[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":true,"showWidget":false,"isFeedbackEnabled":false,"customWidget":{"theme":"dark","font":"rgb(255,255,255)","header":"rgb(0,0,0)","background":"rgba(0,0,0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"en":"English","es-MX":"Español (México)","en-CA":"English (CA)"},"enabledLanguages":["en","en-CA","es-MX"],"debugInfo":false,"displayBranding":false,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>","candidate":"#Describe the content of the file ","variables":["<var additionaldocname=\"\"></var>"],"regex":"^#Describe the content of the file <span ljsid\\-2=\"\">(.+?)</span>$"},{"phrase":"#send a new email in <var countdowntimer=\"\"></var>","candidate":"#send a new email in ","variables":["<var countdowntimer=\"\"></var>"],"regex":"^#send a new email in (.+?)$"},{"phrase":"#Created at: <var creationdate=\"\"></var>","candidate":"#Created at: ","variables":["<var creationdate=\"\"></var>"],"regex":"^#Created at: (.+?)$"},{"phrase":"#Submitted at: <var date=\"\"></var>","candidate":"#Submitted at: ","variables":["<var date=\"\"></var>"],"regex":"^#Submitted at: (.+?)$"},{"phrase":"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>","candidate":"#Check your spam folder or ","variables":["<var emailcountdowntimer=\"\"></var>"],"regex":"^#Check your spam folder or <span ljsid\\-1=\"\">send a new email in (.+?)</span>$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSMSC\\] The policy was not found$"},{"phrase":"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found","candidate":"#[","variables":["<var policynumber=\"\"></var>"],"regex":"^#\\[(.+?)_TIPSVRE\\] The policy was not found$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":["tarteaucitron","tarteaucitronServices","tarteaucitronRoot","tarteaucitronManager","tarteaucitronAlertSmall"],"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":true,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":2594},{"_id":"en","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{"#Sorry, we were not able to retrieve your policy details. Please check that you entered your booking reference correctly":"Sorry, we were not able to retrieve your policy details. Please check that you entered the correct information.","#Enter a valid amount":"Amount clamed is required","#Email":"* Email address","#Phone code":"* Country Phone code","#How to file a claim":"How to start a claim","#General website questions":"Website question or technical difficulties","#Information on my coverages and policy":"Information on my coverages and plan","#Supplier cancellation policies":"Supplier cancellation policy","#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":"You can claim for medical expenses incurred due to a sickness or injury that first manifested during your trip. You can also claim for emergency dental expenses while you were on your trip.","#Explanation of benefits from primary insurance (except for New York)":"Explanation of benefits from primary insurance (except for residents of New York)","#Currency":"* Currency","#Country":"* Country","#Tell us in your own words what happened":"* Tell us in your own words what happened","#Expense description":"* Expense description","#Address":"* Address","#City":"* City","#State":"* State","#Trip interruption":"Trip Interruption","#Medical expenses":"Medical and Dental","#Luggage delay":"Baggage Delay","#Luggage loss/damage/theft":"Baggage Loss/Damage/Theft","#Trip delay":"Travel Delay","#Trip cancellation":"Trip Cancellation","#Email address":"* Email address","#Save":"Submit","#A check has been sent to the beneficiary’s address. It should be received within a maximum of 5 business days.":"A check has been sent to the beneficiary’s address. It should be received within 10-14 business days.","#Enter expense description":"Expense description is required","#Purchase or repair date":"* Purchase or repair date","#What amount do you claim":"What amount are you claiming?","#Who was unable to travel in relation to the trip cancellation?":"Who was unable to travel?","#Templates":"Documents templates","#This is the space of your Travel Insurance where you can file a claim, download documents, and take advantage of dedicated resources for your trip.":"Here you can file a claim, download documents, and take advantage of dedicated resources for your trip","#Change":"Change email address","#Details on file type and size":"File types: images (25MB max), .pdf, .doc, .ppt, .xls. (5MB max)","#Drag&Drop files":"Browse or Drag & Drop files","#Continue without a Code":"I don't know my policy/reservation number","#Here you can find your policy details, all the related services and if you need you can open a new claim.":"Here you can find your policy details, all related services and if you need, you can open a new claim.","#Choose claim reason":"Select the reason for your claim","#Here you can find your open claims and verify their status.":"Here you can find your open claims and check their status","#Documents upload":"Document upload","#Insert your Policy number to get access to your exclusive insurance services":"If you know your policy number, enter it for faster claim processing.","#Edit personnel data":"Edit information","#Your claim has been successfully submitted, do you need to file another one? In the meanwhile, please help us improve the claim opening process.":"Your claim has been successfully submitted!","#Please be aware that you request may take longer for the necessary manual verifications.":"You can file a claim without your policy number. Our team will retrieve it for you once your claim is submitted.","#The Policy number you have entered is incorrect or could not be found. Please try again and make sure you have typed your reference correctly or use a different type of eligibility. If that doesn't work, please contact us for help.":"Please try again and make sure you have typed your reference correctly, without spaces before or after. To make sure that you are on the right digital claims platform, please visit generalitravel.com/claim, enter your policy number and follow the link. If you keep encountering an issue, please contact us (visit the FAQ for contact information).","#Enter your Address":"Address is required","#Enter the name of supplier":"* Name of the supplier","#Enter your Country":"Country is required","#File size exceeds the limit (5 MB).":"File size exceeds the limit (5 MB for pdf, doc, xls and ppt - 25MB for images)","#Required documents uploaded":"Documents upload","#Insert your Reservation number to get access to your exclusive insurance services":"Enter your information below for faster claim processing","#First Name":"* First Name","#Contact Number":"* Phone Number (digits only)","#Don't worry, from now on, your data will be saved for the sole purpose of creating the claim. Should you stop the process, you will find a saved draft on your policy page, accessible from the homepage and account page.":"After validating the travelers information, your claim will be saved. Should you stop the process, you will find a saved draft on your policy page and the home page.","#Last Name":"* Last Name","#Birth Date":"* Date of Birth","#Amount (in numbers)":"*Amount claimed","#I hereby declare, after having collected their consent, that I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, taking charge later of paying each of them their respective participation in the total amount received from the insurer":"I hereby declare that, if I receive the compensation for this claim both on my own behalf and on behalf of the rest of the insured who filed the claim, I am taking charge later of paying each of them their respective participation in the total amount received from the insurer.","#Zip Code":"* Zip Code","#Date of Incident":"* Date of Incident","#General consent: I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Europ Assistance may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.":"I acknowledge I have read and I accept the <a ljsid-3=\"\">Privacy Notice</a>, <a ljsid-6=\"\">Legal Terms and Disclaimers</a>. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services may automatically analyze the content of your claim and the supporting documents to determine whether it is covered by your insurance policy. We may also use your personal data to continuously improve the efficiency and rapidity of our claim management system. To know more, please read our <a ljsid-9=\"\">Privacy Notice</a>.","#I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. The position of Europ Assistance is to investigate and prosecute all fraudulent activity identified.":"I attest that I will provide true and complete information to the best of my knowledge. Warning: Any person who, intending to defraud or knowingly facilitates a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement, or conceals information for the purpose of misleading may be guilty of fraud and subject to criminal procedures and/or indemnities. Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services is to investigate and prosecute all fraudulent activity identified. The Legal Terms and Disclaimers page contains the fraud warnings provided by each state that requires one. The warnings are not written by Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services and are only provided for your information.","#Enter your Phone Code":"Country Phone Code is required","#Enter a valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter your Last Name":"Last Name is required","#Enter a valid Date of Incident":"Date of Incident is required","#Enter a Valid Date":"Please enter a valid date. Make sure the date and year entered are correct.","#Enter your First Name":"First Name is required","#Kindly reset it using the feature 'Forgot your password?'":"Please make sure that you typed your password correctly.","#Enter your Date of Birth":"Date of Birth is required","#You need to upload All the Mandatory Documents before proceeding further.":"Please ensure all required documents are uploaded before proceeding. If you've uploaded a document but don't see it yet, please wait a moment for it to appear.","#Enter a valid Phone Number":"Phone number can only contain digits (no space, dash or point)","#Health data specific consent: I expressly agree to the processing of my personal data, including my medical data, to allow Europ Assistance to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.":"I expressly agree to the processing of my personal data, including my medical data, to allow Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to handle my claim. To know more, please read our <a ljsid-3=\"\">Privacy Notice</a>.","#Country of Incident":"* Country of Incident","#Enter the Description of Incident":"Description of Incident is required","#Enter the Country of Incident":"Country of Incident is required","#Click here to file a new claim with the selected eligibility.":"Click here to file a new claim","#Enter the Date of the Incident":"Date of the Incident is required","#Click on the card below to open a new claim, download a certificate of insurance and explore your insurance benefits.":"Click below to open a new claim, see your claims filed under a specific policy and download useful templates.","#Occured At":"* Date of incident","#Detail":"* Detail","#Amount":"* Amount claimed","#Claim Selection":"Coverage Selection","#Select the coverage that applies to your incident.":"Select the coverage that applies to your incident. If several coverages apply, please file separate claims under all the relevant coverages.","#Phones":"* Phone number","#Addresses":"* Address","#Click here to open a live chat session":"If you need assistance filing your claim, visit the FAQ or click on the Chatbot icon.","#currency":"* Currency","#Enter Policy holder's Date of Birth":"Policy holder's Date of Birth is required","#You experienced an issue such as misleading accommodation details or an insect infestation. Click to see more covered events.":"You experienced an issue such as insufficient snow or a resort closure. Click to see more covered events.","#Please enter valid description":"Description is invalid. Please avoid entering a double space or pressing 'Enter' twice.","#Submit policy number":"Submit","#Allowed files: (25MB max), .pdf, .doc, .ppt, .xls (5MB max)":"Supported files: images (25MB max), .pdf, .doc, .ppt, .xls (5MB max)","#Damage Protection":"Vacation Rental Damage","#Enter a purchase date":"Purchase date is required","#Enter your Phone Number":"Phone Number is required","#Enter your City":"City is required","#Enter your State":"State is required","#Enter your Zip Code":"Zip Code is required","#Enter Policy holder's Email address":"Policy holder's Email address is required.","#Enter Policy holder's First Name":"Policy holder's Last Name is required","#Enter Policy holder's Last Name":"Policy holder's Last Name is required","#Enter a supplier name":"Name of the supplier is required","#Trip Interruption - List of items":"Trip Interruption","#Trip Delay - Itemized List":"Trip Delay","#Luggage Delay - Itemized List":"Baggage Delay","#Owner":"Vacation Rental company","#Created at: <var creationdate=\"\"></var>":"Created on: <var creationdate=\"\"></var>","#Submitted at: <var date=\"\"></var>":"Submitted on: <var date=\"\"></var>"},"version":2594},{"_id":"en-CA","source":"en-CA","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":2594},{"_id":"outdated","outdated":{"#Arabia Saudita":1,"#Enter your State":1,"#[<var policynumber=\"\"></var>_TIPSMSC] The policy was not found":1,"#Contact":1,"#You can claim medical expenses not paid by your primary insurance provider, such as consultation, hospitalization, ambulance or pharmacy incurred during your trip. For New York, you do not need to submit a claim to your primary insurance first":1,"#[<var policynumber=\"\"></var>_TIPSVRE] The policy was not found":1,"#Enter a valid Date of Incident":1,"#Documentation from the carrier regarding the date, reason for, and length of the delay":1,"#Receipts for lost or stolen items":1,"#Police report or equivalent":1,"#Allowed files: (25MB max), .pdf, .doc, .ppt, .xls (5MB max)":1,"#Mozambique":1,"#Israel (+972)":1,"#Albania (+355)":1,"#Costa Rica (+506)":1,"#Enter your Address":1,"#Proof of payment and receipts or invoices for additional transportation expenses":1,"#You can claim if your rental car is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail":1,"#Delay of a common carrier":1,"#Describe the content of the file <span ljsid-2=\"\"><var additionaldocname=\"\"></var></span>":1,"#Required documents uploaded":1,"#Check your spam folder or <span ljsid-1=\"\">send a new email in <var emailcountdowntimer=\"\"></var></span>":1,"#send a new email in <var countdowntimer=\"\"></var>":1,"#You can claim prepaid and non-refundable trip expenses (such as tour, flight, hotel or cruise)":1,"#United Kingdom (+44)":1,"#Afghanistan (+93)":1,"#American Samoa (+1684)":1,"#United States Virgin Islands (+1340)":1,"#Save":1,"#×":1,"#What would you like to do?":1},"version":2594}]