[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Claim: <var claim-number=\"\"></var>","candidate":"#Claim: ","variables":["<var claim-number=\"\"></var>"],"regex":"^#Claim: (.+?)$"},{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Policy: <var policy-number=\"\"></var>","candidate":"#Policy: ","variables":["<var policy-number=\"\"></var>"],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSFLIGHTHUB\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVTG\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSDAN\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSJUSTFLY\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSICE\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSEXPEDIA\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSHATRAVEL\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSBOOKING\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSGENERICRETAIL\\] The policy was not found$"},{"phrase":"#Policy Number: <var policynumber_declare2=\"\"></var>","candidate":"#Policy Number: ","variables":["<var policynumber_declare2=\"\"></var>"],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Policy n. <var policynumber_declare3=\"\"></var>","candidate":"#Policy n. ","variables":["<var policynumber_declare3=\"\"></var>"],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#Policy Number : <var policynumber_declare=\"\"></var>","candidate":"#Policy Number : ","variables":["<var policynumber_declare=\"\"></var>"],"regex":"^#Policy Number : (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to <strong ljsid-2=\"\"><var signup_confirmationemail=\"\"></var></strong>, please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":["<var signup_confirmationemail=\"\"></var>"],"regex":"^#Thank you for signing up\\. A confirmation email has been sent to <strong ljsid\\-2=\"\">(.+?)</strong>, please click on the activation link to confirm your account and log in to the portal\\.$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":4608},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Email address":"* Email address","#Trip interruption":"Trip Interruption","#Luggage delay":"Baggage Delay","#Trip cancellation":"Trip Cancellation","#Medical expenses":"Medical and Dental","#Trip delay":"Travel Delay","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Phone number":"Phone (Mobile preferred)","#Address":"* Address","#Zip code":"* Zip code","#State":"* State","#City":"* City","#Expense description":"* Expense description","#Country":"* Country","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Currency":"* Currency","#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":"You can claim for your lost/damaged/stolen baggage or personal effects","#Explanation of benefits from primary insurance (except for New York)":"Explanation of benefits from primary insurance (except for residents of New York)","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#A check has been sent to your address. You should receive it within a maximum of 5 business days":"A check has been sent to your address. You should receive it within 7-10 business days","#Information on my coverages and policy":"Information on my coverages and plan","#Phone code":"* Country Phone code","#How to file a claim":"How to start a claim","#General website questions":"Website question or technical difficulties","#Email":"* Email address","#Enter a valid amount":"Amount must be a number and may include a decimal point. Please avoid using commas or the dollar sign.","#Enter expense description":"Expense description is required","#Save":"Submit","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Purchase or repair date":"* Purchase or repair date","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Damage Protection":"Accidental Damage Protection","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#Change":"Change email address","#Continue without a Code":"Continue without a Policy number","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#First Name":"* First Name","#Choose claim reason":"Select the reason for your claim","#Drag&Drop files":"Browse or Drag & Drop files","#Amount (in numbers)":"* Amount claimed (in numbers)","#Last Name":"* Last Name","#Contact Number":"* Phone Number (digits only)","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls. (5MB max)","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Documents upload":"Document upload","#Birth Date":"* Date of Birth","#1 more steps":"1 more step","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted.","#Thank you for your submission":"Thank you!","#Required documents uploaded":"Documents upload","#Enter your City":"City is required","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Enter your State":"State is required","#Enter a valid phone number":"Phone number can only contain numbers","#Enter your Address":"Address is required","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Enter your Country":"Country is required","#Enter the name of supplier":"* Name of the supplier","#Enter a supplier name":"Name of supplier is required","#Enter a purchase date":"Purchase date is required","#Templates":"Documents Templates","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#File size exceeds the limit (5 MB).":"File size exceeds the limit (5 MB for pdf, doc, xls and ppt - 25MB for images)","#Zip Code":"* Zip Code","#Date of Incident":"* Date of Incident","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Enter your Phone Code":"Country Phone Code is required","#Enter your Phone Number":"Phone Number is required","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The Legal Terms and Disclaimers page contains the fraud warnings provided by each state that requires one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information.","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter a valid Date of Incident":"Date of Incident is required","#Enter your Last Name":"Last Name is required","#Enter your First Name":"First Name is required","#Enter your Zip Code":"Zip Code is required","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#Enter a valid Phone Number":"Phone number can only contain digits (no dash, space or point)","#Enter your Date of Birth":"Date of Birth is required","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter the Date of the Incident":"Date of the Incident is required","#Choose yout status":"Select your status","#Owner":"Owner / Property Manager","#Renter":"Guest","#Country of Incident":"* Country of Incident","#Enter the Description of Incident":"Description of Incident is required","#Enter the Country of Incident":"Country of Incident is required","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Claim Selection":"Coverage Selection","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#saved":"draft","#Phones":"* Phone number","#Addresses":"* Address","#Occured At":"* Date of Incident","#Detail":"* Incident Description","#Please check your SPAM folder or <a ljsid-2=\"\">click here to send a new email</a>":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, open the menu and click on Login. If needed, <a ljsid-2=\"\">click here to send a new email</a>","#Show more...":"Show all available coverage...","#Invalid email or password.":"This password doesn't match our record for this email address. Please verify and try again,","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#Invalid file format":"Invalid file format. Supported formats are: .pdf, .doc(x), .ppt(x), .xls(x), .tif, .tiff, .jpg, .jpeg, .gif, .bmp, .png","#currency":"* Currency","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Allowed files: (25MB max), .pdf, .doc, .ppt, .xls (5MB max)":"Supported files: images (25MB max), .pdf, .doc, .ppt, .xls (5MB max)","#Manage your GDPR rights":"Data Privacy","#Select an eligibility type":"Select Policy number or Reservation number","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Trip Delay","#Luggage Delay - Itemized List":"Baggage Delay","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again.","#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found":"<var policynumber=\"\"></var>: Policy number not recognized. Please verify your policy number and try again."},"version":4608},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":4608},{"_id":"outdated","outdated":{"#[<var policynumber=\"\"></var>_TIPSICE] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSHATRAVEL] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSVTG] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSFLIGHTHUB] The policy was not found":1,"#Trip Interruption - List of items":1,"#[<var policynumber=\"\"></var>_TIPSJUSTFLY] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSDAN] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSBOOKING] The policy was not found":1,"#Enter a valid date":1,"#Ruanda":1,"#[<var policynumber=\"\"></var>_TIPSGENERICRETAIL] The policy was not found":1,"#[<var policynumber=\"\"></var>_TIPSEXPEDIA] The policy was not found":1,"#A check has been sent to your address. You should receive it within a maximum of 5 business days":1,"#You can claim expenses incurred due to the loss/damage/theft of luggage or personal effects":1,"#Allowed files: (25MB max), .pdf, .doc, .ppt, .xls (5MB max)":1,"#Enter a valid phone number":1,"#Repair estimates for damaged items":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Hong Kong (+852)":1,"#Bahamas (+1242)":1,"#Barbados (+1246)":1,"#Guatemala (+502)":1,"#El Salvador (+503)":1,"#Costa Rica (+506)":1,"#Indonesia (+62)":1,"#Venezuela (+58)":1,"#Argentina (+54)":1,"#Documentation from the carrier regarding the date, reason for, and length of the delay":1,"#Proof of payment and receipts or invoices for additional transportation expenses":1,"#Mobile":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Ghana (+233)":1,"#Somalia (+252)":1,"#Georgia (+995)":1,"#Gambia (+220)":1,"#Uruguay (+598)":1,"#Malta (+356)":1,"#Namibia (+264)":1,"#India (+91)":1,"#Nauru (+674)":1,"#Vietnam (+84)":1,"#Tuvalu (+688)":1,"#Guinea (+224)":1,"#Yemen (+967)":1,"#Andorra (+376)":1,"#Angola (+244)":1,"#Chile (+56)":1,"#Colombia (+57)":1,"#Ecuador (+593)":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#Traveler":1,"#Myanmar (+95)":1,"#Send":1,"#Republic of the Congo (+242)":1,"#Swaziland (+268)":1,"#Saudi Arabia (+966)":1,"#Solomon Islands (+677)":1,"#Azerbaijan (+994)":1,"#Romania (+40)":1,"#Ireland (+353)":1,"#Iraq (+964)":1,"#Ethiopia (+251)":1,"#Sweden (+46)":1,"#Antigua and Barbuda (+1268)":1,"#Belarus (+375)":1,"#Pitcairn Islands (+64)":1,"#Tunisia (+216)":1,"#Cape Verde (+238)":1,"#Bahrain (+973)":1,"#Reset":1},"version":4608}]