[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255, 255, 255)","header":"rgb(0, 0, 0)","background":"rgba(0, 0, 0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"es-LA","name":"Español (América Latina)"},{"code":"fr-CA","name":"Français (Canada)"}],"activeLanguages":{"fr-CA":"Français (Canada)","es-LA":"Español (América Latina)","de":"Deutsch","en":"English"},"enabledLanguages":["de","en","es-LA","fr-CA"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":true,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":3794},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":3794},{"_id":"outdated","outdated":{"#However, what happens when you look deeper than surface stereotypes like <span ljsid-1=\"\"></span><span ljsid-3=\"\">„</span>Gen Z is incapable of doing anything without a smartphone” and <span ljsid-5=\"\"></span><span ljsid-7=\"\">„</span>Baby Boomers always hold their phones at weird angles on video calls”?":1,"#The pace of this technological revolution is happening faster than any other time in history, which has predictably resulted in very different generational approaches toward this technology. Adults in their early <span ljsid-1=\"\">20</span>s have literally grown up using this technology, while Baby Boomers can still remember when <span ljsid-3=\"\"></span><span ljsid-5=\"\">„</span>computers” were machines that took up an entire room.":1,"#Regional finalists move on to the national platform where the final winners making up Canada’s Best Managed Companies are announced in March and are honored at a gala event to be held in April <span ljsid-1=\"\">2018</span>.":1,"#Established in <span ljsid-1=\"\">1993</span>, Canada’s Best Managed Companies is the country’s leading business awards program, recognizing excellence in Canadian-owned and managed companies with revenues over $<span ljsid-3=\"\">15</span> million. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices.":1,"#by <span ljsid-1=\"\">Beth Wanner</span> on Nov. <span ljsid-3=\"\">28</span>, <span ljsid-5=\"\">2017</span>":1,"#iQmetrix was announced as a regional finalist for the prestigious Canada's Best Managed Companies award.":1,"#<strong ljsid-0=\"\">Vancouver, November <span ljsid-0-1=\"\">27</span>, <span ljsid-0-3=\"\">2017</span> </strong>- Deloitte celebrated the best of B.C. at Canada’s Best Managed Companies Finalists event last week on Thursday, November <span ljsid-2=\"\">23</span> in Vancouver. At the event, iQmetrix was announced as a regional finalist for the prestigious award.":1,"#Canada's Best Managed Companies Selects iQmetrix as B.C. Regional…":1,"#iQmetrix is a privately-held software as a service (SaaS) company that leads the way for simplifying complicated industries and helping businesses deliver great experiences. We specialize in POS, retail management, endless aisle, drop ship, e-commerce, interactive menus, and integrated payment solutions to deliver a complete experience from start to finish of any transaction. You can find our offices in Canada and the U.S. Learn more about us at <a ljsid-1=\"\">www.iQmetrix.com</a>, <a ljsid-3=\"\">www.covasoftware.com</a>, and <a ljsid-5=\"\">www.ReadyToPay.com</a>.":1,"#by <span ljsid-1=\"\">Joannah Connolly</span> on Apr. <span ljsid-3=\"\">10</span>, <span ljsid-5=\"\">2024</span>":1,"#% uptime across our entire platform.":1,"#Manager, Marketing & Public Relations | iQmetrix":1,"#Physical workplace":1,"#Employee communications":1,"#Vacation and time off":1,"#Work atmosphere and social":1,"#iQmetrix Joins Forces with Retail Video Analytics Platform Savi":1,"#Health, financial, and family benefits":1,"#Performance management":1,"#DISCLAIMER:":1,"#The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.":1,"#iQmetrix | Software Advice Once Again Names iQmetrix in FrontRunners…":1,"#Software Advice Once Again Names iQmetrix in FrontRunners Quadrant…":1,"#by <span ljsid-1=\"\">Beth Wanner</span> on Feb. <span ljsid-3=\"\">12</span>, <span ljsid-5=\"\">2018</span>":1,"#RQ is a full-suite <a ljsid-1=\"\">cell phone store POS</a> and retail management system designed specifically for cellphone stores to give wireless retailers all the tools they need to successfully run and grow their business.":1,"#iQmetrix is proud to announce it has placed on the FrontRunners quadrant for retail software for the second year in a row.":1,"#<a ljsid-0=\"\">FrontRunners</a> is published on Software Advice, a trusted resource for software buyers. FrontRunners evaluates verified product data and end-user reviews from softwareadvice.com, capterra.com, and getapp.com, positioning the top scoring products based on capability and value for small businesses.":1,"#<strong ljsid-0=\"\">VANCOUVER, BC </strong>–<strong ljsid-2=\"\"> February <span ljsid-2-1=\"\">12</span>, <span ljsid-2-3=\"\">2018</span></strong> – iQmetrix is proud to announce it has placed on the FrontRunners quadrant for retail software for its POS and Retail Management Software, RQ, for the second year in a row.":1,"#iQmetrix FrontRunners-Retail-Quadrant-2018":1,"#tienda Samsung Experience Store":1,"#Soporte <span ljsid-1=\"\">experto</span> <span ljsid-3=\"\">24/7</span>":1,"#Billion Processed in":1,"#Additional information about Drexel Industries can be found at <a ljsid-1=\"\">Drexel.ca</a>.":1,"#Through a strong core of strategic partners, including telecommunications service providers, national retailer partners, and regional players, Drexel connects homes to a myriad of products and services throughout Canada, including: Amazon.ca, Bell, Best Buy, Canada Computers, Canadian Tire, Chatr, Cityfone, Costco, Destination Mobile, Eastlink, eBay.ca, Fido, Giant Tiger, Glentel (Telephone Booth, Wireless Wave, Wireless Etc.), Home Depot, Home Depot, Home Hardware, Home Outfitters, Hudson Bay Company, Hudson Group, Infinity Telecom, Jump +, JSYK, Koodo, Loblaw’s, London Drugs, Lowes, Mark’s Work Wearhouse, MEC, Metro, Newegg.ca, Nordstrom, PC Mobile, Prairie Mobile, Relay Stores, Rogers, Running Room, Saks, Shoppers Drug Mart, Sobey’s, Staples, Telus, The Shopping Channel, TSC Stores, The Source, Telus, TJ Max, Videotron, Virgin Mobile, Visions Electronics, Walmart, Wayfair.ca, Wireless Age, and WOW Mobile, among others.":1,"#About Drexel":1,"#Drexel manages warehousing space that provides national accessibility to Canadian customers. Whether you require a dedicated or shared user space, Drexel can custom build a scalable solution that supports your current and future warehousing needs. Each of our solutions is designed to optimize both location and space while minimizing handling and inventory levels — all with an eye for reducing fixed costs and other drains on working capital. We match this physical capability with an industry-leading warehouse management system that offers real-time visibility of your inventory position.":1,"#Learn More About Avalara":1,"#a one-on-one consultation with an Avalara sales tax professional":1,"#create a better customer experience":1,"#Powered by Avalara, Tax Management is an end-to-end sales tax integration that manages tax calculation, filing, and remittance — significantly easing the burden of tax compliance. Tax Management helps your business to:":1,"#Whether you’re in Canada or the United States, tax compliance and accurate sales tax calculations can be a major headache for telecom retailers.":1,"#Vancouver, BC—April 10, 2024—Whether you’re in Canada or the United States, tax compliance and accurate sales tax calculations can be a major headache for…":1,"#Avalara makes tax compliance faster, easier, more accurate, and more reliable for <span ljsid-1=\"\">41</span>,<span ljsid-3=\"\">000</span>+ business and government customers in over <span ljsid-5=\"\">75</span> countries. Tax compliance automation software solutions from Avalara leverage <span ljsid-7=\"\">1</span>,<span ljsid-9=\"\">200</span>+ signed partner integrations across leading ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit <a ljsid-11=\"\">avalara.com</a> to improve your compliance journey.":1,"#streamline tax rate management across multiple locations and channels":1,"#To celebrate this new integration, Avalara is offering iQmetrix clients a free Sales Tax Risk Assessment, which includes:":1,"#Vancouver, BC — April <span ljsid-1=\"\">10</span>, <span ljsid-3=\"\">2024</span>—":1,"#improve sales tax compliance, no matter where you are":1,"#That’s why we’re thrilled to announce that iQmetrix — North America’s only provider of Interconnected Commerce solutions for telecom retail — has partnered with cloud-based tax compliance automation provider Avalara to deliver an all-new Tax Management integration. Tax Management is now available directly within iQmetrix’s industry-leading point of sale and retail management solution, RQ.":1,"#Tax Headaches Eased with All-New iQmetrix Tax Management Integration,…":1,"#More About Tax Management":1,"#eliminate manual processes for updating tax rates":1,"#To learn more about this new integration, click below to go the Tax Management page and our Avalara integrated partner page.":1,"#a guided nexus questionnaire":1,"#iQmetrix | Tax Headaches Eased with All-New iQmetrix Tax Management…":1,"#an in-depth analysis of economic and physical nexus tax obligations":1,"#file tax returns much more easily and efficiently":1,"#Canada, for example, has both federal and provincial sales tax, plus a patchwork of provinces with and without harmonized sales tax — all of which can make compliance tricky. In the United States, retailers are presented with <a ljsid-1=\"\">an even more complex scenario</a>, with more than <span ljsid-3=\"\">13</span>,<span ljsid-5=\"\">000</span> sales tax jurisdictions across the country, each with its own set of rates and rules that can fluctuate frequently. This makes it extremely important to ensure your sales tax footprint is properly tracked to promote accuracy of rates and the highest level of tax compliance — but it’s a real challenge to do so.":1,"#iQmetrix Partners with Ice Mobility to Offer Mobile Accessories and VMI Services":1,"#Community involvement":1,"#Training and skills development":1,"#At Arcade, we use technology to bring fun to the workplace like never before. Our gamification process turns each work day into a fun stage in a game to earn real incentives. Gamification is a bold, new card to play in your strategy to bring fun to your office. Check it out and you’ll see that extra mile roll on by, day after day. Learn more about what we do.":1,"#People want to work hard for the sake of those around them. When you encourage that camaraderie with a peer recognition program, your team will feel that intrinsic desire to do a good job.":1,"#Going The Extra Mile: 3 Ways to Motivate Your Team To Achieve More":1,"#But company culture is a hard thing to nail down. It goes beyond what you do. It’s more about how you do it. Or more importantly, how you do your work <em ljsid-1=\"\">together</em>. Company culture always comes back to how you treat each other and your customers.":1,"#Mentoring: <span ljsid-1=\"\">66</span>% of employees see a lack of opportunities for professional growth, including mentorship (Tinypulse). This is a great opportunity for your managers to build trust with employees, even on an informal program.":1,"#Knowledge: Managers are the first resort when employees need to know how to do something. (Well, maybe the second, after Google.) If your managers aren’t up to speed, your employees will feel undervalued.":1,"#Learn more about iQmetrix’s integrated partner, Arcade, a leader in employee motivation and gamification.":1,"#Learn More about Arcade":1,"#How do you make the extra mile just another part of every day’s journey? How do you make <span ljsid-1=\"\">110</span>% the new <span ljsid-3=\"\">100</span>%? How do you motivate your employees to give their best effort every day, not just in emergencies?":1,"#Tinypulse reported a lack of satisfaction in several managerial areas, offering a good indication of how to improve. Make sure your managers are trained to offer:":1,"#Respect — Employees want to be valued as people, not seen as cogs in a machine.":1,"#iQmetrix | Going The Extra Mile: 3 Ways to Motivate Your Team To…":1,"#Learn more about iQmetrix's integrated partner, Arcade":1,"#Bonus: Make it Fun":1,"#Conveniently, these three answers are all linked, and improvements in all three can be <em ljsid-1=\"\">fostered</em>. You can pump up these qualities in your workplace. We’ve written at length about the impact of peer recognition programs versus that of traditional manager-to-employee recognition programs.":1,"#Intrinsic desire to do a good job (<span ljsid-1=\"\">17</span>%)":1,"#Camaraderie and peer motivation (<span ljsid-1=\"\">20</span>%)":1,"#According to <a ljsid-1=\"\">the<span ljsid-1-1=\"\">1</span>thing.com</a>, employees who experience fun on a regular basis are happier, more satisfied, and empirically better at their jobs. A <a ljsid-3=\"\">Kansas State University study</a> even cites a direct correlation between fun and motivation.":1,"#Interaction: Not just a quick squad meeting, but regular check-ins, an open door, and quick response time.":1,"#Communication: This includes expectations, plans, and strategies":1,"#Here’s a look at three top strategies.":1,"#As the Coronavirus (COVID-<span ljsid-1=\"\">19</span>) continues to spread globally, so do the feelings of anxiety and uncertainty. Our partner, <a ljsid-3=\"\">Arcade</a>, walks through how to motivate your team during these turbulent times as well as how to ensure that motivation sticks in the long term.":1,"#Mathematically, <span ljsid-1=\"\">110</span>% doesn’t exist. But you know your employees have more to offer. It’s up to you to find ways to motivate that effort until the extra mile becomes a habit, and you can reach for the next mile onward.":1,"#Train Managers Well":1,"#Peer Recognition":1,"#You get to determine your own company culture. There’s no single set of standards. But here are some example tenets:":1,"#Trust — While researching a recent article on turnover, we discovered that a major factor in employees leaving was a <a ljsid-1=\"\">lack of trust and autonomy</a>.":1,"#Motivate your team during times of uncertainty and learn how to build those processes into your operations to keep the motivation going long after.":1,"#Intentionally Create Culture":1,"#Feeling encouraged and recognized (<span ljsid-1=\"\">13</span>%)":1,"#<strong ljsid-0=\"\">Enhance Your Terminal Look:</strong> Deploy on-brand payment prompt screens and enhance your idle terminal display with custom promotional screens.":1,"#Share one device between multiple RQ or RQmobile workstations and save hundreds of dollars on hardware costs.":1,"#See how Terminal Solutions can transform your payment devices.":1,"#<strong ljsid-0=\"\">Real-Time Device Data: </strong>View all device data from one central spot, including their latest software configuration, serial number, transaction history, trends, and much more.":1,"#Save on hardware costs by removing your dependency on a <span ljsid-1=\"\">1</span>-to-<span ljsid-3=\"\">1</span> device to workstation ratio.":1,"#<strong ljsid-0=\"\">Optimize Your Terminals:</strong> Turn bottom-line breakers into money makers by ensuring your brand look and promotions reach every customer as they checkout on the terminal.":1,"#<strong ljsid-0=\"\">Schedule Your Promotions: </strong>Our simple scheduling tool lets you easily queue up new promotional screens ensuring your terminals are always on-message. Screens can be added to one location, a region or your entire operation.":1,"#<strong ljsid-0=\"\">PCI Compliant: </strong>Maintain DSS <span ljsid-2=\"\">9</span>.<span ljsid-4=\"\">9</span>.<span ljsid-6=\"\">1</span> PCI compliance by easily exporting an up-to-date list of your terminal inventory from our online Hub platform.":1,"#Reporting Features":1,"#Optimize devices by running more transactions through your existing certified hardware.":1,"#Share devices across any of our certified EMV <a ljsid-1=\"\">payment terminals</a>, including our mobile devices, and any desktop or tablet workstation.":1,"#Branding Features":1,"#<strong ljsid-0=\"\">Device Agnostic:</strong> Capture all device data in your operations no matter the make or model.":1,"#Terminal Reporting & Branding":1,"#<strong ljsid-0=\"\">Troubleshoot With Ease:</strong> Identify problem devices by filtering your device list by region, location, or active vs. non-active and view KSN and firmware information.":1,"#Improve the checkout process by ensuring your customers never wait in line to pay":1,"#<strong ljsid-0=\"\">Keep Up to Date:</strong> With EMV firmware updates delivered remotely to your device, you can rest assured that you and your business are always compliant.":1,"#With our POS and retail management solutions found in over <span ljsid-1=\"\">19</span>,<span ljsid-3=\"\">000</span> stores, iQmetrix is the largest retail software provider for the North American wireless industry. Beyond our POS, we offer powerful business intelligence, endless aisle, drop ship, e-commerce, and payment solutions, as well as an integrated network of over <span ljsid-5=\"\">35</span> partners – enabling us to be the single solution to multiple retail challenges. For nearly <span ljsid-7=\"\">20</span> years, we’ve proven our ability to be the #<span ljsid-9=\"\">1</span> company for supporting wireless retail growth; helping carriers, dealers, and repair providers invest in software that reduces costly inefficiencies, increases profitability, and speeds up transaction times to create great customer experiences. Learn more at <a ljsid-11=\"\">www.iQmetrix.com</a>.":1,"#iQmetrix products are fully hosted software as a service (SaaS) built on micro-services. We have greater than":1,"#Payroll-ready reporting":1,"#Monitor sales with comprehensive reporting that offers actionable data to boost performance and sustain high engagement.":1,"#Detailed performance insights":1,"#Design flexible commission models that adapt to various employee types and product lines, ensuring fair and motivating rewards for every sale.":1,"#Customizable payout structures":1,"#Efficiently create, manage, and group employee profiles to assign tailored incentive programs and simplify payout processes.":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking.":1,"#Streamlined employee management":1,"#Want to motivate and boost performance of your wireless retail employees?":1,"#Assign specific permissions and security roles to ensure that sensitive data is accessible only to authorized personnel.":1,"#Secure Access and Role Management":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking. Easily manage employee profiles, group them for customized payouts, and tailor reward structures to fit your unique business model — all while driving engagement with detailed performance insights.":1,"#Generate detailed reports that offer actionable insights into sales performance and commission accrual, helping you make data-driven decisions.":1,"#Monitor every sale as it happens, providing immediate performance updates to keep teams focused and motivated.":1,"#Real-Time Sales Tracking":1,"#Configure commission and incentive models to match your unique business structure, whether it’s based on employee type, product category, or sales volume.":1,"#Customize Commissions Settings":1,"#Easily create and manage individual employee profiles, and organize them into groups to tailor commission plans based on roles or regions.":1,"#Motivated Employees Build Better Relationships":1,"#Seamlessly generate payroll from performance reports, making it easier to calculate and distribute earnings based on real-time sales data.":1,"#Empower Your Sales Team, Elevate Your Success":1,"#Retail Employee Commission and Incentive Software":1,"#iQmetrix | Payment Terminal Solutions":1,"#Payment Terminal Solutions":1,"#Optimize your fleet with powerful terminal reporting, branding and sharing tools developed exclusively for the wireless industry.":1,"#Inventory Insights 4: Tackle Supply-Chain Challenges":1,"#iQmetrix | Samsung Care+ USA":1,"#For any questions regarding this Privacy Policy, please contact us at":1,"#The Future is Anywhere: <span ljsid-1=\"\">2021</span> Trends in Telecom Retail":1,"#Support Services":1,"#Tax Headaches Eased with All-New iQmetrix Tax Management Integration, Powered by Avalara":1,"#Million Transactions in":1,"#About Mediacorp Canada Inc.":1,"#iQmetrix recognized with the Deloitte Technology Fast <span ljsid-1=\"\">50</span>™ Leadership Award":1,"#Years of Evolution":1,"#iQmetrix | Optimizing Inventory Management for Telecom Retailers":1,"#About Avalara":1,"#For <span ljsid-1=\"\">25</span> years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $<span ljsid-3=\"\">17</span>BN in sales last year, handling nearly <span ljsid-5=\"\">60</span> million invoices and more than <span ljsid-7=\"\">28</span> million activations, and are used by more than <span ljsid-9=\"\">370</span>,<span ljsid-11=\"\">000</span> telecom retail professionals across almost <span ljsid-13=\"\">1</span>,<span ljsid-15=\"\">000</span> clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit <a ljsid-17=\"\">www.iqmetrix.com</a>.":1,"#Inventory Insights <span ljsid-1=\"\">4</span>: Tackle Supply-Chain Challenges":1,"#Going The Extra Mile: <span ljsid-1=\"\">3</span> Ways to Motivate Your Team To Achieve More":1,"#by Statflo on Dec. <span ljsid-1=\"\">5</span>, <span ljsid-3=\"\">2022</span>":1,"#by Joannah Connolly on Jul. <span ljsid-1=\"\">13</span>, <span ljsid-3=\"\">2022</span>":1,"#Keep Customers Engaged During the Holiday Rush and Beyond":1,"#In looking at other types of apps, however, an interesting picture emerges when looking at <a ljsid-1=\"\">which age groups uses them the most</a>. Education, social, and media apps were most-used by Gen Z. Apps most-used by Millennials were largely interest-specific, including health and fitness, food & drink, and lifestyle. Whereas the apps most-used by Gen X and Boomers — weather, news, and medical apps — reflect a more utilitarian approach. Even in app types that are used by everyone, such as banking apps and dating apps, generational differences are reflected in which apps people use, with Gen Z largely making different choices than their older counterparts.":1,"#Be a strong national company investing in Canada":1,"#Be the first choice for Canadians":1,"#Deliver easy to use, reliable products and services":1,"#Build the biggest and best networks in the country":1,"#Click here to get your free Sales Tax Risk Assessment":1,"#iQmetrix Honored as One of North America’s Top <span ljsid-1=\"\">50</span> Inspiring Workplaces":1,"#iQmetrix Ranked in <span ljsid-1=\"\">2023</span> BC’s Top <span ljsid-3=\"\">50</span> and Canada’s Most Family-Friendly Employers Lists":1,"#Breathe easy with unlimited repairs including batteries and same day $":1,"#Visit <a ljsid-1=\"\">Samsung.com</a>, a <a ljsid-3=\"\">Samsung Experience Store</a>, or <a ljsid-5=\"\">SamsungCarePlus.com</a> to learn more.":1,"#Samsung Genuine Parts and Certified Technicians:":1,"#Next Business Day Replacements:":1,"#+ Samsung authorized locations.":1,"#Powerful protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdowns, enabling customers to use their phone with confidence while avoiding costly repairs.":1,"#Get immediate answers from a Samsung Care+ expert":1,"#Don’t worry. We’ll replace your Phone as soon as the next business day and help set it up.":1,"#cracked screen repairs at":1,"#Rest assured your Phone will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.":1,"#<sup ljsid-0=\"\">²</sup>Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan <a ljsid-2=\"\">terms and conditions</a> for full coverage details.":1,"#Expert Support:":1,"#Unlimited Repairs:":1,"#mismo":1,"#experto":1,"#iQmetrix | US Tier 1 Carrier Report Highlights: Wireless Customers…":1,"#<strong ljsid-0=\"\">ReconcilePro:</strong> This is an advanced reconciliation solution that uses seamless integrations and intelligent automation to ensure accuracy and reduce workloads, transforming tedious reconciliation tasks into easy, error-free processes that ensure wireless retailers are getting paid in every channel they should be. ReconcilePro is in beta launch in the remaining months of <span ljsid-2=\"\">2024</span>, with a hard launch planned for Q<span ljsid-4=\"\">1</span> of next year.":1,"#<strong ljsid-0=\"\">Customer Lifecycle Management:</strong> This is an entirely new product set that taps into AI to create out-of-the-box audience segments without needing technical teams or complicated processes. This fast, easy segmentation allows retailers to identify areas of opportunity or risk and build a marketing strategy that is personalized to the wireless customer. Customer Lifecycle Management is planned to launch in Q<span ljsid-2=\"\">1</span> of <span ljsid-4=\"\">2025</span>.":1,"#In its annual Telecom Industry Address, which was the keynote presentation to kick off the event, iQmetrix unveiled two brand-new product suites that it is preparing to launch to market in the coming months, along with a third currently in prototyping phase.":1,"#iQmetrix, North America’s only provider of Interconnected Commerce solutions for telecom retail, hosted the only event of its kind in North America targeted at this niche market. The theme of this year’s event was <strong ljsid-1=\"\">Innovation | Insights | Inspiration | Interconnection</strong> and SummitX achieved all those and more.":1,"#in Scottsdale, Arizona.":1,"#, held October":1,"#Transformative technology solutions built for telecom retail were announced and on display this week at iQmetrix’s flagship industry event SummitX":1,"#iQmetrix Unveils AI-Driven Innovations and Game-Changing Technology…":1,"#Scottsdale, October 30, 2024—This week’s SummitX 2024 event showcased a number of innovative solutions that are set to be launched by iQmetrix in the…":1,"#iQmetrix | iQmetrix Unveils AI-Driven Innovations and Game-Changing…":1,"#Scottsdale, October <span ljsid-1=\"\">31</span>, <span ljsid-3=\"\">2024</span>—":1,"#iQmetrix Interconnected Commerce":1,"#Find out more about":1,"#Trish Sale, Vice President of Product at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>The Product Showcase is where our attendees can talk to the Product Managers from iQmetrix about what offerings we have created or are working on, or even ask those questions about their existing implementations of iQmetrix’s Interconnected Commerce solutions. And it’s a chance for us to get direct feedback from our users to make sure we understand the problems they might have, and how we can solve them.”":1,"#Yet more upcoming innovations and prototypes were on display in the iQmetrix Product Showcase, a section of the SummitX show floor that was dedicated to demonstrating some of the solutions currently being developed by the company. These included advancements in mobile point-of-sale technology and explorations of new ways to combat credit card fraud, among others.":1,"#The winning idea was SalesIQ, which is an AI-driven virtual assistant that overlays Salesforce to help wireless store sales reps personalize their customer service with insightful personal information at their fingertips. This solution, along with some of the other ideas arising from the Hackathon, will now be explored and tested further by iQmetrix product and development teams.":1,"#Waleed Ayoub, Chief Technology Officer at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>We’ve been hard at work over the past <span ljsid-5=\"\">18</span> months, exploring the myriad ways iQmetrix can bring innovation to telecom retail. At SummitX, we were particularly excited to share the latest, including novel uses of artificial intelligence, and a special emphasis on how generative AI is transforming customer engagement, optimizing operations, and creating new revenue opportunities.”":1,"#<strong ljsid-0=\"\">Product Lifecycle Management:</strong> iQmetrix is exploring another AI-driven suite of solutions, this one transform product lifecycle management, including supply-chain and inventory management. The company is in the prototyping phase of this technology and, with enough proof of concept, hopes to develop it into a new product suite in <span ljsid-2=\"\">2025</span>.":1,"#by <span ljsid-1=\"\">Joannah Connolly</span> on Oct. <span ljsid-3=\"\">31</span>, <span ljsid-5=\"\">2024</span>":1,"#iQmetrix | Why Canada’s Biggest TELUS Retailer Relies on iQmetrix for…":1,"#Training":1,"#Contactless Payments for Telecom Retail":1,"#iQmetrix | Canadian Tier 1 Carrier Report Highlights: Increased…":1,"#Yes. RQ is very customizable so you can get the most out of the system tailored to your wireless retail business. We have a search function on the home screen that allows you to search anything imaginable – from an invoice number, product sku, customer, etc. And every report can easily be exported in excel. But we try our best to make it so that you don’t even need to with customizable reporting, filtering, and sorting options!":1,"#Does RQ offer custom fields that are both searchable and exportable?":1,"#Yes, there are a number of ways you can access the system remotely. Either with RQ installed locally to your desktop, with the myRQ app on your mobile device, or by accessing our Hub central management system. Each have varying functionality depending on your security role and what you are trying to achieve, from sales information to inventory management or employee information.":1,"#How do my wireless store employees see individual sales? Do they have to log in each time?":1,"#Can I set goals for my wireless retail stores and employees? If so, can I track those automatically?":1,"#support@iQmetrix.com":1,"#Let us get you in touch with the right people — our partners!":1,"#Content Marketing Manager":1,"#KirstenB@iQmetrix.com":1,"#Check out this step-by-step video for a comprehensive overview of RQ’s POS and retail management functionalities, including:":1,"#Learn how our intelligent retail management and point-of-sale solutions can power your wireless retail business.":1,"#Watch RQ in Action":1,"#the Reporting Console.":1,"#the Finance Console; and":1,"#the Employee Management Console;":1,"#Yes. With RQ’s Employee Management software solution, you can easily see store and salesperson performance as well as set up performance groups to track progress against or even set up sales contests for your team, which are clearly viewed through sales and milestone widgets.":1,"#iQmetrix Revives Much-Missed Live Event for Telecom Retail Sector: SummitX <span ljsid-1=\"\">2024</span>":1,"#<span ljsid-0=\"\">in den</span> USA <span ljsid-2=\"\">2,8</span> <span ljsid-4=\"\">Millionen</span> Einheiten erreichen werden":1,"#RQ Demo Video":1,"#iQmetrix | RQ Demo Video":1,"#Yes. iQmetrix’s retail management solutions are PCI certified and support the latest in EMV security.":1,"#Does your RQ retail management system comply with PCI and EMV cards?":1,"#Am I able to process wireless retail store sales on an iPad?":1,"#If you are located in the United States, you can find our recommended hardware <a ljsid-1=\"\">here</a>, and for those in Canada you can find the hardware <a ljsid-3=\"\">here</a>. It’s slightly different because processing payments in each country is a bit different.":1,"#What is the recommended hardware to use with the RQ point of sale solution?":1,"#We’re flexible! You can choose to update your entire database to new versions as they are available, or you can update location by location.":1,"#How does the RQ retail management software update?":1,"#We know that having your POS software crash can take down your wireless retail business, forcing you to turn customers away and experience a major loss in profits. At iQmetrix, our technical strategy is based on stability and scalability with the goal of preventing these business-blocking issues. We have a <span ljsid-1=\"\">99</span>.<span ljsid-3=\"\">5</span>% up-time contractually so that your business can too.":1,"#Does your RQ retail management software have outages very often?":1,"#Is RQ scalable if we add new terminals, or more wireless retail store locations?":1,"#RQ isn’t just a POS, it’s a full retail management system meant to help you run your wireless retail business. It has multiple modules including sales, inventory, reporting and HR that are designed for telecom, and are intuitive and effective in running your business. We also have a full suite of value-add products and partner integrations to make your life easier. We work with companies that have one location or thousands of locations to help them profit and scale.":1,"#How can RQ improve the efficiency and profitability of my telecom retail business?":1,"#Get Started with Samsung Care+":1,"#via phone or online for device setup, content transfers, and connecting with other devices.":1,"#50-Jährigen":1,"#Streamlined Operations":1,"#Terminal Sharing":1,"#iQmetrix | Retail Employee Commission and Incentive Software":1,"#by Joannah Connolly on Mar. <span ljsid-1=\"\">5</span>, <span ljsid-3=\"\">2025</span>":1,"#MWC 2025: Highlights on Mobile Tech and The Future of Connectivity from Barcelona":1,"#Canada’s Best Managed Companies Selects iQmetrix as B.C. Regional Finalist":1,"#Reports":1,"#Employee Profiles":1,"#Each employee should have their own login to RQ based on their security level. They can login via their username and password or with a biometric scanner. We also have an app for mobile devices called myRQ to view sales information on the go.":1,"#Can I access Employee Management remotely? If so, how?":1,"#iQmetrix Payment Terminals":1,"#Processing payments has never been more streamlined. Attract more customers by offering all of their preferred payment methods, take payments anywhere with our sleek mobile terminals, and offer one-click payment options with <a ljsid-1=\"\">Remote Pay</a>.":1,"#Innovative checkout experiences":1,"#iQ Payments is an end-to-end embedded and mobile-first payments solution designed to evolve with your growing business.":1,"#Shop third-party processing payment devices <a ljsid-1=\"\">here.</a>":1,"#Effortless payments are ready when you are":1},"version":3794}]