[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":2961},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Phone code":"* Country Phone code","#Country":"* Country","#State":"* State","#Address":"* Address","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Zip code":"* Zip code","#Save":"Submit","#Currency":"* Currency","#Supplier cancellation policies":"Supplier cancellation policy","#Email address":"* Email address","#Last Name":"* Last Name","#First Name":"* First Name","#Birth Date":"* Date of Birth","#Enter a valid amount":"Amount clamed is required","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#What amount do you claim":"What amount are you claiming?","#Contact Number":"* Phone Number","#Amount (in numbers)":"* Amount claimed","#Choose claim reason":"Select the reason for your claim","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Zip Code":"* Zip Code","#Purchase or repair date":"* Purchase or repair date","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Date of Incident":"* Date of Incident","#Country of Incident":"* Country of Incident","#Templates":"Documents templates","#Enter expense description":"Expense description is required","#Continue without a Code":"I don't know my policy/reservation number","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Expense description":"* Expense description","#Insert your Policy number to get access to your exclusive insurance services":"If you know your policy number, enter it for faster claim processing.","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#Enter the name of supplier":"* Name of the supplier","#Trip cancellation":"Trip Cancellation","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Enter your Address":"Address is required","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Trip interruption":"Trip Interruption","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Email":"* Email address","#Luggage delay":"Baggage Delay","#Occured At":"* Date of incident","#Detail":"* Detail","#Medical expenses":"Medical and Dental","#Amount":"* Amount claimed","#Submit policy number":"Submit","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Edit personnel data":"Edit information","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Claim Selection":"Coverage Selection","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Enter your Date of Birth":"Date of Birth is required","#Additional Address":"Address Line 2","#Enter your Phone Code":"Country Phone Code is required","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Enter the Date of the Incident":"Date of the Incident is required","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#Please be aware that you request may take longer for the necessary manual verifications.":"You can file a claim without your policy number. Our team will retrieve it for you once your claim is submitted.","#Enter your Country":"Country is required","#Phone number":"Phone (Mobile preferred)","#Enter the Description of Incident":"Description of Incident is required","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":"You can claim for reasonable expenses incurred such as accommodations, meals and local transportation while you are delayed","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#Enter a valid Date of Incident":"Date of Incident is required","#Enter the Country of Incident":"Country of Incident is required","#Your claim has been submitted successfully.":"Your claim has been successfully submitted. You will soon receive an email with your claim number.","#currency":"* Currency","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information below for faster claim processing","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Submit documents":"Save and continue","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Registration successful":"Check your inbox!","#A confirmation link has been sent to your email address. Please click on the link in the email to activate your profile":"We’ve sent a confirmation link to your email. Please click the link to activate your account and log in to the portal. Didn’t get the email? Check your spam folder or verify that your email address is correct. If you need to update your email address, go to the menu, select “Login,” and sign up again.","#Sorry, we were not able to retrieve your policy details. Please check that you entered your booking reference correctly":"Sorry, we were not able to retrieve your policy details. Please check that you entered the correct information.","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#to be submitted":"ready to submit","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#I have an Europ Assistance account":"I have a Digital claims portal account","#I'd like to create an Europ Assistance account.":"I want to create a Digital claims portal account","#Enter your Phone Number":"Phone Number is required","#Please check your SPAM folder or wait":"Double-check your email address and look in your spam folder. If the address is incorrect, click on \"Back\" and enter the correct email. If needed, wait","#seconds to send a new email.":"seconds to request a new email.","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#Enter your City":"City is required","#Damage Protection":"Vacation Rental Damage","#Enter a purchase date":"Purchase date is required","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Claimant Type":"Claimant Type filed by","#Enter your State":"State is required","#Enter your Zip Code":"Zip Code is required","#You can claim expenses incurred due to a delay in the delivery of your luggage":"You can claim for expenses incurred for necessary items if your baggage is delayed","#Enter a supplier name":"Name of the supplier is required","#Owner":"Vacation Rental Company","#Renter":"Guest","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Trip Delay","#owner":"Vacation Rental Company","#Owner First Name":"Vacation Rental Company Name","#Owner Last Name":"Vacation Rental Company Name","#Owner Email":"Business Email Address","#Owner Phone":"Business Phone Number","#Luggage Delay - Itemized List":"Baggage Delay","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#Too many attempts. Please retry again after 15 minutes.":"Please retry after 30 seconds.","#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":"A claim can only be submitted for an active policy. Please try again and make sure you have typed your policy number correctly or use a different policy number.","#The Policy is Cancelled/Expired":"The Policy is Cancelled","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim."},"version":2961},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":2961},{"_id":"outdated","outdated":{"#The Policy is Cancelled/Expired":1,"#The Policy number you have entered has been cancelled. Please try again and make sure you have typed your reference correctly or use a different reference. If that doesn't work, please contact us for help.":1,"#Connect with out assistance platform and talk with a healthcare professional":1,"#Get Medical Assistance":1,"#Luggage Delay - Itemized List":1,"#Trip Delay - Itemized List":1,"#Trip Interruption - List of items":1,"#Enter Policy holder's Last Name":1,"#Enter Policy holder's Email address":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Pending":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#Common carrier was delayed or cancelled due to financial default":1,"#September 2018":1,"#Documentation from the carrier regarding the date, reason for, and length of the delay":1,"#October 2018":1,"#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":1,"#Receipts for lost or stolen items":1,"#You can claim additional accommodation expenses (such as hotels, meals or local transportation) incurred due to a delay in your trip":1,"#Police report or equivalent":1,"#Original tickets or ticket numbers":1,"#Common carrier was delayed due to adverse weather or mechanical breakdown":1,"#Proof of travel (document showing dates of travel, amounts paid, travelers, etc.)":1,"#Repair estimates for damaged items":1,"#Timor-Leste":1,"#Micronesia":1,"#Uzbekistan":1,"#Puerto Rico":1,"#Mauritania":1,"#Costa Rica":1,"#Guinea-Bissau":1,"#Sint Maarten":1,"#Liechtenstein":1,"#Montenegro":1,"#Montserrat":1,"#Seychelles":1,"#Madagascar":1,"#El Salvador":1,"#San Marino":1,"#Burkina Faso":1,"#Bangladesh":1,"#Proof of age for all parties filing a claim":1,"#SKK - lovak Koruna":1,"#EUR - Euro":1,"#Tokelau (+690)":1,"#Israel (+972)":1,"#Uruguay (+598)":1,"#Disposition of claim with homeowner’s/renter's insurance":1,"#Angola (+244)":1,"#Aruba (+297)":1,"#Argentina (+54)":1,"#Receipts for emergency purchases":1,"#Coverage":1,"#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":1,"#Proof of payment and receipts or invoices for additional transportation expenses":1,"#What is the reason for the damage?":1,"#Theft of your rental car":1,"#Damage to your rental car":1,"#Delay of a common carrier":1,"#Who incurred the loss?":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Rental car repair estimate":1,"#Car rental agreement":1,"#Download":1,"#Death of a family member":1,"#Injury of a family member":1,"#Proof of refunds received":1,"#Kidnapped":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Transfer of Employment":1,"#Interruption of Services at Destination":1,"#Interruption of Road Services":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#First name":1,"#Last name":1,"#Birth date":1,"#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":1,"#Ukraine (+380)":1,"#Cape Verde (+238)":1,"#Qatar (+974)":1,"#Status:":1,"#Forgot your password?":1},"version":2961}]