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Next update 23:30 Eastern.":1,"#Teams are investigating an issue that is impacting users ability to sign in to Genesys Cloud. Issue is intermittent and upon retry, users may be able to authenticate. Users who are already logged in should be able to remain logged in. Next update 23:30 Eastern or sooner as information becomes available.":1,"#Elevated Error Rates Impacting Agent-UI":1,"#Issue has been resolved. Any conversations with mismatched data will be backfilled after hours.":1,"#EDT":1,"#We are investigating reports of real time analytics delays in the APAC (Tokyo) region. Mitigation steps have been applied. Next update bottom of the hour.":1,"#Improvement observed; monitoring until all clear.":1,"#Fix has been implemented and there is no need to re-publish flows.":1,"#Elevated Error Rates - APAC (Tokyo)":1,"#We are continuing to investigate this issue.":1,"#Elevated Error Rates (Global)":1,"#All health checks are now passing and throughput has returned to normal. 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