[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255, 255, 255)","header":"rgb(0, 0, 0)","background":"rgba(0, 0, 0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"es-LA","name":"Español (América Latina)"},{"code":"fr-CA","name":"Français (Canada)"}],"activeLanguages":{"fr-CA":"Français (Canada)","es-LA":"Español (América Latina)","de":"Deutsch","en":"English"},"enabledLanguages":["de","en","es-LA","fr-CA"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":true,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":3959},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":3959},{"_id":"outdated","outdated":{"#Gain access to the best-in-class payment services. No-fuss integrations save you time and money with a direct connection to value-added features to boost your business.":1,"#Payment Processing Partners":1,"#Get it All in One Solution":1,"#Our team of payments experts will analyze your current processing statements to deliver a custom quote with competitive rates in the Canadian market. We are upfront and transparent about payment processing fees – no surprises!":1,"#Competitive rates and no hidden fees":1,"#Our integrated solution is fully PCI compliant between the payment terminal and processing partner. Our compliance experts will even help guide you through the PCI compliance process to save you time, money and ensure <span ljsid-1=\"\">100</span>% secure payments.":1,"#Secure and fully PCI compliant":1,"#Streamline your check-out process, reduce errors, and simplify reconciliation with our integrated payment solution. Our connected workstations and payment terminals ensure consistent transactional data across the board, making payment processing effortless.":1,"#MSP Canada: Fast and Simple Payment Processing for Canadian Telecom…":1,"#Experience the connectivity of payment integration":1,"#<strong ljsid-0=\"\">Rental and purchase options available</strong>. Speak with your iQmetrix Sales Specialist for pricing and more information.":1,"#Securely process payments using certified terminals with cardholder encryption in place.":1,"#PCI experts ensure smooth compliance and all compliance questions answered, solving any PCI headaches.":1,"#iQmetrix is a Canadian Merchant Services Provider (MSP) offering full-service payment processing that enables an integrated experience with automated reconciliation, transparent reporting, and faster checkouts for customers. With iQmetrix MSP, our payments and RQ experts are there for you when you need superior onboarding, customer service, and support.":1,"#Fast and Simple Payment Processing for Canadian Telecom Retailers":1,"#PCI DSS & SOC<span ljsid-1=\"\">2</span> Type <span ljsid-3=\"\">2</span> Compliant":1,"#__PRESENT":1,"#How to Save Time and Money with VoiceComm’s VMI":1,"#iQmetrix and Shiftlab join forces to bring the best in retail and workforce management solutions to retail organizations":1,"#iQmetrix Acquires Shiftlab to Offer Superior Retail Workforce Management Solutions":1,"#Live sales contest updates directly from your RQ system":1,"#Arcade’s proprietary sales games connect to your RQ sales feed to help strategically focus your employees on the actions, behaviors, and key results that move the needle for your business.":1,"#Unlimited sharing of files, videos, and images":1,"#Manage team chats automatically with RQ integration":1,"#Multiple game modes that keep the competitions fresh and fun":1,"#Digital gifted rewards that are instantly delivered to your employees":1,"#Make announcements that notify everyone":1,"#here":1,"#One payments platform, zero hassle":1,"#By eliminating the need for physical payment terminals, you can process multiple transactions simultaneously using customers’ own devices. They can complete remote payments whenever they’re ready, reducing wait times and improving efficiency.":1,"#From in-store line busting to tradeshows and pop-up events, Remote Pay empowers retailers to expedite customer transactions and take payments anywhere. iQmetrix’s one-click payment functionality puts the power to pay in their hands, enabling customers to complete their purchase without waiting.":1,"#Fast, convenient transactions":1,"#Remote Pay turns any mobile device into a payment terminal, letting customers pay seamlessly via credit card, PayPal, or digital wallets. Simply select Remote Pay, and a secure payment link is instantly sent via text or email — enabling fast, hassle-free checkout.":1,"#Take Payments, Anywhere, Anytime":1,"#Remote Payment Software for Telecom":1,"#Ready to take payments anywhere?":1,"#Reduce fraud by leveraging out-of-the-box <span ljsid-1=\"\">3</span>D Secure technology that adds a layer of security to online credit and debit card transactions.":1,"#Remote Pay transactions follow the same process as other payment methods in both RQ and RQ Mobile. Simply go through the usual payment steps, and then effortlessly send the payment link to the customer’s device.":1,"#Customers shouldn’t have to guess when it comes to what is and isn’t accepted for remote payments. Mobile payment options — like PayPal, Google Pay, Samsung Pay, and Apple Pay — and major credit cards are accepted.":1,"#Remote Pay uses mobile technology to enable flexible payments for modern telecom consumers. With the same capabilities as physical payment terminals, remote payment functionality empowers associates to deliver elevated customer service with advanced transactional features.":1,"#Mobile-First Payments":1,"#Reduce the number of partners you work with by unifying payments across users and channels within a single platform. Reduce vendor complexity, streamline troubleshooting, and resolve issues faster with a single source of truth.":1,"#Conclusion":1,"#take what you need” basis.":1,"#We offer hybrid working for those near an office city, fully remote options for others, and flexible hours so you never miss your kid’s soccer game. We have incredible paid time off perks, including trusted vacation days and trusted sick days, operated on a":1,"#iQmetrix | Canada's Best Managed Companies Selects iQmetrix as B.C.…":1,"#iQmetrix | Humans of iQmetrix: David Daku, Client Experience":1,"#Improve your store’s online SEO rankings":1,"#Rate and rank your employees based on the customer experience they deliver":1,"#Increase foot traffic by establishing credibility online":1,"#Increase repeat purchases with bounce-back offers":1,"#Facultatif<sup ljsid-1=\"\"><span ljsid-1-0=\"\">2</span></sup>":1,"#Our dynamic solution considers market data, historical sales performance, seasonal demand, and so much more to build Inventory models and purchase orders on your behalf to ensure you have the right products available at the right time.":1,"#Our Intelligent approach to Inventory management removes the guesswork from Inventory planning and replenishment.":1,"#Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for retailers, publishers, and manufacturers around the world.":1,"#As the premier global distributor of video game, mobility, and consumer electronic products, our expertise goes far beyond our borders. The scope of our operations reach <span ljsid-1=\"\">19</span> countries in North, Central and South America, and our partnerships further extend our reach to Europe, Africa, Australia and Asia.":1,"#GO, we are constantly evolving our services to meet the changing needs of our partners. By exploring new solutions and pushing the boundaries of what is possible, our strategy and services go well beyond traditional distribution and answer your unique needs.":1,"#At Solutions":1,"#Solutions 2 Go Banner":1,"#Your sales team will have access to thousands of products allowing them to easily increase the average ticket amount by upselling unique wireless, gaming, and consumer electronic products and accessories.":1,"#Expand your assortment.":1,"#GO works closely with your team to establish and maintain profitable product assortments while you control all key strategic decisions.":1,"#The process is collaborative, where Solutions":1,"#The Omnichannel Playbook":1,"#Once a customer gets the text message that it is their turn to shop in your wireless retail store, they will be prompted to reply <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Here” to the provided number when they arrive, so that associates can be notified of their arrival.":1,"#We offer hybrid working for those near an office city, fully remote options for others, and flexible hours so you never miss your kid’s soccer game. We have incredible paid time off perks, including trusted vacation days and trusted sick days, operated on a <span ljsid-1=\"\"></span><span ljsid-3=\"\">„</span>take what you need” basis.":1,"#If a customer sends the message <span ljsid-1=\"\"></span><span ljsid-3=\"\">„</span>Leave”, they will be taken out of the queue. Associates will see them labelled as <span ljsid-5=\"\"></span><span ljsid-7=\"\">„</span>Left” for that day’s history. If the associate removes a customer from the queue, they will appear labelled as <span ljsid-9=\"\"></span><span ljsid-11=\"\">„</span>Removed.”":1,"#iQmetrix Acquires Viva Tracker to Expand its Web-Based Retail Management Solutions":1,"#iQmetrix Teams Up With Skale to Offer Peer-to-Peer Coaching":1,"#Media contact":1,"#Email: <a ljsid-1=\"\">stefmer@CDW</a>":1,"#Email: <a ljsid-1=\"\">stefmer@cdw.com</a>":1,"#RQ Hardware US":1,"#iQmetrix | RQ Hardware US":1,"#iQmetrix | Samsung Care+ USA":1,"#For any questions regarding this Privacy Policy, please contact us at":1,"#Download the Whitepaper":1,"#Gadget Guard and iQmetrix Introduce GuardPlusISM to Support Wireless Retailers":1,"#iQmetrix to Acquire Digital Experience Platform and Activation Solutions from Synchronoss":1,"#Ingenico Wi-Case Back Plate Kit X<span ljsid-1=\"\">1</span>":1,"#ION-C<span ljsid-1=\"\">16</span>A-<span ljsid-3=\"\">1</span>S":1,"#Handeholder Mozee iSMP<span ljsid-1=\"\">4</span> Holster":1,"#RQmobile Hardware US":1,"#Ingenico Single Charging Dock":1,"#Ingenico Wi-Case Face Plate Kit X<span ljsid-1=\"\">1</span>":1,"#Our Case Picks":1,"#Cash Drawer Adapters and Cables":1,"#Optional<sup ljsid-1=\"\"><span ljsid-1-0=\"\">2</span></sup>":1,"#Ingenico <span ljsid-1=\"\">5</span> Bay Charging Dock":1,"#RQmobile Hardware Canada":1,"#Pink":1,"#Great Options":1,"#Cash Drawer Cables and Accessories":1,"#Purple":1,"#Contact us for more information.":1,"#Support Services":1,"#The purchase of DXP and Activation, valued at $<span ljsid-1=\"\">14</span> million, is an investment that allows iQmetrix to integrate advanced digital retail technology with intelligent retail management, ultimately enabling retailers to deliver exceptional consumer experiences.":1,"#For <span ljsid-1=\"\">22</span> years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $<span ljsid-3=\"\">16</span>.<span ljsid-5=\"\">4</span>BN in sales last year, and are used by <span ljsid-7=\"\">300</span>,<span ljsid-9=\"\">000</span> telecom retail professionals across <span ljsid-11=\"\">1</span>,<span ljsid-13=\"\">000</span>-plus clients. iQmetrix is a privately held software-as-a-service (SaaS) company with offices in Canada and the U.S. For more information, please visit <a ljsid-15=\"\"><strong ljsid-15-0=\"\">www.iqmetrix.com</strong></a>.":1,"#<strong ljsid-0=\"\">Vancouver, BC — May <span ljsid-0-1=\"\">11</span>, <span ljsid-0-3=\"\">2022</span>—</strong>iQmetrix, North America’s leading provider of telecom retail management software, announced today that it has closed its acquisition of Digital Experience Platform (“DXP”) and Activation Solutions (“Activation”) from Synchronoss Technologies, Inc. (Nasdaq: SNCR) — a global leader in cloud, messaging, and digital products and platforms.":1,"#The acquisition of these product pillars and associated employee base now gives iQmetrix its first office in Bangalore, India. Approximately <span ljsid-1=\"\">100</span> employees in India, the US, the UK, Ireland, and Germany will be transitioned into iQmetrix.":1,"#iQmetrix Goes Global With Close of Synchronoss DXP and Activation…":1,"#Vancouver, BC—May 11, 2022—iQmetrix, North America’s leading provider of telecom retail management software, announced today that it has closed its…":1,"#Synchronoss Technologies (Nasdaq: SNCR) builds software that empowers companies around the world to connect with their subscribers in trusted and meaningful ways. The company’s collection of products helps streamline networks, simplify onboarding, and engage subscribers to unleash new revenue streams, reduce costs and increase speed to market. Hundreds of millions of subscribers trust Synchronoss products to stay in sync with the people, services, and content they love. That’s why more than <span ljsid-1=\"\">1</span>,<span ljsid-3=\"\">500</span> talented Synchronoss employees worldwide strive each day to reimagine a world in sync. Learn more at <a ljsid-5=\"\"><strong ljsid-5-0=\"\">www.synchronoss.com</strong></a>.":1,"#Automate your checkout flow, reduce human error, and reconcile with ease. Connect your workstations directly to your terminal with integrated payments.":1,"#Merchant Account and Processing":1,"#Ready to simplify payment processing?":1,"#Mass card acceptance at affordable rates. From Amex to debit, chip and signature to contactless, accept all card types and all payment methods for less.":1,"#About Shiftlab":1,"#As Wireless payment terminals don’t require a physical connection to the PC running RQ, they offer a mobile payment companion to RQmobile.":1,"#Each fully-integrated EMV-capable payment terminal within the location will be accessible to RQmobile users, who will be prompted to choose a payment device during checkout. To learn more about how to set this up, please refer to this <a ljsid-1=\"\">setup guide</a>.":1,"#Privately held Solutions <span ljsid-1=\"\">2</span> GO Inc. is a multinational distributor of video game, mobility and consumer electronic products that serves leading retail, publishing, and manufacturing partners across the globe. An industry pioneer, highly regarded Solutions <span ljsid-3=\"\">2</span> GO Inc. has earned a plethora of awards and distinctions collectively by its valued partners and industry experts.":1,"#Four Best Practices for POS Integration":1,"#iQmetrix Goes Global With Close of Synchronoss DXP and Activation Solutions Acquisition":1,"#iQmetrix’s intelligent retail management software is designed to power sales of connected devices. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using robust reporting; and unify storefronts and digital channels for a consistent customer experience — in-store, online, and anywhere else.":1,"#iQmetrix | MSA":1,"#MMF-VL<span ljsid-1=\"\">1616</span>E-<span ljsid-3=\"\">06</span>":1,"#Phone:<span ljsid-1=\"\">800</span>.<span ljsid-3=\"\">800</span>.<span ljsid-5=\"\">4239</span> x<span ljsid-7=\"\">79674</span> | Direct: <span ljsid-9=\"\">847</span>.<span ljsid-11=\"\">968</span>.<span ljsid-13=\"\">9674</span>":1,"#iQmetrix Carrier Activation POS Integration Software":1,"#Once a customer gets the text message that it is their turn to shop in your wireless retail store, they will be prompted to reply <span ljsid-1=\"\"></span><span ljsid-3=\"\">„</span>Here” to the provided number when they arrive, so that associates can be notified of their arrival.":1,"#Breathe easy with unlimited repairs including batteries and same day $":1,"#Visit <a ljsid-1=\"\">Samsung.com</a>, a <a ljsid-3=\"\">Samsung Experience Store</a>, or <a ljsid-5=\"\">SamsungCarePlus.com</a> to learn more.":1,"#Samsung Genuine Parts and Certified Technicians:":1,"#Next Business Day Replacements:":1,"#+ Samsung authorized locations.":1,"#Powerful protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdowns, enabling customers to use their phone with confidence while avoiding costly repairs.":1,"#Get immediate answers from a Samsung Care+ expert":1,"#Don’t worry. We’ll replace your Phone as soon as the next business day and help set it up.":1,"#cracked screen repairs at":1,"#Rest assured your Phone will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.":1,"#<sup ljsid-0=\"\">²</sup>Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan <a ljsid-2=\"\">terms and conditions</a> for full coverage details.":1,"#Expert Support:":1,"#Unlimited Repairs:":1,"#Alors, où cela vous mène-t-il ?":1,"#About Synchronoss":1,"#Over the coming months, iQmetrix will work with Synchronoss to ensure a smooth transition for both customers and employees.":1,"#DXP and Activation enable telecom operators and retailers around the globe to create, orchestrate, and manage digital experiences across all channels. Using a low-code approach, DXP allows users to easily create, integrate, and publish customer journeys and experiences through simple drag-and-drop configurations.":1,"#iQmetrix | RQmobile Hardware US":1,"#CSD<span ljsid-1=\"\">1006</span>USB":1,"#We recommend connecting your receipt printer with a wired Ethernet connection whenever possible. This will improve connectivity and speed while reducing the chance of potential network issues. However, if your location doesn’t have an accessible Ethernet connection or you require mobility, an AirPrint-enabled or Bluetooth receipt printer may be used as an alternative.":1,"#Some receipt types cannot be printed to receipt printers from RQmobile.":1,"#Apple iPad (<span ljsid-1=\"\">6</span><sup ljsid-2=\"\">th</sup> Generation)":1,"#Camera":1,"#Other":1,"#CX<span ljsid-1=\"\">2881</span>-<span ljsid-3=\"\">1476</span>":1,"#Socket Mobile SocketScan S<span ljsid-1=\"\">800</span>":1,"#MM<span ljsid-1=\"\">6</span>V<span ljsid-3=\"\">3</span>LL/A":1,"#Apple iPad Air (<span ljsid-1=\"\">5</span><sup ljsid-2=\"\">th</sup> generation)":1,"#<span ljsid-0=\"\">9</span>.<span ljsid-2=\"\">7</span>″":1,"#Our Multifunction Office Printer Picks":1,"#Apple iPad Pro (<span ljsid-1=\"\">5</span><sup ljsid-2=\"\">th</sup> generation)":1,"#Apple iPad Air (<span ljsid-1=\"\">3</span><sup ljsid-2=\"\">rd</sup> generation)":1,"#<span ljsid-0=\"\">10</span>.<span ljsid-2=\"\">2</span>″":1,"#Apple iPad (<span ljsid-1=\"\">9</span><sup ljsid-2=\"\">th</sup> generation)":1,"#Space Gray":1,"#<span ljsid-0=\"\">32</span>GB<sup ljsid-2=\"\"><span ljsid-2-0=\"\">1</span></sup>":1,"#Tripp Lite Charging Station":1,"#<span ljsid-0=\"\">3</span>. May also be labeled as <span ljsid-2=\"\"></span><span ljsid-4=\"\">‘</span>TSP<span ljsid-6=\"\">100</span>III’ with Ethernet port.":1,"#Our Cash Drawer Picks":1,"#CX<span ljsid-1=\"\">3360</span>-<span ljsid-3=\"\">1682</span>":1,"#<span ljsid-0=\"\">11</span>″":1,"#Apple iPad Pro (<span ljsid-1=\"\">2</span><sup ljsid-2=\"\">nd</sup> Generation)":1,"#APG BluePRO Bluetooth Adapter Dongle":1,"#<span ljsid-0=\"\">128</span>GB":1,"#Apple iPad Pro (<span ljsid-1=\"\">3</span><sup ljsid-2=\"\">rd</sup> generation)":1,"#MUUJ<span ljsid-1=\"\">2</span>LL/A":1,"#Our Tablet Picks":1,"#<span ljsid-0=\"\">1</span>. RQmobile uses under <span ljsid-2=\"\">500</span>MB. Storage space considers the operating system, RQmobile, and associated updates. If you plan on running additional applications, you may need additional storage space.":1,"#MHNF<span ljsid-1=\"\">3</span>LL/A":1,"#Silver":1,"#B<span ljsid-1=\"\">405</span>/DN":1,"#BA-<span ljsid-1=\"\">0510</span>-<span ljsid-3=\"\">101</span>A-<span ljsid-5=\"\">02</span>":1,"#MHQT<span ljsid-1=\"\">3</span>LL/A":1,"#Apple iPad mini (<span ljsid-1=\"\">5</span><sup ljsid-2=\"\">th</sup> generation)":1,"#<span ljsid-0=\"\">4</span>. Lightning cables are not included.":1,"#Star Micronics TSP<span ljsid-1=\"\">143</span>IIILAN":1,"#Other Tablets":1,"#AirPrint requires a reliable Wi-Fi network. You may also be required to install the latest version of your printer’s firmware.":1,"#AirPrint / Bluetooth / Ethernet":1,"#Blue":1,"#<span ljsid-0=\"\">2</span>. The iPad’s built-in camera can be used as an alternative to a stand-alone barcode scanner.":1,"#<span ljsid-0=\"\">2</span>GB":1,"#<span ljsid-0=\"\">12</span>.<span ljsid-2=\"\">9</span>″":1,"#MR<span ljsid-1=\"\">7</span>G<span ljsid-3=\"\">2</span>LL/A":1,"#Cases":1,"#Anker PowerPort <span ljsid-1=\"\">4</span> Ports":1,"#Star Micronics TSP<span ljsid-1=\"\">654</span>II":1,"#MRJN<span ljsid-1=\"\">2</span>LL/A":1,"#Anker PowerPort <span ljsid-1=\"\">6</span> Ports":1,"#Xerox VersaLink B<span ljsid-1=\"\">405</span>":1,"#<span ljsid-0=\"\">7</span>.<span ljsid-2=\"\">9</span>″":1,"#MK<span ljsid-1=\"\">2</span>K<span ljsid-3=\"\">3</span>LL/A":1,"#Tablets Supported":1,"#Popular Pick":1,"#Socket Mobile SocketScan S<span ljsid-1=\"\">700</span>":1,"#MR<span ljsid-1=\"\">7</span>F<span ljsid-3=\"\">2</span>LL/A":1,"#<span ljsid-0=\"\">32</span>GB":1,"#<span ljsid-0=\"\">1</span>.<span ljsid-2=\"\">5</span>GHz Dual-Core":1,"#LocknCharge CarryOn Mobile Charging Station":1,"#AK-<span ljsid-1=\"\">848061074772</span>":1,"#AK-A<span ljsid-1=\"\">2142111</span>":1,"#Multiple":1,"#Fax: <span ljsid-1=\"\">847</span>.<span ljsid-3=\"\">968</span>.<span ljsid-5=\"\">1674</span>":1,"#Please visit our dedicated <a ljsid-1=\"\">Payment Hardware page</a> for details, pricing and order information.":1,"#Account Manager | CDW":1,"#Hardware | USA":1,"#Note: iQmetrix recommends purchasing all payment hardware through its approved hardware vendor- POSDATA. Ingenico Tetra devices purchased through an unapproved hardware vendor will be subject to a $<span ljsid-1=\"\">75</span>/device activation fee. Contact your Client Manager or a Payment Specialist for more information.":1,"#<span ljsid-0=\"\">200</span> N Milwaukee Ave | Vernon Hills, IL <span ljsid-2=\"\">60061</span>":1,"#iQmetrix | RQmobile Hardware Canada":1,"#iQmetrix | iQmetrix Goes Global With Close of Synchronoss DXP and…":1,"#If a customer sends the message <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Leave”, they will be taken out of the queue. Associates will see them labelled as <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>Left” for that day’s history. If the associate removes a customer from the queue, they will appear labelled as <span ljsid-9=\"\"></span><span ljsid-11=\"\">“</span>Removed.”":1,"#When retailers manage expectations and minimize long lines, they can eliminate barriers and reduce walkouts. If a customer can’t wait in the virtual queue, associates can follow up to prevent lost sales.":1,"#iQmetrix’s Queue Management software enables telecom retailers to efficiently handle in-store traffic, minimize revenue loss from walkouts, and deliver exceptional experiences. Virtual queues allow customers to avoid waiting in line while providing retailers valuable insights about their needs.":1,"#Customers without a working device can still join the queue in person, and receive an estimated time to return to the store.":1,"#With Queue Management solutions, shoppers can join the virtual queue or schedule a visit. Efficiently manage in-store traffic, gain insights, and improve the shopping experience.":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">15</span> If the Quote has been entered into by iQmetrix USA Inc., any dispute arising out of this Agreement will be submitted to binding arbitration pursuant to the Wireless Industry Arbitration Rules and under the auspices of, the American Arbitration Association, will be conducted before one (<span ljsid-4=\"\">1</span>) arbitrator and any arbitration will be conducted in Arlington, VA (unless the binding, final court order referenced in Section <span ljsid-6=\"\">18</span>.<span ljsid-8=\"\">13</span> invokes the provisions of such Section <span ljsid-10=\"\">18</span>.<span ljsid-12=\"\">13</span> instead of the provisions of this Section <span ljsid-14=\"\">18</span>.<span ljsid-16=\"\">15</span>). If the Quote has been entered into by iQmetrix Software Development Corp., all disputes arising out of or in connection with this Agreement, or in respect of any legal relationship associated therewith or derived therefrom, will be referred to and finally resolved by arbitration administered by the British Columbia International Commercial Arbitration Centre pursuant to its Rules (unless the binding, final court order referenced in Section <span ljsid-18=\"\">18</span>.<span ljsid-20=\"\">14</span> invokes the provisions of such Section <span ljsid-22=\"\">18</span>.<span ljsid-24=\"\">14</span> instead of the provisions of this Section <span ljsid-26=\"\">18</span>.<span ljsid-28=\"\">15</span>). Such arbitration will be conducted before one (<span ljsid-30=\"\">1</span>) arbitrator and the place of arbitration will be Vancouver, British Columbia, Canada. In either event, Subscriber expressly consents to":1,"#<span ljsid-0=\"\">17</span>.<span ljsid-2=\"\">5</span> When calculating the period of time within which or following which any act is to be done or step taken pursuant to this Agreement, the date which is the reference date in calculating such period will be excluded. If the last day of such period is a non-business day of the Party responsible for the act or step, the period in question will end on the next business day.":1,"#(ff) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Renewal Term” or <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>Renewal Terms” has the meaning given in Section <span ljsid-9=\"\">1</span>.<span ljsid-11=\"\">3</span>;":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">18</span> Subscriber acknowledges and agrees that the Software may include encryption software that may be subject to export, import, and/or use controls by Government Authorities (as hereinafter defined) by way of law or regulation. Subscriber agrees that the Software will not be exported, imported, used, transferred, or re-exported except in compliance with the laws and regulations of the national and/or other (sub-national and/or supranational) government authorities with authority over the country(ies) and/or territory(ies) from which the Software is being exported or to which the Software is being imported (collectively, the <span ljsid-4=\"\"></span><span ljsid-6=\"\">“</span>Government Authority(ies)”). Without limitation, the Software will not be exported: (a) to any country on Canada’s Area Control List; (b) to any country subject to UN Security Council embargo or action; (c) contrary to Canada’s Export Control List Item <span ljsid-8=\"\">5505</span>; (d) to countries subject to U.S. economic sanctions and embargoes; and (e) to persons or entities prohibited from receiving U.S. exports or U.S.-origin items.":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">16</span> Notwithstanding any provision of this Agreement, the parties may seek a preliminary injunction, attachment or other judicial relief in any court of competent jurisdiction, if such an action is necessary to avoid irreparable harm, preserve the status quo or preserve and protect the subject matter of the dispute, without first complying with <span ljsid-4=\"\">18</span>.<span ljsid-6=\"\">13</span>, <span ljsid-8=\"\">18</span>.<span ljsid-10=\"\">14</span> or <span ljsid-12=\"\">18</span>.<span ljsid-14=\"\">15</span>.":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">13</span> If the Quote has been entered into by iQmetrix USA Inc., then this Agreement will be governed by and construed in accordance with the laws of the State of Delaware, without reference to conflicts of laws provisions, and will in all respects be treated as a State of Delaware contract. If this Section <span ljsid-4=\"\">18</span>.<span ljsid-6=\"\">13</span> applies, the Parties hereby irrevocably submit to the jurisdiction of the state and federal courts located in Arlington County, Virginia, to the extent that a court of competent jurisdiction determines in a binding, final court order that default Section <span ljsid-8=\"\">18</span>.<span ljsid-10=\"\">15</span> does not apply.":1,"#<span ljsid-0=\"\">17</span>.<span ljsid-2=\"\">7</span> This Agreement is in substitution for any prior agreement with respect to the subject matter hereof made between the Parties, their affiliates or subsidiaries and any such prior agreements are hereby revoked.":1,"#(ll) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Specifications” means system, hardware, software, and telecommunications specifications and requirements for the Services as set out in the applicable Policy;":1,"#(d) the arbitral tribunal may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding; and":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">11</span> Subscriber may permit use of the Services by any Subscriber Affiliate or Authorized Representative identified in a Quote, provided that Subscriber remains at all times fully responsible for such Subscriber Affiliate’s or Authorized Representative’s compliance with the terms and conditions of this Agreement, including payment of all applicable Fees.":1,"#(a) by registered mail, postage prepaid, addressed to the Party’s address indicated in the applicable Quote and (if addressed to iQmetrix, with a carbon copy to the Legal Department); or":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">4</span> All notices, requests, demands or communications required or permitted pursuant or relating to this Agreement will be in writing and will be sent:":1,"#(gg) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Service Level Agreement” or <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>SLA” has the meaning given in Part <span ljsid-9=\"\">10</span>;":1,"#(e) any claim by a Subscriber Affiliate, Authorized Representative, Agent or End-User arising as a result of or relating to this Agreement or the Subscription Services; and":1,"#(d) Account Data or Subscriber Material;":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">9</span> Subscriber must provide prior notice to iQmetrix of any merger with, or sale or assignment of its entire business to another person or business entity. Subscriber will have no right to assign this Agreement and/or the benefit of this Agreement, by operation of law or otherwise, without express prior, written permission of iQmetrix. Any permitted assignment, by operation of law or otherwise, will be conditioned upon Subscriber and/or the permitted assignee or successor, cooperating reasonably with iQmetrix with respect to the transition of Subscriber’s Services. iQmetrix reserves the right to charge additional Fees relating to the transition of Subscriber’s Services and accounts to any permitted assignee or successor. In the event,":1,"#(g) CONTENT, PRODUCTS AND SERVICES OFFERED THROUGH THE SERVICES OR SUBSCRIPTION SERVICES, REGARDLESS OF WHETHER IQMETRIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE OR WHETHER SUCH DAMAGES ARE REASONABLY FORESEEABLE.":1,"#<span ljsid-0=\"\">14</span>.<span ljsid-2=\"\">1</span> UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE) WILL IQMETRIX BE LIABLE TO SUBSCRIBER, ANY SUBSCRIBER AFFILIATE, ANY AUTHORIZED REPRESENTATIVE, OR ANY AGENT OR END-USER OR ANY OTHER THIRD PARTY FOR:":1,"#<span ljsid-0=\"\">13</span>.<span ljsid-2=\"\">3</span> THE WARRANTIES SET FORTH IN SECTIONS <span ljsid-4=\"\">13</span>.<span ljsid-6=\"\">1</span> AND <span ljsid-8=\"\">13</span>.<span ljsid-10=\"\">2</span> ARE IN LIEU OF ALL OTHER WARRANTIES BY IQMETRIX, EXPRESS OR IMPLIED, AND IQMETRIX (INCLUDING ITS AFFILIATES AND ITS AND THEIR OFFICERS, DIRECTORS, AGENTS AND ASSOCIATES) HEREBY DISCLAIMS AND SUBSCRIBER HEREBY WAIVES ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. IQMETRIX DOES NOT WARRANT AND SUBSCRIBER HEREBY WAIVES ANY WARRANTY THAT USE OF OR ACCESS TO THE SERVICES, SUBSCRIPTION SERVICES OR SOFTWARE BY SUBSCRIBER WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR FREE FROM MALICIOUS SOFTWARE, AND NO INFORMATION OR ADVICE OBTAINED FROM IQMETRIX OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY BY IQMETRIX NOT EXPRESSLY STATED IN THESE TERMS. EXCEPT AS SET FORTH HEREIN TO THE CONTRARY, IQMETRIX DOES NOT MAKE ANY WARRANTY AND SUBSCRIBER HEREBY WAIVES ANY AND ALL WARRANTIES AS TO THE RESULTS OBTAINED FROM USE OF THE SOFTWARE OR AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY OF THE SOFTWARE. SUBSCRIBER HEREBY ACKNOWLEDGES AND AGREES THAT USE OF THE INTERNET WILL BE AT THE SOLE AND EXCLUSIVE RISK OF SUBSCRIBER AND SUBSCRIBER’S USE OF THE INTERNET WILL BE SUBJECT TO THE APPLICABLE LAWS GOVERNING THE INTERNET, AND SUBSCRIBER’S USE OF THE SOFTWARE WILL BE SUBJECT TO THE RESTRICTIONS AND TERMS AND CONDITIONS SET FORTH HEREIN GOVERNING THE SOFTWARE.":1,"#<span ljsid-0=\"\">12</span>.<span ljsid-2=\"\">4</span> The Receiving Party agrees that it will notify Disclosing Party as soon as practicable after the discovery of any breach of the confidentiality provisions of this Agreement by the Receiving Party or its Representatives, and will cooperate with Disclosing Party in every reasonable way to help Disclosing Party regain possession of the Confidential Information and prevent against its further unauthorized disclosure or use. The Receiving Party will enforce the confidentiality obligations of this Agreement against its Representatives during and after the term of their engagement. When Subscriber is the Receiving Party, Subscriber will be fully responsible for any breach of this Agreement by its Agents and End-Users, as well as the Agents and End-Users of Subscriber Affiliates and Authorized Representatives.":1,"#<span ljsid-0=\"\">12</span>.<span ljsid-2=\"\">2</span> All Confidential Information will, at all times, remain the sole property of Disclosing Party. The disclosure of Confidential Information to the Receiving Party will not constitute an express or implied grant to Receiving Party or any of its Representatives of any rights to or under the Software or the Documentation. At the earlier of either:":1,"#<span ljsid-0=\"\">11</span>. OWNERSHIP AND INTELLECTUAL PROPERTY":1,"#(b) that Subscriber wishes to assign this Agreement to another person or business entity that does not have an agreement currently in effect with iQmetrix with respect to Subscription Services, iQmetrix will not withhold unreasonably its permission to assign the benefits of this Agreement to that other person or business entity provided that iQmetrix will have the right, without restriction, to renegotiate Fees.":1,"#<span ljsid-0=\"\">18</span>. GENERAL":1,"#<span ljsid-0=\"\">17</span>.<span ljsid-2=\"\">8</span> All references herein to currency are to the lawful money of the United States of America unless expressly stated otherwise.":1,"#(oo) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Subscriber Material” means all Subscriber material or third party material used by Subscriber including, without limitation, Subscriber Applications, product information (graphics, photographs, specifications), content, information or software, accessible by, viewable on, loaded on, integrated with or otherwise associated with the Software and Services (other than Integrated Solutions);":1,"#<span ljsid-0=\"\">6</span>.<span ljsid-2=\"\">1</span> iQmetrix agrees that all Subscriber data, including Account Data, stored on the Subscription Service is and remains the property of Subscriber and/or its licensors and it will not disclose to any third party, other than to Carrier or as necessary to provide the Services (i.e. as would be required to provide Integrated Solutions), any personally identifiable information of any Agent or End-User or that identifies the Subscriber or its business. For the avoidance of doubt, Subscriber may choose to use certain Integrated Solutions that may require iQmetrix to provide or permit access to Subscriber data, including Account Data, and Subscriber’s use of such Integrated Solutions will act as authorization for iQmetrix to pass such data to the Integrated Solution provider to the extent required to provide the Integrated Solution to Subscriber.":1,"#(b) during implementation, Subscriber will gather and submit any business information required by iQmetrix to implement the Subscription Services;":1,"#<span ljsid-0=\"\">4</span>.<span ljsid-2=\"\">2</span> iQmetrix will be responsible for the following:":1,"#(g) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Software; or":1,"#<span ljsid-0=\"\">18</span>.<span ljsid-2=\"\">3</span> Nothing herein will be construed as creating a partnership relationship, employment relationship, joint venture relationship or agency relationship between the Parties, or as authorizing either Party to act as agent for the other.":1,"#(rr) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Subscription Services” means iQmetrix’s software-as-a-service subscriptions for use of the Software, or portions thereof, for which Subscriber receives a Subscription pursuant to this Agreement as identified in each Quote;":1,"#(mm) <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Subscriber Affiliates” means any business entity controlled by, under common control with or controlling a Subscriber;":1,"#(c) Integrated Solutions, provided however that Subscriber’s indemnification obligations will not apply to the extent that claims arise directly or indirectly from the acts or omissions of iQmetrix, including without limitation Losses arising from any of the circumstances specified in Section <span ljsid-1=\"\">7</span>.<span ljsid-3=\"\">4</span>;":1,"#(a) that are Integrated Solutions;":1,"#(a) INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, PUNITIVE DAMAGES OR ANY SIMILAR DAMAGES INCLUDING WITHOUT LIMITATION IN CONNECTION WITH OR RELATING TO THIS AGREEMENT, THE SERVICES, THE SUSCRIPTION SERVICES, AND USE, PERFORMANCE AND OPERATION OF THE SOFTWARE;":1},"version":3959}]