[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Describe the content of the file ","candidate":"#Describe the content of the file ","variables":[""],"regex":"^#Describe the content of the file (.+?)$"},{"phrase":"#Claim: ","candidate":"#Claim: ","variables":[""],"regex":"^#Claim: (.+?)$"},{"phrase":"#send a new email in ","candidate":"#send a new email in ","variables":[""],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Created at: ","candidate":"#Created at: ","variables":[""],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: ","candidate":"#Submitted at: ","variables":[""],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#Check your spam folder or send a new email in ","candidate":"#Check your spam folder or ","variables":[""],"regex":"^#Check your spam folder or send a new email in (.+?)$"},{"phrase":"#To continue, complete this verification step. 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Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#currency":"* Currency","#Purchase or repair date":"* Purchase or repair date","#Owner":"Owner / Property Manager","#Once you submit this claim, you will no longer be able to make changes to the information provided. Please review everything carefully before proceeding.":"You're almost done! Before submitting, please confirm that: 1.) Your name, mailing address and contact information are accurate. 2.) Your expense information is complete. 3.) You have included all currently available supporting documents.","#Trip interruption":"Trip Interruption","#Supplier name":"* Name of supplier","#Enter the Country of Incident":"Country of Incident is required","#Insert your email":"Insert your email address","#Occured At":"* Date of Incident","#Zip code":"* Zip code","#Thank you for your submission":"Claim submitted!","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Email":"* Email address","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Enter expense type":"Expense type is required","#I'd like to create a(n) Europ Assistance account.":"I want to create a Digital claims portal account","#I have a(n) Europ Assistance account":"I have a Digital claims portal account","#Policy Documents":"Claim Documents","#Trip Interruption - Itemized List":"Trip Interruption","#Birth Date":"* Date of Birth","#City":"* City","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Renter":"Guest","#Enter your Birth date":"Date of Birth is required","#Registration successful":"Check your inbox!","#Amount (in numbers)":"* Amount claimed","#to be submitted":"ready to submit","#Address":"* Address","#Call us at +18663777112":"Call us at +1 (866) 377-7112","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#Country of Incident":"* Country of Incident","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#Enter your phone code":"Select your country phone code","#Luggage delay":"Baggage Delay","#Enter the Description of Incident":"Description of Incident is required","#Expense description":"* Expense description","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#Get Medical Assistance":"Talk to a Doctor","#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":"You can claim for medical expenses incurred due to a sickness or injury that first manifested during your trip. You can also claim for emergency dental expenses while you were on your trip.","#saved":"draft","#Contact Number":"* Phone Number","#Please call us":"Incorrect path","#Trip Delay - Itemized List":"Travel Delay","#Trip cancellation":"Trip Cancellation","#add another bill":"add expense","#Insurance 1":"Medicare Information","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#Enter your State":"State is required","#Other Insurance Name is required":"This field is required","#Last Name":"* Last Name","#travelers[0].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#First Name":"* First Name","#Detail":"* Incident Description","#Enter your Country":"Country is required","#Enter a purchase date":"Purchase date is required","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Owner Last Name":"Last Name","#Owner Phone":"Phone Number","#A claim under this coverage has already been submitted. A claims team member is available to help you. Please call us at your earliest convenience.":"A claim under this coverage has already been started or submitted. Please resume your draft claim or add new documents to your submitted claim to amend it.","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#Expense type":"* Expense type","#Date of original purchase":"* Date of original purchase","#Phone number":"Phone Number","#Item description":"* Item description","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#Submit documents":"Save and continue","#Other Insurance Name":"Medicare Beneficiary Identifier (MBI)","#Show more...":"Show all available coverage...","#Enter expense description":"Expense description is required","#Your policy number was not recognized, please make sure you are using the correct policy number and try again.":"To review your claim, go back to VRBO Reservation Manager and open the Damage protection section of the reservation. Click on report damage and follow the link.","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Date of Incident":"* Date of Incident","#Zip Code":"* Zip Code","#1 more steps":"1 more step","#Enter your First Name":"First Name is required","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#travelers[2].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#Trip delay":"Travel Delay","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Claim Selection":"Coverage Selection","#Explore the recommended healthcare":"Find a provider close to you","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#renter":"Guest","#Save":"Submit","#Enter your Property Management Company":"Property Management Company Name is required","#Amount claimed":"* Amount claimed","#Enter your Zip Code":"Zip Code is required","#State":"* State","#Property Management Company":"* Property Management Company Name","#Owner First Name":"First Name","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Your claim has been submitted.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out.","#I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice.":"I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice..","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Luggage Delay - Itemized List":"Baggage Delay","#Trip Interruption - List of items":"Trip Interruption","#Enter the mobile phone number you would like to associate with your account":"Enter the mobile phone number you would like to associate with your account, along with the country code (1 for a US phone number).","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#I have a(n) account":"I have a Digital claims portal account","#Enter your Date of Birth":"Date of Birth is required","#Enter the name of supplier":"* Name of the supplier","#Original purchase price":"* Original purchase price","#Your claim has been submitted successfully.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out.","#Medical expenses":"Medical and Dental","#Owner Email":"Email address","#Your claim has been submitted successfully. You can now download a copy of your claim summary for your records.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out. You can now download a copy of your claim summary for your records.","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"Your payment has been issued. Depending on the payment method selected, you may receive an email shortly with instructions on how to accept your payment. Please check your spam or junk folders to make sure emails are not being mistakenly filtered. If your payment is not being sent electronically, a check may be mailed to the address we have on file.","#Enter your Address":"Address is required","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#Enter a valid amount":"Amount claimed is required","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim, check your claim status, and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#owner":"Owner / Property Manager","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Please review the documentation provided to you upon purchase to find your policy number":"Please review the documentation provided to you upon purchase to find the requested eligibility information.","#Currency":"* Currency","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#Enter a supplier name":"Name of supplier is required","#Edit personnel data":"Edit information","#Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via SMS to confirm your phone number.":"Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via text message to confirm your phone number.","#Phone code":"* Country Phone code","#Enter your Phone Number":"Phone Number is required","#travelers[1].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#Your claim status is changed submitted->paid.":"Your claim status has changed: submitted --> paid.","#Phone":"* Phone Number","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#I'd like to create a(n) account.":"I want to create a Digital claims portal account","#Do you have another insurance?":"Do you have a Medicare plan?","#Enter your City":"City is required","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform.","#Documents upload":"Document upload","#Email address":"* Email address","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Amount must be a valid number":"Amount claimed is required","#Choose claim reason":"Select the reason for your claim","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#Additional Address":"Address Line 2","#A check has been sent to your address. You should receive it within a maximum of 5 business days":"Your payment has been issued. Depending on the payment method selected, you may receive an email shortly with instructions on how to accept your payment. Please check your spam or junk folders to make sure emails are not being mistakenly filtered. If your payment is not being sent electronically, a check may be mailed to the address we have on file.","#Enter your Last Name":"Last Name is required","#Created at: ":"Created on: ","#Submitted at: ":"Submitted on: ","#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":"A verification code was sent to via text message. Please enter it below.","#[_TIPSEXPEDIA] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSFLIGHTHUB] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSJUSTFLY] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSBOOKING] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSICE] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSVTG] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSGENERICRETAIL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSHATRAVEL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSDAN] The policy was not found":": Policy number not recognized. Please verify your policy number and try again."},"version":11764},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":11764},{"_id":"outdated","outdated":{"#To continue, complete this verification step. We've sent a verification code to via SMS. 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Who should I contact?":1,"#Enter first name":1,"#You have submitted your claim":1,"#Proof of cancellation":1,"#Check your spam folder or send a new email in ":1,"#For information about your rental or to make changes to an existing booking, please contact the property owner or property management company from whom you booked the rental.":1,"#Tonga (+676)":1,"#Ghana (+233)":1,"#Nigeria (+234)":1,"#Zambia (+260)":1,"#Nepal (+977)":1,"#Israel (+972)":1,"#Montenegro":1,"#El Salvador":1,"#Mauritania":1,"#Montserrat":1,"#San Marino":1,"#Timor-Leste":1,"#Vietnam (+84)":1,"#Tuvalu (+688)":1,"#Puerto Rico":1,"#Liechtenstein":1,"#Eritrea (+291)":1,"#Costa Rica":1,"#Mozambique":1,"#Andorra (+376)":1,"#Micronesia":1,"#Chad (+235)":1,"#Chile (+56)":1,"#Colombia (+57)":1,"#Cuba (+53)":1,"#Burkina Faso":1,"#Reservation Number":1,"#send a new email in ":1,"#Reservation number":1,"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.":1,"#© 2026 Europ Assistance. All rights reserved":1,"#North Korea":1,"#Syria":1,"#September":1,"#Belarus":1},"version":11764}]