[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Policy Number: ","candidate":"#Policy Number: ","variables":[""],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Policy n. ","candidate":"#Policy n. ","variables":[""],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":[""],"regex":"^#Thank you for signing up\\. A confirmation email has been sent to (.+?), please click on the activation link to confirm your account and log in to the portal\\.$"},{"phrase":"#send a new email in ","candidate":"#send a new email in ","variables":[""],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Policy: ","candidate":"#Policy: ","variables":[""],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#Claim: ","candidate":"#Claim: ","variables":[""],"regex":"^#Claim: (.+?)$"},{"phrase":"#Policy Number : ","candidate":"#Policy Number : ","variables":[""],"regex":"^#Policy Number : (.+?)$"},{"phrase":"#Check your spam folder or send a new email in ","candidate":"#Check your spam folder or ","variables":[""],"regex":"^#Check your spam folder or send a new email in (.+?)$"},{"phrase":"#Describe the content of the file ","candidate":"#Describe the content of the file ","variables":[""],"regex":"^#Describe the content of the file (.+?)$"},{"phrase":"#Created at: ","candidate":"#Created at: ","variables":[""],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: ","candidate":"#Submitted at: ","variables":[""],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[_TIPSEXPEDIA] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSEXPEDIA\\] The policy was not found$"},{"phrase":"#[_TIPSGENERICRETAIL] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSGENERICRETAIL\\] The policy was not found$"},{"phrase":"#[_TIPSBOOKING] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSBOOKING\\] The policy was not found$"},{"phrase":"#[_TIPSDAN] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSDAN\\] The policy was not found$"},{"phrase":"#[_TIPSJUSTFLY] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSJUSTFLY\\] The policy was not found$"},{"phrase":"#[_TIPSFLIGHTHUB] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSFLIGHTHUB\\] The policy was not found$"},{"phrase":"#[_TIPSHATRAVEL] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSHATRAVEL\\] The policy was not found$"},{"phrase":"#[_TIPSVTG] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSVTG\\] The policy was not found$"},{"phrase":"#[_TIPSICE] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSICE\\] The policy was not found$"},{"phrase":"#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.","candidate":"#To continue, complete this verification step. We've sent a verification code to ","variables":[""],"regex":"^#To continue, complete this verification step\\. We've sent a verification code to (.+?) via SMS\\. Please enter it below\\.$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":5217},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Email address":"* Email address","#Country":"* Country","#Address":"* Address","#City":"* City","#State":"* State","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Change":"Change email address","#Currency":"* Currency","#Save":"Submit","#Zip code":"* Zip code","#Policy Documents":"Claim Documents","#Birth date":"* Date of Birth","#General website questions":"Website question or technical difficulties","#Email":"* Email address","#Phone code":"* Country Phone code","#First Name":"* First Name","#Last Name":"* Last Name","#Enter a valid amount":"Amount must be a number and may include a decimal point. Please avoid using commas or the dollar sign.","#Required documents uploaded":"Documents upload","#Zip Code":"* Zip Code","#Date of Incident":"* Date of Incident","#Drag&Drop files":"Browse or Drag & Drop files","#Country of Incident":"* Country of Incident","#1 more steps":"1 more step","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Detail":"* Incident Description","#Thank you for your submission":"Thank you!","#Phone number":"Phone Number","#Phone":"* Phone Number","#Occured At":"* Date of Incident","#Contact Number":"* Phone Number","#Birth Date":"* Date of Birth","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Amount (in numbers)":"* Amount claimed (in numbers)","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Enter the Date of the Incident":"Date of the Incident is required","#Please check your SPAM folder or":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, click on \"Login\" and register with the correct email address. If needed,","#Enter your Date of Birth":"Date of Birth is required","#Purchase or repair date":"* Purchase or repair date","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#Choose claim reason":"Select the reason for your claim","#Expense description":"* Expense description","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Enter the name of supplier":"* Name of the supplier","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls, .heic (5MB max)","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Please check your SPAM folder or click here to send a new email":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, open the menu and click on Login. If needed, click here to send a new email","#Enter expense description":"Expense description is required","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Enter your Country":"Country is required","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Enter your Address":"Address is required","#Enter your Phone Code":"Country Phone Code is required","#Enter your First Name":"First Name is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Enter your Last Name":"Last Name is required","#Enter your Phone Number":"Phone Number is required","#Enter your City":"City is required","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#currency":"* Currency","#saved":"draft","#Trip cancellation":"Trip Cancellation","#Show more...":"Show all available coverage...","#An unknown error occurred. Please try again.":"An unknown error occurred. Please refresh the page and try again.","#Enter the Description of Incident":"Description of Incident is required","#Invalid email or password.":"This password doesn't match our record for this email address. Please verify and try again,","#Continue without a Code":"Continue without a Policy number","#Trip interruption":"Trip Interruption","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Enter your State":"State is required","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted.","#Enter a valid Date of Incident":"Date of Incident is required","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Templates":"Documents Templates","#Enter a purchase date":"Purchase date is required","#Enter your Zip Code":"Zip Code is required","#Trip delay":"Travel Delay","#Manage your GDPR rights":"Data Privacy","#Documents upload":"Document upload","#Enter a supplier name":"Name of supplier is required","#Luggage delay":"Baggage Delay","#Claim Selection":"Coverage Selection","#Medical expenses":"Medical and Dental","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Enter the Country of Incident":"Country of Incident is required","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#Select an eligibility type":"Select Policy number or Reservation number","#Damage Protection":"Accidental Damage Protection","#General consent: I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice.":"I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice.","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter your phone code":"Select your country phone code","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#How to file a claim":"How to start a claim","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#Created at: ":"Created on: ","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our Privacy Notice.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our Privacy Notice.","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":"You can claim for medical expenses incurred due to a sickness or injury that first manifested during your trip. You can also claim for emergency dental expenses while you were on your trip.","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#to be submitted":"ready to submit","#Submit documents":"Save and continue","#Submitted at: ":"Submitted on: ","#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":"You can claim for your lost/damaged/stolen baggage or personal effects","#You can claim expenses incurred due to a delay in the delivery of your luggage":"You can claim for expenses incurred for necessary items if your baggage is delayed","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim, check your claim status, and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Renter":"Guest","#Choose yout status":"Select your status","#Owner":"Owner / Property Manager","#Trip Delay - Itemized List":"Trip Delay","#[_TIPSEXPEDIA] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSGENERICRETAIL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#We will send you an SMS to verify this phone number:":"The text message will be sent to the following phone number. Need to go back and change the phone number? Click on the arrow above.","#Submit phone number":"Send code","#Luggage Delay - Itemized List":"Baggage Delay","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#Trip Interruption - List of items":"Trip Interruption","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#[_TIPSBOOKING] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Recommended Healthcare Providers":"Recommended International Healthcare Providers","#Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via SMS to confirm your phone number.":"Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via text message to confirm your phone number.","#Explore the recommended healthcare":"Find a provider close to you","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#Registration successful":"Check your inbox!","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#[_TIPSDAN] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSJUSTFLY] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#renter":"Guest","#owner":"Owner / Property Manager","#Owner First Name":"First Name","#Owner Last Name":"Last Name","#Owner Email":"Email address","#Owner Phone":"Phone Number","#[_TIPSFLIGHTHUB] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSHATRAVEL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#Please call us":"Incorrect path","#Your policy number was not recognized, please make sure you are using the correct policy number and try again.":"To review your claim, go back to VRBO Reservation Manager and open the Damage protection section of the reservation. Click on report damage and follow the link.","#[_TIPSVTG] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Enter your Birth date":"Date of Birth is required","#[_TIPSICE] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform.","#Call us at +18663777112":"Call us at +1 (866) 377-7112","#Enter your email address below to receive instructions to reset your password.":"Enter your email address below. If an account exists with that email, you’ll receive a link to reset your password. Didn’t get the email? Double-check your email address and look in your spam folder. If the address is incorrect, update it and click “Send Reset Instructions.” You can request a new code after 60 seconds.","#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":"A verification code was sent to via text message. Please enter it below."},"version":5217},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":5217},{"_id":"outdated","outdated":{"#Enter your email address below to receive instructions to reset your password.":1,"#[_TIPSICE] The policy was not found":1,"#Enter your Birth date":1,"#[_TIPSVTG] The policy was not found":1,"#[_TIPSHATRAVEL] The policy was not found":1,"#[_TIPSFLIGHTHUB] The policy was not found":1,"#Explore our network of verified quality Hospitals & Clinics.":1,"#[_TIPSJUSTFLY] The policy was not found":1,"#[_TIPSDAN] The policy was not found":1,"#[_TIPSBOOKING] The policy was not found":1,"#Trip Interruption - List of items":1,"#Enter a valid date":1,"#Luggage Delay - Itemized List":1,"#[_TIPSGENERICRETAIL] The policy was not found":1,"#[_TIPSEXPEDIA] The policy was not found":1,"#Trip Delay - Itemized List":1,"#Hello":1,"#You can claim expenses incurred due to a delay in the delivery of your luggage":1,"#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":1,"#Contact":1,"#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":1,"#How to file a claim":1,"#Enter your phone code":1,"#How was your luggage lost?":1,"#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":1,"#Repair estimates for damaged items":1,"#Describe the content of the file ":1,"#Seychelles (+248)":1,"#Is there a limit in time to file a claim?":1,"#Puerto Rico (+1939)":1,"#Jamaica (+1876)":1,"#Dominica (+1767)":1,"#Honduras (+504)":1,"#El Salvador (+503)":1,"#Venezuela (+58)":1,"#Mo":1,"#Disposition of claim with homeowner’s/renter's insurance":1,"#Written proof of hijack/quarantine":1,"#How can I check the status of my claim? How long will it take to finalize my claim?":1,"#Check your spam folder or send a new email in ":1,"#Kuwait (+965)":1,"#You need to register with your email / sign in to access and receive claims status updates. Your email will not be used for marketing purposes.":1,"#Ghana (+233)":1,"#Madagascar":1,"#Guyana (+592)":1,"#Montenegro":1,"#El Salvador":1,"#Mauritania":1,"#Montserrat":1,"#San Marino":1,"#You can click on the \"Forgot your password\" button during the log in process. 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