[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"custom","font":"rgb(41,43,46)","header":"rgb(239,244,249)","background":"rgb(255,255,255)","position":"right","positionVertical":"top","border":"rgb(51,234,24)","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"fr","name":"Français"},{"code":"de","name":"German"},{"code":"en","name":"English"}],"activeLanguages":{"fr":"Français","de":"Deutsch","pl":"Polski","en":"English"},"enabledLanguages":["de","en","fr","pl"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":["/blog/syndigo\\-1worldsync\\-modern\\-commerce(/|$)","/what\\-is\\-pim(/|$)","/what\\-is\\-product\\-experience\\-management(/|$)","/dicks\\-sporting\\-goods\\-sponsored\\-program","/glossary(/|$)","/marketing\\-request(/|$)","/sun/training(/|$)","/sun/documentation(/|$)","/sun/community(/|$)","/sun(/|$)","/legal(/|$)","/legal/terms\\-of\\-use(/|$)","/legal/privacy\\-policy(/|$)","/legal/cookie\\-notice(/|$)","/security\\-and\\-reliability","/security\\-and\\-reliability(/|$)","/syndigo\\-mdm\\-pim\\-privacy\\-notice","/syndigo\\-mdm\\-pim\\-privacy\\-notice(/|$)","/dell(/|$)","/pacific\\-coast\\-lighting(/|$)","/pacific\\-coast\\-lighting","/events/partner\\-kickoff\\-americas(/|$)","/events/partner\\-kickoff\\-europe(/|$)","/blog/mdm\\-dynamic\\-data\\-governance(/|$)","/success\\-stories/dude\\-wipes(/|$)","^/kroger\\-sponsored\\-program/$(/?|$)","/1worldsync/syndigo\\-1worldsync\\-integration\\-faq(/|$)"],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[{"language":"fr","url":"syndigo.com/fr/"},{"language":"de","url":"syndigo.com/de/"},{"language":"pl","url":"syndigo.com/pl/"},{"language":"en","url":"syndigo.com/"}],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":true,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":36455},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":36455},{"_id":"outdated","outdated":{"#<a ljsid-0=\"\">Gestion des données de référence (MDM)</a> projects are critical for ensuring that an organization’s data is consistent, accurate, and accessible across all business units. However, these initiatives often come with a host of challenges. In this blog post, we will explore some of the most common snags we have encountered during MDM projects and provide practical strategies for avoiding them, ensuring your MDM initiative delivers the value your organization expects.":1,"#Artificial intelligence is no longer the experiment. In retail and branded manufacturing, it is already embedded in forecasting, pricing, and customer engagement. And yet—most AI initiatives never scale. From predictive forecasting in supply chains and automated product recommendations in e-commerce to dynamic price optimization in omnichannel environments and agent-based assistants in customer service, AI is now part of the everyday operating model. The paradox is striking: pilots perform. Rollouts stall. The reason is rarely the model itself. In most cases, the real constraint lies deeper: in the data foundation.":1,"#AI-driven forecasts requiring manual validation":1,"#According to Gartner*, 60% of AI projects are expected to remain stuck in pilot by 2026 due to data readiness issues. “AI-ready” in this context does not mean sophisticated models—it means data that is complete, consistent, and usable across systems. Many organizations overlook a critical connection: AI does not primarily depend on computing power or model architecture, but on the quality and structure of the master data it relies on. It is precisely in the interplay of PIM, PXM, ERP, and MDM that it becomes evident how quickly inconsistent data can slow down operational and strategic initiatives.":1,"#Enterprise reality, however, looks different. In most retail and manufacturing environments, AI applications draw simultaneously on:":1,"#Logre Que Sus Productos Destaquen":1,"#AI initiatives realize their value not solely through powerful models, but through the structural quality of the data foundation on which they are built. For retailers and brand manufacturers, this reframes Master Data Management entirely: it is not a supporting IT task, but a business decision.":1,"#With the rise of Agentic AI, the risk profile changes. AI systems no longer merely analyze—they act. As AI gains autonomy, tolerance for ambiguity approaches zero. It prioritizes offers, adjusts prices, optimizes assortments, and makes logistical decisions autonomously.":1,"#Without MDM, product information may be complete and enriched—but interpreted differently across ERP, CRM, commerce, and reporrting systems.":1,"#Why AI Pilots Perform – and Rollouts Struggle":1,"#March 05, 2026":1,"#In production environments, however AI does not consume a curated dataset. It consumes the enterprise.":1,"#It is not surprising that AI models often deliver stable results in pilot projects. The datasets used in these tests are both limited in scope and deliberately prepared. Duplicates are removed. Attributes are standardized. Hierarchies are aligned specifically to the use case. Under these conditions, the model operates on clean, stable inputs—and produces reliable outputs.":1,"#The Critical Intersection of PIM and MDM":1,"#How these structural relationships can be systematically quantified in order to create a robust basis for decision-making regarding the economic value of MDM initiatives is outlined in our guide <a ljsid-1=\"\">Reframing the Business Case for Master Data Management (MDM)</a>.":1,"#In the age of autonomous systems, data quality is no longer a hygiene factor. It is competitive infrastructure.":1,"#MDM strategy determines scalability, efficiency, and risk management. The core question is therefore no longer whether improved master data would be beneficial It is whether companies in the age of AI-driven automation can afford to operate on fragmented data structures that are not future-ready.":1,"#Conclusion: Data Quality Becomes an Economic Factor":1,"#For retailers and brand manufacturers, AI cannot remain a tactical lever. The data foundation becomes a structural responsibility. AI maturity ultimately depends on master data maturity.":1,"#This shifts the role of Master Data Management fundamentally. MDM is no longer about maintaining fields—it is about enforcing shared rules across systems. It becomes execution infrastructure.":1,"#In this environment, inconsistent definitions are no longer reporting inconveniences—they become operational liabilities. When products, customers, or prices are interpreted differently across systems, autonomous decisions amplify the inconsistency. AI does not only scale efficiency. It scales structural weaknesses.":1,"#As automation advances, tolerance for inconsistency declines—and the cost of fragmentation becomes more visible. What was once considered a data maintenance issue reveals itself as a structural constraint on scalability . Or, as stated in the webinar <a ljsid-1=\"\"><em ljsid-1-0=\"\">“Your 2026 MDM Action Plan</em></a><em ljsid-2=\"\">”</em>: “Companies that succeed with MDM are the ones that treat MDM as an infrastructure, not as another program.”":1,"#Reduced ability to scale automation initiatives":1,"#Reporting discrepancies across systems":1,"#Increased compliance efforts in regulated processes":1,"#Typical consequences of a missing MDM strategy include:":1,"#The problem with inconsistent master data is rarely that it causes a dramatic disruption, but rather that doing nothing when it comes to MDM leads to a gradual increase in effort. In this context, “doing nothing” does not mean that nothing happens—quite the opposite. Because a clear MDM strategy is missing, more and more recurring tasks move onto the agenda: from manually reconciling information and reviewing reports for accuracy to manually standardizing product names across different systems. These activities are time-consuming and costly, yet they rarely appear as a separate line item. Instead, they continuously and quietly impact productivity, cycle times, and decision quality. In the webinar <em ljsid-1=\"\">“</em><a ljsid-2=\"\"><em ljsid-2-0=\"\">Your 2026 MDM Action Plan</em></a><em ljsid-3=\"\">,”</em> this effect is summarized succinctly: the economic damage occurs “not as one big line item, but leaking out slowly through wasted time, avoidable errors, and constant rework.” It is precisely this cumulative effect that makes consistent master data so economically relevant.":1,"#PIM drives experience. MDM ensures coherence. At scale, both are required.":1,"#AI does not struggle because product content is missing. It struggles because foundational definitions are misaligned.":1,"#In manual environments, these inconsistencies can often still be reconciled. In automated and AI-driven workflows, however, they become structural obstacles. Forecasting models calculate demand differently depending on which hierarchy is treated as authoritative. Pricing engines apply logic based on divergent categorizations. KPIs vary by system—not performance.":1,"#Product groups or regional hierarchies follow different logics across commerce, ERP, and reporting systems.":1,"#Customer data is up to date in CRM but not synchronized with billing systems.":1,"#Products correctly classified in the commerce frontend but grouped differently in ERP.":1,"#Typical examples include:":1,"#This is where the distinction becomes critical: <strong ljsid-1=\"\">PIM optimizes product information for channels, while Master Data Management (MDM) enforces shared definitions across the enterprise.</strong><strong ljsid-2=\"\"></strong>":1,"#But as commerce models expand, product data no longer operates in isolation. Pricing logic, customer hierarchies, inventory levels, supplier relationships, and regional structures all intersect with product definitions. Business value therefore no longer emerges from well-managed product content alone—it emerges from consistent relationships across data domains.":1,"#Many organizations begin their data strategy in a commerce context and initially invest in Product Information Management (PIM). That is a logical starting point: well-structured product information drives conversion, visibility, and marketplace performance.":1,"#As a result, revenue and sales volumes may be calculated differently across systems—with direct consequences for demand planning, pricing decisions, and operational performance.":1,"#Logistics and supplier data from operational systems":1,"#Channel-specific variations from PXM systems":1,"#Customer and interaction data from CRM":1,"#Transactional and pricing logic from ERP":1,"#Product information from PIM":1,"#MDM as a Strategic Prerequisite":1,"#The Cost of Doing Nothing":1,"#If the underlying information is not consistently defined across systems, contradictory or erroneous results occur. If, for example, a product is assigned to the “Outdoor” product group in the commerce system but categorized under “Sporting Goods” in ERP, this relationship may still be understandable to a human. For AI-driven forecasting or pricing models, however, the impact is significant: margin and demand forecasts for the same product family can diverge by several percentage points depending on which system is treated as authoritative.":1,"#For more than 50 years, OBI GmbH & Co. Deutschland KG<strong ljsid-1=\"\"> </strong>(OBI) has been an iconic part of the international “Do it Yourself” (DIY) landscape, helping customers create a more beautiful home. As a friendly, family-oriented retailer, they support home improvement projects ranging from garden design and bathroom planning to repairs, tool selection, and year-round flowering plants. They operate in 644 locations (with 348 stores in Germany) and employ 40,000 people across 10 countries. The company generated €8.2 billion in revenue in 2024 (€4.2 billion from Germany) and enjoys 93% brand recognition in Germany.":1,"#Experience the product data fun of 2025 with Syndigo!":1,"#Source: AMVO, 2022":1,"#As new data from <a ljsid-1=\"\"><em ljsid-1-0=\"\">The State of Product Content 2023</em></a> show, there’s a major component of the brand that often goes overlooked—product content, the assets and information that describe and present your product online. Organizations aiming to maintain an appealing brand that stands out from the crowd and engages customers should pay careful attention to ensure this critical pillar is not overlooked.":1,"#Want to find out what kind of content customers want most? Download <a ljsid-1=\"\"><em ljsid-1-0=\"\">The State of Product Content 2023</em></a>":1,"#1. Collaboration":1,"#CASE STUDIES":1,"#<em ljsid-0=\"\">Request a demo to</em> En savoir plus":1,"#Below are a few charts, links, and descriptions to help you keep up on the business implications and potential solutions to help you gain as insights to make informed decisions for your business. We hope you find this information helpful. As always, please reach out to you Syndigo account professional if you have any questions.":1,"#The adjectives to describe the outbreak of coronavirus (COVID-19) and its impact on the world, business and consumer economy have been powerful : “Alarming.” “Unsettling.” “Unprecedented.” For businesses that make consumer products in particular, monitoring the COVID-19 outbreak has become a high-risk proposition. With the uncertainties around how long the virus will continue, it becomes a challenge to plan for the longer term. On the other hand, it is times like these where consumers can attach loyalty to the brands that serve them well.":1,"#Like you, here at Syndigo we have been monitoring the online activity of eCommerce sites as well as the industry at large. We’ve compiled some information from across thought leaders and our own information to help to build a more complete picture on what is happening in the marketplace.":1,"#Information to Help You Manage Your Business Today and for the Future":1,"#Atlanta, GA":1,"#<a ljsid-0=\"\">www.gs1uk.org</a> / @gs1uk":1,"#Mark Chesney":1,"#alexander.cox@gs1uk.org":1,"#Mark.chesney@syndigo.com":1,"#3. Integration":1,"#4. Validation":1,"#5. Syndication":1,"#CivicScience report how COVID-19 influences grocery eCommerce":1,"#GLOBAL CHANGES IN ECOMMERCE USAGE":1,"#SYNDIGO INSIGHTS ON SHOPPER BEHAVIOR AND CONTENT OPTIMIZATION":1,"#Valassis Communications consumer study on behavior change after the outbreak":1,"#But the reality is far more complex. A brand is also built by what the customer experiences when buying and using their products—including, prominently, all the information, resources, and media developed to describe and promote them.":1,"#It’s easy to put the idea of brand into a narrow channel defined by more obvious channels: the company name, its values, colors and styles, logos, and so on.":1,"#One huge challenge for maintaining great product content that represents your brand is that sometimes you lose immediate control over it. Once you send content to a marketplace or retailer, it can feel like it’s ‘out of your hands.’":1,"#A brand that prioritizes having lots of information and in-depth resources available for its products is considered more trustworthy, transparent, and customer-focused.":1,"#Consumers have a lot to say about how product data influences their experience and perception of your brand. Find all the insights, survey results, and analysis in <em ljsid-1=\"\"><a ljsid-1-0=\"\">The State of Product Content 2023</a>.</em>":1,"#Conquer the Digital Shelf with The Ultimate Guide to Digital Shelf Analytics":1,"#Monitoring and measuring":1,"#Once you’ve developed all the appropriate content, you need to keep it organized and readily available for use across your organization. According to the research, 22% of consumers recently saw inconsistent imagery and depictions of products across different channels, and 26% encountered conflicting or contradictory product information.":1,"#What Can Be Done to Protect Your Brand?":1,"#With content monitoring analytics, you can regain confidence that your product content is live on shelves in its most up to date, accurate form across your entire ecommerce ecosystem. This is the fastest, easiest way to look out for errors, identify inconsistencies, and ensure your content is representing your brand in the best light possible at all times.":1,"#Fundamental <a ljsid-1=\"\">Core Content and data</a> are a good start, but modern shoppers are increasingly expecting more sophisticated, engaging experiences. There’s a reason Enhanced Content, which includes features like side-by-side comparison charts, video clips, and interactive product tours, has been shown to increase conversion rates by an average of 39%.":1,"#The people working on a company’s product content might not always realize the true scope and influence of the work they do, whether it’s meticulously documenting ingredients for a nutrition label or writing descriptions for online PDPs. The impact of this critically important work extends far beyond its initial tactical purpose and has a lasting impact on how your brand performs in the marketplace.":1,"#PIM (Product Information Management) paired with DAM (Digital Asset Management) makes it easy to catalog and curate all your product content and keep it a clean, consistent ‘golden record’ for any need and ready for syndication to your retail partners.":1,"#The content your customers want":1,"#Management and delivery":1,"#The data indicate product content should be given as much consideration and priority as you put into preserving your brand identity and enforcing your messaging and style guide.":1,"#So Much More Than a Logo":1,"#The first part of the puzzle is to create comprehensive—and accurate—content.":1,"#Your brand is one of your company’s most important assets. It differentiates you from the competition, connects emotionally with customers, and defines your mission as an organization. That’s why it’s important to support it on all fronts— not just in the traditional channels associated with your brand.":1,"#According to the research, the availability and quality of product data has an immediate and substantial impact on how your customers think about your brand. The report indicates <strong ljsid-1=\"\">at least 62% of consumers will think less of your brand if your products are not represented completely and accurately online.</strong>":1,"#Witnessing the evolution of eCommerce":1,"#2. Meeting Customer Expectations – Accuracy is Non-Negotiable":1,"#<strong ljsid-0=\"\">Specifications:</strong> Don’t miss the details, dimensions, materials, and care instructions matter.":1,"#<strong ljsid-0=\"\">Visual Assets: </strong>High-quality images and videos provide a virtual touch-and-feel experience. Showcase your product from every angle and provide that in-store feeling.":1,"#<strong ljsid-0=\"\">Rich Descriptions:</strong> Elevate your product detail pages (PDPs) with engaging descriptions. Paint a vivid picture of what the consumer will find.":1,"#Actionable Steps":1,"#How can brands reduce this costly churn without sacrificing satisfaction? One answer lies in comprehensive product information. When consumers find accurate, detailed content – whether it’s sizing charts, ingredient lists, or usage instructions – they make informed decisions. Fewer surprises mean fewer returns.":1,"#Returns are a double-edged sword. While they are an integral part of e-commerce customer satisfaction, excessive returns hurt the bottom line.":1,"#<strong ljsid-0=\"\">Personalization: </strong>Tailor recommendations based on browsing history and preferences.":1,"#<strong ljsid-0=\"\">Interactive Elements: </strong>Quizzes, how-to guides, and FAQs keep shoppers engaged.":1,"#<strong ljsid-0=\"\">Storytelling: </strong>Go beyond features. Share product stories, use cases, and benefits.":1,"#Engage consumers at every step, make them feel confident about their choices.":1,"#Picture this: A shopper adds your item to their cart, hovers over the checkout button, and then, out of the blue, they just vanish. Abandoned carts plague e-commerce. Often, it’s due to lackluster product content.":1,"#4. Engaging and Informative Product Content – The Cart Abandonment Solution":1,"#<strong ljsid-0=\"\">Localized Adaptation: </strong>Tailor content to regional nuances without compromising core brand values.":1,"#<strong ljsid-0=\"\">Cross-Channel Alignment: </strong>Ensure your brand story remains intact across platforms.":1,"#1. Cutting Down Returns – The Power of Product Information":1,"#<strong ljsid-0=\"\">Brand Guidelines:</strong> Establish clear guidelines for tone, imagery, and messaging not just for your marketing and communications but for your product content as well.":1,"#Actionable Steps:":1,"#Whether a shopper encounters your brand on Amazon, Walmart or other marketplaces, consistency should be prioritized. A unified voice, visual style, and messaging create a seamless brand experience.":1,"#Consumers navigate a maze of e-commerce sites, each with its own flavor. But even across different online environments, it’s important for a brand to preserve a consistent identity.":1,"#3. Consistent Brand Representation – Across Sites and Beyond":1,"#<strong ljsid-0=\"\">Transparency: </strong>Be honest about product limitations to manage expectations proactively.":1,"#<strong ljsid-0=\"\">User-Generated Content:</strong> Leverage reviews and ratings; authentic feedback builds credibility.":1,"#<strong ljsid-0=\"\">Real-Time Updates:</strong> Regularly review and update product details, compare your PIM data to your product content across different sites constantly to avoid outdated content. Leverage innovations like <a ljsid-2=\"\">Syndigo’s Compare with Live</a> to leverage real-time visibility through various platforms to compare your PIM data to live data side-by-side.":1,"#Brands must deliver on promises. Accurate product information isn’t optional – it’s fundamental.":1,"#Imagine a shopper eagerly awaiting their order delivery, only to receive something that doesn’t match the online description. Disappointment sets in, trust wavers, and brand loyalty hangs in the balance.":1,"#Connecting with Consumers – The Blueprint for Loyalty":1,"#In the crowded e-commerce arena, brands engage in an unrelenting battle for consumer attention.":1,"#: Sustainability efforts can gain significantly from MDM solutions which can impact, derive, and manage sustainability claims. Syndigo connects the larger supply chain for the product and, with capabilities that support innovations like Digital Product Passport (DPP), provides a unique combination of capabilities for customers to have a supply chain Product MDM with a commerce-enabled PXM in one seamless solution. Most importantly, Syndigo MDM is ideally placed to support ESG initiatives without additional modules, features, or components.":1,"#Supplier Checklist for managing content":1,"#There are many challenges to distributing product information.":1,"#Some of the latest digital capabilities that combat industry challenges produce significant efficiencies and transform key parts of grocery and CPG organizations. This includes implementations of automation, AI, computer vision, and business process improvements.":1,"#Tap into data and new technologies like generative AI and shoppable video to transform different parts of the shopper journey and deliver the experiences that consumers expect. With the ongoing growth of omnichannel shopping (now referred to as ‘unified commerce’), it’s critical to connect the consumer across digital channels and bridge online and in-store shopping.":1,"#Delivering an outstanding unified shopping experience":1,"#Protect Your Brand with Key Insights":1,"#With higher prices and tougher competition, keeping customers loyal is tricky – but retailers and brands have data and new capabilities to set themselves apart, drive repeat purchases, and grow customer lifetime value. Ongoing experimentation with a variety of new loyalty-building strategies is essential to keep this momentum growing.":1,"#Last week, the Syndigo team joined over 7,500 retail leaders in Las Vegas for <a ljsid-1=\"\">GroceryShop 2023</a> to explore the latest trends shaping the future of the grocery industry. The conference provided strategic perspectives on topics including AI, personalization, customer loyalty, technology, sustainability, supply chain, and much more.":1,"#New platforms and channels are driving shopper engagement":1,"#The 2023 GroceryShop event highlighted some of the more innovative ways to gain share of shopper mind and wallet.":1,"#Many winning businesses are restructuring their teams and processes to better share data and insights, unify the organization, and equip their workforce with new tools. Have you recently reviewed what’s working and what needs improvement?":1,"#Establishing mutually beneficial partnerships":1,"#Top Industry Challenges":1,"#Pursuing new growth opportunities for long-term success":1,"#Implementing capabilities that drive efficiency and future-proof organizations":1,"#Retailers and brands are expanding into virtual environments, fostering customer relationships on emerging social media channels, and branding on streaming platforms to connect with consumers in engaging, fun, and authentic ways. They’re also investing in tools such as shoppable video and generative AI that improve interactions on third-party and owned platforms. These advanced solutions provide exciting new opportunities to reach target demographics through state-of-the-art touchpoints.":1,"#These include driving new revenue for retailers and brands, such as retail media networks, white-label technology solutions, health and wellness services, private labels, and food service offerings. There is also fierce competition to partner with multiple grocery delivery services for access to current and new customers.":1,"#Maximize value with technology vendors, suppliers, customers, and other partners through closer collaboration. Explore how you can make these relationships more productive.":1,"#Innovative ways to keep customers loyal":1,"#Based on the topics of conversation from the stage and on the show floor, both speakers and attendees discussed a variety of challenges facing the industry today, along with ways to tackle them.":1,"#Setting up an organization to win":1,"#Marketing Trends & Strategies":1,"#Digital Customer Experience is ‘The “Must Win” Battleground’":1,"#Having access to information in today’s consumer goods world is not much of a challenge. Finding the right information, at the right time, however, is.":1,"#According to the study, when organizations need to build their online businesses, it’s the customer experience that gains greater importance. And the real-life laboratory to study the impact of digital transformation happened globally in 2020.":1,"#We recently surveyed global product content leaders to find out what they thought about the customer experience (CX) and digital transformation around product content, as well as their business priorities to grow. We commissioned Forrester Consulting* for this study.":1,"#3. Taxonomies":1,"#Syndigo Product Experience Cloud":1,"#Generating incremental lift from online content":1,"#Important alerts to monitor for eCommerce success":1,"#Finally, you can access Syndigo’s approach in response to COVID-19, published back in March of this year. Syndigo’s management team chose an early-response methodology to protect our clients’ ability to manage their businesses during the outbreak, and as of this date are continuing at full capacity.":1,"#Finding the best digital marketing mix":1,"#Rapidly assess and modify content to optimize performance using our unique integration of analytics throughout the entire product lifecycle.":1,"#The rise of retail media and connected TV offerings offer new ways to reach consumers. Crafting the ideal digital mix means picking the right channels and measuring what works to justify budget allocation. This is critical because online customers are two to four times more valuable than in-store shoppers.":1,"#The continued move toward unified commerce also underscores the importance of pursuing strategies and tactics that seamlessly connect brand experiences across digital and physical channels. GroceryShop 2023 provided valuable insights into what’s happening now and what’s coming next for grocery and CPG businesses. Are you ready?":1,"#Harness exponential data growth using our enterprise data suite that includes Product Information Management, Digital Asset Management, and our industry-leading Master Data Management that can connect product, customer, and location domains for scaling.":1,"#Control all content and data flows at every aspect of the data and content lifecycle, so you gain efficiency, visibility, and control from creation to sale.":1,"#Trusted by 14,000 retailers and CPGs worldwide, Syndigo’s unified solution connects the needs of brands and retailers to deliver product content and related data so products get to market faster, enjoy sales growth, and meet ever-changing retailer content requirements with ease. From the largest two-sided global network of brands and recipients to creating customer-centric enhanced product experiences, we have you covered!":1,"#Prepare for Exciting New Opportunities":1,"#Retail media is a big deal! Forecasts call for digital ad spending on this emerging channel to increase nearly 20% in the US in 2024, skyrocketing to a total of $61 billion. However, marketers want more standardized ad measurement and attribution models to connect in-store and online retail media. Evaluate your current retail media network performance and experiment with new ways to maximize campaign success.":1,"#Brand perspectives on retail media strategies":1,"#With Syndigo, you can:":1,"#It can seem overwhelming to think about the many ways you can build closer relationships with your customers and attract new ones. But that’s good news! With the rapid pace of technological innovation, new solutions utilizing AI, enhanced content, media, data management, analytics, and more, you can improve your ability to meet buyers where they are.":1,"#covered in an earlier post":1,"#Leaders were asked about the types of data that helped them best execute on their business priorities.":1,"#As we":1,"#ECommerce analytics data was the highest-ranked need, equally across all regions, with no significant differences between them. The same was true of Market/competitive data: Although not as highly ranked as eCommerce analytics, it was rated equally highly across regions.":1,"#For example, Shopper/consumer behavioral data was ranked in the top 3 significantly more by EMEA decision makers (73% top 3) than either North America (55%) or Latin America (59%). While all regions ranked this highly, it’s clear that there is an opportunity to deliver more behavioral shopper information to brands in EMEA markets.":1,"#However, it is not necessarily a similar priority when looking across global regions.":1,"#One interesting data point of note: the <em ljsid-1=\"\">fourth</em> data need highlighted in the study was <strong ljsid-3=\"\">Descriptive and engaging product data (including images and rich media)</strong>. It was just behind Market/competitive data for the top-three slot. Within this group, leaders in North America ranked the need for Descriptive product data as the number-one need significantly more than their EMEA and Latin America counterparts. This could be an indicator of the more advanced content programs in North America – as well as a potential sign for where growth could come from in the future.":1,"#The three most important business priorities were eCommerce analytics data, Shopper/consumer behavior data, and Market/competitive data according to the Forrester Consulting study.":1,"#These digital marketers are looking to gain a more complete understanding of their shoppers by using both behavioral and sales data to understand how to make the most of their programs to engage customers throughout the buying journey. Winning the digital shelf is a brand priority.":1,"#The challenges – and creative solutions – utilized in the past year helped to drive digital transformation at an accelerated pace. And helping to win in this environment requires certain types of information to be available.":1,"#, decision-makers listed the most important elements to executing on top business priorities as: improving the customer experience, driving growth, and growing their eCommerce presence – all ranking higher than reducing costs and customer retention.":1,"#In addition to meeting the Privacy Shield’s requirements, we also worked with VeraSafe (a data protection consultant), who assessed our data governance and data security within CXH for compliance with the <a ljsid-1=\"\">VeraSafe Privacy Program Certification Criteria</a>. These criteria are even more stringent than the Privacy Shield requirements.":1,"#In order for us to get our certification, we were required to formalize our practices relating to personal data. This includes listing what information we collect, why we collect it, how we use it, and who we share it with. We’ve also worked hard to ensure that all our service providers who handle personal data on our behalf live up to the same data protection standards that we do (and we’ve entered contracts with them that require as much). Finally, we have updated our Privacy Policy to contain all of this information in addition to information about the Privacy Shield program, dispute resolution, and how to contact us.":1,"#What is the VeraSafe Privacy Program?":1,"#What is the Privacy Shield?":1,"#We will re-certify annually with the Privacy Program, which keeps us focused on our data protection practices.":1,"#What does that mean? Let’s talk a little bit about these efforts.":1,"#Privacy Shield is a framework for securely transferring personal data between the United States and the European Union for commercial reasons. For example, if a European user logs into our CXH platform, information like their username and account information that is sent to us for processing is now protected under the Privacy Shield framework.":1,"#We hope that the hard work we have put in to update our privacy practices makes your own compliance journey easier and gives you confidence in the treatment of your personal data.":1,"#<strong ljsid-0=\"\">Language:</strong> German":1,"#Filling the Voids":1,"#Collaboration, Revolutionized":1,"#Understanding upside opportunities within key markets or product groups is critical to strategy formulation and execution. With the Syndigo Platform, you can leverage internal and external data to quickly identify which segments need additional focus.":1,"#Market Share":1,"#While distributors need a fast and easy solution for mining their own data, in order to collaborate and dominate the marketplace, distributors also need a way to share data with their supplier partners. Lightning-fast and easy-to-use reports from the Syndigo cloud-based platform ensure distributors, suppliers, and brokers are always aligned.":1,"#Reports and features focused on the needs of foodservice distributors and manufacturers make it easy for companies to find, share actionable insights.":1,"#Eliminate hours or days of data gathering to identify gaps in your product offering or key customer opportunities. Easily search and filter your opportunities within the platform and quickly export into a usable format that is easy to share.":1,"#Meaningful visualization of big data for GS1 and GDSN":1,"#Earlier this summer, The International Foodservice Distributors Association (IFDA) hosted one of the first in-person industry events since Q1 2020. The annual event, IFDA’s Sales & Marketing (SMart) Conference, hosts companies from distribution and manufacturing communities in foodservice, bringing together leaders from across the country to explore the state of industry, showcase thought leadership, and promote collaboration to improve the supply chain.":1,"#Now with proliferation of grocery delivery, the ability for a manufacturer to discern foodservice from retail has become challenging. This sudden shift in consumer behavior—or what I described last year as a “violent shove” into the virtual marketplace—has changed the way retail and foodservice companies think about how they present their products to people throughout all channels, especially online.":1,"#Well, that came to fruition! Mixed packs of portion-controlled condiments are now available in retail packs—and they sell like crazy. It turns out consumers were not afraid of bulk-packed anything. They’ve been buying from big-box retailers for years, so why not take advantage of convenient packaging, like these smaller condiments that one could usually only find by ordering from a broadline distributor?":1,"#Why was consumer behavior shifting? Younger generations, often Millennials, who tend to seek convenience, more information, and consumer-backed endorsements to guide their purchase decisions. This is where Anthony came into our presentation and told a story of a friend of his, a mother of two, who after picking up a week’s worth of groceries at the end of her work day, flew by the ‘take-n-make’ section to grab a meal kit for that evening. Why? So she could quickly assemble something for her family and maximize time with them, rather than having to spend the rest of her evening toiling away in the kitchen.":1,"#As the foodservice supply chain shut down in February & March of 2020, retail was back on top of consumer spending. Manufacturers were having to quickly figure out how to move products that were traditionally reserved for foodservice through a different supply chain.":1,"#It’s easy to see that Millennials have been steering generations, both ahead and behind them, to embrace an on-demand shopping experience (which has translated to improved online shopping experiences).":1,"#For those of you who weren’t able to attend this year’s IFDA SMart Conference, here’s a recap of what we shared on behalf of Syndigo.":1,"#34% lift in food away from establishment (compared to previous year)":1,"#Meanwhile, Anthony shared that he had already been buying bulk-packs of Kraft products for years, simply because they were available to him. Think big packages of Kraft singles, but instead of the 20 slices you might find in the cheese section of the dairy aisle, he was getting the kind a restaurant might buy, with 120 slices per pack. Maybe the average household wasn’t ready for 120 slices of cheese, but what about individual portion-controlled condiments? A.k.a. those tiny packets of ketchup, mustard, and mayo that you might find at a service counter or in your to-go bag from a restaurant. Why wouldn’t parents want to have those for kids’ lunches? Or maybe an office employee who takes their lunch to work and doesn’t want the sandwich they made to be soggy by mid-afternoon.":1,"#90% of consumers were using drive-thru or pick up":1,"#60% of food was being consumed off premise":1,"#Retail, meet foodservice":1,"#For decades, retail grocery out-sold foodservice. If you look back to the early 90s, consumers spent nearly 30% more with a grocery store than a restaurant. By the time 2014 came around, there was no gap, and going into 2019, going out to restaurants had surpassed shopping at grocery stores (not by much, but it was happening).":1,"#My thesis was: Foodservice is already in flux, which means the industry is prepared for this kind of shift in consumer behavior. I said on Zoom that day, “Foodservice is getting a violent shove into a virtual marketplace.” A few statistics I included were:":1,"#53% of consumers were using third-party apps to get food delivered":1,"#Foodservice and retail/CPG are not that different anymore":1,"#Even before the world was shaken by COVID-19, we were seeing these two industries begin to take similar forms. It was the core of my presentation at the virtual IFDA SMart in 2020, where we unpacked the behavioral changes occurring in foodservice as traditional consumers began to reshape the way they shopped for, and ultimately consumed, their meals.":1,"#This year, I took the stage with fellow industry veteran and Syndigo SVP of Product, Anthony Marshall, to talk about how foodservice leaders should be thinking about eCommerce and leveraging data, especially post pandemic. In my time at Syndigo, I’ve gotten a clear lens into how retail approaches eCommerce and the way that data is exchanged between retailer and brand owner. So I thought, <em ljsid-1=\"\">let’s show foodservice how retail is blowing away online shoppers</em>. I knew Anthony would be exactly the right person to cover this with, as he comes with 20 years of experience in the CPG world at Kraft-Heinz, driving eCommerce and category leadership initiatives.":1,"#It turns out, these are often the same people who go to work at hotels, hospitals, and restaurants to order products for their customers. According to Cleveland Research, more than 77% of foodservice operators are buying at least some of their products online. Brands must drive this visibility and relevance of their products across all digital touchpoints by optimizing how they create, manage, and deliver their content experience—all with the end goal to increase conversions and drive market share.":1,"#Ser más creativo con las opciones de pago ayudará a garantizar que no se pierdan las ventas de los compradores que buscan flexibilidad.":1,"#La evidencia indica que los compradores están recuperando la confianza para hacer compras más grandes con crédito y otras opciones de pago posterior en vez de efectivo.":1,"#<strong ljsid-0=\"\">2. Data Quality and Consistency</strong> – In the digital marketplace, your data’s accuracy is your brand’s reputation. Rigorous data governance isn’t just about avoiding errors – it’s about building customer confidence. When shoppers see consistent, reliable information, they’re more likely to trust your brand and make a purchase.":1,"#Instant updates across all platforms":1,"#All product details live in one unified space":1,"#<strong ljsid-0=\"\">1. Centralized Product Information Management (PIM) </strong>– Think of your product data like a well-organized closet. No more hunting through different drawers (or systems) to find what you need. <a ljsid-2=\"\">A centralized PIM system</a> means:":1,"#Your PXM Readiness":1,"#By adopting a robust PXM strategy and leveraging tools like Syndigo’s Product Experience Cloud, brands can ensure their product data is not only PXM ready but also primed to deliver exceptional consumer experiences in the competitive eCommerce environment. Take the next step towards eCommerce excellence with Syndigo and elevate your brand’s presence today!":1,"#Automated Syndication ensures that product information is consistently and accurately distributed across all channels.":1,"#Syndigo also <a ljsid-1=\"\">provides timely alerts when stock levels are low</a> so brands can act quickly to replenish inventory, avoid stockouts, and ensure continuous product availability for consumers.":1,"#Buy Box Report delivers insights into <a ljsid-1=\"\">buy box performance</a> so brands can track their status, understand the factors affecting their buy box eligibility, and adjust accordingly.":1,"#Syndigo provides <a ljsid-1=\"\">a detailed breakdown of brand’s product content health</a>, showing the percentage of product data that matches the PIM data versus what does not and identify areas for improvement.":1,"#With <a ljsid-1=\"\">real-time monitoring</a>, brands can verify if the product content displayed on retailer sites matches their PIM data so consumers can always see accurate and consistent product information.":1,"#Syndigo’s Digital Shelf Analytics provides real-time insights into product performance, helping brands make informed decisions and stay ahead of the competition.":1,"#For brands seeking a hands-off experience, Syndigo offers <a ljsid-1=\"\">white </a><a ljsid-2=\"\">g</a><a ljsid-3=\"\">love service with content experts to manage and optimize your content</a> without requiring extensive involvement from your team.":1,"#Enhanced Content has been shown to increase add-to-cart rates by an average of 39%, which demonstrates the effectiveness of rich media in driving consumer engagement and sales.":1,"#Syndigo provides A/B Testing capabilities to help brands make informed decisions, with real shopper data, they can determine which content resonates best with consumers and optimize for higher conversion rates.":1,"#With existing templates for various Enhanced Content widgets, brands can significantly reduce manual effort and speed up content deployment without starting from scratch.":1,"#allows brands to create and manage high-quality images, videos, and interactive tools that captivate and convert shoppers.":1,"#Enhance product data with additional attributes, images, and descriptions to make it more comprehensive.":1,"#The PXM Revolution: More Than Just Data Management":1,"#Store all product information in a centralized MDM system, creating a single source of truth.":1,"#Syndigo’s PIM standardizes and cleanses the data, ensuring consistency and accuracy.":1,"#Gather data from various sources, including suppliers, manufacturers, and internal systems.":1,"#to unify data sets, processes, and systems, making it easier to manage and govern high-quality data:":1,"#Integrated PIM and":1,"#Embracing Syndigo’s Product Experience Cloud for Brands":1,"#<strong ljsid-0=\"\">5. Efficient Syndication Processes</strong> – <a ljsid-2=\"\">Automate the distribution of product information</a> to multiple channels to ensure timely and accurate updates. Efficient syndication reduces manual errors and accelerates time-to-market.":1,"#<strong ljsid-0=\"\">4. Digital Shelf Analytics</strong> – <a ljsid-2=\"\">Monitor product performance metrics</a>, including searchability, availability, pricing, and customer reviews across various online retailers. Utilize these insights to optimize product listings and promotional strategies.":1,"#<strong ljsid-0=\"\">3. Enhanced Content Creation</strong> – Curate rich media assets, such as videos, interactive tools, and detailed guides, to provide <a ljsid-2=\"\">an immersive, story-telling shopping experience</a>. Enhanced Content differentiates your products and can lead to higher conversion rates.":1,"#In today’s lightning-fast e-commerce landscape, product content is your digital storefront – and first impressions matter more than ever.":1,"#Imagine this: A potential customer finds your brand’s product online, excited to make a purchase. But instead of seeing crisp, engaging images and detailed information, they’re greeted with bland descriptions, inconsistent details, and lackluster imagery. Poof! Just like that, they’re gone, clicking away to a competitor’s more polished offering.":1,"#Join us for an enlightening 45-minute webinar where we delve into the crucial role of optimized product content in winning and retaining customers. Drawing from our latest research, “Product Content 2024: A Status Quo,” this session is designed to equip you with actionable insights and strategies to enhance your product information, thereby boosting sales and building brand trust.":1,"#Don’t miss out on the opportunity to transform your approach to product content and achieve remarkable business growth. Register now to secure your spot in this webinar!":1,"#<strong ljsid-0=\"\">Sustainability and AI:</strong> Explore how sustainability and artificial intelligence are influencing product content and what this means for your business.":1,"#<strong ljsid-0=\"\">Strategic Enhancement:</strong> Discover practical strategies to improve your product information that can lead to increased sales and customer loyalty.":1,"#<strong ljsid-0=\"\">Consumer Expectations:</strong> Gain a deep understanding of what German consumers expect from product content in today’s market.":1,"#The resources you need to submit and update your items at the":1,"#Optimize Product Data for Americanas SA with Syndigo":1,"#Dashboard Analytics":1},"version":36455}]