[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":false,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Policy Number: ","candidate":"#Policy Number: ","variables":[""],"regex":"^#Policy Number: (.+?)$"},{"phrase":"#Policy n. ","candidate":"#Policy n. ","variables":[""],"regex":"^#Policy n\\. (.+?)$"},{"phrase":"#Policy: ","candidate":"#Policy: ","variables":[""],"regex":"^#Policy: ([a-zA-Z0-9 ]+)$"},{"phrase":"#Claim: ","candidate":"#Claim: ","variables":[""],"regex":"^#Claim: (.+?)$"},{"phrase":"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.","candidate":"#Thank you for signing up. A confirmation email has been sent to ","variables":[""],"regex":"^#Thank you for signing up\\. A confirmation email has been sent to (.+?), please click on the activation link to confirm your account and log in to the portal\\.$"},{"phrase":"#Policy Number : ","candidate":"#Policy Number : ","variables":[""],"regex":"^#Policy Number : (.+?)$"},{"phrase":"#send a new email in ","candidate":"#send a new email in ","variables":[""],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or send a new email in ","candidate":"#Check your spam folder or ","variables":[""],"regex":"^#Check your spam folder or send a new email in (.+?)$"},{"phrase":"#Describe the content of the file ","candidate":"#Describe the content of the file ","variables":[""],"regex":"^#Describe the content of the file (.+?)$"},{"phrase":"#Created at: ","candidate":"#Created at: ","variables":[""],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: ","candidate":"#Submitted at: ","variables":[""],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[_TIPSEXPEDIA] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSEXPEDIA\\] The policy was not found$"},{"phrase":"#[_TIPSGENERICRETAIL] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSGENERICRETAIL\\] The policy was not found$"},{"phrase":"#[_TIPSBOOKING] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSBOOKING\\] The policy was not found$"},{"phrase":"#[_TIPSJUSTFLY] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSJUSTFLY\\] The policy was not found$"},{"phrase":"#[_TIPSDAN] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSDAN\\] The policy was not found$"},{"phrase":"#[_TIPSFLIGHTHUB] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSFLIGHTHUB\\] The policy was not found$"},{"phrase":"#[_TIPSHATRAVEL] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSHATRAVEL\\] The policy was not found$"},{"phrase":"#[_TIPSVTG] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSVTG\\] The policy was not found$"},{"phrase":"#[_TIPSICE] The policy was not found","candidate":"#[","variables":[""],"regex":"^#\\[(.+?)_TIPSICE\\] The policy was not found$"},{"phrase":"#To continue, complete this verification step. 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Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Thank you for your submission":"Claim submitted!","#Detail":"* Incident Description","#Phone number":"Phone Number","#Contact Number":"* Phone Number","#Occured At":"* Date of Incident","#Phone":"* Phone Number","#Birth Date":"* Date of Birth","#Claim Selection - eClaims":"Coverage Selection - Generali Global Assistance Digital Claims Platform","#Amount (in numbers)":"* Amount claimed","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Additional Address":"Address Line 2","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel on the scheduled trip?","#Enter the Date of the Incident":"Date of the Incident is required","#Enter your Date of Birth":"Date of Birth is required","#Purchase or repair date":"* Purchase or repair date","#Click here to open a live chat session":"If you need assistance, visit the FAQ or click on the Chatbot icon.","#add another bill":"add expense","#Choose claim reason":"Select the reason for your claim","#Expense description":"* Expense description","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Enter the name of supplier":"* Name of the supplier","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Enter expense description":"Expense description is required","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Enter your Country":"Country is required","#Sporting Equipment Loss":"Sporting Equipment Loss/Damage/Theft","#Enter your Address":"Address is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Enter your Phone Code":"Country Phone Code is required","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Continue without a Code":"Continue without a Policy number","#Enter your Phone Number":"Phone Number is required","#Enter your City":"City is required","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Trip interruption":"Trip Interruption","#Who was affected by the trip interruption?":"Who was interrupted on the trip?","#Trip cancellation":"Trip Cancellation","#Insert your Policy number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#currency":"* Currency","#saved":"draft","#Show more...":"Show all available coverage...","#Enter the Description of Incident":"Description of Incident is required","#Edit personnel data":"Edit information","#Documents upload":"Document upload","#Enter your State":"State is required","#Templates":"Documents Templates","#Claim Selection":"Coverage Selection","#Enter a valid Date of Incident":"Date of Incident is required","#Trip delay":"Travel Delay","#Enter a purchase date":"Purchase date is required","#Select an eligibility type":"Select Policy number or Reservation number","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Medical expenses":"Medical and Dental","#Enter the mobile phone number you would like to associate with your account":"Enter the mobile phone number you would like to associate with your account, along with the country code (1 for a US phone number).","#Enter your Zip Code":"Zip Code is required","#Luggage delay":"Baggage Delay","#Manage your GDPR rights":"Data Privacy","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Enter a supplier name":"Name of supplier is required","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter the Country of Incident":"Country of Incident is required","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#General consent: I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice.":"I acknowledge I have read and I accept the Privacy Notice, Legal Terms and Disclaimers. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our Privacy Notice.","#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":"You can claim for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason","#Created at: ":"Created on: ","#Please be aware that you request may take longer for the necessary manual verifications.":"Please note that your claim may take longer to be processed as we will need to verify your policy information upon receipt.","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip.","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim, check your claim status, and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#Submit documents":"Save and continue","#EAGlobalDPO@europ-assistance.com":"Via email: EAGlobalDPO@europ-assistance.com","#Submitted at: ":"Submitted on: ","#Registration successful":"Check your inbox!","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via SMS to confirm your phone number.":"Providing a mobile phone number is required to strengthen your account security. After entering your phone number, we will send you a code via text message to confirm your phone number.","#Your claim has been submitted successfully.":"Your claim has been successfully submitted. You will soon receive an email with your claim number.","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#to be submitted":"ready to submit","#Information on my coverages and policy":"Information on my coverages and plan","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our Privacy Notice.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our Privacy Notice.","#How to file a claim":"How to start a claim","#Please check your SPAM folder or wait":"Double-check your email address and look in your spam folder. If the address is incorrect, click on \"Back\" and enter the correct email. If needed, wait","#seconds to send a new email.":"seconds to request a new email.","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#I'd like to create an Europ Assistance account.":"I want to create a Digital claims portal account","#I have an Europ Assistance account":"I have a Digital claims portal account","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#travelers[0].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information for faster claim processing","#Invalid login or password":"This password doesn't match our record for this email address. Please verify and try again,","#Renter":"Guest","#Owner":"Owner / Property Manager","#Recommended Healthcare Providers":"Recommended International Healthcare Providers","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Travel Delay","#Item description":"* Item description","#Luggage Delay - Itemized List":"Baggage Delay","#Or Sign up if you have not yet created an Europ Assistance account":"Or Sign up if you have not yet created a Digital claims portal account","#Explore the recommended healthcare":"Find a provider close to you","#Here you can find help and medical assistance whenever you need when you are travelling.":"Find help and medical assistance whenever you need when you are travelling.","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#Please call us":"Incorrect path","#Your policy number was not recognized, please make sure you are using the correct policy number and try again.":"To review your claim, go back to VRBO Reservation Manager and open the Damage protection section of the reservation. Click on report damage and follow the link.","#[_TIPSEXPEDIA] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Trip Interruption - Itemized List":"Trip Interruption","#[_TIPSGENERICRETAIL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Enter a valid date":"Please enter a valid date. Make sure the date and year entered are correct.","#renter":"Guest","#Explore our network of verified quality Hospitals & Clinics.":"Explore our network of verified Hospitals & Clinics.","#Supplier name":"* Name of supplier","#Date of original purchase":"* Date of original purchase","#Expense type":"* Expense type","#Original purchase price":"* Original purchase price","#[_TIPSBOOKING] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#owner":"Owner / Property Manager","#Owner First Name":"First Name","#Owner Last Name":"Last Name","#Owner Email":"Email address","#Owner Phone":"Phone Number","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The Local Drug Equivalents search tool (the “Tool”) and its hosting website (the “Website”) are for general informational purposes only and are not a substitute for professional consultation, diagnosis, or treatment. Always seek guidance from a licensed healthcare provider regarding any health concerns or medications. Never delay or disregard medical advice based on information from the Tool or the Website. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use.","#To get in touch with our local Medical Assistance Platform and open a new Assistance Case, please contact us on the number at the back of your card or at the number shown below":"Need to talk to a doctor? Click below to start a call to our Telemedicine platform.","#Call us at +18663777112":"Call us at +1 (866) 377-7112","#Enter your Birth date":"Date of Birth is required","#Too many attempts. Please retry again after 15 minutes.":"Please retry after 30 seconds.","#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":"A claim can only be submitted for an active policy. Please try again and make sure you have typed your policy number correctly or use a different policy number.","#[_TIPSJUSTFLY] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#The Policy is Cancelled/Expired":"The Policy is Cancelled","#Property Management Company":"* Property Management Company Name","#[_TIPSDAN] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Amount must be a valid number":"Amount claimed is required","#[_TIPSFLIGHTHUB] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSHATRAVEL] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#[_TIPSVTG] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Enter expense type":"Expense type is required","#[_TIPSICE] The policy was not found":": Policy number not recognized. Please verify your policy number and try again.","#Enter your Property Management Company":"Property Management Company Name is required","#travelers[1].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2","#A claim under this coverage has already been submitted. A claims team member is available to help you. Please call us at your earliest convenience.":"A claim under this coverage has already been started or submitted. Please resume your draft claim or add new documents to your submitted claim to amend it.","#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":"A verification code was sent to via text message. Please enter it below.","#travelers[2].addresses[0].extendedStreetAddress cannot be null":"Please enter Address 2"},"version":5802},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":5802},{"_id":"outdated","outdated":{"#travelers[2].addresses[0].extendedStreetAddress cannot be null":1,"#To continue, complete this verification step. We've sent a verification code to via SMS. Please enter it below.":1,"#A claim under this coverage has already been submitted. A claims team member is available to help you. Please call us at your earliest convenience.":1,"#travelers[1].addresses[0].extendedStreetAddress cannot be null":1,"#Bienvenido":1,"#Enter your Property Management Company":1,"#[_TIPSICE] The policy was not found":1,"#[_TIPSVTG] The policy was not found":1,"#[_TIPSHATRAVEL] The policy was not found":1,"#[_TIPSFLIGHTHUB] The policy was not found":1,"#[_TIPSDAN] The policy was not found":1,"#Identity document number":1,"#Property Management Company":1,"#[_TIPSJUSTFLY] The policy was not found":1,"#Enter your Birth date":1,"#Owner Phone":1,"#Owner Email":1,"#Owner Last Name":1,"#Owner First Name":1,"#owner":1,"#[_TIPSBOOKING] The policy was not found":1,"#Enter a valid date":1,"#[_TIPSGENERICRETAIL] The policy was not found":1,"#[_TIPSEXPEDIA] The policy was not found":1,"#For emergency assistance 24h a day during your trip only, you may contact:":1,"#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":1,"#Travel end date":1,"#Travel start date":1,"#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":1,"#How to file a claim":1,"#Information on my coverages and policy":1,"#EAGlobalDPO@europ-assistance.com":1,"#Force Majeure":1,"#We shall not be liable to you for any breach of these conditions of use or any failure to provide, or any delay in providing, our services through our site that results from any event or circumstance beyond our reasonable control. This includes without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, fire, explosion, accident, insurrection and war.":1,"#Disclaimer":1,"#The insurance and / or assistance are underwritten by Europ Assistance S.A. (trading as Europ Assistance S.A. Irish Branch), 4th floor, 4-8 Eden Quay, Dublin 1, D01 N5W8, Ireland.":1,"#Insurance coverages are subject to underwriting, and may not be available in all countries and jurisdictions. Please refer to the actual policy for scope and limitations of coverage.":1,"#Unless otherwise expressly set forth herein, Europ Assistance makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.Except as specifically set forth on this website, the information contained on this website is not an offer to sell or a solicitation to buy any insurance product or other product or service.":1,"#You acknowledge that any software which may be available or provided to you on this website may contain technology that is subject to strict controls pursuant to export control laws and regulations of the United Kingdom, the United States of America and other countries and jurisdictions. You hereby agree that you will not transfer or export such software in violation of such applicable export laws and regulations. Europ Assistance does not authorize the downloading or exportation of any software or technical data from this website to any jurisdiction prohibited by such export controls laws and regulations.":1,"#Jurisdiction":1,"#Trademarks and copyrights":1,"#We take care to ensure that the information contained in this website is accurate and up-to-date. However, Europ Assistance makes no representations or warranties about the accuracy, completeness, reliability or suitability for any purpose of the information and related graphics published in this site, which may contain technical inaccuracies and typographical errors.":1,"#Limitation of liability":1,"#No insurance product or other product or service is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction.":1,"#Any unprotected e-mail communication over the Internet is subject to possible interception or loss, and is also subject to possible alteration. Europ Assistance is not responsible for and will not be liable to you or any one else for any damages resulting from interception, loss or alteration in connection with an e-mail sent by you to Europ Assistance or an e-mail sent by Europ Assistance to you.":1,"#If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or conditions shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Europ Assistance's liability for death or personal injury resulting from Europ Assistance's negligence.":1,"#We are not providing any legal, accounting or other professional advice or opinion on specific facts or matters. Also, neither Europ Assistance nor any of our directors, employees or agents will be liable for damages arising out of or in connection with the use of this site or the information in it.":1,"#We can give no warranty that this site and its content are free from viruses or anything else that has contaminating or destructive properties.":1,"#Some products and services may not be available in all jurisdictions.":1,"#Europ Assistance makes no warranties or representations as to the accuracy of the content of this website. To the fullest extent permissible under applicable law, neither Europ Assistance nor any party involved in creating, producing or delivering the website shall be liable to you in negligence or contract for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if Europ Assistance or a Europ Assistance authorized representative has been advised of the possibility of such damages. To the fullest extent permissible under applicable law, Europ Assistance's total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing this website. To the fullest extent permissible under applicable law, Europ Assistance also assumes no responsibility, and shall not be liable, for any damages to, or viruses that may infect your computer equipment or other property as a result of your access to, use of or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.":1,"#This website is owned and operated by Europ Assistance SA Irish Branch. Except as otherwise expressly permitted by Europ Assistance SA Irish Branch, no materials from this website or any website owned, operated, licensed or controlled by Europ Assistance may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost or use the content of this website for public or commercial purposes, including the text, images, audio and video without Europ Assistance's prior written permission. Europ Assistance neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties not owned by or affiliated with Europ Assistance.":1,"#Restrictions on use of materials":1,"#Insurance coverages":1,"#Conditions of use":1,"#We reserve the right, at any time and without notice, to revise the contents of this site including these conditions of use. Any changes to these conditions will be posted on this site and by continuing to use this site following any such change, you will signify that you agree to be bound by the revised conditions.":1,"#If you are in any doubt as to the validity of information made available within these pages, or if you wish to rely on this information, then it may be in your best interest to seek verification by contacting us.":1,"#Residency Requirement":1,"#If they are, by asking for a quote, you confirm that you and any additional insured on the policy are residents of an authorized country and that you will immediately notify us if you or your additional insured stop being a permanent resident of that country.":1,"#Software licenses":1,"#The products and services described in this site may be subject to residence requirements. Please check the relevant terms and conditions.":1,"#Certain links, including hypertext links, in this site will lead you to web sites or pages that are not under the control of Europ Assistance.":1,"#Ownership of information":1,"#Links are provided for convenience and inclusion of any link does not imply endorsements in any way of the site to which it links. Europ Assistance accepts no responsibility for information contained in any of the sites which can be accessed by hypertext link from these pages or for these sites not being available at all times.":1,"#By using this website, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website. These terms and conditions may be revised at any time by updating this posting. When you visit this site again, the conditions of use may have changed and you will be bound by the revised conditions of use.":1,"#Internet e-mail":1,"#Any information, other than personal data or information, you transmit to Europ Assistance via this website, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of Europ Assistance. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. Europ Assistance is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Europ Assistance via this website or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.":1,"#Other links in this site will lead you to web sites or pages that are under the control of Europ Assistance group companies around the world. You should be aware that these web sites are maintained and operated locally and the contents and use of such web sites may be governed by the laws and regulation of countries other than the Republic of Ireland and by our regional group companies' conditions of use and/or privacy policy. If you wish to know more about the conditions of use or privacy policies of these web sites please contact the relevant group company.":1,"#Links to other sites":1,"#Policy underwriters":1,"#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":1,"#section. Please note that you may not include a claim for the cost of your insurance plan.":1,"#If you need to cancel your reservation, you may be charged a cancellation fee by JustFly in addition to any penalties imposed by the airline. In that circumstance, the JustFly cancellation fee is not covered under your plan.":1,"#You may claim any amount within the limits defined by your Description of Coverage/Policy. For detailed information, please refer to your Description of Coverage/Policy, within the":1,"#In the event you have to change or modify your flights, there may be change fees imposed by both JustFly and the airline. You may be reimbursed for both those fees If you are making the change to your reservation for a covered reason.":1,"#Download your Description of Coverage/Policy and other documents":1,"#You can claim if your rental car is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail":1,"#Passport":1,"#Identity document":1,"#Describe the content of the file ":1,"#Identity card":1,"#We use Zelle (zellepay.com) to transfer funds electronically. It’s easy to sign up, and electronic payments mean you don’t have to wait for a check to arrive in the mail, and there’s no worrying about checks being lost or stolen in the mail. You still have the option to receive a paper check if you prefer.":1,"#It is possible that the coverage or reason is not included in your plan. Please refer to your plan documents or contact:":1,"#Foreseeable simply means reasonably known beforehand. Once it is reasonable that people would know about an event, it becomes foreseeable. For example, if employees of the airline you are flying announce that they are going on strike, the event becomes foreseeable once they make the announcement.":1,"#Bahamas (+1242)":1,"#Tanzania (+255)":1,"#Is there a limit in time to file a claim?":1,"#Puerto Rico (+1939)":1,"#Guatemala (+502)":1,"#Nicaragua (+505)":1,"#Macedonia (+389)":1,"#El Salvador (+503)":1,"#Costa Rica (+506)":1,"#You can find your coverage details in your policy's Description of Coverage/Policy, within the Download your Description of Coverage/Policy and other documents section.":1,"#Indonesia (+62)":1,"#Venezuela (+58)":1,"#Argentina (+54)":1,"#You should start a claim within 90 days following the loss.":1,"#Disposition of claim with homeowner’s/renter's insurance":1,"#You can review your interactions with us in the timeline within the Track your claim status section.":1,"#Telephone 866-922-0278 (US) 202-974-6480 (Collect Worldwide)":1,"#You can check the status of your claim within the Track your claim status section. Generally claim processing will be completed within a few weeks.":1,"#How can I check the status of my claim? How long will it take to finalize my claim?":1,"#Learn more":1,"#Check your spam folder or send a new email in ":1,"#Tonga (+676)":1,"#Vanuatu (+678)":1,"#Ghana (+233)":1,"#Guyana (+592)":1,"#Zambia (+260)":1,"#Georgia (+995)":1,"#Israel (+972)":1,"#Estonia (+372)":1,"#Tokelau (+690)":1,"#Uruguay (+598)":1,"#India (+91)":1,"#Austria (+43)":1,"#For questions regarding your claim and/or policy only, you may contact:":1,"#You are eligible for a refund of your plan cost if you cancel your plan within your free look period and have not filed a claim or departed on your trip.":1,"#Albania (+355)":1,"#Yemen (+967)":1,"#Armenia (+374)":1,"#Angola (+244)":1,"#Chad (+235)":1,"#You should first contact your trip provider / airline to determine if any portion of your trip will be refunded. If any portion is not refunded, then we will require proof of this as well as proof of cancellation, for your claim. There may be other required documentation in the event you file a claim; the eClaims portal will specify the documents required for each type of claim.":1,"#Cuba (+53)":1,"#Bolivia (+591)":1,"#Enter your phone number":1,"#Affidavit of no insurance (if applicable)":1,"#By what means do you reimburse a payable claim?":1,"#My trip provider / airline cancelled my trip. What should I do?":1,"#I have questions regarding my claim and/or policy. Who should I contact?":1,"#send a new email in ":1,"#I cannot find the coverage or reason applicable to my claim. What should I do?":1,"#You can easily file a claim within the File a new claim section. All the steps will be clearly explained.":1,"#Yes, you can report multiple incidents within the same claim.":1,"#P.O. Box 939057":1,"#Thank you for signing up. A confirmation email has been sent to , please click on the activation link to confirm your account and log in to the portal.":1,"#Mail":1,"#Telephone":1,"#Reimbursement takes 30 days on average, if your claim is determined to be payable. Some claims can take longer due to insufficient information or documentation.":1,"#What are the steps to file a claim? What do I need to do?":1,"#I cannot provide one of the required documents for my claim. What should I do?":1,"#General website questions":1,"#Claim status tracking":1,"#Birth date":1,"#April":1,"#First name":1,"#Last name":1,"#Status:":1},"version":5802}]