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Those moments don’t have to be debilitating if you know how to take control of what you can control and work through your fear to get things done. In Span of Control, former fighter pilot Carey D. Lohrenz explains how her experiences in the Navy and later as a corporate leader taught her crucial lessons in navigating the toughest life challenges. She shares a framework for staying afloat in even the most difficult situations.":1,"#Span of Control":1,"#In Creative People Must Be Stopped, business professor and consultant David A. Owens discusses the challenges of innovation within organizations. While creative new ideas are increasingly important to stay competitive in today’s dynamic marketplace, he argues that many organizations impose systematic stoppages, or constraints, on the people, processes, and structures best able to foster creativity. He believes that anyone can be creative if given the right support and direction. Owens identifies six major types of constraints: individual, group, organizational, industry-wide, societal, and technological. Using real-world examples from both the corporate and nonprofit sectors, he shows why “innovation killers” often go undetected or underestimated, and what proactive steps can be taken to eliminate them. By organizing a conceptual framework around the constraints, he explains the nature of innovation, how it happens, and what can thwart or stop it. Readers can apply his framework to diagnose, prioritize, and help cure innovation failures in their own teams, groups, or other settings.":1,"#Creative People Must Be Stopped":1,"#In order to create a compelling vision, you need to have a clear understanding of your purpose. Jesse Stoner explains how understanding what business you're in helps to identify a significant purpose from your customer's point of view.":1,"#The Power of Paradox":1,"#The Performance Paradox: Don't Try Harder":1,"#The Inclusion Paradox":1,"#Transcending the Strategy Paradox":1,"#The Innovation Paradox":1,"#The Innovator's Path":1,"#One Piece of Paper":1,"#The Pause Principle":1,"#Public Relations in Asia Pacific":1,"#Follow This Path":1,"#Deny Non-Essential":1,"#Effective time management is critical to organizational success, but cultivating time management habits and encouraging effective use of time can be difficult. In Successful Time Management, Patrick Forsyth lays out long-term strategies for achieving peak productivity without wasting time. You can use these strategies to work more effectively, focus your efforts, help the flow of creativity in the workplace, and better balance home and work life. You’ll also learn methods of time management for the entire workplace, with a focus on managing others.":1,"#Successful Time Management":1,"#When you're a perfectionist, it can be difficult to delegate responsibilities—whether small or large. Elizabeth McCourt explains why learning to delegate provides opportunities for you and your team, and even increases productivity.":1,"#How to Balance Perfectionism and Delegation":1,"#You have probably been in situations where you were afraid to ask for too much because you didn't want to seem selfish. In reality, not only can you get more, but you may also be better liked by asking for more. Next time you need to ask for something, try Zoe Chance's door-in-the-face strategy of asking for more.":1,"#Getting What You Want":1,"#We each only have 24 hours every day to get things done, and no one wants to spend all of those hours at work. In Strategy Sprints, Simon Severino provides exercises to help you spend your time where it matters most. By following his practical steps, you’ll increase revenue, become a better leader, streamline processes, and transform your business without sacrificing the rest of your life.":1,"#Strategy Sprints":1,"#Leaders with authority get things done, but the ability to engage and inspire others is the hallmark of true leadership. In Communicate to Influence, Ben and Kelly Decker explain how every communication opportunity is a chance for leaders to engage, inspire, and influence others. By sharing their Communicator’s Roadmap, Decker grid, and other techniques for improving interpersonal communications, the Deckers show how being intentional about communication—or “communicating to influence”—can be transformational, improving both business and personal relationships and even changing the world.":1,"#Ben Decker, Kelly Decker":1,"#In No More Pointless Meetings, Martin Murphy presents a transformative new way for leaders to get the most out of their teams in the least amount of time. By holding mundane, draining meetings, many managers exhaust their teams and leave their valuable ideas untapped. Murphy introduces a dramatically more effective alternative to conventional meetings—a set of workflow management skills that help re-energize organizations and keep them working at their full potential. His workflow management sessions empower managers to leverage the human capital of their organizations and develop innovative solutions and products.":1,"#<span ljsid-0=\"\">Book Summary</span> <span ljsid-2=\"\">|</span> Martin Murphy":1,"#No More Pointless Meetings":1,"#The article offers tips for salespeople to manage their time. These include planning one's schedule the night before and setting meaningful task to be accomplished, recognizing and modifying old behavioral patterns on improper use of time, and delegating non-sales related tasks to an administrative assistant.":1,"#<span ljsid-0=\"\">Book Summary</span> <span ljsid-2=\"\">|</span> Allison Manswell":1,"#Someday Is Today":1,"#Many businesses have great products and services—they just need a way to attract more customers. In The One Week Marketing Plan, Mark Satterfield provides a five-day marketing plan that any business can use to implement an automated marketing system. This system can increase a business’s income at least twofold, without ever having to chase after clients.":1,"#<span ljsid-0=\"\">Book Summary</span> <span ljsid-2=\"\">|</span> Mark Satterfield":1,"#The One Week Marketing Plan":1,"#\"If the four-day workweek proves to be a successful experiment, which I believe it will, then companies will need to embrace this working style in order to stay competitive in today's brutally competitive job market\", Kimmel says. Long before the four-day workweek was in vogue, Justin Mitchell was an evangelist for flexible schedules.":1,"#What's It Like Working a Four-Day Workweek":1,"#The traditional morning-centric schedule of many American workplaces can destroy the cognitive functionalities, immunities, and performance abilities of people who naturally thrive at night. In The Morning Myth, Frank J. Rumbauskas uses cutting-edge scientific research to explore how night owl tendencies can help you get ahead. Instead of fighting your circadian rhythm, you can embrace your inner night owl and create a flexible work environment that enhances your health, productivity, and success.":1,"#The Morning Myth":1,"#More than two dozen companies that instituted a four-day week in a pilot project saw boosted sales, lower burnout and improved absenteeism, a new report finds.":1,"#New Research Offers The Best Argument Yet For A Four-Day Work Week.":1,"#Living for the Weekday":1,"#In Great Mondays, Josh Levine shares a proven framework that leaders can use to optimize their organizational cultures, improve employee retention, and boost company performance. He uses case studies and success stories to illustrate the importance of culture and its effects on employees’ behaviors, willingness to adapt, eagerness to engage, and likelihood of staying with their companies in the long term. Levine offers a six-pronged approach to designing and managing an organization’s culture. The factors that he cites are critical to driving organizational success, and the elements can be applied, reimagined, and custom-tailored to organizations of any size and in any industry.":1,"#<span ljsid-0=\"\">Book Summary</span> <span ljsid-2=\"\">|</span> Josh Levine":1,"#Great Mondays":1,"#407 Results found for <span ljsid-1=\"\">\"monday\"</span>":1,"#Finding the right...":1,"#Every time you engage in a conversation, you and your conversation partner make choices about the topic, message, wording, and cadence that require each side to adjust and compromise or assert and hold firm. When the conversations are cooperative, you and your partner choose similar options, balancing what you prefer with what you assume the other would choose. While it may seem simple, these conversations require a steady stream of decisions—should you make a joke or be serious? Be familiar or formal? Try a safe topic or talk about what’s really on your mind?":1,"#Conversation: A Game of Coordination":1,"#In <strong ljsid-1=\"\">Talk</strong>, Dr. Alison Wood Brooks explains that messages succeed or fail based on the context of the discussion and your purpose for taking part in it. Using science-backed strategies, this Harvard Business School professor illustrates how you can be more adept at analyzing and adapting to context and more mindful of your purpose as you approach a conversation. Her proven tactics, which are part of her popular TALK course, can help you coordinate your conversational micro-decisions more effectively and understand and entrance people across a range of social settings.":1,"#Every conversation involves an assortment of micro-decisions. You (and your conversation partner) decide what message you want to send, which words you’ll use, and how you’ll use them. When those decisions go wrong, smooth conversations can crack. Tiny fissures may not derail the dialogue, but they can create awkwardness, uneasiness, or confusion. Large ruptures can spark aggression and fracture your relationship. But how can you avoid these conversational pitfalls?":1,"#ISBN: 978-0-593-44349-1":1,"#©2025 by Alison Wood Brooks":1,"#by Alison Wood Brooks":1,"#The Science of Conversation and the Art of Being Ourselves":1,"#Build Your Confidence":1,"#Elias Aboujaoude":1,"#Andy Whittaker, Andy Cope":1,"#Providing more arguments in support of an idea does not necessarily increase its persuasiveness and may introduce countervailing effects. Across five experiments, messages with numerous justifications enhanced perceptions of expertise but also heightened perceived persuasive intent, generating skepticism that offset any persuasive advantage. The results indicate that effectiveness depends on audience priorities, with more extensive arguments working better in expertise-focused contexts and fewer, more selective arguments proving more effective when audiences are wary of persuasion.":1,"#Simplify Your Arguments to Win People Over":1,"#human-centered-communication":1,"#A passionate storyteller who measures his success by helping people reach their potential, <strong ljsid-1=\"\"><a ljsid-1-0=\"\">Stephen Pacinelli</a></strong> is Chief Marketing Officer at BombBomb and coauthor of <em ljsid-3=\"\">Rehumanize Your Business</em>. Before joining BombBomb, he was a customer and advocate of personal video for its benefits to his sales teams as Sales Manager, Vice President of Events, and National Speaker for Realtor.com. In addition, Pacinelli presented to more than 1,000 audiences on topics like online marketing, video communication, consumer psychology, and lead conversion.":1,"#Chief Evangelist at BombBomb, coauthor of <em ljsid-1=\"\">Rehumanize Your Business</em>, and host of <em ljsid-3=\"\">The Customer Experience</em> podcast, <strong ljsid-5=\"\"><a ljsid-5-0=\"\">Ethan Beute</a></strong> has spent the past decade helping business professionals be more personal and human through simple video messages. Before joining BombBomb, he spent a dozen years leading marketing teams inside local television stations in Chicago, Grand Rapids, and Colorado Springs. He holds undergraduate and graduate degrees from the University of Michigan and the University of Colorado-Colorado Springs in communication, psychology, and marketing.":1,"#We can no longer view others as interchangeable parts that drive our successes. Lasting successes will come as we rehumanize businesses, markets, and communications. We must learn to value people for who they are and see our roles in their lives as helpers who can guide them to simpler, smoother outcomes.":1,"#Tomorrows: The Future of Human-Centered Communication":1,"#Build confidence by focusing on one area of improvement at a time.":1,"#Find ways to incorporate more high-quality, authentic, and personalized video messages.":1,"#Be respectful of others’ time and attention by keeping messages short and to the point.":1,"#Start writing like we speak and speaking how our customers speak.":1,"#Build confidence through practice.":1,"#Commit to creating energy and momentum.":1,"#Speak with care and passion.":1,"#Offer frameworks for connection rather than specific scripts.":1,"#Make a shared commitment to favoring connections over efficiency.":1,"#Examine the sales tools and processes we use and study how they might make our customers feel.":1,"#We can achieve even bigger shared wins by inviting our team into the process and fostering a human-centered mindset that every member can buy into. When we do, we’ll develop a shared sense of why people matter to our process. Here are 10 ways we can get started with this task:":1,"#Takeaways: Tips and Tactics":1,"#Being consistent and intentional in every communication.":1,"#Valuing people for who they are and not what they deliver.":1,"#Committing to building trust.":1,"#Staying focused on customer outcomes.":1,"#Delivering wins through conversations rather than presentations.":1,"#Treating people how they want to be treated.":1,"#Not allowing the machines to take over what we do best.":1,"#Remembering to help rather than sell.":1,"#Encouraging human emotion rather than seeing it as a cog in the process.":1,"#Recognizing the need for change.":1,"#We can start applying 10 practices today to make this important shift:":1,"#Human-centered communication is better for our customers, prospects, team members, leaders, partners, suppliers, vendors, and stakeholders than any other approach we’ve tried in the past. It’s a way to make them central to the process and show that we want to provide them with a more helpful, human space.":1,"#Takeaways: Strategies and Philosophies":1,"#Part Three: Takeaways & Tomorrows":1,"#<em ljsid-0=\"\">Define your role as helping, not selling</em>. Once you reimagine your role as helping people who have a core need, you can address and sequence your selling process to align with that new image. First, develop a process to find people who have problems you can solve. Then, engage early and in tailored, personalized ways so you can make it easy for your customers to learn, understand the value you offer, and complete the buying process as painlessly as possible.":1,"#<em ljsid-0=\"\">Study how you’re showing up</em>. Like any pro athlete, you can take your game to the next level by reviewing the game-day footage. Review the messages and videos you send to others and look for specific ways you can improve. Your tweaks could include better phrasing, brevity or expansion of ideas, more personalization, or better sequencing to make your message’s reason, value proposition, and call to action clear and compelling.":1,"#<em ljsid-0=\"\">Set the tone for an amazing relationship</em>. Customers are drawn to—and return to—people who offer them amazing experiences, especially when those experiences are consistent and predictable. We can apply this principle when we’re selling and commit to being amazing and doing amazing things for our customers and prospects—by always offering the best information, responding quickly, being friendly and helpful, and committing to solving their problems. Our amazing actions will help us cut through the noise of our competitors and stand out as dependably wonderful in a world that can infrequently be depended on.":1,"#<em ljsid-0=\"\">Remember that humanity links us together</em>. Many sellers find that success comes when they remember that they work with and for other people. This is especially true when we think of others first, commit to doing no harm, treat others with respect, and keep the value of relationships at the forefront. Together, all of these practices help us foster a people-first mindset that shines through our messages, actions, and deliverables.":1,"#<em ljsid-0=\"\">Foster engagement in new ways</em>. Sometimes, breaking through the noise can be as easy as meeting our customers through the media that matters to them. Since our buyers tend to be digitally connected, socially engaged, and video hungry, we’d do well to get in front of our audiences online with videos that put a face to our messages. Videos can be an effective tool at every stage of the sales process. They humanize us, and when they’re personalized for a specific customer, they’re a great way to show we care.":1,"#<em ljsid-0=\"\">Be confident in what you know and proud of what you do</em>. Too many sales professionals are more focused on the science of the deal rather than the art of selling. We lean on best practices, new forms of automation, and sales tools to help us simplify the selling process. Unfortunately, these prescribed activities can easily hinder forming deep, authentic connections with our customers. Instead, we should invest in our own knowledge and confidence so we can speak candidly with our buyers and meet them precisely where we are. This personalized approach is often warmly embraced by our society, and it goes a long way in fostering customer confidence and trust.":1,"#<em ljsid-0=\"\">Listen to “us” less and “them” more</em>. If we’re to break through the noise, we need to be mindful of two essential matters: who our customers are and what we can solve for them. These factors matter far more than the key points of what we’re offering. When we embrace this mindset, we can find and focus on people we can help. Our helping attitude should drive us to listen and speak authentically to our prospective customers. Then, we can show our earnest desire to help and build the trust needed to co-create a path forward.":1,"#<em ljsid-0=\"\">Show up as the best version of our real selves</em>. When selling becomes an automated task, salespeople tend to leave their personalities at the door. You can be different and more human by sharing the engaging, personable sides of who you are. When you do, you’ll allow your audience to encounter someone they want to connect with. In this digital age, connections are frequently lacking, and it can be refreshing for people to find them, especially in people who take a genuine interest in who they are, where they’re struggling, and what they need to move forward.":1,"#<em ljsid-0=\"\">Break through the noise to earn trust</em>. Most sellers approach conversations with their own interests in mind. The transaction is the goal, a concept that’s unmistakably clear to many buyers. Buyers see this setup every day and have been conditioned to distrust these forms of interactions. We can break through the noise and earn the trust of skeptical buyers by maintaining a human-centered perspective. Start by thinking about how your audience wants you to engage with them rather than how you’d want to take on the conversation. Then, try to understand their “why.” You can ask yourself why they’d want to engage and the benefits that would appeal to them for doing so.":1,"#<em ljsid-0=\"\">Drive motivation through emotional intelligence.</em> People don’t like being treated like machines, and efforts to treat them as such tend to be viewed as cold and impersonal rather than motivating. A better strategy is to speak to our audience’s emotions, listen to their concerns, and help them find paths forward. This approach will set us apart from the bots our audience is accustomed to encountering and prove that we’re genuine human beings who care about what matters to them.":1,"#Ten key ideas can help us embrace human-centered communication and make it a core part of how we operate every day:":1,"#Part Two: Allies & Exemplars":1,"#We must take a different track by striving to form real relationships with our audience and committing to help them make an impact. This means we must stop our go-to ways of selling and start helping in ways that matter.":1,"#Part of building this trust is using the right tools in the right ways at the right times to connect with our audience. To start, we must move away from the “numbers game” so many of us play to reach our audience. This approach is too transactionally focused and is seldom well received. Worse, when we fill people’s inboxes day after day with messages that fail to put them at the center, we become part of the digital pollution overwhelming our audience.":1,"#A More Human Funnel":1,"#These are no simple tasks, but they’re imperative for building the positive familiarity we’ll need as we ask for people’s attention time and again to build mutually beneficial relationships.":1,"#Our energy must be devoted to earning their trust. We can do this by offering information or items of value to our customers and rewarding them for the attention they give them. In addition, we must commit to practicing warmth and competence and showing that we intend to help, with our audience’s best interests at heart.":1,"#Our path forward should be based on this idea. If we’re to rebuild trust as leaders, marketers, or people of influence, we can’t push forward our ideas without thinking about the people who’ll be receiving them—and the distrust that’s deeply ingrained within them.":1,"#We’re unlikely to turn our backs on the digital world, and our customers will continue inhabiting it, too. With this in mind, we must learn to navigate through the pollution and, importantly, play a role in cleaning it up so we can rebuild our trust in one another.":1,"#We’re unlikely to turn our backs on the digital world, and our customers will continue inhabiting it, too. With this in mind, we must learn to navigate through the pollution and,...":1,"#As a society, we spend a great deal of time online. And through it, we’re exposed to large volumes of spam emails, hacking attempts, news of data breaches, phishing attacks, misinformation, and untruthful personas that shake our sense of security. This digital noise causes many of us to lose trust in our news, the facts we’re presented with, and others’ claims.":1,"#Digital Pollution":1,"#Part One: Pollution & Solution":1,"#It’s important to invite team members into our human-centered communication strategies that make our customers, prospects, team members, leaders, partners, suppliers, vendors, and stakeholders central to the process. Together, we can develop a new vision of the roles we can play in our customers’ lives and find better paths to creating shared successes.":1,"#We also must foster engagement in new ways. For example, we can use personalized video messages to introduce ourselves, answer questions, explore who our customers are, and help them feel connected to us.":1,"#These are no simple tasks, but there are many small ways to get started. One way is to eliminate sales scripts in favor of candid conversations that help us discover who our customers and prospects are, where they’re struggling, and what they need to move forward.":1,"#To break through this noise, we must demonstrate that we’re worthy of trust and earnestly care about our customers’ experiences and outcomes. We’ll need to offer information or items that they’ll find valuable, reward customers for the attention they give them, demonstrate warmth and competence, and show that we intend to keep their best interests in mind.":1,"#There’s a new challenge to selling to people in the digital age: cutting through the noise that stems from distrust, misinformation, and untruthful personas.":1,"#Virtually everything (and everyone) has moved online. Because of this shift, we can buy, sell, teach, learn, connect, and communicate far more efficiently than in any generation past. Unfortunately, this shift has come at a cost. In <strong ljsid-1=\"\">Human-Centered Communication</strong>, Ethan Beute and Stephen Pacinelli explain that the roles of people and humanity have lost focus. Instead, conversations seem to prioritize activity and scale, which seldom bring us—or our customers—the sense of connectedness we crave. They recommend that we build the skills needed to foster online connections and learn to overcome the “digital pollution” that stands in our way.":1,"#ISBN: 978-1-63908-000-7":1,"#©2021 by BombBomb™":1,"#by Stephen Pacinelli, Ethan Beute":1,"#A Business Case Against Digital Pollution":1,"#Clicking this link will redirect to relevant products for the Authors Ethan Beute.":1,"#Clicking this link will redirect to relevant products for the Authors Stephen Pacinelli.":1,"#380 Results found for <span ljsid-1=\"\">\"Communication\"</span>":1,"#Building Brand Communities":1,"#In Elite, Nick Hays shares his secrets of success. As a former Navy SEAL, Hays has overcome fierce adversity to reliably perform at the highest level. He presents principles for elite performance that you can use to overcome your own setbacks, eliminate your mental blocks, and accomplish your goals. By embracing the structures and processes presented, you can transform your insecurities and fears into the motivation you need to become elite.":1,"#Elite":1,"#Millennials have a predominate place in today’s workplace. In Managing the Millennials, Chip Espinoza and Mick Ukleja explore the best practices managers can use to effectively engage, nurture, and lead Millennials. They present nine intrinsic values that Millennials possess, as well as nine perceived orientations that managers think Millennials have. The authors offer ways to resolve the resulting conflicts, build relationships, and boost productivity.":1,"#Managing the Millennials, 2nd Edition":1,"#As increasing numbers of Generation Y employees enter today’s workplace, they bring a new set of attitudes that present unique challenges for their managers, many of whom come from older generations. It is not uncommon for managers to report that Gen Yers are too high-maintenance, expect too many benefits, handle criticism poorly, think only in the short term, question authority figures, and are dependent on their parents.":1,"#Not Everyone Gets a Trophy":1,"#The game has changed, and businesses can no longer send out emails to thousands of people and expect them pay any attention. In fact, the emails will most likely go directly into the recipient’s spam folder. In UnMarketing, author Scott Stratten argues that businesses must stop marketing and start engaging through viral, social and above all, authentic means. He shows how to pull potential customers in with well-written, information-loaded blogs, engaging marketing videos that go viral, and simple conversation that ends up touching thousands through Twitter. The updated and revised edition of UnMarketing includes outside-the-box advice on connecting through Facebook, LinkedIn, and Google+ networking sites.":1,"#Scott Stratten":1,"#Unmarketing":1,"#Research shows that satisfied employees are more engaged and committed to helping a company achieve its goals. While leaders try a litany of tactics to boost satisfaction, many find that free lunches and foosball tables are far less effective than efforts that build community. In Ubuntu!, management experts Bob Nelson and Stephen Lundin demonstrate how community, compassion, and collective effort can help leaders everywhere ignite better teamwork and create a positive work environment. Nelson and Lundin share these lessons through a fictional story featuring John, an American manager who struggles with many of the same issues plaguing leaders in offices around the world. John is introduced to the Ubuntu philosophy, which requires a radical shift in his management style. Still, he embraces it under the guidance of a direct report and helps his team achieve remarkable results. While the story is fictional, Nelson and Lundin confirm that the narrative is consistent with their research findings and assert that the same principles can have a transformative effect on companies committed to applying them.":1,"#Ubuntu!":1,"#As a sales professional, you likely wonder how you can stand out, connect with buyers, convert more leads into sales, and make sales without lowering your prices. Because the traditional selling imperatives and common-sense practices of the past are no longer effective, you want to know what you should do differently. In Uncommon Sense, Jill Harrington reveals why the old ways of thinking no longer work, and why some of the traditionally used approaches no longer make sense. Her strategies, frameworks, and expert advice will help you to work smarter to boost your sales, overcome your most frustrating sales challenges, and attain career-boosting results.":1,"#Jill Harrington":1,"#Uncommon Sense":1,"#Increasingly rapid advancements in technology and business practices are inherent aspects of the modern business world, creating new sources of stress and a need for leaders to develop strategies for calmly dealing with unexpected developments. Over the course of a 20-year military career, Navy SEAL Brian “Iron Ed” Hiner developed his mind to excel under pressure and stress, work through fear, and produce positive results. In GUTS: Greatness Under Tremendous Stress, Hiner outlines a practical guide to retraining your brain to develop the same mental resilience as SEALS, allowing consistent greatness in even the most dire of circumstances.":1,"#GUTS: Greatness Under Tremendous Stress":1,"#Every workplace has jerks who cripple productivity and turn work culture toxic. In Wait, I’m Working with Who?!?, Peter Economy outlines a field guide to identify the 16 types of jerks, understand their effects on employees and workplace culture, and take decisive action through 8 strategies for dealing with jerks. By learning to identify jerks and neutralize their impact, you can bolster morale and significantly improve your workplace environment.":1,"#Wait, I'm Working with Who?!?":1,"#In Competing Against Luck, Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan explain how the Theory of Jobs to Be Done can lead a company to successful innovation and growth. By understanding exactly why a consumer “hires” a product or service and what progress the customer wants to make on his or her “Job to Be Done,” an organization can uncover the future innovations that customers will be eager to buy.":1,"#Competing Against Luck":1,"#James L. Barnhart crafted a life path that blended studying electrical engineering in college with serving as an officer in the Navy, eventually leading to a career in the corporate world. In Elite and True, Barnhart chronicles the four stages of his leadership journey and the lessons he’s learned through each stage. In the belief that leaders inspire others to leadership, Barnhart hopes readers will take what’s most meaningful to them from his story to become true leaders themselves.":1,"#James L. Barnhart":1,"#Elite and True":1,"#Stephen Wunker, David Farber, Jessica Wattman":1,"#Jobs to Be Done":1,"#High-pressure situations can cripple even the most competent people. In Crunch Time, Rick Peterson and Judd Hoekstra prove that the difference between success and failure is often a state of mind. They share practical strategies to help individuals, businesses, and leaders reframe difficult experiences and up the likelihood of success amid stress and pressure. Using examples drawn from the world of elite sports, they offer a proven set of skills that help people develop a successful mindset and thrive under pressure.":1,"#Crunch Time":1,"#It is the people who step up to exercise leadership in critical moments that ultimately achieve greater success within their organizations. However, few people are able to recognize the moments that are opportunities to exercise leadership. In Step Up, Henry Evans and Colm Foster identify six common “leadership moments” every professional should recognize along with what actions they must take when they encounter them. By demonstrating leadership in each of the six moments, leaders will be able to improve their overall performances and further their careers.":1,"#Phil Higson and Anthony Sturgess believe that what is known about good leadership is not commonly practiced. They have written Uncommon Leadership to help bring effective leadership practices out of the shadows. Their five-part model helps leaders identify solutions, change their companies’ cultures, focus on customer service, serve employees, and share power.":1,"#Phil Higson, Anthony Sturgess":1,"#Uncommon Leadership":1,"#The presence of UPS – both domestically and internationally – is unmistakable. After all, the package delivery and logistics corporation tracks over fifteen million packages daily. But UPS has not always been the industry giant they are now, leading to the questions: How did UPS get to be the success they currently are? Who were some of the major players? What are the features that distinguish UPS from its competitors? And what can be learned from UPS’s success and applied in other corporations and industries? In Driving Change, Mike Brewster and Frederick Dalzell address these questions through a historical account of the major people, events, and ideals of UPS. Covering topics such as the company’s inception, national and international expansion, unique culture, technology, and global influence, the book leaves no stone unturned. Brewster and Dalzell conclude by revealing what they term the “Secret Sauce” at UPS – three values perceived as key to the company’s success.":1,"#Mike Brewster, Frederick Dalzell":1,"#You have a deep pool of untapped potential that you can draw from when you encounter crises, challenges, and stressful situations. In Unashamedly Superhuman, business speaker, leadership facilitator, and executive coach Jim Steele teaches techniques you can use to tap into this strategic reserve in the right way at the right time. You’ll learn the latest neuroscience, performance psychology, and business models so you can realize your professional goals while reclaiming time, space, and personal fulfillment.":1,"#Unashamedly Superhuman":1,"#In Your Ultimate Success Plan, Tamara Jacobs describes ways that people prevent themselves from having the career success they desire. She offers stories that demonstrate how behaviors like aggressiveness, venting, a desire to be rescued, and a fear of asking for what is wanted contribute to people getting stuck in their jobs. Jacobs provides strategies and tools to eliminate limiting behaviors, create a memorable personal brand, and turn hopes into action plans so people can regain their self-worth and realize their ultimate potential.":1,"#Tamara Jacobs":1,"#Your Ultimate Success Plan":1,"#Businesspeople often have the experience of being constantly busy but feeling as though they and their companies are never truly progressing. In these situations, business is being maintained, but it does not grow, and long-term plans are either nonexistent or never seem to come to fruition. Even short-term goals, such as meeting sales targets, developing new products, or simply getting to meetings on time, can feel overwhelming. Frustration with inconsistency and a lack of focus, despite hours of exhausting work, leaves many people feeling drained. In Unstoppable, Pete Wilkinson lays out a plan for turning these issues around and delivering consistent results. His seven-part Unstoppable System helps businesses and individuals achieve their ultimate aspirations and stop falling short of their full potential.":1,"#Pete Wilkinson":1,"#Unstoppable":1,"#Science and psychology have contributed many interpretive tools that businesses can use to hire employees who will be successful. However, companies do not always understand how to tailor those tools to their businesses and job openings. In Misplaced Talent, Joe Ungemah shows hiring professionals how to assess candidates’ abilities, experience, goals, and values, as well as gauge how well they would fit into their companies’ environments, which is critical to retaining employees once they have been hired.":1,"#Joe Ungemah":1,"#Misplaced Talent":1,"#Business success is often a fleeting thing, so when an organization finds a competitive advantage, it must continue replicating that success over and over again. During the move from the Industrial Age to the Knowledge Age, companies have had to shift the way they lead their employees and acquire new competitive advantages. However, many are still utilizing antiquated systems and are not doing as well as they could be. In The Ultimate Competitive Advantage, Shawn D. Moon and Sue Dathe-Douglass map out the steps organizations can take to improve their competitive positions by embracing new paradigms, improving their organizational cultures, and cultivating loyal employees who will go above and beyond what is expected of them.":1,"#Sue Dathe-Douglass, Shawn D. Moon":1,"#The Ultimate Competitive Advantage":1,"#Skilled coaches inspire those they care about most to achieve their highest goals. In Coaching Up!, former professional basketball player, longtime coach, entrepreneur, and startup advisor and investor Jordan Fliegel, along with Kathleen Landis Lancaster, reveals a powerful method readers can use to connect with employees, colleagues, friends, and family; provide genuine support; and offer concise direction. This simple, three-step process distills the techniques used by charismatic leaders and winning sports coaches into a model readers can apply in their professional and personal lives to reach higher and achieve more.":1,"#Coaching Up!":1,"#While having good employee talent is important, knowing how to effectively apply that talent across the business to meet strategic objectives is even more so. This is the domain of the human resources (HR) function, which has increasingly become a strategic domain. In Victory Through Organization, Dave Ulrich, David Kryscynski, Wayne Brockbank, and Mike Ulrich emphasize that to meet the new demands of an ever-changing, technology-driven business environment, HR must pivot its focus from the individual level to the organizational level. They present a toolkit for effectively applying new and specific competencies within a redefined HR function—with a focus on supporting the right activities to drive organizational success.":1,"#Mike Ulrich, Dave Ulrich, David Kryscynski, Wayne Brockbank":1,"#Victory Through Organization":1,"#Diversity and multiculturalism is frequently championed with the goal of acknowledging the differences between groups while insisting that underneath all people are the same, hoping the focus on similarity will be the key to stamping out hatred. The problem is, all this anti-hate action completely misses the other side of the human equation—the natural tendency many (if not all) people have to be drawn to and enjoy those who are very different from themselves. In Harvard Business School Publishing title Us + Them, author Todd L. Pittinsky proposes there is a vastly overlooked but infinitely better way to bring not only peace between conflicting groups but also actual joy. By leveraging the “power of positive difference,” Pittinsky insists society can more quickly and effectively move beyond “us versus them” and “us and them” to a world of “us plus them.”":1,"#Todd L. Pittinsky":1,"#Us + Them":1,"#In Untapped Agility, Jesse Fewell presents seven leadership strategies for agile transformations. These leadership moves will help you break the “boost/barrier” cycle, where companies experience an initial surge after their first transformational steps but then quickly hit a wall. Whether you’re a team leader, manager, or executive, these principles show how to break the barrier by using untapped tools that already exist in your organization.":1,"#Untapped Agility":1,"#In The Ultimate Sales Pro, Paul Cherry shares 25 groundbreaking ideas that will help you take your sales career to the next level. Using his experience as a sales representative, coach, and consultant, he can show you how to take stock of your skills, build a pipeline, make effective sales calls, and master value propositions as you work to shift your sales abilities from good to great. Packed with research, case studies, and personal anecdotes, The Ultimate Sales Pro brings together new ways of thinking that will help you take charge of your career and maximize your personal performance.":1,"#The Ultimate Sales Pro":1,"#If the pressure to meet deadlines in rapid succession, be available 24/7, and stay on the cutting edge of the latest technology has made you feel like the pace of modern work is leaving you in the dust, you’re far from alone. In Urgent!, Dermot Crowley argues that it’s time to challenge the assumption that a fast-paced, high-stress work environment motivates people to get more done. He presents an alternative approach to urgency to help organizations sustain quality work, innovative creativity, and positive cultures in the long term.":1,"#Urgent!":1,"#In Unequaled, popular speaker and investment banker James A. Runde explains what it takes to develop a successful and fulfilling career. This unconventional guide to getting ahead will teach you how to use interpersonal skills to distinguish yourself at the beginning of your career, build trust with clients in the second phase of your career, and lead successful teams in the final stage of your career.":1,"#James A. Runde":1,"#Unequaled":1,"#Developing good presentation skills is an important part of taking your career to the next level. In Ultimate Presentations, business presentation coach Jay Surti provides practical tips for overcoming presentation stumbling blocks, dealing with the unexpected, and practicing effectively to become comfortable with this important skill.":1,"#Jay Surti":1,"#Ultimate Presentations":1,"#445 Results found for <span ljsid-1=\"\">\"Jeremy Utley\"</span>":1,"#the-creative-mindset":1,"#Consult the muses...":1,"#<em ljsid-0=\"\">Be prepared to capture ideas.</em> Always be ready to capture ideas. Consider carrying a notebook or using your smartphone to record your thoughts.":1,"#<em ljsid-0=\"\">Notice what makes you feel creative.</em> When does creativity come to you most easily? Do you get ideas from interacting with people, walking in nature, or listening to music? Note the time, place, and conditions.":1,"#You can make great products and services even better by adding or eliminating something. That’s what creativity is—an incremental change to something that already exists. The following tips can help you adopt the right mindset for creativity:":1,"#What Is the Creative Mindset?":1,"#Creativity isn’t for a few gifted individuals—it’s a process that can be learned. In <strong ljsid-1=\"\">The Creative Mindset</strong>, innovation experts Jeff and Staney DeGraff present the six essential skills of creative thinking. This step-by-step guide is designed for a wide range of professionals, from individual employees to leaders who want to supply their teams with the techniques that make innovation happen. Readers will learn how to move from clarifying the problem to idea generation to successful result.":1,"#ISBN: 978-1-5230-9015-0":1,"#©2020 by Jeff DeGraff and Staney DeGraff":1,"#by Jeff DeGraff, Staney DeGraff":1,"#Mastering the Six Skills That Empower Innovation":1,"#Staney DeGraff":1,"#Jeff DeGraff<span ljsid-1=\"\">, </span>":1,"#Diversity, equity, and inclusion (DEI) work will never improve by crossing your fingers. Organizations must be accountable and turn good intentions into real impact. In DEI Deconstructed, global practitioner Lily Zheng moves beyond the concept of “best practices” and provides the tools and roadmap needed to make systemic change. By looking at DEI with a nuanced approach to identity, trust is built, results are measured and accounted for, and lasting organizational change is achieved.":1,"#Roland Deiser’s Designing the Smart Organization tackles the challenges of initiating corporate learning programs in order to compete in today’s global market. Corporate learning programs are a necessity in today’s fast moving business world; they serve as a catalyst for strategic change and ingenuity that make any organization successful. In order for learning initiatives to be effective in the workplace, they must become a part of the business processes. Learning should no longer be perceived as a tool for leveraging an organization. Instead, learning should be regarded as a core competency in any business.":1,"#Roland Deiser":1,"#Creativity isn’t for a few gifted individuals—it’s a process that can be learned. In The Creative Mindset, innovation experts Jeff and Staney DeGraff present the six essential skills of creative thinking. This step-by-step guide is designed for a wide range of professionals, from individual employees to leaders who want to supply their teams with the techniques that make innovation happen. Readers will learn how to move from clarifying the problem to idea generation to successful result.":1,"#Jeff DeGraff, Staney DeGraff":1,"#The Creative Mindset":1,"#In Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight, Thomas A. Stewart and Patricia O’Connell teach organizational leaders how to align their strategy and enhance customer satisfaction by implementing the principles of service design. Leaders who embrace this approach can realize tremendous organizational benefits through the development of new ideas and actions and enhanced degrees of effectiveness. Their customers also benefit as they experience reliably satisfying outcomes through every interaction and touchpoint. When effectively and insightfully applied, the principles of service design and delivery have the potential to transform businesses in every industry and set the course for sustainable success.":1,"#Patricia O'Connell, THOMAS A. STEWART":1,"#Woo, Wow, and Win":1,"#John Maeda, Becky Bermont":1,"#Design thinking matches user needs with what’s technologically possible. Businesses can use this approach to generate new market opportunities and deliver customer value. Unfortunately, many organizations are unsure where to begin. In HBR’s 10 Must Reads On Design Thinking, Harvard Business Review Press curates relevant articles that can help business leaders incorporate design thinking into their company cultures and operations.":1,"#HBR's 10 Must Reads On Design Thinking":1,"#Customers increasingly demand value from the services they use and expect their changing needs will be met. In Service Design for Business, Ben Reason, Lavrans Løvlie, and Melvin Brand Flu take an outside-in view of the customer lifecycle to determine the most effective means of meeting customer expectations while fulfilling business goals. They look at identifying and addressing customer pain points as well as how to guide users effectively through the service experience. The book provides a blueprint for creating responsive, agile, and customer-centric service structures that attract and retain customers from before engagement with the service to after the contract is fulfilled.":1,"#Service Design for Business":1,"#Presentations often suffer from boring white backgrounds, too many bullet points, and terrible clip art. Richard Goring reveals 3 easy steps you can take to design an interesting and impressive presentation.":1,"#Design Your Presentation to Impress":1,"#There is more innovation and competition in the business world today than ever before. For a business to stand out, it must be able to design products and services that provide people with quality experiences throughout the entire customer journey. In Experience Design, Patrick Newbery and Kevin Farnham leverage their expertise from the experience design firm Method, Inc., to provide business leaders and designers with the tools and techniques to collaborate better and provide superior customer experiences. They demonstrate the power of the experience design approach and how it can be used to integrate brand, value, and customer experience to build better engagement.":1,"#In today’s economic climate, companies that wish to not only survive but thrive must demonstrate both scale (the ability to expand) and agility (the ability to develop new products and features and try new business models). Many large, long-standing companies have gone out of business because they did not possess agility, and statistics show that only 1 out of 10 startups is successful because the others do not know how to scale. However, in Design to Grow, David Butler and Linda Tischler explain how designing on purpose can help companies scale and be agile. By defining design and explaining how it can be used, they show readers how to stay ahead of the competition by embracing collaboration, objectively evaluating every aspect of the business, and factoring in external elements that play a large role in any organization’s success.":1,"#Design to Grow":1,"#In Harvard Business School Publishing title Well-Designed, Jon Kolko suggests that most of the processes used today to design and develop products are arcane and based on outdated modes of thinking. As an alternative, Kolko offers a powerful and repeatable design process to help developers conceive, design, and produce innovative and emotionally engaging products and services. He argues that because designers’ sensibilities are focused on design, they can also become great leaders in product management.":1,"#Jon Kolko":1,"#In Innovation by Design, Thomas Lockwood and Edgar Papke explore how to apply design thinking to improve an organization’s economic, social, and environmental value. Organizations that embrace design thinking identify the right problems to solve, demonstrate empathy with collaboration, utilize accelerated learning through visualization, and integrate business model innovation. The authors investigate the similar attributes, or core qualities, that the most innovative organizations share.":1,"#Thomas Lockwood, Edgar Papke":1,"#Innovation by Design":1,"#In addition to IQ and EQ is DQ, or design quotient. Ayse Birsel reveals 9 easy DQ steps to employ to be agile, empathic, problem-solving professionals in a world of complex and constant change.":1,"#How to Develop Your Design Thinking Skills":1,"#In Design Like Apple, John Edson describes how companies can use design to gain a competitive advantage. Through an in-depth breakdown of Apple’s philosophies, practices, and inner workings, Edson reveals that quality design does in fact produce superior products, manufacturing, customer experiences, and brand. He also shares how to nurture taste, talent and a design culture at every level of an organization. Executives, managers, employees, and companies will be able to apply Edson’s design lessons to effectively bolster their design capability to its fullest potential.":1,"#John Edson":1,"#Design Like Apple":1,"#213 Results found for <span ljsid-1=\"\">\"design\"</span>":1,"#No Results found for <span ljsid-1=\"\">\"communication\"</span>":1,"#Using sound project methodology does not guarantee successful projects. Successful project management in today’s fast changing environment is all about communications skills, according to veteran project manager Michael Campbell. The number one factor in the success or failure of projects is the quality and the consistency of communications. The other key success factor is the support and engagement of leadership in their projects. In Communications Skills for Project Managers, Campbell outlines these critical components of project success and illustrates how to deliver a successful project that will ensure the business benefits promised.":1,"#Communications Skills for Project Managers":1,"#Recruiting and retaining top talent is increasingly important for organizations in today’s competitive landscape. Human resources must be able to effectively communicate with all members of its organization, particularly when the company is an international one. In Effective HR Communication, Debra Corey offers the IMPACT communication model, which addresses the importance of investigation, medium, planning, allies, content, and testing. Organizations that apply this model can strengthen their company cultures, build employee trust, improve employee engagement, and successfully inform and educate. All this will boost an organization’s return on investment over the long term.":1,"#Virtually everything (and everyone) has moved online. Because of this shift, we can buy, sell, teach, learn, connect, and communicate far more efficiently than in any generation past. Unfortunately, this shift has come at a cost. In Human-Centered Communication, Ethan Beute and Stephen Pacinelli explain that the roles of people and humanity have lost focus. Instead, conversations seem to prioritize activity and scale, which seldom bring us—or our customers—the sense of connectedness we crave. They recommend that we build the skills needed to foster online connections and learn to overcome the “digital pollution” that stands in our way.":1,"#Human-Centered Communication":1,"#169 Results found for <span ljsid-1=\"\">\"communication\"</span>":1,"#<strong ljsid-0=\"\"><a ljsid-0-0=\"\">Jennifer Brown</a></strong> is an award-winning entrepreneur, speaker, diversity and inclusion consultant, and author. Her work in talent management, human capital, and intersectional theory has redefined the boundaries of talent potential and company culture. Brown’s presentations awaken and inspire leaders to step forward more proactively on behalf of diversity, and to set a tone that seeks and celebrates inclusion as a core business driver. Brown has spoken at many top conferences and events worldwide, such as the International Diversity Forum in Paris and the inaugural Global D&amp;I Summit in India, as well as the Forum for Workplace Inclusion, the Out & Equal Workplace Summit, Emerging Women, and the Better Man Conference in the United States.":1,"#beyond-diversity":1,"#<strong ljsid-0=\"\"><a ljsid-0-0=\"\">Rohit Bhargava</a></strong> is on a mission to help the world be more open-minded by teaching anyone how to be a non-obvious thinker. He’s the founder of both the Non-Obvious Company and Ideapress Publishing, as well as the #1 <em ljsid-2=\"\">Wall Street Journal</em> best-selling author of seven books. Bhargava is an expert in trends, marketing, storytelling and building trust—and his insights and signature workshops have been used by the World Bank, NASA, Intel, Disney, Colgate, Swissotel, Coca-Cola, Schwab, Under Armour, NBC Universal, American Express, and hundreds of others large organizations.":1,"#Broaden your horizons and gain new perspective by actively engaging with the perspectives of people from generations, cultures, and genders other than your own.":1},"version":203479}]