[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Policy n. ","candidate":"#Policy n. ","variables":[""],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#Policy Number: ","candidate":"#Policy Number: ","variables":[""],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Claim: ","candidate":"#Claim: ","variables":[""],"regex":"^#Claim: (.+?)$"},{"phrase":"#Policy: ","candidate":"#Policy: ","variables":[""],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#Policy Number : ","candidate":"#Policy Number : ","variables":[""],"regex":"^#Policy Number : (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":[""],"regex":"^#Thank you for signing up\\. 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Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Thank you for your submission":"Claim submitted!","#Detail":"* Incident Description","#Phone number":"Phone Number","#Contact Number":"* Phone Number","#Occured At":"* Date of Incident","#Phone":"* Phone Number","#Birth Date":"* Date of Birth","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Amount (in numbers)":"* Amount claimed","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"Your payment has been issued. Depending on the payment method selected, you may receive an email shortly with instructions on how to accept your payment. Please check your spam or junk folders to make sure emails are not being mistakenly filtered. If your payment is not being sent electronically, a check may be mailed to the address we have on file.","#Additional Address":"Address Line 2","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Enter the Date of the Incident":"Date of the Incident is required","#Enter your Date of Birth":"Date of Birth is required","#Purchase or repair date":"* Purchase or repair date","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#add another bill":"add expense","#Choose claim reason":"Select the reason for your claim","#Expense description":"* Expense description","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Enter the name of supplier":"* Name of the supplier","#Enter expense description":"Expense description is required","#Enter your Country":"Country is required","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Enter your Address":"Address is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Continue without a Code":"Continue without a Policy number","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Your claim status is changed submitted->paid.":"Your claim status has changed: submitted --> paid.","#Enter your Phone Number":"Phone Number is required","#Trip cancellation":"Trip Cancellation","#Enter your City":"City is required","#Trip interruption":"Trip Interruption","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#currency":"* Currency","#saved":"draft","#Show more...":"Show all available coverage...","#Enter the Description of Incident":"Description of Incident is required","#Edit personnel data":"Edit information","#Documents upload":"Document upload","#Claim Selection":"Coverage Selection","#Enter the mobile phone number you would like to associate with your account":"Enter the mobile phone number you would like to associate with your account, along with the country code (1 for a US phone number).","#Enter your State":"State is required","#Templates":"Documents Templates","#Enter a valid Date of Incident":"Date of Incident is required","#Select an eligibility type":"Select Policy number or Reservation number","#Enter a purchase date":"Purchase date is required","#Trip delay":"Travel Delay","#Medical expenses":"Medical and Dental","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Enter your Zip Code":"Zip Code is required","#Luggage delay":"Baggage Delay","#Enter a supplier name":"Name of supplier is required","#Enter the Country of Incident":"Country of Incident is required","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#Created at: ":"Created on: ","#Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via SMS to confirm your phone number.":"Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via text message to confirm your phone number.","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim, check your claim status, and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#Submit documents":"Save and continue","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#Submitted at: ":"Submitted on: ","#Your claim has been submitted successfully.":"Your claim has been successfully submitted. You will soon receive an email with your claim number.","#Registration successful":"Check your inbox!","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#to be submitted":"ready to submit","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#Enter your phone code":"Select your country phone code","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#Information on my coverages and policy":"Information on my coverages and plan","#How to file a claim":"How to start a claim","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#I have an Europ Assistance account":"I have a Digital claims portal account","#I'd like to create an Europ Assistance account.":"I want to create a Digital claims portal account","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Trip Interruption - Itemized List":"Trip Interruption","#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":"You can claim for medical expenses incurred due to a sickness or injury that first manifested during your trip. You can also claim for emergency dental expenses while you were on your trip.","#travelers[0].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#Trip Delay - Itemized List":"Travel Delay","#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":"You can claim for your lost/damaged/stolen baggage or personal effects","#You can claim expenses incurred due to a delay in the delivery of your luggage":"You can claim for expenses incurred for necessary items if your baggage is delayed","#Luggage Delay - Itemized List":"Baggage Delay","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Or Sign up if you have not yet created an Europ Assistance account":"Or Sign up if you have not yet created a Digital claims portal account","#Renter":"Guest","#Recommended Healthcare Providers":"Recommended International Healthcare Providers","#Owner":"Owner / Property Manager","#Trip Interruption - List of items":"Trip Interruption","#Item description":"* Item description","#Please call us":"Incorrect path","#Your policy number was not recognized, please make sure you are using the correct policy number and try again.":"To review your claim, go back to VRBO Reservation Manager and open the Damage protection section of the reservation. Click on report damage and follow the link.","#Explore the recommended healthcare":"Find a provider close to you","#I have a(n) Europ Assistance account":"I have a Digital claims portal account","#I'd like to create a(n) Europ Assistance account.":"I want to create a Digital claims portal account","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#A check has been sent to your address. You should receive it within a maximum of 5 business days":"Your payment has been issued. Depending on the payment method selected, you may receive an email shortly with instructions on how to accept your payment. Please check your spam or junk folders to make sure emails are not being mistakenly filtered. If your payment is not being sent electronically, a check may be mailed to the address we have on file.","#Supplier name":"* Name of supplier","#Date of original purchase":"* Date of original purchase","#Expense type":"* Expense type","#Original purchase price":"* Original purchase price","#[_TIPSEXPEDIA] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#renter":"Guest","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#[_TIPSGENERICRETAIL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#We're sorry to inform you that your claim has been denied. You will receive an email with detailed explanations shortly":"We're sorry to inform you that your claim has been denied. You will receive an email with detailed explanations shortly.","#owner":"Owner / Property Manager","#Owner First Name":"First Name","#Owner Last Name":"Last Name","#Owner Email":"Email address","#Owner Phone":"Phone Number","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#Enter your Birth date":"Date of Birth is required","#[_TIPSBOOKING] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform.","#Call us at +18663777112":"Call us at +1 (866) 377-7112","#I have a(n) account":"I have a Digital claims portal account","#I'd like to create a(n) account.":"I want to create a Digital claims portal account","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#Property Management Company":"* Property Management Company Name","#Enter expense type":"Expense type is required","#Amount must be a valid number":"Amount claimed is required","#[_TIPSJUSTFLY] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#A claim under this coverage has already been submitted. A claims team member is available to help you. Please call us at your earliest convenience.":"A claim under this coverage has already been started or submitted. Please resume your draft claim or add new documents to your submitted claim to amend it.","#Enter your Property Management Company":"Property Management Company Name is required","#travelers[1].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#[_TIPSDAN] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSFLIGHTHUB] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSHATRAVEL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSVTG] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSICE] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":"A verification code was sent to via text message. Please enter it below.","#Do you have another insurance?":"Do you have a Medicare plan?","#Other Insurance Name":"Medicare Beneficiary Identifier (MBI)","#Did you inform your insurance in that case?":"Did you inform Medicare of this claim?","#Other Insurance Name is required":"This field is required"},"version":9190},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":9190},{"_id":"outdated","outdated":{"#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":1,"#[_TIPSICE] The policy was not found":1,"#[_TIPSVTG] The policy was not found":1,"#[_TIPSHATRAVEL] The policy was not found":1,"#[_TIPSFLIGHTHUB] The policy was not found":1,"#[_TIPSDAN] The policy was not found":1,"#[_TIPSJUSTFLY] The policy was not found":1,"#Call us at +18663777112":1,"#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":1,"#[_TIPSBOOKING] The policy was not found":1,"#[_TIPSGENERICRETAIL] The policy was not found":1,"#[_TIPSEXPEDIA] The policy was not found":1,"#A check has been sent to your address. You should receive it within a maximum of 5 business days":1,"#For emergency assistance 24h a day during your trip only, you may contact:":1,"#Or Sign up if you have not yet created an Europ Assistance account":1,"#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":1,"#How to file a claim":1,"#Information on my coverages and policy":1,"#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":1,"#Registration successful":1,"#Information on my coverages and plan":1,"#Please be aware that you request may take longer for the necessary manual verifications.":1,"#section. Please note that you may not include a claim for the cost of your insurance plan.":1,"#If you need to cancel your reservation, you may be charged a cancellation fee by JustFly in addition to any penalties imposed by the airline. In that circumstance, the JustFly cancellation fee is not covered under your plan.":1,"#You may claim any amount within the limits defined by your Description of Coverage/Policy. For detailed information, please refer to your Description of Coverage/Policy, within the":1,"#In the event you have to change or modify your flights, there may be change fees imposed by both JustFly and the airline. You may be reimbursed for both those fees If you are making the change to your reservation for a covered reason.":1,"#Download your Description of Coverage/Policy and other documents":1,"#csa@csatravelprotection.com":1,"#CSA Travel Protection":1,"#San Diego, CA 92193-9057":1,"#Describe the content of the file ":1,"#We use Zelle (zellepay.com) to transfer funds electronically. It’s easy to sign up, and electronic payments mean you don’t have to wait for a check to arrive in the mail, and there’s no worrying about checks being lost or stolen in the mail. You still have the option to receive a paper check if you prefer.":1,"#It is possible that the coverage or reason is not included in your plan. Please refer to your plan documents or contact:":1,"#Foreseeable simply means reasonably known beforehand. Once it is reasonable that people would know about an event, it becomes foreseeable. For example, if employees of the airline you are flying announce that they are going on strike, the event becomes foreseeable once they make the announcement.":1,"#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":1,"#Micronesia (+691)":1,"#Hong Kong (+852)":1,"#Mongolia (+976)":1,"#Bahamas (+1242)":1,"#Tanzania (+255)":1,"#Gibraltar (+350)":1,"#Mozambique (+258)":1,"#Jamaica (+1876)":1,"#Montserrat (+1664)":1,"#Dominica (+1767)":1,"#Honduras (+504)":1,"#Liechtenstein (+423)":1,"#Montenegro (+382)":1,"#Paraguay (+595)":1,"#Macedonia (+389)":1,"#El Salvador (+503)":1,"#San Marino (+378)":1,"#Costa Rica (+506)":1,"#Bulgaria (+359)":1,"#You can find your coverage details in your policy's Description of Coverage/Policy, within the Download your Description of Coverage/Policy and other documents section.":1,"#Sri Lanka (+94)":1,"#Indonesia (+62)":1,"#Venezuela (+58)":1,"#Mauritania (+222)":1,"#Burkina Faso (+226)":1,"#I need information about my trip or to make changes to an existing booking. Who should I contact?":1,"#Jersey (+44)":1,"#Send Feedback":1,"#Delay of a common carrier":1,"#Telephone 866-922-0278 (US) 202-974-6480 (Collect Worldwide)":1,"#Check your spam folder or send a new email in ":1,"#Kuwait (+965)":1,"#You need to register with your email / sign in to access and receive claims status updates. Your email will not be used for marketing purposes.":1,"#Vanuatu (+678)":1,"#Somalia (+252)":1,"#Guyana (+592)":1,"#Uganda (+256)":1,"#Samoa (+685)":1,"#Georgia (+995)":1,"#Israel (+972)":1,"#Malawi (+265)":1,"#Liberia (+231)":1,"#Kosovo (+383)":1,"#Montenegro":1,"#Senegal (+221)":1,"#El Salvador":1,"#Mauritania":1,"#Gambia (+220)":1,"#Estonia (+372)":1,"#Montserrat":1,"#San Marino":1,"#Tokelau (+690)":1,"#Laos (+856)":1,"#Togo (+228)":1,"#Uruguay (+598)":1,"#You can click on the \"Forgot your password\" button during the log in process. Just follow the steps to reset your password.":1,"#Timor-Leste":1,"#Malta (+356)":1,"#Namibia (+264)":1,"#India (+91)":1,"#Nauru (+674)":1,"#Guam (+1671)":1,"#Austria (+43)":1,"#Guinea (+224)":1,"#Serbia (+381)":1,"#For questions regarding your claim and/or policy only, you may contact:":1,"#Mali (+223)":1,"#Liechtenstein":1,"#Niue (+683)":1,"#You are eligible for a refund of your plan cost if you cancel your plan within your free look period and have not filed a claim or departed on your trip.":1,"#Albania (+355)":1,"#Costa Rica":1,"#Mozambique":1,"#Yemen (+967)":1,"#Armenia (+374)":1,"#Aruba (+297)":1,"#Angola (+244)":1,"#Micronesia":1,"#You should first contact your trip provider / airline to determine if any portion of your trip will be refunded. If any portion is not refunded, then we will require proof of this as well as proof of cancellation, for your claim. There may be other required documentation in the event you file a claim; the eClaims portal will specify the documents required for each type of claim.":1,"#China (+86)":1,"#Why do I need to register with my email / sign in?":1,"#Ecuador (+593)":1,"#Bolivia (+591)":1,"#Burkina Faso":1,"#Reservation Number":1,"#By what means do you reimburse a payable claim?":1,"#My trip provider / airline cancelled my trip. What should I do?":1,"#I have questions regarding my claim and/or policy. Who should I contact?":1,"#send a new email in ":1,"#Reservation number":1,"#What amount do you claim?":1,"#I cannot find the coverage or reason applicable to my claim. What should I do?":1,"#E-mail address":1,"#P.O. Box 939057":1,"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.":1,"#Mail":1,"#Telephone":1,"#General website questions":1,"#Claim status tracking":1,"#Birth date":1,"#Status:":1,"#Sign in":1,"#Feedback":1},"version":9190}]