[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Policy Number: <var policynumber_declare2=\"\"></var>","candidate":"#Policy Number: ","variables":["<var policynumber_declare2=\"\"></var>"],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Policy n. <var policynumber_declare3=\"\"></var>","candidate":"#Policy n. ","variables":["<var policynumber_declare3=\"\"></var>"],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to <strong ljsid-2=\"\"><var signup_confirmationemail=\"\"></var></strong>, please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":["<var signup_confirmationemail=\"\"></var>"],"regex":"^#Thank you for signing up\\. A confirmation email has been sent to <strong ljsid\\-2=\"\">(.+?)</strong>, please click on the activation link to confirm your account and log in to the portal\\.$"},{"phrase":"#Policy: <var policy-number=\"\"></var>","candidate":"#Policy: ","variables":["<var policy-number=\"\"></var>"],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#Claim: <var claim-number=\"\"></var>","candidate":"#Claim: ","variables":["<var claim-number=\"\"></var>"],"regex":"^#Claim: (.+?)$"},{"phrase":"#Policy Number : <var policynumber_declare=\"\"></var>","candidate":"#Policy Number : ","variables":["<var policynumber_declare=\"\"></var>"],"regex":"^#Policy Number : (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSEXPEDIA\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSGENERICRETAIL\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSBOOKING\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSDAN\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSJUSTFLY\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSFLIGHTHUB\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSHATRAVEL\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVTG\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSICE\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":4957},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Email address":"* Email address","#Country":"* Country","#Address":"* Address","#State":"* State","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Change":"Change email address","#Currency":"* Currency","#Save":"Submit","#Zip code":"* Zip code","#Email":"* Email address","#Phone code":"* Country Phone code","#First Name":"* First Name","#Last Name":"* Last Name","#Enter a valid amount":"Amount must be a number and may include a decimal point. Please avoid using commas or the dollar sign.","#Required documents uploaded":"Documents upload","#Zip Code":"* Zip Code","#Date of Incident":"* Date of Incident","#Drag&Drop files":"Browse or Drag & Drop files","#Country of Incident":"* Country of Incident","#1 more steps":"1 more step","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Addresse":"* Address","#Detail":"* Incident Description","#Thank you for your submission":"Thank you!","#Occured At":"* Date of Incident","#Phone":"* Phone Number","#Contact Number":"* Phone Number","#Birth Date":"* Date of Birth","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Amount (in numbers)":"* Amount claimed (in numbers)","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Enter the Date of the Incident":"Date of the Incident is required","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Please check your SPAM folder or":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, click on \"Login\" and register with the correct email address. If needed,","#Enter your Date of Birth":"Date of Birth is required","#Purchase or repair date":"* Purchase or repair date","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#Choose claim reason":"Select the reason for your claim","#Expense description":"* Expense description","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Enter the name of supplier":"* Name of the supplier","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls, .heic (5MB max)","#Please check your SPAM folder or <a ljsid-2=\"\">click here to send a new email</a>":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, open the menu and click on Login. If needed, <a ljsid-2=\"\">click here to send a new email</a>","#Enter expense description":"Expense description is required","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Enter your Country":"Country is required","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Enter your Address":"Address is required","#Enter your Phone Code":"Country Phone Code is required","#Enter your First Name":"First Name is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The Legal Terms and Disclaimers page contains the fraud warnings provided by each state that requires one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information.","#Enter your Last Name":"Last Name is required","#Enter your Phone Number":"Phone Number is required","#Enter your City":"City is required","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. Once you see the \"Check your Inbox\" page, wait 1 minute and click on \"click here to receive a new email\" to finalize your sign-up.","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#currency":"* Currency","#saved":"draft","#Enter the Description of Incident":"Description of Incident is required","#Show more...":"Show all available coverage...","#Trip cancellation":"Trip Cancellation","#Invalid email or password.":"This password doesn't match our record for this email address. Please verify and try again,","#Enter your State":"State is required","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted.","#Enter a valid Date of Incident":"Date of Incident is required","#Continue without a Code":"Continue without a Policy number","#Templates":"Documents Templates","#Enter a purchase date":"Purchase date is required","#Trip interruption":"Trip Interruption","#Enter your Zip Code":"Zip Code is required","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Enter a supplier name":"Name of supplier is required","#Manage your GDPR rights":"Data Privacy","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Enter the Country of Incident":"Country of Incident is required","#Luggage delay":"Baggage Delay","#Medical expenses":"Medical and Dental","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Claim Selection":"Coverage Selection","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#Damage Protection":"Accidental Damage Protection","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#Select an eligibility type":"Select Policy number or Reservation number","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Addresses":"* Address","#Phones":"* Phone number","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#How to file a claim":"How to start a claim","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":"You can claim for your lost/damaged/stolen baggage or personal effects","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Renter":"Guest","#Choose yout status":"Select your status","#Owner":"Owner / Property Manager","#A check has been sent to your address. You should receive it within a maximum of 5 business days":"A check has been sent to your address. You should receive it within 7-10 business days","#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Trip Delay - Itemized List":"Trip Delay","#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Luggage Delay - Itemized List":"Baggage Delay","#Trip Interruption - List of items":"Trip Interruption","#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Recommended Healthcare Providers":"Recommended International Healthcare Providers","#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#Explore the recommended healthcare":"Find a provider close to you","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#renter":"Guest","#owner":"Owner / Property Manager","#Owner First Name":"First Name","#Owner Last Name":"Last Name","#Owner Email":"Email address","#Owner Phone":"Phone Number","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform."},"version":4957},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":4957},{"_id":"outdated","outdated":{"#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":1,"#Trip Interruption - List of items":1,"#Luggage Delay - Itemized List":1,"#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":1,"#Trip Delay - Itemized List":1,"#A check has been sent to your address. You should receive it within a maximum of 5 business days":1,"#Company":1,"#How to file a claim":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#customerservice@generalitravelinsurance.com":1,"#Micronesia (+691)":1,"#Bahamas (+1242)":1,"#Barbados (+1246)":1,"#Portugal (+351)":1,"#Guatemala (+502)":1,"#Nicaragua (+505)":1,"#El Salvador (+503)":1,"#Costa Rica (+506)":1,"#Sri Lanka (+94)":1,"#Indonesia (+62)":1,"#Argentina (+54)":1,"#Su":1,"#We":1,"#You have submitted your claim":1,"#Send Feedback":1,"#Death Certificate":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Ghana (+233)":1,"#Madagascar":1,"#Nigeria (+234)":1,"#Remove":1,"#Montenegro":1,"#El Salvador":1,"#Mauritania":1,"#Estonia (+372)":1,"#Montserrat":1,"#San Marino":1,"#Timor-Leste":1,"#Namibia (+264)":1,"#Seychelles":1,"#Puerto Rico":1,"#Serbia (+381)":1,"#Liechtenstein":1,"#Albania (+355)":1,"#Costa Rica":1,"#Mozambique":1,"#Andorra (+376)":1,"#Micronesia":1,"#Colombia (+57)":1,"#Burkina Faso":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#EN":1,"#Affidavit of no insurance":1,"#Bangladesh (+880)":1,"#Edit":1,"#Title":1,"#Claim number":1,"#Reviewed":1,"#Poland (+48)":1,"#Singapore (+65)":1,"#Japan (+81)":1,"#Netherlands (+31)":1,"#Haiti (+509)":1,"#Saint Vincent and the Grenadines (+1784)":1,"#Turkey (+90)":1,"#Turks and Caicos Islands (+1649)":1,"#Ukraine (+380)":1,"#Italy (+39)":1,"#Saint Kitts and Nevis (+1869)":1,"#Latvia (+371)":1,"#Belarus (+375)":1,"#Papua New Guinea (+675)":1,"#France (+33)":1,"#Physician's statement":1,"#Bermuda (+1441)":1,"#Save":1,"#Original tickets or ticket numbers":1,"#Claim":1,"#Documents":1,"#Add":1,"#Feedback":1},"version":4957}]