[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Policy n. <var policynumber_declare3=\"\"></var>","candidate":"#Policy n. ","variables":["<var policynumber_declare3=\"\"></var>"],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#Policy Number: <var policynumber_declare2=\"\"></var>","candidate":"#Policy Number: ","variables":["<var policynumber_declare2=\"\"></var>"],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Policy: <var policy-number=\"\"></var>","candidate":"#Policy: ","variables":["<var policy-number=\"\"></var>"],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#Claim: <var claim-number=\"\"></var>","candidate":"#Claim: ","variables":["<var claim-number=\"\"></var>"],"regex":"^#Claim: (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to <strong ljsid-2=\"\"><var signup_confirmationemail=\"\"></var></strong>, please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":["<var signup_confirmationemail=\"\"></var>"],"regex":"^#Thank you for signing up\\. 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Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Thank you for your submission":"Claim submitted!","#Detail":"* Incident Description","#Phone number":"Phone Number","#Contact Number":"* Phone Number","#Occured At":"* Date of Incident","#Phone":"* Phone Number","#Birth Date":"* Date of Birth","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Amount (in numbers)":"* Amount claimed","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Additional Address":"Address Line 2","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Enter the Date of the Incident":"Date of the Incident is required","#Enter your Date of Birth":"Date of Birth is required","#Purchase or repair date":"* Purchase or repair date","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#add another bill":"add expense","#Choose claim reason":"Select the reason for your claim","#Expense description":"* Expense description","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Enter the name of supplier":"* Name of the supplier","#Enter expense description":"Expense description is required","#Enter your Country":"Country is required","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Enter your Address":"Address is required","#Enter your Phone Code":"Country Phone Code is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Continue without a Code":"Continue without a Policy number","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Enter your Phone Number":"Phone Number is required","#Trip cancellation":"Trip Cancellation","#Enter your City":"City is required","#Trip interruption":"Trip Interruption","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#currency":"* Currency","#saved":"draft","#Show more...":"Show all available coverage...","#Enter the Description of Incident":"Description of Incident is required","#Edit personnel data":"Edit information","#Invalid email or password.":"This password doesn't match our record for this email address. Please verify and try again,","#Documents upload":"Document upload","#Claim Selection":"Coverage Selection","#Enter the mobile phone number you would like to associate with your account":"Enter the mobile phone number you would like to associate with your account, along with the country code (1 for a US phone number).","#Enter your State":"State is required","#Templates":"Documents Templates","#Enter a valid Date of Incident":"Date of Incident is required","#Select an eligibility type":"Select Policy number or Reservation number","#Trip delay":"Travel Delay","#Enter a purchase date":"Purchase date is required","#Medical expenses":"Medical and Dental","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter your Zip Code":"Zip Code is required","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Luggage delay":"Baggage Delay","#Enter a supplier name":"Name of supplier is required","#Enter the Country of Incident":"Country of Incident is required","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via SMS to confirm your phone number.":"Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via text message to confirm your phone number.","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim, check your claim status, and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#Submit documents":"Save and continue","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#Registration successful":"Check your inbox!","#Your claim has been submitted successfully.":"Your claim has been successfully submitted. You will soon receive an email with your claim number.","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#to be submitted":"ready to submit","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#How to file a claim":"How to start a claim","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#I have an Europ Assistance account":"I have a Digital claims portal account","#I'd like to create an Europ Assistance account.":"I want to create a Digital claims portal account","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Trip Interruption - Itemized List":"Trip Interruption","#travelers[0].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#Trip Delay - Itemized List":"Travel Delay","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Luggage Delay - Itemized List":"Baggage Delay","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Renter":"Guest","#Or <a ljsid-2=\"\">Sign up</a> if you have not yet created an Europ Assistance account":"Or <a ljsid-2=\"\">Sign up</a> if you have not yet created a Digital claims portal account","#Recommended Healthcare Providers":"Recommended International Healthcare Providers","#Owner":"Owner / Property Manager","#Trip Interruption - List of items":"Trip Interruption","#Item description":"* Item description","#Please call us":"Incorrect path","#Your policy number was not recognized, please make sure you are using the correct policy number and try again.":"To review your claim, go back to VRBO Reservation Manager and open the Damage protection section of the reservation. Click on report damage and follow the link.","#Explore the recommended healthcare":"Find a provider close to you","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#A check has been sent to your address. You should receive it within a maximum of 5 business days":"A check has been sent to your address. You should receive it within 7-10 business days","#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#renter":"Guest","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#We're sorry to inform you that your claim has been denied. You will receive an email with detailed explanations shortly":"We're sorry to inform you that your claim has been denied. You will receive an email with detailed explanations shortly.","#Supplier name":"* Name of supplier","#Date of original purchase":"* Date of original purchase","#Expense type":"* Expense type","#Original purchase price":"* Original purchase price","#The Policy is Cancelled/Expired":"The Policy is Cancelled","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":"A claim can only be submitted for an active policy. Please try again and make sure you have typed your policy number correctly or use a different policy number.","#owner":"Owner / Property Manager","#Owner First Name":"First Name","#Owner Last Name":"Last Name","#Owner Email":"Email address","#Owner Phone":"Phone Number","#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#Too many attempts. Please retry again after 15 minutes.":"Please retry after 30 seconds.","#Enter your Birth date":"Date of Birth is required","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform.","#Call us at +18663777112":"Call us at +1 (866) 377-7112","#I have a(n) Europ Assistance account":"I have a Digital claims portal account","#Property Management Company":"* Property Management Company Name","#I'd like to create a(n) Europ Assistance account.":"I want to create a Digital claims portal account","#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#I have a(n) account":"I have a Digital claims portal account","#I'd like to create a(n) account.":"I want to create a Digital claims portal account","#Enter expense type":"Expense type is required","#Amount must be a valid number":"Amount claimed is required","#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Enter your Property Management Company":"Property Management Company Name is required","#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#travelers[1].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#travelers[2].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#To continue, complete this verification step. We've sent a verification code to <strong ljsid-2=\"\"><var phonenumber=\"\"></var></strong> via SMS. Please enter it below.":"A verification code was sent to <strong ljsid-2=\"\"><var phonenumber=\"\"></var></strong> via text message. Please enter it below."},"version":5990},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":5990},{"_id":"outdated","outdated":{"#conversation with captain re charter May 30 2026 moved to June 5 2026.pdf is already uploaded.":1,"#05/03/2024 to 05/15/2024":1,"#To continue, complete this verification step. We've sent a verification code to <strong ljsid-2=\"\"><var phonenumber=\"\"></var></strong> via SMS. Please enter it below.":1,"#04/24/2026 to 05/11/2026":1,"#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":1,"#Bienvenido":1,"#travelers[1].addresses[0].extendedStreetAddress cannot be null":1,"#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":1,"#Enter your Property Management Company":1,"#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":1,"#I'd like to create a(n) account.":1,"#I have a(n) account":1,"#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":1,"#Property Management Company":1,"#Desynchronization between the eConf claimType coverages and the policy coverages":1,"#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":1,"#We're sorry to inform you that your claim has been denied. You will receive an email with detailed explanations shortly":1,"#Enter a valid date":1,"#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found":1,"#Company":1,"#How to file a claim":1,"#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":1,"#Homeowners loss report":1,"#Invalid email or password.":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Barbados (+1246)":1,"#Is there a limit in time to file a claim?":1,"#Portugal (+351)":1,"#Puerto Rico (+1939)":1,"#Jamaica (+1876)":1,"#Timor-Leste (+670)":1,"#Nicaragua (+505)":1,"#Argentina (+54)":1,"#Sporting Equipment Loss":1,"#You should start a claim within 90 days following the loss.":1,"#Su":1,"#You can review your interactions with us in the timeline within the <a ljsid-1=\"\">Track your claim status</a> section.":1,"#You can check the status of your claim within the <a ljsid-1=\"\">Track your claim status</a> section. Generally claim processing will be completed within a few weeks.":1,"#How can I check the status of my claim? How long will it take to finalize my claim?":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Tonga (+676)":1,"#Ghana (+233)":1,"#Nigeria (+234)":1,"#Zambia (+260)":1,"#Nepal (+977)":1,"#Montenegro":1,"#El Salvador":1,"#Mauritania":1,"#Montserrat":1,"#San Marino":1,"#Timor-Leste":1,"#Vietnam (+84)":1,"#Tuvalu (+688)":1,"#Puerto Rico":1,"#Liechtenstein":1,"#Eritrea (+291)":1,"#Costa Rica":1,"#Mozambique":1,"#Andorra (+376)":1,"#Micronesia":1,"#Chad (+235)":1,"#Chile (+56)":1,"#Colombia (+57)":1,"#Cuba (+53)":1,"#Burkina Faso":1,"#Reservation Number":1,"#Enter your phone number":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#Thank you for signing up. A confirmation email has been sent to <strong ljsid-2=\"\"><var signup_confirmationemail=\"\"></var></strong>, please click on the activation link to confirm your account and log in to the portal.":1,"#General website questions":1,"#May":1,"#Feedback":1,"#Loading":1},"version":5990}]