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From a digital transformation strategy to bot building and implementation, get the assistance you need to do it right.":1,"#Our centrally located London office is easy to get to, and the popular rooftop offers impressive city views.":1,"#Let us help you reach the outcomes that matter":1,"#Our offices in Israel are located in Herzliya Pituah, where employees can enjoy free snacks in the kitchen and many of the nearby restaurants.":1,"#LINKEDIN":1,"#Surrounded by many of the hippest restaurants and bars in Singapore, this China Square Central location is a place where innovation and history intersect.":1,"#We’re using data to make decisions and innovate.":1,"#Achieve Conversational AI success with our team of experts":1,"#BLOG":1,"#We understand that each brand defines digital success differently. One-size Conversational AI does not fit all. LivePerson’s flexible teams are ready to guide and advise you, do it with you, or do it all for you.":1,"#LivePerson is a proud NYC-born company. 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Try these 7 call reduction strategies to make banking with your financial institution a smoother experience.":1,"#conversational ai in financial services video example of voice automation":1,"#Join us at the AI technology conferences we are sponsoring":1,"#Focused on consumer effort and intent to develop a Curiously Human dialogue, our machine learning Meaningful Automated Conversation Score (MACS) algorithm recognizes when and where bots fail in the conversation. This provides an additional foundation of self-learning AI and automation to improve performance.":1,"#financial services chatbot conversation example of using Conversational AI in financial services":1,"#The foundation of a great conversation is understanding the consumer in their natural language. 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Our front line team now has control over its own destiny and can operate with increased agility — faster and smarter than ever before — to get our customers the resolutions they’re seeking.”":1,"#The tech behind the best brands":1,"#By Alex Ross":1,"#Protect patient data":1,"#Lower agent attrition":1,"#An AI platform that triages patient requests to help improve health outcomes":1,"#reduced operational cost":1,"#illustration of how a cx strategy can build bridges for your customer journey map, from initial interest to the customer support team":1,"#higher CSAT vs. voice":1,"#Reaching your patients in the asynchronous messaging channels they use every day, means your agents can take on more conversations at once.":1,"#Whether deflecting customers from Interactive Voice Response (IVR) to an asynchronous communication channel of their choice, or replacing dead-end notifications with two-way proactive messaging, the ability to connect in everyday, customer-preferred communications channels leads to faster inquiry resolution. Plus, a healthcare chatbot can cover most basic customer inquiries at scale, reserving live agents for more complex issues.":1,"#Streamline operations and optimize administrative costs with AI-powered healthcare chatbot support":1,"#agency efficiency":1,"#Create a more agile healthcare contact center that unlocks efficiency and improves agent and customer experiences without increasing headcount.":1,"#More ways to transform healthcare with Conversational AI":1,"#Increase response rates":1,"#Empower patients, members, providers, and clients to become and stay their healthiest, while improving the customer experience. Our trusted Conversational AI and machine-learning healthcare chatbot technology help handle critical conversations in the most convenient ways during an individual’s health journey.":1,"#Improve customer experiences in the healthcare industry":1,"#Start delivering truly authentic intent-driven conversations, supported by healthcare chatbot technology, at scale. Meet new customers where they are, all from one powerful Conversational AI platform.":1,"#Transparency in Coverage":1,"#Contact support":1,"#All LivePerson customers automatically receive a base technical support package from the get-go. You can also choose from a tiered package that fits your brand’s needs. Just speak to your account manager to upgrade.":1,"#Explore enhanced technical support packages":1,"#LivePerson TECHNICAL SUPPORT":1,"#World-class support is fundamental to the success of your digital experiences. LivePerson technical support specialists are always on, delivering 24/7 help to keep you up and running.":1,"#Say goodbye to long hold times in the support cue. Whether your need is big or small, you can message with a LivePerson Tier 1 Technical Support Specialist 24/7 for an immediate response.":1,"#Get technical support when you want it":1,"#Live messaging support at your fingertips":1,"#See the details":1,"#Get results that matter for your business":1,"#Increased agent concurrency by 3x and shifted callers from the IVR to messaging — improving CSAT by 8%.":1,"#Build AI automations that create a human-like digital experience.":1,"#Get the right Professional Services expertise, your way":1,"#By Jared Eisenlohr":1,"#Transitioned to Conversational Banking for better customer experiences, creating new career paths for some of its 19,000+ customer service agents.":1,"#Transformation is hard, especially when you want to realize exceptional care experiences, greater operational efficiency, and more revenue with deeper customer engagement. It’s possible with Conversational AI. LivePerson’s Transformation, Architecture, Implementation, and Operations teams make it easy.":1,"#Establish the Conversational AI strategy that will deliver your customer experience (CX) vision.":1,"#Build":1,"#Implement, integrate, and get your Conversational Cloud instance customized for the reach and agility your business needs.":1,"#Post-launch support":1,"#Expert guide to becoming Conversational":1,"#Read HSBC’s story":1,"#Support your ongoing operational excellence with our experts who know the complexities of Conversational AI.":1,"#Strategy":1,"#PROFESSIONAL SERVICES":1,"#Read more about HSBC":1,"#Implement":1,"#Our team can be your experts or support your experts. Together, we’ll co-innovate and help deliver personalized customer experiences at scale.":1,"#Achieve outcomes essential for business success with expert help":1,"#Read more about Bankwest":1,"#Design your customer journey to drive rich consumer relationships.":1,"#From strategy to implementation, we can be your experts or support your experts.":1,"#Transform with Professional Services":1,"#Our technical support specialists deliver 24/7 help to keep you up and running, with options to expand dedicated service.":1,"#healthcare worker":1,"#Provide richer customer experiences with our fully managed solutions — all with simple, outcome-based pricing.":1,"#See Technical Support options":1,"#Example of in-app messaging on a banking app":1,"#PNC Bank’s successful asynchronous messaging strategy":1,"#Get it all with Gainshare":1,"#Discover how the right customer engagement strategy can become a conversational commerce tool, lifting sales and reducing operating expenses":1,"#The Conversational Cloud® acts as the system of engagement between brands and consumers, powered by deep consumer insight from our cutting edge intent analytics across messaging channels that drive intimate, high impact experiences.":1,"#Transform":1,"#Repeatable, scalable conversational partner solutions":1,"#Explore more Success Services":1,"#LIVEPERSON Partner Program":1,"#Connect one-on-one and convert at the scale of billions":1,"#Conversational Commerce solutions for every industry":1,"#Supercharge return on ad spend":1,"#Automate digital commerce to help travelers convert, upgrade, and add on, wherever they research travel, hospitality, and entertainment.":1,"#Expand":1,"#See what’s possible for joint customers":1,"#Capture first-party data as you turn browsers into buyers":1,"#Keep consumers in their channel of choice to boost conversion rates using QR codes, Conversational ads on Facebook, Instagram, and more.":1,"#Increase conversion rates and customer satisfaction with personalized digital experiences driven by Conversational AI for retail.":1,"#LivePerson partners can join forces with us in multiple ways: embed our platform into your core offerings, expand services to drive higher impact for customers, solve new challenges with integrations, and, of course, collaborate on conversational transformation programs.":1,"#Streamline the checkout process":1,"#Transform your voice business by adopting digital engagement solutions to offer a holistic experience.":1,"#Join us in a winning partnership":1,"#Learn how hundreds of in-store associates and a customer-care-focused digital channel transformed into a fully conversational bridal experience.":1,"#Travel / Hospitality":1,"#Expand adoption of conversational offerings to your existing customers and promote Conversational AI, automation, and digital transformation for new prospects.":1},"version":2287}]