[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"custom","font":"rgb(255,255,255)","header":"rgb(30,106,160)","background":"rgba(15,70,93,1)","position":"right","positionVertical":"bottom","border":"rgb(85,169,198)","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"ja":"日本語","es":"Español","pt-BR":"Português (Brasil)","en":"English"},"enabledLanguages":["en","es","ja","pt-BR"],"debugInfo":false,"displayBranding":false,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":7825},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":7825},{"_id":"outdated","outdated":{"#Work around is not resolving for all users. Devs are continuing to review.":1,"#Development teams are currently reviewing reports of interactions not being assigned to agents for some orgs in the Japan region. Impacted agents should attempt to have their role removed and re-added to resolve. Next update 1 hour or sooner as status becomes available.":1,"#EST":1,"#Monitoring to ensure provided fix actions resolve customer issues.":1,"#Users who initially advised the work around was ineffective were finally able to restore assignment/permissions after taking the additional step of logging out and logging back in.":1,"#Root cause has been identified and mitigation steps have been taken to restore. Next update 23:30 Eastern.":1,"#Teams are investigating an issue that is impacting users ability to sign in to Genesys Cloud. Issue is intermittent and upon retry, users may be able to authenticate. Users who are already logged in should be able to remain logged in. Next update 23:30 Eastern or sooner as information becomes available.":1,"#Posted":1,"#Posted <span ljsid-1=\"\"><var num=\"\"></var> hour ago. </span>Dec <var date=\"\"></var>, <var year=\"\"></var> - <var time=\"\"></var> EST":1,"#<var num=\"\"></var> minutes ago.":1,"#All":1,"#<var num=\"\"></var> hours ago.":1,"#We are continuing to monitor for any further issues.":1,"#Posted <span ljsid-1=\"\"><var num=\"\"></var> hours ago. </span>Dec <var date=\"\"></var>, <var year=\"\"></var> - <var time=\"\"></var> EST":1,"#Nov <var date=\"\"></var>, <var year=\"\"></var>":1,"#VIA EMAIL:":1,"#* Platform availability may not reflect customer availability.":1,"#Scheduled Maintenance":1,"#Nov <var date=\"\"></var>, <var time=\"\"></var> EST":1,"#Status":1},"version":7825}]