[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":false,"translateTitle":false,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"custom","font":"rgb(255,255,255)","header":"rgb(30,106,160)","background":"rgba(0,47,86,1)","position":"left","positionVertical":"bottom","border":"rgb(0,0,0)","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[],"activeLanguages":{"es-LA":"Español (América Latina)","fr":"Français","zh-Hans":"中文","pt-BR":"Português (Brasil)","de":"Deutsch","ar":"العربية","ja":"日本語","ru":"Русский","it":"Italiano","tr":"Türkçe","th":"ไทย","vi":"Tiếng Việt","ko":"한국어","pl":"Polski","en":"English"},"enabledLanguages":["ar","de","en","es-LA","fr","it","ja","ko","pl","pt-BR","ru","th","tr","vi","zh-Hans"],"debugInfo":false,"displayBranding":true,"displayBrandingName":false,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":false,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[{"phrase":"#Showing 1-48 of <var total_pages=\"\"></var> items","candidate":"#Showing 1-48 of ","variables":["<var total_pages=\"\"></var>"],"regex":"^#Showing 1\\-48 of ([\\d ]{4,}) items$"},{"phrase":"#<var page1=\"\"></var> - <var page2=\"\"></var> of <var page3=\"\"></var>","candidate":"#","variables":["<var page1=\"\"></var>","<var page2=\"\"></var>","<var page3=\"\"></var>"],"regex":"^#([\\d ]{1,3}) \\- ([\\d ]{1,3}) of ([\\d ]{1,5})$"},{"phrase":"#<var results=\"\"></var> Results found for \"<var quotes=\"\"></var>\"","candidate":"#","variables":["<var results=\"\"></var>","<var quotes=\"\"></var>"],"regex":"^#([\\d ]{1,}) Results found for \"(.{1,})\"$"},{"phrase":"#<var num-hours=\"\"></var> hours ago","candidate":"#","variables":["<var num-hours=\"\"></var>"],"regex":"^#([\\d ]+) hours ago$"},{"phrase":"#(<var hour1=\"\"></var>:<var min1=\"\"></var> minutes)","candidate":"#(","variables":["<var hour1=\"\"></var>","<var min1=\"\"></var>"],"regex":"^#\\(([\\d ]{1,2}):([\\d ]{1,2}) minutes\\)$"},{"phrase":"#You are signed in as <var signed_in_as=\"\"></var>","candidate":"#You are signed in as ","variables":["<var signed_in_as=\"\"></var>"],"regex":"^#You are signed in as (.+?)$"},{"phrase":"#<var hour=\"\"></var>:<var minutes=\"\"></var> minutes","candidate":"#","variables":["<var hour=\"\"></var>","<var minutes=\"\"></var>"],"regex":"^#([\\d ]{1,2}):([\\d ]{1,2}) minutes$"}],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":197170},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":197170},{"_id":"outdated","outdated":{"#No Results found for \"fisica\"":1,"#Paul X. Mccarthy":1,"#te477168@uaeh.edu.mx":1,"#8 Minuten":1,"#(4:00 Minuten)":1,"#(2:26 Minuten)":1,"#(4:02 Minuten)":1,"#(2:29 Minuten)":1,"#(2:08 Minuten)":1,"#(2:07 Minuten)":1,"#(1:54 Minuten)":1,"#(2:37 Minuten)":1,"#(1:35 Minuten)":1,"#Alert Invalid email format. Please use the format: name@example.com":1,"#<span ljsid-1=\"\">3</span> of <span ljsid-3=\"\">413</span>":1,"#<span ljsid-1=\"\">2</span> of <span ljsid-3=\"\">413</span>":1,"#<var hour=\"\"></var>:<var minutes=\"\"></var> minutes":1,"#You are signed in as <var signed_in_as=\"\"></var>":1,"#Invalid email format. Please use the format: name@example.com":1,"#Ver divulgaciones":1,"#The more confident you feel, the more effective a communicator you become. To bolster your confidence, you must learn to:":1,"#In the business world, getting your message across is essential. And yet many professionals still struggle to do so. <strong ljsid-1=\"\">Writing, Presenting, and Communicating with Confidence</strong> from Harvard Business Review Press aims to solve this problem with its collection of essays describing how to strengthen your communication skills while overcoming common obstacles. Organized into five sections, this book outlines strategies for you to become a better, more persuasive communicator in person, on paper, and online.":1,"#<em ljsid-0=\"\">Practice confident behaviors</em>. Confidence is a muscle that must be patiently strengthened over time. One exercise that can further this process is...":1,"#<em ljsid-0=\"\">Structure your presentations</em>. When giving a presentation, it’s best to structure your information in the “what,” “so what,” and “now what” format. This requires you to start with facts, explain the facts’ implications, and then define what the next steps are. This three-part formula will make you feel in control and help your audience better understand your message.":1,"#ISBN: 979-8-89279-009-3":1,"#Christopher Hromas, Robert Hromas":1,"#Einstein's Boss":1,"#(5:00 Minuten)":1,"#(3:00 Minuten)":1,"#Cerrar este diálogo":1,"#Se abre en una nueva ventana":1,"#Robert Biswas-Diener, Christian Van Nieuwerburg":1,"#Nisha Paliwal, Wilhem Bielert, Michael Proksch":1,"#Suchen":1,"#Helfen":1,"#Heim":1,"#With the many varieties of media available, it might be expected that workplace communications have yielded higher degrees of productivity and enhanced organizational effectiveness. Indeed, available media offer great promise for enhancing...":1,"#by Theresa A. Domagalski":1,"#successful-workplace-communication-in-the-age-of-technology":1,"#Clicking this link will redirect to relevant products for the Author Theresa A. Domagalski.":1,"#Artificial intelligence (AI) is rapidly gaining traction in businesses across industry sectors. The latest advance in this technology field is generative AI, which represents a giant step forward. As leaders grapple with how to deploy AI effectively, they face decisions with significant consequences. In Human + Machine, Updated and Expanded, Paul R. Daugherty and H. James Wilson offer insights and frameworks to help organizations profit from today’s age of AI.":1,"#Human + Machine, Updated and Expanded":1,"#Conversation is the best way to connect with others, and the best conversations include both speakers and listeners as active participants. Most people don’t refer to listening as an active conversational skill; however, good listeners listen with intention, keep an open mind, and remain curious to connect with others deeply. In Radical Listening by Christian Van Nieuwerburgh and Robert Biswas-Diener, learn how to approach conversation from a listener’s perspective and adopt specific skills, techniques, and concepts to enhance your conversations and foster deeper connections.":1,"#Radical Listening":1,"#Diana Verde Nieto":1,"#EBSCO Learning Accel":1,"#Companies increasingly value innovation and complex decision-making skills to gain a competitive edge. At the same time, millions of neurodiverse people across the United States offer creative thinking, visualization, and problem-solving skills that have historically been undervalued. In The Neurodiversity Edge, Maureen Dunne describes how organizations can support their neurodivergent employees and create a culture of innovation and collaboration. By creating a foundation of mutual respect, interrogating organizational biases, and building cross-cultural empathy, you can transform your workplace into a productive, inclusive environment.":1,"#While you may possess a natural management style, remote management often requires you to be flexible. Tam Sanderson defines 4 types of remote management styles.":1,"#How to Determine Your Remote Management Style":1,"#The Neurodiversity Edge":1,"#EBSCO Learning Home":1,"#Universidad Autonoma del Estado de Hidalgo":1,"#back to top":1,"#Troubleshooting":1,"#Technical Support":1,"#Contact our support team at <a ljsid-1=\"\">support@ebsco.com</a> or reach out to your company's designated admin for assistance.":1,"#I have a question about Accel. Who should I contact?":1,"#For the best experience, cookies are recommended. At a minimum, to stay logged in, cookies must be turned on. Without cookies, you may miss out on time-saving features like personalization, but the site will work in a simpler way.":1,"#Do I have to enable cookies?":1,"#Accel works best with the latest versions of Chrome, Firefox, Safari, or Edge.":1,"#What web browsers does Accel work best with?":1,"#Accel can be accessed on all computers, tablets, and smartphones using a web browser. The platform is optimized for all browsers, allowing a seamless experience across all devices.":1,"#What devices can I access Accel on?":1,"#Your personalized content recommendations are determined through your responses to the onboarding survey. The suggested content will appear in the \"Recommended Content\" carousel on your home page.":1,"#How are my personalized recommendations determined?":1,"#Yes, you can access the onboarding survey through your profile. Under \"Edit Profile,\" you can find the onboarding survey and take it at any time.":1,"#I snoozed the onboarding survey, and now it won't show up again. Can I still access it?":1,"#If your current recommendations no longer align with your interests, you can update them by editing your answers to the onboarding survey. You can access your reponses through the \"Edit Profile\" option under your profile. There, you can select \"Edit Responses\" and modify your onboarding survey. This will update your personalized recommendations.":1,"#How can I change the content recommendations I'm shown?":1,"#Yes, your progress is tracked automatically. Visit My Learning to view content you've bookmarked, started, and completed. Content you've saved for later appears as \"Not Started,\" resources you've recently viewed will be \"In Progress,\" and all finished content is marked \"Completed.\"":1,"#Is there any way to track what I've already completed or started?":1,"#We suggest taking advantage of our filtering system. Navigate to <em ljsid-1=\"\">All Resources</em>, then sort content through the filter options. You can narrow content down through topic area, type, duration, author or speaker, and publisher. If you aren't sure what filters are applicable, you can also begin with our most recently added content or the custom recommendations available in your \"Recommended Content\" carousel on the home page.":1,"#There's so much content available. Where do I start?":1,"#We welcome suggestions from our customers! Submit your ideas or content recommendations to <a ljsid-1=\"\">AccelCustomerSuccess@ebscolearning.com</a>, and our content team will review them.":1,"#I have a suggestion for Accel.":1,"#Yes, the notepad feature is available on every content form. You can title your note and write any comments you have while completing a piece of content. You can access your notes through the My Notes section.":1,"#Can I take notes and make comments as I complete content?":1,"#Yes! Accel has numerous curated Learning Paths, which combine various resource types to support a learning objective. Successful completion of the Learning Path will allow learners to download a custom certificate of completion.":1,"#Are there certificates or badges I can earn for completing content?":1,"#Account Troubleshooting":1,"#Bookmarks and Likes are two ways of saving content on Accel. Both can be accessed in the <em ljsid-1=\"\">My Learning</em> section. Bookmarks are a great way to save content for easy access, as you can create different folders to organize your bookmarks. Liked content simply appears under the <em ljsid-3=\"\">Liked</em> section within <em ljsid-5=\"\">My Learning</em>.":1,"#What's the difference between Bookmarks and Likes?":1,"#New content is added to Accel weekly. We add five new book summaries, with one uploaded each day. We also add three new articles and two new videos each week. Learning paths are added on a biweekly basis, with one new path every other week.":1,"#How often is new content added?":1,"#Reflection Questions are a resource available on select book summaries and all videos, which you can complete after finishing the content. Each PDF contains a \"reflect\" question, an \"act\" to complete, and a \"discuss\" question to answer. These questions are designed to help you apply the information taught in the book summary or video.":1,"#What are Reflection Questions?":1,"#Select the “Forgot Password?” link located below the password field on the login page. Follow the prompts to reset your password. You'll receive an email with a link to create a new one.":1,"#I forgot my password. What should I do?":1,"#Click the profile icon in the top right corner of the page, next to the search bar. From the dropdown menu, select \"Edit Profile\" to update your account details, including your name, email, password, and onboarding survey responses.":1,"#How do I update my account information?":1,"#Select a category of frequently asked questions from the list below.":1,"#(<var hour1=\"\"></var>:<var min1=\"\"></var> minutes)":1,"#<var num-hours=\"\"></var> hours ago":1,"#Organizational energy is tangible and measurable, and is a significant contributing factor to a company’s overall success. This energy is highly productive at its best, and corrosive to a company’s culture at its worst. Fortunately, energy is malleable. With the right leadership, culture, and strategies in place, companies can turn negative energy into sustainable, productive energy. In Harvard Business School Publishing’s Fully Charged, Heike Bruch and Bernd Vogel provide executives with an energy matrix and an Organizational Energy Questionnaire (OEQ) that lets them measure their overall company energy. They also provide strategies for managing energy and avoiding energy traps. Business Book Summaries® • Copyright ©2014 EBSCO Publishing Inc. • All Rights Reserved":1,"#In The Secrets of AI Value Creation, Michael Proksch, Nisha Paliwal, and Wilhem Bielert describe how to leverage artificial intelligence (AI) to generate sustainable value in current and future business functions. As companies rush to tap into AI’s value potential, it becomes increasingly critical for leaders to strategically align business interests with AI systems. By investing in data management systems, identifying AI-related business opportunities, and aligning stakeholder motivations, companies can position themselves as leaders in the AI era.":1,"#The Secrets of AI Value Creation":1,"#Artificial intelligence (AI) isn’t a potential disruption to your life, it’s currently transforming businesses, industries, and societies at a historic pace. If you want to succeed in the age of AI, you need to work with it, not against it. In Irreplaceable, AI expert Pascal Bornet describes how to become irreplaceable in an era of increasingly integrated AI. By fostering a symbiosis with AI, developing uniquely human skills, and ethically integrating AI into your business, you can stay ahead of the accelerating technology curve and become irreplaceable.":1,"#Pascal Bornet":1,"#Irreplaceable":1,"#In The Win-Win Workplace, CEO Angela Jackson inspires leaders to transcend the transactional status quo corporate model and build a new kind of collaborative workplace where both employees and organizations share success. Armed with data, real-world stories, and a nine-pillar approach, you’ll learn to prepare, act, refine, communicate, and ultimately implement a strategy where both you and your workers can thrive and win.":1,"#Angela Jackson":1,"#The Win-Win Workplace":1,"#If your workplace, work practices, or working styles aren’t suiting your team, Lynda Gratton’s four-step process for redesigning work may help you create better outcomes. Her well-researched methodology can help you identify what matters most, recognize what you can (and must) change, and test and implement ideas that will unlock benefits and minimize pains. Redesigning Work can help you work through these important steps and transform your company for the better for everyone involved.":1,"#Redesigning Work":1,"#The article emphasizes the importance of designing learning experiences around pivotal leadership situations to enhance leadership effectiveness and team dynamics. It discusses how critical moments, such as onboarding, performance conversations, and crisis management, can significantly impact a leader's success and the overall organization. The author suggests using methods like discovery sessions and empathy mapping to identify these key moments and tailor learning experiences that are practical and relevant. Additionally, the article outlines strategies for sustaining leadership development through accountability measures, mentorship, and ongoing support, ultimately linking leadership growth to tangible business outcomes.":1,"#Ryan Decoste":1,"#Moments That Matter Can Drive Success":1,"#by Kaye, Beverly":1,"#Clicking this link will redirect to relevant products for the Publisher T&D.":1,"#career-development-conversations":1,"#Clicking this link will redirect to relevant products for the Authors Beverly.":1,"#Clicking this link will redirect to relevant products for the Authors Kaye.":1,"#<strong ljsid-1=\"\"> Meet ever-expanding expectations. </strong> Every quarter, you're asked to achieve a little (or a lot) more...":1,"#Universidad Autonoma del Estado de Hidalgo - Logo":1,"#Ayude al operador del sitio web a comprender cómo funciona su sitio web, cómo interactúan los visitantes con el sitio y si puede haber problemas técnicos.":1,"#Permita que el sitio web recuerde las elecciones que realiza (como su nombre de usuario, idioma o la región en la que se encuentra) y proporcione características mejoradas y más personales. Por ejemplo, un sitio web puede proporcionarle informes meteorológicos locales o noticias de tráfico al almacenar datos sobre su ubicación general.":1,"#Se utiliza para ofrecer publicidad que sea más relevante para usted y sus intereses. También se puede usar para limitar la cantidad de veces que ve un anuncio y medir la efectividad de las campañas publicitarias. Las redes publicitarias suelen colocarlos con el permiso del operador del sitio web.":1,"#No hay elementos de almacenamiento":1,"#Necesario para habilitar la funcionalidad básica del sitio web. No puede deshabilitar las cookies esenciales.":1,"#Cuando visita sitios web, pueden almacenar o recuperar datos sobre usted utilizando cookies y tecnologías similares (\"cookies\"). Las cookies pueden ser necesarias para la funcionalidad básica del sitio web, así como para otros fines. Tiene la opción de deshabilitar ciertos tipos de cookies, aunque hacerlo puede afectar su experiencia en el sitio web.":1,"#Alert Passwords do not match.":1,"#Passwords do not match.":1,"#Artificial intelligence (AI) is no longer just a buzzword—it’s a necessity. In Your AI Survival Guide, business executive and technologist Sol Rashidi teaches nontechnical business leaders proven AI development strategies. You’ll learn how to establish your AI strategy, pick your use cases, and prepare teams to overcome the most common obstacles to implementing AI in your organization.":1,"#Your AI Survival Guide":1,"#Beverly":1,"#Kaye":1,"#The Strategic Side Gig":1,"#THERESA M. WELBOURNE":1,"#In today’s fast-changing, unpredictable world, helping others grow isn’t just a nice-to-have—it’s a leadership imperative. This learning path will show you how to create psychologically safe environments, coach others through uncertainty, and become the kind of leader who fuels career growth, even in the most volatile conditions.":1,"#Empowering Career Growth":1,"#T&D":1,"#Helen Patterson":1,"#Francesca Sotgui, Georgia Liadeli, Peter W.J. Verlegh":1,"#The article discusses the evolving roles of coaching, mentoring, and sponsorship in the workplace, emphasizing their importance as transformative practices that empower employees and enhance workplace culture. It highlights a shift from viewing these relationships as tools for problem-solving to recognizing them as essential for fostering inclusion, mental well-being, and readiness for future skills, particularly in the context of AI integration. The article also underscores the need for organizations to embed these practices into their strategies, ensuring proper training and recognition to create supportive environments where individuals can thrive.":1,"#The Power of Mentorship and Coaching In a Human-Centered Workplace":1,"#The article discusses the importance of optimizing employee energy for obtaining more work production. It informs that employee energy should be optimized and mentions that and manager's energy affects employee energy. Topics discussed include defining and measuring energy, managing executive's energy at work, and large amount of money spent on improving employee engagement. It mentions the Leadership Pulse sample to calculate ideal energy.":1,"#If you want to help your employees grow without feeling like you’re micromanaging their development, this learning path is for you. You’ll learn how to lead career conversations that are personalized, empowering, and aligned with both individual aspirations and organizational goals.":1,"#Facilitating Growth Conversations":1,"#©2025 by Harvard Business School Publishing Corporation":1,"#Communicating Effectively<span ljsid-1=\"\">, </span>":1,"#The article from Administrative Professional Today discusses the importance of eliminating unnecessary apologies in professional communication. It highlights how over-apologizing can undermine one's competence and self-assurance, especially for executive assistants. The piece offers practical tips and language alternatives to replace apologetic phrases with confident and assertive communication, emphasizing the value of intentional and strategic language choices in the workplace. Readers are encouraged to recognize and change apologetic language patterns to foster a culture of confident communication and professional growth.":1,"#Confident Communication: Eliminating Unnecessary Apologies":1,"#Build Your Confidence":1,"#Too often in business, unnecessary time, effort, and money are spent on executing tasks. These expenditures represent a type of friction that can have damaging effects on individuals, teams, organizations, and economies when efforts aren’t made to mitigate or eliminate them. In Friction, Roger Dooley helps leaders identify the most damaging points of friction within their businesses. He examines common roadblocks, such as meaningless rules and procedures, cumbersome meetings, and complexities in the customer experience, and shows leaders how to alter them to drive benefits and create positive, lasting change.":1,"#In Training in Motion, Mike Kuczala uses decades of research, anecdotes, and analogies to describe kinesthetic learning principles and activities that have helped presenters—from classroom educators to corporate professionals—better connect with their audiences. Kuczala begins by summarizing areas of the brain related to memory and learning that are stimulated by movement. He then outlines the types of movements that can be used during training events to make learning more productive. These techniques, illustrated with practical and relatable examples, will be relevant to professional trainers, presenters, and teachers, as well as individuals who would like to engage more effectively with audiences.":1,"#Alert Please make sure your password matches the mentioned criteria.":1,"#Publicidad Dirigida":1,"#The article focuses on the role of movement in enhancing knowledge acquisition and cognitive development. Topics include the impact of physical activity on learning and executive function, historical and cultural approaches to kinesthetic learning, and the risks of over-reliance on AI in education and critical fields.":1,"#Art Murray":1,"#Knowledge Through Motion":1,"#Clicking this link will redirect to relevant products for the Topics Coaching & Mentoring.":1,"#<var results=\"\"></var> Results found for \"<var quotes=\"\"></var>\"":1,"#Fantastic":1,"#Becoming an Energy Director to Lead and Achieve":1,"#15 Lessons of Innovation for 2016":1,"#Please make sure your password matches the mentioned criteria.":1,"#Communication<span ljsid-1=\"\">, </span>":1,"#Error":1,"#HBR Work Smart Series":1,"#Source: KM World":1,"#Hide Password":1,"#How Generative AI Fits Into Your Marketing Strategy":1,"#The article explores the shift of generative AI from creative novelty to widespread use in summarizing media. It highlights concerns over the loss of depth and nuance in favor of faster, more accessible content consumption. AI's role in digital efficiency raises questions about its impact on culture and human engagement with information. The article also mentions the prevalence of AI summarization in various industries, such as Zoom, Microsoft, Apple, Adobe, Canva, Amazon, and Google. While summarization can be seen as an efficiency, using AI as a mass compression algorithm for culture inevitably leads to something being lost in truncation.":1,"#Navigation":1,"#Thus, messages that one party might perceive as sensitive, difficult or important require richer forms of interaction that encompass body language and emotions, along with two-way feedback between the parties. This will ensure that the communication exchange is effective even if not efficient in the short term. Failing to address important or sensitive subjects correctly erodes trust and ultimately harms the relationship.":1,"#The purpose of the communication":1,"#It is important to note that a desire to use the most efficient methods of communicating with others does not necessarily result in communication that is effective. Efficient communication strives to convey a message in a timely manner. In essence, the sender is free to move on to other tasks once the message has been sent. For this, cell phone text messages, computer-based e-mails and voice mail may all be suitable methods. Each of these modalities permits the message sender to complete the intended communication quickly. In the absence of a feedback loop, however, the efficient delivery of a message may not be the most effective alternative. Messages lack effectiveness either when they do not reach the intended recipient in a timely manner or when they are not received in the way they are intended. Technological failures may result in lost messages that do not reach the intended individual, as is the case when email messages are sent to a junk mail or spam folder, or when text messages fail to deliver to the recipient or when voice mail does not save a message. These glitches cannot be foreseen by the sender of the message in advance, yet they may unfavorably impact the intentions of the sender to reach the receiver. This not only compromises efficiency, it is also ineffective. One useful safeguard is to engage more than one medium if the information needs to be timely. This could be accomplished by following an email message with a telephone call, or by requesting a \"read\" receipt that informs the sender the e-mail message has been read.":1,"#By Theresa A. Domagalski, Ph.D.":1,"#Consider also the cultural differences among members of your workforce. Nonverbal communication is interpreted differently depending on the culture in which an individual is raised. The use of eye contact for instance signifies confidence, respect and attentiveness in U.S. culture but means something quite different in Asian culture. Employees with Asian backgrounds perceive eye contact as disrespectful when they communicate with someone of higher status. They also avoid verbal challenges with those of higher status, unlike U.S. culture where respect among younger generations is earned rather than granted by occupational designation. Moreover, Americans exhibit a comfort with direct communication that differs from some cultures which prefer to rely upon body language and non-verbal cues rather than direct statements. Thus, when addressing employees, it befits those who initiate communication with others to consider how the rituals and stylistic tendencies of others may differ from one's own.":1,"#The workforce of today is fortunate to have the benefit of diverse individuals who offer rich perspectives and skills. The diversity also presents an opportunity to others to extend their communication repertoire. Consider the different generations currently occupying the workplace. Millennials, or 20-somethings, were born with a technological device in their hands. As such, they are adept at reaching out to others virtually. They are, however, less skilled and less comfortable with direct and in-person conversation. Therefore, routine information is readily received by this age group on their technology and should be the preferred medium. Yet, millennials also desire coaching, frequent feedback and mentoring. Occasionally, this will require in-person contact; this is especially so when they need to be corrected. When the message is sensitive, be reminded that a rich, direct medium is the best approach. However, since millennial employees lack skill with direct communication, any such communication should be provided in a positive manner so that it is received favorably. Generation X, those employees in their middle 30's and into their late 40's are quite comfortable with e-mail as a routine form of communication. When interacting with this generation, the message will be best received when the emphasis is on results. This cohort is concerned with the end results more so than the process. They are also comfortable with informality. Thus, tailoring communication in this manner has the greatest potential for effectiveness. Baby boomer employees, those in the 50 to 65 age range, possess a mindset of hard work and paying one's dues. Employees in this cohort are most comfortable with face-to-face communication and receiving news in a way that enables two-way communication. It may be perceived as disrespectful to members of this age cohort to receive information through technological devices particularly when the subject is one that is perceived as sensitive by the baby boomer employee. Since baby boomers are accustomed to putting in their time and waiting for their turn to receive coveted rewards, they expect the professional courtesy of in-person contact when they are denied desired rewards. Speak directly to employees in this age range and provide opportunities for them to attend to the non-verbal communication that is presented from body language.":1,"#It is commonplace to interact with others by using communication modalities with which we are most comfortable. If we prefer in-person conversations, we will gravitate toward that medium when we want to interact with others. Conversely, if we are attached to a smart phone, we might automatically pick up the device to reach out to others. Before doing so, it might be advantageous to consider the intended recipient of your message. One easily discernable clue is to attend to the other party's preferred modes of communication. Does he typically send messages to you by e-mail? Does she stop by your office to talk? Is the visit prescheduled or impromptu? These behaviors signal the communication preferences with which others are most comfortable. Following their lead may facilitate an easier communication exchange with others. It will be easier to accept difficult messages and maintain mutual trust when messages are conveyed in a manner that is most comfortable for the recipient. Sensitivity to the other party's preferred communication modalities will yield more favorable long term outcomes than taking the easy route by using the communication with which the sender is most comfortable.":1,"#The nuances of traversing the efficiency/effectiveness exchange require the sender to determine the purpose for engaging with someone else. Subjects that are either routine or trivial may benefit most from a medium that is efficient. For example, disseminating information to employees about their work schedules or issuing reminders about the policy for requesting vacation dates are easily and \"efficiently\" conveyed with memo's, e-mails, or bulletin board posts. There is little need to extend communication to a two-way forum when the intent is to disseminate routine information. However, when the purpose of the exchange concerns a matter that is either sensitive or important, it is advisable to seek out a richer form of communication that allows the two parties to seek and deliver feedback.":1,"#Communication modalities in the workplace are more varied than ever. Advances in computer and telephone technologies have expanded the scope of options in ways unimaginable a mere decade ago. From electronic mail and text messages, to twitter feeds, blogs, Facebook and linked in, employees at all levels possess ways to reach colleagues, superiors, direct reports and customers in real-time, virtual time, personal time and anytime in between.":1,"#A more menacing problem is the potential for either incomplete or misunderstood communication between the sender and receiver. Not all messages are equal. At times, it is necessary to provide opportunities for message recipients to seek clarification. This is best done by permitting the receiver to raise questions. When employees need to seek clarification or guidance, or put differently, to engage in a feedback loop, it is more effective to use face-to-face and real-time telephone exchanges. Likewise, some messages necessitate fuller communication that encompasses the non-verbal and para-verbal dimensions of communication. When it is desirable to convey the emotional subtext of a message, this is best handled in person or through live voice such as telephone calls or by using skype with a computer video cam. Providing avenues for a two-way exchange and opportunities to process the emotional dimensions of communication enhance the effectiveness of the communication.":1,"#Similarly, planned organization-wide changes and the need to solicit buy-in or acceptance from others are important matters that necessitate a full airing and appreciation of both verbal and non-verbal communication. Organizational change is not merely a matter of information dissemination. Instead, it requires managing the change process. For this, regular and frequent communication is essential, as is the opportunity to permit others to discuss the impact of the changes on their work routines. Thus, it is important to utilize communication methods that encourage the full range of communication options and open feedback loops.":1,"#With the many varieties of media available, it might be expected that workplace communications have yielded higher degrees of productivity and enhanced organizational effectiveness. Indeed, available media offer great promise for enhancing work efficiencies. There are several factors to consider when choosing which medium to use when communicating with others. Among the factors to consider are to determine the purpose of the communication, know your audience, consider the nature of the message to be communicated, and weigh the importance of message acceptance by the other party.":1,"#Know your audience: Generational, gender and cultural divides":1,"#Maximizing communication effectiveness is best summed up by attending to the following: be a good observer of those with whom you plan to interact, listen carefully and tailor your communication modalities to the intended recipient. And, when considering frequency, more is generally better; the importance of regular communication cannot be overestimated. Following these guidelines will ensure that your communication with others is both successful and effective.":1,"#Communication rituals also vary by gender. Styles of interaction differ among males and females; without an appreciation of how these interaction rituals differ, it is easy to make faulty attributions and formulate misperceptions about the intent of the other party. As one example, female employees tend to attribute success to collaborative efforts with others and they are apt to be inclusive and participative when making decisions. This does not signify a lack of confidence as is sometimes believed. Nor does it signal a lack of personal achievement. Similarly, the tendency of male employees to take personal credit and display a desire for status over others may be mistaken by others as attributable solely to personal accomplishments rather than the combined efforts of multiple parties. Faulty attributions also occur when the same behavior is displayed by both sexes. Hardnosed negotiation tactics and displays of anger may be perceived as strong convictions when displayed by males and as irrational emotionalism or aggressiveness when displayed by females. Awareness of gendered linguistic styles and double standards in one's perceptual processes may circumvent workplace communication errors.":1,"#Sensitive messages are in the eye of the beholder. If the recipient would consider the subject to be a sensitive issue, it is best handled in a more direct way such as in person, by telephone, or through skype. Notifying someone that she has not received the promotion for which she applied, or citing an employee for a workplace infraction, are perceived as sensitive issues for employees. While it may seem more comfortable for the sender to avoid direct discussion of bad news, business protocol dictates that senders provide a forum for open discussion and exchange of thoughts, along with an opportunity to attend to emotional cues that present themselves nonverbally and through body language. These require a richer medium in which the two parties interact in a direct, real-time manner.":1,"#Frequently Asked Questions":1,"#Online Gravity":1,"#Source: Leadership & Employee Development Excellence":1,"#Source: Administrative Professional Today":1,"#Source: MWorld":1,"#Marketing & Sales - 10 Danger Signs of Short-Term Thinking":1,"#Drew Neisser emphasizes the need for marketers to leverage generative AI to stay competitive. He outlines strategic frameworks that can enhance marketing efforts, offering insights on how to improve efficiency and personalization.":1,"#Clicking this link will redirect to relevant products for the Publisher Supervision.":1,"#Source: Fast Company":1,"#Invalid email/password":1,"#No Fear of Failure":1,"#Stephen Shedletzky":1,"#Alert Access Code Validated Successfully":1,"#With more than three billion social media users worldwide, brands have long recognized the importance of establishing a strong social media presence. Recent surveys indicate that over 91% of firms will increase social media marketing budgets in the next three years and that 62% of consumers believe brands will succeed in the long run only if they have a strong social media presence.":1,"#Theresa A. Domagalski":1,"#10 Tips for Leading Change":1,"#Snooze":1,"#Hidden Figures":1,"#Please sign in to access the full book summary":1,"#Source: Marketing News":1,"#Marketing today has become a personalized experience in which messages are curated to specific customers. Through machine learning, today’s top marketers not only understand what each of their customers is viewing and considering buying but also what they might need next. The messages are specific, timely, and personal, and they’re highly effective in driving sales. In This Is Personal, Brennan Dunn provides a blueprint you can use to ramp up the success of your company’s email marketing campaigns. Through a series of strategies, the email marketing expert demonstrates how to build your online audience, learn who they are (and what they want), show what you can deliver, and persuade them to buy from you.":1,"#A Fighter Pilot's Lessons On Facing Adversity and Building Resilience":1,"#Heike Bruch, Bernd Vogel":1,"#An invisible force is driving today’s economy: online gravity, the ability certain companies have to acquire overwhelming market share and disproportionate rewards through the power of the Internet. In Online Gravity, Paul X. McCarthy explains the principles behind this force, including the seven fundamental laws that govern online gravity. He then provides insights on how individuals and businesses can harness online gravity for both personal and professional benefit.":1,"#User Profile":1,"#Clicking this link will redirect to relevant products for the Resources Article.":1,"#The Firefly Effect":1,"#This Is Personal":1,"#FORGOT PASSWORD?":1,"#mail icon":1,"#Showing 1-48 of <var total_pages=\"\"></var> items":1,"#When working on a remote team, it’s important to use the right communication tool for the right job. Wayne Turmel discusses how your team can work better together by considering richness versus scope.":1,"#Personalization":1,"#Show Password Icon":1,"#Using Trending Conversations and Popular Hashtags to Build Your Brand, Part 1":1,"#Richness vs. Scope: Choosing the Right Communication Technology":1,"#Enter your password here":1,"#Find the Right People During the COVID-19 Era":1,"#Kind Folks Finish First":1,"#Resource Planning 101":1,"#Features":1,"#Sort by:":1,"#Hiring & Firing":1,"#Leaderships # 1 Sin: Hanging Onto the Wrong Person, In the Wrong Job, Too Long":1,"#Successful Workplace Communication in the Age of Technology":1,"#Content Type":1,"#11 Ways to Boost Your Energy":1,"#Alá":1,"#Derek Loudermilk":1,"#Embrace Volatility and Don't Fear Failure":1,"#Although he wasn’t a physicist or a mathematician himself, Abraham Flexner was responsible for some of the biggest scientific breakthroughs of the 20th century. As the director of the Institute for Advanced Studios (IAS) at Princeton University, Flexner led a group of geniuses whose work would change the world forever. In Einstein’s Boss, Robert and Christopher Hromas outline the 10 rules of Flexner’s leadership. By adhering to these rules, managers can help their own teams of geniuses produce groundbreaking discoveries and innovations.":1,"#Lost in Truncation":1,"#How could we better use your talents?":1,"#<strong ljsid-0=\"\">Beverly Kaye</strong> is founder and co-CEO of Career Systems International; beverly.kaye@careersystemsintl.com.":1,"#It's all about the conversation":1,"#What did you learn yesterday?":1,"#<strong ljsid-0=\"\">Julie Winkle Giulioni</strong> is co-founder of DesignArounds; julie@designarounds.com.":1,"#Conversation has the power to deeply touch employees' hearts and minds. You require nothing more than your own words to inspire reflection and commitment, which generate actions that employees own.":1,"#The preceding is adapted from the authors' book, <em ljsid-1=\"\">Help Them Grow or Watch Them Go: Career Conversations Employees Want.</em>":1,"#Conversation is an anytime, anywhere strategy that easily can fit within the flow and rhythm of daily work. Simply pick a question, ask it, and wait for a response. Here's a short starter list:":1,"#If the work of career development happens within the context of conversation, then the primary tool of the trade is the question. You don't need all of the answers, but you must know the questions.":1,"#What skills would you like to develop?":1,"#How can we challenge you?":1,"#If you're like most managers, at least a few of these myths ring true and undermine your ability to help others grow. The first step is to recognize this reality. The next step is to remobilize your efforts.":1,"#What if you could re-imagine your role around helping others to grow? What if you reframed this task in such a way that responsibility rested squarely with the employee? What if your role was more about prompting, guiding, reflecting, exploring ideas, activating enthusiasm, and driving action than actually doing all of the work? That's how best-in-class leaders do it. And so can you. Just start the conversation -- and watch your employees grow.":1,"#Remobilize through conversation":1,"#When it comes to the manager's role in development, talk is the most precious and results-spurring commodity you have to share.":1,"#What else would you like to be doing?":1,"#What's your favorite part of this job?":1,"#<strong ljsid-1=\"\"> Myth 5: Development efforts are best concentrated on high potentials, many of whom already have plans in place. </strong> You can, indeed, see a significant return on the development you invest in your high-potential employees. However, they comprise approximately 10 percent of your population. You probably have another 10 percent of marginal performers who are on a different kind of plan. But what about the 80 percent of employees in between -- the massive middle responsible for doing the bulk of the work? Imagine what even a small investment in their development might yield.":1},"version":197170}]