[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":2617},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Change":"Change email address","#Phone code":"* Country Phone code","#Country":"* Country","#State":"* State","#Address":"* Address","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Zip code":"* Zip code","#Save":"Submit","#Currency":"* Currency","#Supplier cancellation policies":"Supplier cancellation policy","#Email address":"* Email address","#Last Name":"* Last Name","#First Name":"* First Name","#Birth Date":"* Date of Birth","#Enter a valid amount":"Amount clamed is required","#Drag&Drop files":"Browse or Drag & Drop files","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#What amount do you claim":"What amount are you claiming?","#Contact Number":"* Phone Number (digits only)","#Amount (in numbers)":"*Amount claimed","#Required documents uploaded":"Documents upload","#Choose claim reason":"Select the reason for your claim","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls. (5MB max)","#Zip Code":"* Zip Code","#Purchase or repair date":"* Purchase or repair date","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Date of Incident":"* Date of Incident","#Country of Incident":"* Country of Incident","#Enter expense description":"Expense description is required","#General website questions":"Website question or technical difficulties","#Templates":"Documents templates","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip","#Continue without a Code":"I don't know my policy/reservation number","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Expense description":"* Expense description","#Insert your Policy number to get access to your exclusive insurance services":"If you know your policy number, enter it for faster claim processing.","#Enter the name of supplier":"* Name of the supplier","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#Trip cancellation":"Trip Cancellation","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Enter your Address":"Address is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The Legal Terms and Disclaimers page contains the fraud warnings provided by each state that requires one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information.","#Trip interruption":"Trip Interruption","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Email":"* Email address","#Luggage delay":"Baggage Delay","#Medical expenses":"Medical and Dental","#Occured At":"* Date of incident","#Detail":"* Detail","#Amount":"* Amount claimed","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Submit policy number":"Submit","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted!","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Enter your First Name":"First Name is required","#Claim Selection":"Coverage Selection","#Enter your Last Name":"Last Name is required","#Enter your Date of Birth":"Date of Birth is required","#Enter your Phone Code":"Country Phone Code is required","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#Enter the Date of the Incident":"Date of the Incident is required","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#Enter your Country":"Country is required","#Please be aware that you request may take longer for the necessary manual verifications.":"You can file a claim without your policy number. Our team will retrieve it for you once your claim is submitted.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter the Description of Incident":"Description of Incident is required","#Addresses":"* Address","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#Enter a valid Phone Number":"Phone number can only contain digits (no space, dash or point)","#File size exceeds the limit (5 MB).":"File size exceeds the limit (5 MB for pdf, doc, xls and ppt - 25MB for images)","#Enter a valid Date of Incident":"Date of Incident is required","#Enter the Country of Incident":"Country of Incident is required","#Explanation of benefits from primary insurance (except for New York)":"Explanation of benefits from primary insurance (except for residents of New York)","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#currency":"* Currency","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Phones":"* Phone number","#How to file a claim":"How to start a claim","#Sorry, we were not able to retrieve your policy details. Please check that you entered your booking reference correctly":"Sorry, we were not able to retrieve your policy details. Please check that you entered the correct information.","#Information on my coverages and policy":"Information on my coverages and plan","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information below for faster claim processing","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#You can claim expenses incurred due to a delay in the delivery of your luggage":"You can claim for expenses incurred for necessary items if your baggage is delayed","#Enter your Phone Number":"Phone Number is required","#Enter a purchase date":"Purchase date is required","#Enter your City":"City is required","#Enter your State":"State is required","#Enter your Zip Code":"Zip Code is required","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Damage Protection":"Vacation Rental Damage","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter a supplier name":"Name of the supplier is required","#Choose yout status":"Select your status","#Renter":"Vacation Rental Company","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Owner":"Renter","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Trip Delay","#Luggage Delay - Itemized List":"Baggage Delay","#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":"The website on which the Local Drug Equivalents search tool is hosted (the “Website”) and the Local Drug Equivalents search tool itself (the “Tool”) are provided for general informational purposes only. The Tool is designed to assist travelers in identifying potential equivalents between brand-name and generic medications while abroad. It does not provide medical advice and should not be used as a substitute for professional medical consultation, diagnosis, or treatment. You should not rely on the Tool or any content on the Website as a replacement for consultation with a licensed healthcare provider. If you have any questions or concerns about your health or medications, always seek the advice of a physician or other qualified healthcare professional. Never disregard, delay, or avoid obtaining medical advice because of something you have read while using the Tool. Use of any information provided is entirely at your own risk. The content available through the Tool is based on publicly available pharmaceutical data and may not reflect the most current medical standards, regulatory approvals, or individual patient needs. The Tool incorporates data from VIDAL Vademecum Spain, a third-party pharmaceutical reference platform. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA”) does not control, endorse, or guarantee the accuracy, completeness, or timeliness of the information provided by this external source. CSA expressly disclaims any liability for decisions made or actions taken based on the use of the Tool. By using the Tool and the Website, you acknowledge and accept these terms and assume full responsibility for any outcomes resulting from its use."},"version":2617},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":2617},{"_id":"outdated","outdated":{"#This list is purely indicative and is generated based on the closest matches in our database, with no guarantee that the dosage and effects of the equivalent medication abroad will match those of the original medication at home. We decline any responsibility in case of adverse effects due to medication recommended here.Please consult your physician before using any medication, especially if the contents and dosage are not identical to your usual medication.":1,"#You can check the status of your claim within the <a ljsid-1=\"\">Track your claim status</a> section. Generally claim processing will be completed within a few weeks.":1,"#You can review your interactions with us in the timeline within the <a ljsid-1=\"\">Track your claim status</a> section.":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Information on my coverages and plan":1,"#Information on my coverages and policy":1,"#Sorry, we were not able to retrieve your policy details. Please check that you entered your booking reference correctly":1,"#How to file a claim":1,"#Please enter valid description":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":1,"#Enter the Country of Incident":1,"#Enter a valid Date of Incident":1,"#File size exceeds the limit (5 MB).":1,"#Enter a valid Phone Number":1,"#How can I check the status of my claim? How long will it take to finalize my claim?":1,"#Kindly reset it using the feature 'Forgot your password?'":1,"#Claim status tracking":1,"#Timor-Leste":1,"#Micronesia":1,"#Uzbekistan":1,"#Puerto Rico":1,"#Mauritania":1,"#Costa Rica":1,"#Guinea-Bissau":1,"#Sint Maarten":1,"#Liechtenstein":1,"#Montenegro":1,"#Montserrat":1,"#Seychelles":1,"#Madagascar":1,"#El Salvador":1,"#San Marino":1,"#Burkina Faso":1,"#Bangladesh":1,"#Who was affected by this incident?":1,"#SKK - lovak Koruna":1,"#EUR - Euro":1,"#Tuvalu (+688)":1,"#Bahamas (+1242)":1,"#Puerto Rico (+1939)":1,"#Andorra (+376)":1,"#Title":1,"#General website questions":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Kidnapped":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Transfer of Employment":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#Algeria (+213)":1,"#Malaysia (+60)":1,"#Finland (+358)":1,"#Germany (+49)":1,"#Legal notices and disclosures":1},"version":2617}]