[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":3151},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Phone code":"* Country Phone code","#Country":"* Country","#State":"* State","#Address":"* Address","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Zip code":"* Zip code","#Save":"Submit","#Currency":"* Currency","#Supplier cancellation policies":"Supplier cancellation policy","#Enter a location":"Enter your address","#Email address":"* Email address","#Last Name":"* Last Name","#First Name":"* First Name","#Birth Date":"* Date of Birth","#Enter a valid amount":"Amount clamed is required","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#What amount do you claim":"What amount are you claiming?","#Contact Number":"* Phone Number","#Amount (in numbers)":"* Amount claimed","#Choose claim reason":"Select the reason for your claim","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Zip Code":"* Zip Code","#Purchase or repair date":"* Purchase or repair date","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Date of Incident":"* Date of Incident","#Country of Incident":"* Country of Incident","#Templates":"Documents templates","#Enter expense description":"Expense description is required","#Continue without a Code":"I don't know my policy/reservation number","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#Insert your Policy number to get access to your exclusive insurance services":"If you know your policy number, enter it for faster claim processing.","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Expense description":"* Expense description","#Trip cancellation":"Trip Cancellation","#Enter the name of supplier":"* Name of the supplier","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Enter your Address":"Address is required","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Trip interruption":"Trip Interruption","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Email":"* Email address","#Detail":"* Detail","#Submit policy number":"Submit","#Occured At":"* Date of incident","#Medical expenses":"Medical and Dental","#Amount":"* Amount claimed","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Edit personnel data":"Edit information","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Claim Selection":"Coverage Selection","#Enter your First Name":"First Name is required","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Enter your Last Name":"Last Name is required","#Enter your Date of Birth":"Date of Birth is required","#Additional Address":"Address Line 2","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#Enter the Date of the Incident":"Date of the Incident is required","#Enter your Phone Code":"Country Phone Code is required","#Please be aware that you request may take longer for the necessary manual verifications.":"You can file a claim without your policy number. Our team will retrieve it for you once your claim is submitted.","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#Enter your Country":"Country is required","#Phone number":"Phone (Mobile preferred)","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Enter the Description of Incident":"Description of Incident is required","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Enter a valid Date of Incident":"Date of Incident is required","#Your claim has been submitted successfully.":"Your claim has been successfully submitted. You will soon receive an email with your claim number.","#Submit documents":"Save and continue","#Enter the Country of Incident":"Country of Incident is required","#currency":"* Currency","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information below for faster claim processing","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#to be submitted":"ready to submit","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":"You can claim for medical expenses incurred due to a sickness or injury that first manifested during your trip. You can also claim for emergency dental expenses while you were on your trip.","#I have an Europ Assistance account":"I have a Digital claims portal account","#I'd like to create an Europ Assistance account.":"I want to create a Digital claims portal account","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#Enter your Phone Number":"Phone Number is required","#Trip Interruption - Itemized List":"Trip Interruption","#Damage Protection":"Vacation Rental Damage","#Enter a purchase date":"Purchase date is required","#Trip Delay - Itemized List":"Travel Delay","#Enter your City":"City is required","#Luggage Delay - Itemized List":"Baggage Delay","#Claimant Type":"Claimant Type filed by","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Enter your State":"State is required","#Enter your Zip Code":"Zip Code is required","#Enter a supplier name":"Name of the supplier is required","#Owner":"Vacation Rental Company","#Renter":"Guest","#owner":"Vacation Rental Company","#Owner First Name":"Vacation Rental Company Name","#Owner Last Name":"Vacation Rental Company Name","#Owner Email":"Business Email Address","#Owner Phone":"Business Phone Number","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Trip Interruption - List of items":"Trip Interruption","#Or <a ljsid-2=\"\">Sign up</a> if you have not yet created an Europ Assistance account":"Or <a ljsid-2=\"\">Sign up</a> if you have not yet created a Digital claims portal account","#The Policy is Cancelled/Expired":"The Policy is Cancelled","#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":"A claim can only be submitted for an active policy. Please try again and make sure you have typed your policy number correctly or use a different policy number.","#Too many attempts. Please retry again after 15 minutes.":"Please retry after 30 seconds.","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#Do you have another insurance?":"Do you have a Medicare plan?","#Other Insurance Name":"Medicare Beneficiary Identifier (MBI)","#Did you inform your insurance in that case?":"Did you inform Medicare of this claim?"},"version":3151},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":3151},{"_id":"outdated","outdated":{"#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":1,"#Trip Interruption - List of items":1,"#Enter Policy holder's First Name":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Mr":1,"#I'd like to create an Europ Assistance account.":1,"#I have an Europ Assistance account":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#September 2018":1,"#October 2018":1,"#Written proof of hijack/quarantine":1,"#What is the reason for the incident?":1,"#Timor-Leste":1,"#Mozambique":1,"#Micronesia":1,"#Mauritania":1,"#Costa Rica":1,"#Sint Maarten":1,"#Liechtenstein":1,"#Montenegro":1,"#Montserrat":1,"#El Salvador":1,"#San Marino":1,"#Burkina Faso":1,"#Bangladesh":1,"#Submit Feedback":1,"#Who was affected by this incident?":1,"#Albania (+355)":1,"#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":1,"#Title":1,"#Invalid e-mail address":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Send":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#First name":1,"#Last name":1,"#Save":1,"#Zip code":1,"#×":1,"#Password":1,"#Legal notices and disclosures":1,"#Forgot your password?":1},"version":3151}]