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También puede comunicarse conmigo directamente al número que figura a continuación.":1,"#Gracias por plantear sus inquietudes. Valoramos la oportunidad de conocer más y agradeceríamos poder hablar con usted directamente.":1,"#Jul 5, 2025":1,"#From All time data, there have been 2 cases reported, both marked as high priority and assigned to Edna Garzon. The cases originated in Colombia, with concerns related to wellness, personal matters, and workplace, as well as other unspecified issues. Both cases were submitted anonymously, with reasons including fear of retaliation and uncertainty about where else to share. No resolutions have been recorded yet.":1,"#Between all time until the first week of July 2025, case volume is steady at 1 case per week with no significant spikes or drops.":1,"#Between all time until the first and second weeks of July 2025, case volume is steady with 1 case each week and no unusual spikes or drops.":1,"#Between all time until the second week of July 2025, case volume is steady with 1 case reported each week for the past 2 weeks.":1,"#From All time data, there has been 1 case reported, categorized under \"Wellness, Personal Matters, and Workplace\" and \"Other (please describe below),\" with the location specified as Colombia. The case was marked as high priority, assigned to Edna Garzon, and the reporter indicated concerns about retaliation and a desire to remain anonymous. There are no resolution outcomes recorded for this period.":1,"#Week of Jun 30, 2025":1,"#Between all time until the first week of July 2025, there was only 1 case reported, indicating minimal case activity during this period.":1,"#30 Jun":1,"#Between all time until the first week of July 2025, case volume shows a 100% decrease week-over-week from 1 case in the last week of June 2025 to 0 cases in the first week of July 2025.":1,"#From all time data, there has been 1 case reported, assigned to Edna Garzon, marked as high priority, with the reasons \"I didn't know where else to share\" and \"I want to remain anonymous.\" There is not sufficient data in other categories to provide further insights.":1,"#From All time data, there have been 2 cases reported, both assigned to Edna Garzon and marked as high priority. The cases originated in Colombia, with concerns related to wellness, personal matters, and workplace, as well as other unspecified issues. Both cases were submitted anonymously, with reasons including fear of retaliation and uncertainty about where to share concerns. No resolutions have been recorded yet.":1,"#Between all time until the first week of July 2025, case volume is steady at 1 case per week with no significant changes observed.":1,"#Total Cases: 2":1,"#Date Started: <span ljsid-1=\"\">July 3rd, 2025</span>":1,"#Investigator:<span ljsid-2=\"\">Edna Garzon</span>":1,"#De forma confidencial.":1,"#Sucedio en la oficina":1,"#Reportar un incidente con mi Jefe":1,"#On July 3, 2025, an anonymous full-time employee in Colombia reported an incident that occurred in the office, expressing concerns about wellness, personal matters, and the workplace, and requested the matter be addressed confidentially due to fear of retaliation. The individual chose to remain anonymous and specified that a company leader should be blocked from the report.":1,"#RBP6wMWbz9":1,"#Morning":1,"#Test Philippines":1,"#<b ljsid-0=\"\">Reporter</b> Blocked <b ljsid-3=\"\"><var name=\"\"></var></b>":1,"#Provide information about available counseling services, employee assistance programs, or external support organizations specializing in sexual harassment cases.":1,"#Offer access to counseling and support resources for the reporter":1,"#Send a general reminder to all staff about the company’s stance on harassment, available reporting channels, and the importance of respectful workplace behavior, without referencing the specific case.":1,"#An employee in the technical services department in the Philippines reported experiencing sexual assault and unwanted sexual advances from a coworker during a work-related activity outside the office last month. The individual wishes to remain anonymous and prefers to communicate via email.":1,"#Remind all employees of the company’s anti-harassment policies and reporting channels":1,"#Ensure all communications, findings, and actions related to the case are thoroughly documented and securely stored in compliance with data privacy laws.":1,"#Document all actions taken and maintain secure records of the case":1,"#R5DcGbAD89":1,"#/dashboard/cases/RBP6wMWbz9/investigation/investigator":1,"#You have succesfully reset your password.":1,"#Password reset successful":1,"#Reset Password - AllVoices":1,"#Reset your<br ljsid-1=\"\">account password":1,"#Animal attack":1,"#Sexual assault or threat of sexual assault, including rape, attempted rape, physical display, unwanted verbal or physical sexual contact":1,"#Threat of physical force or threat of the use of a weapon or object":1,"#Attack with a weapon or object (firearm, knife, or other)":1,"#Physical attack without a weapon (ie: biting, choking, grabbing, kicking, punching, spitting)":1,"#Phillipines":1,"#Solutions Delivery":1,"#Global Corporate Services":1,"#Reporting an Emergency":1,"#Workplace Accommodation":1,"#Enter email*":1,"#Verification method*":1,"#Your number is encrypted, so AllVoices and Red Clay Consulting will NEVER see your number. <a href=\"https://www.allvoices.co/resource-center-documentation/how-allvoices-is-truly-anonymous\" target=\"_blank\">Click here</a> to learn more about how we keep your identity anonymous. Don't have a mobile phone? Use your (personal email)[personalEmailLink] instead.*":1,"#Your email address is encrypted, and AllVoices and Red Clay Consulting will never see your email.*":1,"#Email address*":1,"#Last name*":1,"#First name*":1,"#Would you like to share your identity or remain anonymous?*":1,"#If a company leader is involved in the issue, enter their email address here to automatically block them from the report (Optional)*":1,"#How would you like to see this addressed?*":1,"#What is your reason for using AllVoices?*":1,"#Mga FAQ":1,"#option Select the type of feedback selected, 10 of 15. 15 results available. Use Up and Down to choose options, press Enter to select the currently focused option, press Escape to exit the menu, press Tab to select the option and exit the menu.":1,"#Professional Development and Growth":1,"#Culture and Engagement Feedback":1,"#Enabled":1,"#Add Values":1,"#Create New":1,"#No actions configured for this tab yet.":1,"#All General Questions":1,"#Ethics and Code of Conduct":1,"#Report a concern":1,"#Steps to Send a Mass Email":1,"#The Engage feature is only accessible to <strong ljsid-1=\"\">Owners and Primary admins</strong>.":1,"#Confirm that you have an active HRIS integration (HTTPS, SFTP, API, or manual CSV upload) into the AllVoices platform.":1,"#If you're looking to send out a mass email to your employees using the AllVoices platform, you can utilize the Engage feature. This feature allows you to proactively request feedback from your employees through your company’s custom AllVoices URL. Here’s how you can do it:":1,"#Sending a Mass Email Using AllVoices":1,"#Admin-Created Case Messaging: Message Involved Parties From a Case Input By an Admin":1,"#AllVoices Rollout Guide":1,"#Send out mass email":1,"#There is no tracking on this email to preserve the reporter’s anonymity.":1,"#AllVoices is an Employee Feedback Management Platform (EFMP) designed to facilitate secure and anonymous communication between employees and company leadership. It allows employees to submit feedback, inquiries, and reports on workplace issues such as harassment, bias, or cultural concerns.":1,"#Access the <strong ljsid-1=\"\">“Send History”</strong> log to view all previous sends.":1,"#View Send History:":1,"#Employees will receive an email with your unique message. They can click on <strong ljsid-1=\"\">“Share feedback”</strong> to be directed to your company’s unique AllVoices URL to submit feedback.":1,"#Employee Interaction:":1,"#You will see a confirmation message once the email is successfully sent.":1,"#A warning will appear, showing how many active employees will receive the message. Press <strong ljsid-1=\"\">‘Yes’</strong> to proceed.":1,"#Once your email is ready, press <strong ljsid-1=\"\">“Send”</strong>.":1,"#Send the Email:":1,"#The column labeled “Email” in your file sync will determine which emails are used.":1,"#The list will include all active users in your HRIS sync but will not include individuals added manually in AllVoices.":1,"#Introduction to AllVoices":1,"#Your most recent HRIS sync will be used to create the email list.":1,"#Create the Email List:":1,"#The “<strong ljsid-1=\"\">Share Feedback” button</strong> is <strong ljsid-3=\"\">not editable</strong> as it links to your custom AllVoices URL.":1,"#The email <strong ljsid-1=\"\">subject line</strong> and <strong ljsid-3=\"\">text body</strong> are <strong ljsid-5=\"\">completely editable</strong>.":1,"#Draft an email to your employees. You can either create your own message or use a pre-populated template.":1,"#Click on the <strong ljsid-1=\"\">Megaphone</strong> icon.":1,"#Draft Your Email:":1,"#Access the Engage Feature:":1,"#Steps to Send an Email":1,"#The Engage feature is accessible only to <strong ljsid-1=\"\">Owners and Primary admins</strong>.":1,"#Overview of the AllVoices System":1,"#Have an active HRIS integration (HTTPS, SFTP, API, or manual CSV upload) into the AllVoices platform.":1,"#Ensure you have a custom AllVoices URL.":1,"#If you're looking to send an email to your employees with your company's AllVoices URL, you can use the Engage feature. This feature allows you to proactively request feedback from your employees. Here's how you can do it:":1,"#How to Send an Email with the Company Link Using AllVoices":1,"#How to send an email the company link":1,"#When your company responds, you’ll receive a text message with a link and a code to access the secure messaging portal. Here, you can read your company’s response and reply, all while remaining anonymous.":1,"#Encrypted Messaging":1,"#Case Manager: Collection of Case Manager Related Guides for Success":1,"#The final step is to enter your mobile phone number. Your number is encrypted, ensuring your company cannot see it.":1,"#Enter Your Phone Number":1,"#You have the option to de-anonymize your feedback if you wish. If not, your anonymity is assured.":1,"#[Optional] De-Anonymize Feedback":1,"#Indicate your reason for using AllVoices and how you’d like to see the issue resolved.":1,"#Select Reason & Resolution":1,"#Depending on the feedback type, you may be asked for more details about the issue.":1,"#Provide Additional Information":1,"#Select the type of feedback you want to give, identify your relationship to the company, and enter your message.":1,"#Choose Feedback Type":1,"#Smart and Efficient Case Form Automation with Vera ⚙️":1,"#Access your company’s URL on your computer or mobile phone, and click the blue button to create your report. You can also report via the AllVoices app for Slack. <a ljsid-1=\"\">Learn more here</a>.":1,"#Navigate to Your Company's URL":1,"#If your company is not signed up with AllVoices, you’ll need to provide a valid email address for a company leader (e.g., Head of HR, General Counsel). Once validated, AllVoices will reach out to share your encrypted and anonymous report.":1,"#Provide Company Leader's Email (if necessary)":1,"#You will be prompted with a series of questions regarding the issue you wish to report.":1,"#Answer Questions About the Issue":1,"#Alternatively, if your company is already using AllVoices, use your company’s specific AllVoices link.":1,"#Go to <a ljsid-1=\"\">www.allvoices.co</a> and click the <code ljsid-3=\"\"></code> button.":1,"#Visit the AllVoices Website":1,"#Steps to Submit a Report":1,"#Overview of the system":1,"#If you're an employee looking to report an issue using the AllVoices platform, here's a step-by-step guide to help you through the process. This platform ensures your feedback is heard while maintaining your anonymity if desired.":1,"#How to Report an Issue as an Employee on AllVoices":1,"#How does an employee report an issue?":1,"#<strong ljsid-0=\"\">Guides and Support</strong>: Comprehensive guides are available for various features and functionalities, including case management, Vera's capabilities, and more. Access them <a ljsid-2=\"\">here</a>.":1,"#<strong ljsid-0=\"\">Two-Way Messaging</strong>: Allows anonymous communication between administrators and reporters for detailed discussions and resolutions.":1,"#<strong ljsid-0=\"\">Ease of Use</strong>: Intuitive platform requiring minimal training.":1,"#Unique Aspects":1,"#Could you please provide more details about what you need help with regarding training? Are you looking for guidance on employee training programs, or do you need assistance with using the AllVoices platform? Let me know so I can assist you better!":1,"#<strong ljsid-0=\"\">Risk Mitigation</strong>: Helps prevent reputational damage and financial loss by addressing issues internally before they escalate.":1,"#Value Proposition":1,"#<strong ljsid-0=\"\">Scope</strong>: Tracks serious investigations and captures feedback on culture, management, diversity, equity, and inclusion.":1,"#Tracking Capabilities":1,"#<strong ljsid-0=\"\">Centralized Location</strong>: Stores, tracks, and resolves all reports and feedback.":1,"#<strong ljsid-0=\"\">Security</strong>: Completely secure and encrypted, designed specifically for HR needs.":1,"#Case Management System":1,"#<strong ljsid-0=\"\">User Control</strong>: Can be toggled on/off, allowing users to review and override populated information.":1,"#<strong ljsid-0=\"\">Functionality</strong>: Automatically extracts and fills out necessary fields from the summary or overview section.":1,"#Autofill Feature":1,"#<strong ljsid-0=\"\">Availability</strong>: Only for new employee-submitted cases, appearing about 30 seconds after submission.":1,"#<strong ljsid-0=\"\">Purpose</strong>: Helps admins quickly understand the case before diving into details.":1,"#<strong ljsid-0=\"\">Feature</strong>: Vera synthesizes details of employee-submitted cases and creates a summary at the top of the case overview.":1,"#Vera's Summary":1,"#Vera's Role in Case Management":1,"#Your feedback has been sent to Red Clay. You will receive text notifications with a link to communicate with leadership about the feedback you shared. AllVoices will also follow up with you to see if your feedback has been addressed.":1,"#Your number is encrypted, so AllVoices and Red Clay Consulting will NEVER see your number. <a ljsid-1=\"\">Click here</a> to learn more about how we keep your identity anonymous. Don't have a mobile phone? Use your":1,"#Your email address is encrypted, and AllVoices and Red Clay Consulting will never see your email.":1,"#<strong ljsid-0=\"\">AllVoices Dashboard</strong>: Provides a user-friendly interface to manage employee submissions and gain insights into patterns, trends, and actionable data.":1,"#What type of feedback do you want to give Red Clay?":1,"#Thank you for your attention, and welcome once again!":1,"#<b ljsid-0=\"\">Report Personal Concerns and Emergencies:</b> Report personal concerns, questions, and report an emergency, the service system is your go-to platform for fast assistance.":1,"#<b ljsid-0=\"\">Anonymously Report Unethical Behavior:</b> If you encounter any behavior that conflicts with our values or our culture, you can share your concerns anonymously. All reports are handled confidentially, anonymously, and taken very seriously.":1,"#Welcome to Red Clay AllVoices!":1,"#Directly to Human Resources":1,"#For Admins":1,"#If you have any additional questions or need further assistance, please reach out to your Customer Success Manager or contact <code ljsid-1=\"\"></code>.":1,"#Body: Prior to our AllHands meeting, please submit any questions you may have! These questions will remain anonymous and will be addressed during our meeting or afterwards through AllVoices if it requires additional time or explanation.":1,"#Subject: Submit Your AllHands Questions!":1,"#AllHands Questions Prior":1,"#Body: With the recent changes that have occurred at COMPANY, our priority is listening to and supporting employees during this time. Please take a moment to reflect on EVENT, and provide anonymous feedback to AllVoices using the link below.":1,"#Subject: EVENT Feedback":1,"#Company Event Specific":1,"#Body: Here at COMPANY, we value your feedback and we are always looking to improve. Please take a moment to click the link below and provide how you’re feeling about our company’s outlook overall.":1,"#<strong ljsid-0=\"\">AllVoices Reporting Flow</strong>: Enables secure and anonymous submission of encrypted workplace incident reports.":1,"#Subject: How are you feeling about COMPANY?":1,"#Company Outlook":1,"#Body: Your mental and physical health is important to COMPANY. Please take a moment to click the link below and anonymously provide how you’re feeling and if there’s anything additional we can do to support you.":1,"#Subject: Checking in on you":1,"#Wellness Check-In":1,"#Here are some template ideas you can use to engage your employees:":1,"#Templates for Engagement":1,"#Review Send History":1,"#Employees will receive an email with your unique message and can click on <strong ljsid-1=\"\">“Share feedback”</strong> to be directed to your company’s unique AllVoices URL to submit feedback.":1,"#Employee Interaction":1,"#For Employees":1,"#A warning will appear, indicating how many active employees will receive the message. Press <strong ljsid-1=\"\">‘Yes’</strong> to proceed.":1,"#Send the Email":1,"#Note: The email will NOT include individuals you have added manually in AllVoices.":1,"#The email list will include all active users in your HRIS sync.":1,"#Create the Email List":1,"#Note that the email <strong ljsid-1=\"\">subject line</strong> and <strong ljsid-3=\"\">text body</strong> are <strong ljsid-5=\"\">completely editable</strong>.":1,"#Draft an email to your employees. You can either create your own message or use one of the pre-populated templates provided.":1,"#Draft Your Email":1,"#Look for the <strong ljsid-1=\"\">Megaphone</strong> icon in the top navigation of your AllVoices dashboard. If you don’t see this icon and believe you should have access, please contact <code ljsid-3=\"\"></code>.":1,"#Access the Engage Feature":1,"#nunca tendrá acceso a su número de teléfono móvil.":1,"#You will receive a text notification with a link for communicating with Quest Global leaders.":1,"#Your report will be reviewed, assigned, and investigated.":1,"#Thank you for Speaking Up!":1,"#Your email address is encrypted, and AllVoices and Quest Global will never see your email.":1,"#Your number is encrypted, so AllVoices and Quest Global will NEVER see your number. <a ljsid-1=\"\">Click here</a> to learn more about how we keep your identity anonymous. Don't have a mobile phone? Use your":1,"#Speak Up to share your concerns, report incidents, or let us know about suspected non-compliances to the Quest Global Code of Conduct.":1,"#You’re going to be asked for a mobile phone number. While this enables Quest Global to be able to communicate with you via the anonymous messaging portal, Quest Global will <b ljsid-1=\"\"><u ljsid-1-0=\"\">never have access your mobile phone number.</u></b> Quest Global will not know your identity unless you choose to identify yourself.":1,"#We want to make sure you feel heard. You can use Speak Up to share your concerns, report incidents, or let us know about suspected non-compliances to the Quest Global Code of Conduct.":1,"#Gracias por enviar su inquietud a través de AllVoices. Transmitiremos sus comentarios a nuestros equipos de Operaciones y Personal, pero su gerente y su equipo de juego específico establecen las opciones de trabajo remoto e híbrido. Si necesita ajustar su horario, comuníquese con su gerente directo para ver si hay opciones disponibles.":1,"#Jul 3, 2025":1,"#R5MBKXwSP3":1,"#RxWODa3PXU":1,"#Taladros de impacto dewalt, cierras bandas dewalt, pistola percutoras hilti, taladros con torque hilti, mochilas greenlee.":1,"#Saci, aes, mmr.":1,"#<b ljsid-0=\"\"><var name=\"\"></var></b> marked resolved with resolution <b ljsid-6=\"\">unsubstantiated, no action necessary, training</b>":1,"#Date Finished: <span ljsid-1=\"\">July 2nd, 2025</span>":1,"#month  2025-07":1,"#Organize a refresher campaign for all employees at the Medellin site on the TaskUs Global Code of Conduct, focusing on respectful workplace behavior, anti-harassment, and the importance of constructive feedback. Reinforce expectations for all leaders and staff.":1,"#Conduct a review of current management response protocols for handling reports of harassment and unprofessional conduct. Update procedures to ensure timely, effective, and documented interventions, with clear accountability for follow-up and resolution.":1,"#Reinforce to all agents at the Medellin site the availability of safe, confidential reporting channels for workplace concerns. Communicate the company’s non-retaliation policy and encourage employees to speak up about any future incidents without fear of reprisal.":1,"#Provide training and coaching to OM Nicolas Gutierrez on effective intervention, escalation protocols, and accountability in addressing workplace misconduct. Emphasize the importance of timely and effective resolution of behavioral concerns, as required by the Global Code of Conduct.":1,"#Require Brayan Giraldo to complete targeted training focused on respectful leadership, constructive feedback, and emotional intelligence. This should address the specific deficiencies identified in the investigation, such as dismissive and aggressive responses to team members.":1,"#Initiate formal corrective action against Team Leader Brayan Giraldo for repeated violations of the TaskUs Global Code of Conduct, specifically regarding harassment, aggressive behavior, and failure to respond constructively to feedback. Document the corrective action and communicate clear expectations for immediate behavioral improvement, including a warning that further violations may result in more severe disciplinary measures, up to and including termination.":1,"#/dashboard/cases/RuVQpdvrIc/investigation/report":1,"#Recommend reinforcing training on respectful leadership and feedback handling; consider a policy update specifying clear consequences for repeated violations by leaders.":1,"#Management is responsible for addressing reported issues promptly and effectively.":1,"#The Code mandates a non-retaliatory environment and encourages speaking up about concerns.":1,"#Managers must model ethical conduct and respond constructively to feedback.":1,"#The Global Code of Conduct requires respectful, ethical behavior and prohibits harassment or aggressive conduct.":1,"#Date Started: <span ljsid-1=\"\">July 2nd, 2025</span>":1,"#/dashboard/cases/RuVQpdvrIc/investigation/investigatorPlan":1,"#/dashboard/cases/RuVQpdvrIc/investigation/investigator":1,"#Stay proactive and ensure these tasks are addressed promptly. Keep up the great work!":1,"#A wellness check-in is available for <a ljsid-1=\"\">Case RZG2pj6ZgS</a>. It's been 30 days since the investigation was closed, and a follow-up with involved parties is recommended.":1,"#<strong ljsid-0=\"\">Urgent Alert:</strong> You have been assigned to a new case <a ljsid-2=\"\">R2CIk1sNxA</a>. Immediate action is required as this is a high-priority assignment.":1,"#You've Been Assigned to a Case Case: R2CIk1sNxA":1,"#Monitor the work environment at the Medellin site for ongoing issues":1,"#R2CIk1sNxA":1,"#On June 28, 2025, an employee reported that Brayan Giraldo, a Team Leader at the Eternal Spring site in Medellin, approached them with a false accusation about their work activity, using a non-supportive and hostile attitude that created a detrimental work environment. The employee expressed concern that certain leaders are disregarding the company’s philosophy of support and teamwork, instead imposing authority in a way that undermines free expression and personal development, and requested to remain anonymous.":1,"#Brayan Giraldo, Team Leader (TL) of Eternal spring":1,"#Eternal Spring Site":1,"#This is to file a complaint. On June 28, 2025, the Team Leader (TL) of Eternal Spring, Brayan Giraldo, who is not my direct manager and does not belong to my cluster, approaches me at 9:30 am assuring me that I had been talking for an hour without activating a single (1) job, with an attitude far from helping, which is not possible, since if so I would have an unavailable of one hour (1h) the statement is completely false and has generated a hostile and detrimental work environment for my well-being and performance. As an employee of Task Us, I have greatly admired and have felt identified with the business philosophy of being calibrated in terms of functions, uniformity in activating our work tasks and constant support and training by people in a higher hierarchy. I cite as an example the people from the Philippines who offered their unconditional support and never stopped sharing their knowledge with a remarkable love for their work and earning respect for their learning and training actions and not for threats or hunts without a constructive background for the development of the company: a contrast that unfortunately was not very well learned by some leaders of the site, since leaving aside the business philosophy, they only dedicate themselves to imposing their hierarchy in a transgressive way, as if it were a school, an authoritarian soccer team where the thirst for power makes the professional approach of constant learning and teamwork get completely lost and becomes a generalized hunt, where it violates free expression and personal development, contemplated in the vision of Task Us, since from the beginning we were kindly indicated that it is possible to talk and work at the same time, today certain leaders stop leading and watching over the development of their teams by counting how many minutes a Teammate has been speaking in an illogical, threatening and exaggerated manner. Since I was threatened with not having to be reprimanded at my job for talking to the people around me, which, I repeat, is CONSENTED AND PERMITTED by the company. I am a believer in and support for a good work environment and maintaining good relationships with my colleagues without neglecting my work.":1,"#9:30 a.m., June 28, 2025":1,"#Team Leader (TL)":1,"#Reinforce the importance of constructive feedback, non-retaliation, and maintaining a positive work environment through a targeted communication or training session.":1,"#Remind all leaders at the Medellin site of the company’s Code of Conduct and expectations for respectful leadership":1,"#Evaluate current training programs and consider implementing or enhancing training for leaders, with a focus on emotional intelligence, constructive feedback, and conflict management.":1,"#Assess the need for additional leadership training focused on communication and conflict resolution":1,"#Establish regular check-ins or anonymous surveys to assess workplace culture and ensure that concerns are being addressed proactively.":1},"version":9940}]