[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"setLangAttributeOnBlockedContent":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"sdkAnalytics":true,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":3726},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Phone code":"* Country Phone code","#Country":"* Country","#State":"* State","#Address":"* Address","#City":"* City","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Zip code":"* Zip code","#Save":"Submit","#Your claim has been submitted.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out.","#Currency":"* Currency","#Supplier cancellation policies":"Supplier cancellation policy","#Enter a location":"Enter your address","#Email address":"* Email address","#Last Name":"* Last Name","#First Name":"* First Name","#Birth Date":"* Date of Birth","#Enter a valid amount":"Amount clamed is required","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Contact Number":"* Phone Number","#Amount (in numbers)":"* Amount claimed","#Choose claim reason":"Select the reason for your claim","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Zip Code":"* Zip Code","#Purchase or repair date":"* Purchase or repair date","#Date of Incident":"* Date of Incident","#Country of Incident":"* Country of Incident","#Templates":"Documents templates","#Enter expense description":"Expense description is required","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"Your payment has been issued. Depending on the payment method selected, you may receive an email shortly with instructions on how to accept your payment. Please check your spam or junk folders to make sure emails are not being mistakenly filtered. If your payment is not being sent electronically, a check may be mailed to the address we have on file.","#Expense description":"* Expense description","#Trip cancellation":"Trip Cancellation","#Enter the name of supplier":"* Name of the supplier","#Documents upload":"Document upload","#Trip delay":"Travel Delay","#Enter your Address":"Address is required","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Trip interruption":"Trip Interruption","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The website link below contains the fraud warnings provided by each state that require one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information. https://www.generalitravelinsurance.com/customer/disclosures.html","#Email":"* Email address","#Detail":"* Detail","#Luggage delay":"Baggage Delay","#Occured At":"* Date of incident","#Medical expenses":"Medical and Dental","#Once you submit this claim, you will no longer be able to make changes to the information provided. Please review everything carefully before proceeding.":"You're almost done! Before submitting, please confirm that: 1.) Your name, mailing address and contact information are accurate. 2.) Your expense information is complete. 3.) You have included all currently available supporting documents.","#Amount":"* Amount claimed","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Edit personnel data":"Edit information","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Claim Selection":"Coverage Selection","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Enter your First Name":"First Name is required","#Enter your Last Name":"Last Name is required","#Enter your Date of Birth":"Date of Birth is required","#Additional Address":"Address Line 2","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#Enter the Date of the Incident":"Date of the Incident is required","#This is the space of your Travel Insurance where you can file a claim, download documents and take advantage of dedicated resources for your trip.":"Sign in to file a claim and access dedicated trip resources. Don't have an account yet? Click on \"Sign Up\" below to create one.","#Enter your Country":"Country is required","#Phone number":"Phone (Mobile preferred)","#Discover travel requirements for your destination, download a certificate of insurance and access other resources for your next trip.":"Find out useful information to prepare your next trip.","#Open an assistance case request, discover hospitals in our medical network and access other resources when you are travelling.":"Discover hospitals in our medical network, call a doctor and access other resources when you are travelling.","#Enter the Description of Incident":"Description of Incident is required","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>","#We’re here to support you. Through this portal, you can easily submit your travel-related claim and track the progress of your case.":"We’re here to support you. Through this portal, you can easily submit your claim and track the progress of your case.","#Submit documents":"Save and continue","#Your claim has been submitted successfully.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out.","#Unfortunately, we could not retrieve your policy details, so the sign-up could not be completed. Please try again in a few moments.":"Please enter your email address again. If you already have an account, please Sign in.","#Enter a valid Date of Incident":"Date of Incident is required","#Enter the Country of Incident":"Country of Incident is required","#currency":"* Currency","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#to be submitted":"ready to submit","#Invalid email or password. Please try again.":"Invalid email or password. Please try again. If you don't have an account, please click on \"Sign Up\" to create one.","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#Trip Interruption - Itemized List":"Trip Interruption","#Damage Protection":"Vacation Rental Damage","#Trip Delay - Itemized List":"Travel Delay","#Luggage Delay - Itemized List":"Baggage Delay","#Enter your Phone Number":"Phone Number is required","#Enter a purchase date":"Purchase date is required","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Claimant Type":"Claimant Type filed by","#Enter your City":"City is required","#Enter your State":"State is required","#Enter your Zip Code":"Zip Code is required","#Owner":"Vacation Rental Company","#Enter a supplier name":"Name of the supplier is required","#Renter":"Guest","#owner":"Vacation Rental Company","#Owner First Name":"Vacation Rental Company Name","#Owner Last Name":"Vacation Rental Company Name","#Owner Email":"Business Email Address","#Owner Phone":"Business Phone Number","#Trip Interruption - List of items":"Trip Interruption","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Get Medical Assistance":"Talk to a Doctor","#Connect with out assistance platform and talk with a healthcare professional":"Click here if you need medical assistance while on your trip","#Enter a valid date":"Enter a valid date.","#Do you have another insurance?":"Do you have a Medicare plan?","#Other Insurance Name":"Medicare Beneficiary Identifier (MBI)","#Did you inform your insurance in that case?":"Did you inform Medicare of this claim?","#Desynchronization between the eConf claimType coverages and the policy coverages":"This draft claim was not properly saved and cannot be resumed. Please start a new claim.","#Insurance 1":"Medicare Information","#Other Insurance Name is required":"This field is required","#Your claim has been submitted successfully. You can now download a copy of your claim summary for your records.":"Thank you! Your claim has been submitted. What happens next? We'll review your claim and the applicable policy terms. Under normal circumstances, we aim to complete our initial review within 30 business days after we receive the information and documents needed to evaluate your claim. A claim representative will contact you if additional information is needed. Please monitor your email and claim portal for status updates. No news is good news—if everything looks complete, we'll process your claim without reaching out. You can now download a copy of your claim summary for your records."},"version":3726},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":3726},{"_id":"outdated","outdated":{"#Your claim has been submitted successfully. You can now download a copy of your claim summary for your records.":1,"#Desynchronization between the eConf claimType coverages and the policy coverages":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Luggage Delay - Itemized List":1,"#Trip Delay - Itemized List":1,"#Trip Interruption - Itemized List":1,"#Mr":1,"#Please enter valid description":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#Expense date":1,"#Common carrier was delayed or cancelled due to financial default":1,"#September 2018":1,"#October 2018":1,"#Jersey (+44)":1,"#Phone number":1,"#Common carrier was delayed due to adverse weather or mechanical breakdown":1,"#Enter the Date of the Incident":1,"#Click here to open a live chat session":1,"#Timor-Leste":1,"#Mozambique":1,"#Micronesia":1,"#Mauritania":1,"#Costa Rica":1,"#Claim Selection":1,"#Sint Maarten":1,"#Liechtenstein":1,"#Montenegro":1,"#Montserrat":1,"#El Salvador":1,"#San Marino":1,"#Burkina Faso":1,"#Bangladesh":1,"#Select the coverage that applies to your incident.":1,"#Expense name":1,"#Luggage loss/damage/theft":1,"#Tokelau (+690)":1,"#Yemen (+967)":1,"#Zambia (+260)":1,"#Guam (+1671)":1,"#Somalia (+252)":1,"#Jamaica (+1876)":1,"#Hong Kong (+852)":1,"#Sint Maarten (+1721)":1,"#Timor-Leste (+670)":1,"#Senegal (+221)":1,"#Tanzania (+255)":1,"#Tuvalu (+688)":1,"#Israel (+972)":1,"#Tonga (+676)":1,"#Venezuela (+58)":1,"#Kosovo (+383)":1,"#Mozambique (+258)":1,"#Nicaragua (+505)":1,"#Vietnam (+84)":1,"#Macedonia (+389)":1,"#Sri Lanka (+94)":1,"#Liberia (+231)":1,"#Kuwait (+965)":1,"#Uruguay (+598)":1,"#Nigeria (+234)":1,"#San Marino (+378)":1,"#Serbia (+381)":1,"#Laos (+856)":1,"#Namibia (+264)":1,"#Paraguay (+595)":1,"#Angola (+244)":1,"#Samoa (+685)":1,"#Bahamas (+1242)":1,"#Honduras (+504)":1,"#Georgia (+995)":1,"#Armenia (+374)":1,"#Guinea (+224)":1,"#Montserrat (+1664)":1,"#Liechtenstein (+423)":1,"#Barbados (+1246)":1,"#Puerto Rico (+1939)":1,"#Guyana (+592)":1,"#Myanmar (+95)":1,"#Nauru (+674)":1,"#Micronesia (+691)":1,"#Indonesia (+62)":1,"#Aruba (+297)":1,"#Togo (+228)":1,"#Gibraltar (+350)":1,"#Mongolia (+976)":1,"#Bolivia (+591)":1,"#Montenegro (+382)":1,"#Malta (+356)":1,"#Portugal (+351)":1,"#Nepal (+977)":1,"#Gambia (+220)":1,"#Niue (+683)":1,"#Ghana (+233)":1,"#Bangladesh (+880)":1,"#Ecuador (+593)":1,"#Estonia (+372)":1,"#Dominica (+1767)":1,"#Eritrea (+291)":1,"#Argentina (+54)":1,"#El Salvador (+503)":1,"#Burkina Faso (+226)":1,"#Costa Rica (+506)":1,"#Djibouti (+253)":1,"#Bulgaria (+359)":1,"#Chile (+56)":1,"#China (+86)":1,"#Cuba (+53)":1,"#Colombia (+57)":1,"#Botswana (+267)":1,"#Chad (+235)":1,"#Trip delay":1,"#Trip Cancellation":1,"#What is the reason for the damage?":1,"#Title":1,"#Theft of your rental car":1,"#Damage to your rental car":1,"#Who incurred the loss?":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Details":1,"#Rental car repair estimate":1,"#Car rental agreement":1,"#Death of a family member":1,"#Injury of a family member":1,"#Enter the address":1,"#Traveler":1,"#Go back":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#Interruption of Services at Destination":1,"#Interruption of Road Services":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#Save":1,"#Tell us what happened":1,"#Password":1},"version":3726}]