[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":2771},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Change":"Change email address","#Phone code":"* Country Phone code","#Country":"* Country","#State":"* State","#Address":"* Address","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Zip code":"* Zip code","#Save":"Submit","#Currency":"* Currency","#Supplier cancellation policies":"Supplier cancellation policy","#Email address":"* Email address","#Last Name":"* Last Name","#First Name":"* First Name","#Birth Date":"* Date of Birth","#Enter a valid amount":"Amount clamed is required","#Drag&Drop files":"Browse or Drag & Drop files","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#What amount do you claim":"What amount are you claiming?","#Contact Number":"* Phone Number","#Amount (in numbers)":"*Amount claimed","#Required documents uploaded":"Documents upload","#Choose claim reason":"Select the reason for your claim","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Please check your SPAM folder or":"Please verify that the email address above is correct and check your SPAM folder. If the email address is incorrect, close this window, reopen the page in a new window and register with the correct email address. If needed,","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls., .heic (5MB max)","#Zip Code":"* Zip Code","#Purchase or repair date":"* Purchase or repair date","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Date of Incident":"* Date of Incident","#Country of Incident":"* Country of Incident","#Templates":"Documents templates","#Enter expense description":"Expense description is required","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip","#Continue without a Code":"I don't know my policy/reservation number","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Expense description":"* Expense description","#Insert your Policy number to get access to your exclusive insurance services":"If you know your policy number, enter it for faster claim processing.","#Enter the name of supplier":"* Name of the supplier","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#Trip cancellation":"Trip Cancellation","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Enter your Address":"Address is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Trip interruption":"Trip Interruption","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Email":"* Email address","#Luggage delay":"Baggage Delay","#Medical expenses":"Medical and Dental","#Detail":"* Detail","#Occured At":"* Date of incident","#Amount":"* Amount claimed","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Submit policy number":"Submit","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted!","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Claim Selection":"Coverage Selection","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Enter your Date of Birth":"Date of Birth is required","#Enter your Phone Code":"Country Phone Code is required","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#Enter the Date of the Incident":"Date of the Incident is required","#Please be aware that you request may take longer for the necessary manual verifications.":"You can file a claim without your policy number. Our team will retrieve it for you once your claim is submitted.","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Enter your Country":"Country is required","#Phone number":"Phone (Mobile preferred)","#Enter the Description of Incident":"Description of Incident is required","#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":"You can claim unused, prepaid and non-refundable expenses or additional transportation expenses","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#An unknown error occurred. Please try again.":"An unknown error occurred. Please refresh the page and try again.","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again.","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Enter a valid Date of Incident":"Date of Incident is required","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#Enter the Country of Incident":"Country of Incident is required","#currency":"* Currency","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information below for faster claim processing","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Enter your Phone Number":"Phone Number is required","#Enter your City":"City is required","#Damage Protection":"Vacation Rental Damage","#Enter a purchase date":"Purchase date is required","#You can claim expenses incurred due to a delay in the delivery of your luggage":"You can claim for expenses incurred for necessary items if your baggage is delayed","#Enter your State":"State is required","#Claimant Type":"Claimant Type filed by","#Enter your Zip Code":"Zip Code is required","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Enter a supplier name":"Name of the supplier is required","#Owner":"Vacation Rental Company","#Choose yout status":"Select your status","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Renter":"Guest","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Submit documents":"Save and continue","#to be submitted":"ready to submit","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Trip Delay","#Luggage Delay - Itemized List":"Baggage Delay","#owner":"Vacation Rental Company","#Owner First Name":"Vacation Rental Company Name","#Owner Last Name":"Vacation Rental Company Name","#Owner Email":"Business Email Address","#Owner Phone":"Business Phone Number","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip"},"version":2771},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":2771},{"_id":"outdated","outdated":{"#Owner Phone":1,"#Owner Email":1,"#Owner Last Name":1,"#Owner First Name":1,"#owner":1,"#Luggage Delay - Itemized List":1,"#Trip Delay - Itemized List":1,"#Trip Interruption - List of items":1,"#reviewed":1,"#Renter":1,"#Choose yout status":1,"#Owner":1,"#Claimant Type":1,"#You can claim expenses incurred due to a delay in the delivery of your luggage":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Pending":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#Common carrier was delayed or cancelled due to financial default":1,"#You can claim unused, prepaid and non-refundable expenses (such as tour, flight, hotel or cruise) or additional transportation expenses":1,"#Original tickets or ticket numbers":1,"#Common carrier was delayed due to adverse weather or mechanical breakdown":1,"#Proof of additional pet boarding expenses incurred due to your delay":1,"#Proof of travel (document showing dates of travel, amounts paid, travelers, etc.)":1,"#Timor-Leste":1,"#Mozambique":1,"#Micronesia":1,"#Uzbekistan":1,"#Mauritania":1,"#Costa Rica":1,"#Guinea-Bissau":1,"#Sint Maarten":1,"#Liechtenstein":1,"#Montenegro":1,"#Montserrat":1,"#Seychelles":1,"#Madagascar":1,"#El Salvador":1,"#San Marino":1,"#Burkina Faso":1,"#Bangladesh":1,"#You need to upload All the Mandatory Documents before proceeding further.":1,"#Who was affected by this incident?":1,"#Proof of age for all parties filing a claim":1,"#Here you can find your policy details, all the related services and if you need you can open a new claim.":1,"#Documentation of the delay":1,"#Receipts for emergency purchases":1,"#Trip Cancellation":1,"#Enter expense description":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Details on file type and size":1,"#Death of a family member":1,"#Injury of a family member":1,"#Proof of delay":1,"#Choose claim reason":1,"#Required documents uploaded":1,"#Proof of refunds received":1,"#Kidnapped":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Transfer of Employment":1,"#What amount do you claim":1,"#Interruption of Services at Destination":1,"#Interruption of Road Services":1,"#Reviewed":1,"#Drag&Drop files":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":1,"#Algeria (+213)":1,"#Ireland (+353)":1,"#Finland (+358)":1,"#Brazil (+55)":1,"#Save":1,"#Zip code":1},"version":2771}]