[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255, 255, 255)","header":"rgb(0, 0, 0)","background":"rgba(0, 0, 0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"es-LA","name":"Español (América Latina)"},{"code":"fr-CA","name":"Français (Canada)"}],"activeLanguages":{"fr-CA":"Français (Canada)","es-LA":"Español (América Latina)","de":"Deutsch","en":"English"},"enabledLanguages":["de","en","es-LA","fr-CA"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":true,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":4350},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":4350},{"_id":"outdated","outdated":{"#CES <span ljsid-1=\"\">2023</span> Trends: The US’s $<span ljsid-3=\"\">65</span>BN <span ljsid-5=\"\"></span><span ljsid-7=\"\">\"</span>One Big Shot” to Bridge Digital Divide":1,"#We use the typeface <a ljsid-1=\"\"><strong ljsid-1-0=\"\">Museo</strong></a> et <a ljsid-3=\"\"><strong ljsid-3-0=\"\">Museo Sans</strong></a>. Our chosen typography allows for a consistent style and appearance of text throughout our brand communications, reflecting our brand personality traits. We use heavier, larger versions of these fonts for headings, and lighter, smaller ones for body copy.":1,"#More than":1,"#de commerce interconnecté":1,"#perspective":1,"#unique":1,"#billion wireless sales in US and Canada":1,"#RQ powers $":1,"#COVID-":1,"#G":1,"#The Top 5 Challenges for 5G Operators":1,"#Even after massive investment, the rollout of <span ljsid-1=\"\">5</span>G in North America has been decidedly rocky. In addition to the <a ljsid-3=\"\">logistical difficulties of implementing <span ljsid-3-1=\"\">5</span>G</a>, telecoms have also faced a variety of market-based obstacles that have impeded their ability to fully monetize their <span ljsid-5=\"\">5</span>G investments, to the point that many in telecom have <a ljsid-7=\"\">notably lost enthusiasm</a> for research into <span ljsid-9=\"\">6</span>G.":1,"#5G operators continue to face a variety of technical and market-based challenges to already rocky 5G network deployments, including fights over spectrum,…":1,"#<span ljsid-0=\"\">4</span>. Competition from satellite companies will only continue to heat up.":1,"#Additionally, venues often aren’t in a hurry to make these upgrades, which are often expensive and disruptive, because customers are already used to switching to Wifi — especially at locations they visit frequently.":1,"#At the same time as telecoms are squabbling over use of the <span ljsid-1=\"\">6</span>GHz band by unlicensed Wi-Fi, they are also coming under fire for interference concerns from expanded use of <span ljsid-3=\"\">5</span>G in the C-band. In January, the FAA <a ljsid-5=\"\">gave airlines another year</a> to fix or replace about <span ljsid-7=\"\">1000</span> altimeters that would experience interference from C-band <span ljsid-9=\"\">5</span>G signals.":1,"#Telecoms face many hurdles to overcome in <span ljsid-1=\"\">5</span>G network expansion efforts.":1,"#In <span ljsid-1=\"\">2021</span>, AT&amp;<a ljsid-3=\"\">T took the FCC to court</a> over the Trump-era FCC’s decision to open up the <span ljsid-5=\"\">6</span>GHz spectrum to unlicensed Wi-Fi, in a court case that saw telecoms squaring off against Apple, Google, and Cisco (among others). In their filing, AT&amp;T argued that <span ljsid-7=\"\"></span><span ljsid-9=\"\">“</span>very likely to result in harmful interference at unpredictable places and times”.":1,"#Recently, T-Mobile had to issue an <a ljsid-1=\"\">FCC filing against a Pennsylvania homeowner</a> due to ongoing interference with the homeowner’s security system with local <span ljsid-3=\"\">5</span>G operations, in which months of back-and-forth with the owners and in-person visits from both FCC officials, the homeowners declined to make the changes to their security cameras that would stop the problem.":1,"#Despite all these technical and market challenges, <span ljsid-1=\"\">5</span>G is still expected to experience massive growth in the coming years. Analysts are <a ljsid-3=\"\">varyingly bullish</a> about <a ljsid-5=\"\">the future of <span ljsid-5-1=\"\">5</span>G operators</a>, but all predict massive growth in the <span ljsid-7=\"\">5</span>G market through <span ljsid-9=\"\">2030</span>.":1,"#<span ljsid-0=\"\">5</span>. Enterprise companies have lost faith in <span ljsid-2=\"\">5</span>G’s ability to deliver profits.":1,"#We’ve written previously about <a ljsid-1=\"\">the escalating competition <span ljsid-1-1=\"\">5</span>G operators face from satellite</a>. While current implementations of satellite for D<span ljsid-3=\"\">2</span>D (direct-to-device) service still face severe technical limitations, satellite companies are already picking up telecom’s slack in providing rural broadband service to historically underserved communities. Satellite also offers a compelling use case for IoT deployments, offering seamless connectivity regardless of location.":1,"#Ultimately, however, the FCC decision was <a ljsid-1=\"\">upheld by the courts</a>.":1,"#5G vs Satellite: Telecom’s Old Darling Battles its New Fling":1,"#One of the technical limitations of <span ljsid-1=\"\">5</span>G is that its shorter wavelengths are less able to penetrate doors and windows, leading to loss of signal strength indoors. This makes <a ljsid-3=\"\">universal <span ljsid-3-1=\"\">5</span>G coverage a challenge</a>, especially since the majority of <span ljsid-5=\"\">5</span>G infrastructure investments have focused on outdoor coverage. It’s possible to get around this problem by installing private <span ljsid-7=\"\">5</span>G equipment in buildings and venues, but it requires tackling the problem one building at a time.":1,"#The decrease in spending isn’t surprising when you consider the hurdles <span ljsid-1=\"\">5</span>G operators are facing. What do those challenges include?":1,"#Despite these challenges, <a ljsid-1=\"\">a recent report from Ericsson</a> suggested that <span ljsid-3=\"\">5</span>G operators should continue investing in <span ljsid-5=\"\">5</span>G, citing a <span ljsid-7=\"\">7</span>% increase in revenue in the top <span ljsid-9=\"\">20</span> <span ljsid-11=\"\">5</span>G market. This recommendation is unsurprising, however, when you consider how much of the Swedish giant’s profits are tied up in <span ljsid-13=\"\">5</span>G; in April, Ericsson’s stock fell sharply after posting <a ljsid-15=\"\">disappointing Q<span ljsid-15-1=\"\">1</span> results</a>, including a <span ljsid-17=\"\">2</span>% decrease in sales of network hardware.":1,"#Even if operators are facing an uphill battle, <span ljsid-1=\"\">5</span>G will continue to grow.":1,"#One possible reason for this: the complexity of <span ljsid-1=\"\">5</span>G integration with existing technology and processes — which was cited as the top internal challenges informing the approach to <span ljsid-3=\"\">5</span>G. That complexity seems to be acting as a barrier to deployment, as only <span ljsid-5=\"\">11</span>% of companies surveyed reporting that <span ljsid-7=\"\">5</span>G deployments were currently operational within their organizations.":1,"#In addition to competing for market share, satellite companies are also competing with telecoms for spectrum rights in the <span ljsid-1=\"\">12</span>GHz band. Telecoms want <span ljsid-3=\"\">12</span>GHz to be opened up for auction, something which Intelsat VP Peter Davidson has described as <a ljsid-5=\"\">an existential threat <span ljsid-5-1=\"\"></span><span ljsid-5-3=\"\">“</span>to the space economy”</a>.":1,"#<span ljsid-0=\"\">3</span>. <span ljsid-2=\"\">5</span>G notoriously loses signal strength indoors.":1,"#Take-up of <span ljsid-1=\"\">5</span>G still very low, because difficulty in scaling <span ljsid-3=\"\">5</span>G networks have weakened the value proposition for <span ljsid-5=\"\">5</span>G implementation in enterprise companies. In a November <span ljsid-7=\"\">2022</span> survey of <span ljsid-9=\"\">1325</span> enterprise companies worldwide, <a ljsid-11=\"\">only <span ljsid-11-1=\"\">21</span>% of companies surveyed</a> said they were currently investing in <span ljsid-13=\"\">5</span>G — compared with <span ljsid-15=\"\">64</span>% that were currently investing in analytics and AI. Further, interest in <span ljsid-17=\"\">5</span>G deployments varies greatly by industry. Only two of the eight verticals identified in the survey (consumer and energy) reported significant increases in <span ljsid-19=\"\">5</span>G investments from <span ljsid-21=\"\">2022</span> to <span ljsid-23=\"\">2023</span>. Automotive, financial services, and healthcare saw only modest increases, while <span ljsid-25=\"\">5</span>G investments by manufacturing and technology companies actually decreased.":1,"#<span ljsid-0=\"\">2</span>. Regulatory hold on expansion in C-band continue to drag on.":1,"#And this is far from an isolated incident.":1,"#<span ljsid-0=\"\">1</span>. Unlicensed <span ljsid-2=\"\">6</span>Ghz Wi-Fi causes interference with <span ljsid-4=\"\">5</span>G operations.":1,"#The Benefits of Benchmarking Data: Learn How You Fare Against the Competition":1,"##FA<span ljsid-1=\"\">3</span>A<span ljsid-3=\"\">56</span>":1,"#www.samsung.com/us/support/samsung-care-plus":1,"#tienda Samsung Experience Store":1,"#Soporte <span ljsid-1=\"\">experto</span> <span ljsid-3=\"\">24/7</span>":1,"#Soluciones <span ljsid-1=\"\">2</span> GO Partners with iQmetrix to Offer Accessories via VMI and Dropship Services":1,"#iQmetrix | The Top 5 Challenges for 5G Operators":1,"#logo icons":1,"#Textures":1,"#Coral":1,"#- The wordmark is based on Museo Sans font with custom slab serifs on the i and x. The Q in the wordmark is a circle that visually connects with the symbol.":1,"#Photos and Textures":1,"#Logo & Icon":1,"#iQmetrix Branding":1,"#We use lifestyle imagery with color filters to add more human and authentic moments to our brand. Our photography and video features real people and great experiences.":1,"#Wordmark":1,"#primary logo":1,"#Turquoise":1,"#- The symbol is bold and well established. It is very simple, but structural and carries the message of reliability and security. In addition, it has a strong anchor – the letter Q – to carry branding through to the products, services, etc.":1,"#Our Colours":1,"#Consistent communication of the iQmetrix brand is essential. On this page, you’ll find appropriate branding guidelines and media assets, including logos, brand color palette, typeface, and more.":1,"#Brand Assets":1,"#Logo Misuse":1,"#A non-stacked, linear version of the logo can be used in limited-space layouts, such as the Download Logo navigation bar.":1,"#Sky":1,"#Primary Logo":1,"##<span ljsid-1=\"\">20</span>F<span ljsid-3=\"\">6</span>FF - #FF<span ljsid-5=\"\">20</span>FD":1,"#While our primary logo is Black on White, we use a Turquoise or White logo on dark or photo backgrounds.":1,"#We add an extra layer of meaning to our designs by using various textures.":1,"#More than just mere representation of diversity, we aim to show individuals as human first.":1,"##<span ljsid-1=\"\">20</span>F<span ljsid-3=\"\">6</span>FF":1,"#Icon Logo":1,"#Secondary Logo":1,"#Humans":1,"##FF<span ljsid-1=\"\">20</span>FD":1,"##<span ljsid-1=\"\">17</span>BAFF":1,"#Download Logo Package":1,"#We use diverse images in our brand to send a clear signal to the industry that our company holds diversity and inclusion at our core. Diversity to us includes different races, gender identity, age, sexual orientation, culture, abilities, perspectives, and more.":1,"##<span ljsid-1=\"\">8147</span>BC":1,"#Violet":1,"#While our primary logo is black on a white background, turquoise and fuchsia are our primary colors. It is the dominant gradient used in our communication and design elements.":1,"#It is important that the appearance of the logo remains consistent. The logo should not be misinterpreted, modified, or added to. No attempt should be made to alter the logo in any way. Its orientation, colour, and composition should remain as indicated — there are no exceptions.":1,"#This allows us to create illusions and alter the look and feel of an image. Textures can make the images feel lighter, imply a sense of floating, convey speed, reflect growth, and more.":1,"#We are very proud of our logo, and we require that you follow these guidelines to ensure it always looks its best. Our logo is the combination of a simple and modern wordmark with the icon.":1,"#Gradient":1,"#<strong ljsid-0=\"\">Do not</strong> use the old version of the logo. <strong ljsid-2=\"\">Do not</strong> distort or warp the logo in any way. <strong ljsid-4=\"\">Do not</strong> outline or create a keyline around the logo.":1,"#Fuchsia":1,"#In cases when the iQmetrix brand has already been established, we simply use the icon on its own. While the icon can exist without the wordmark, the wordmark should never exist without the icon.":1,"#Symbol":1,"#The cornerstone of our branding is the iQmetrix logo – consisting of two elements:":1,"#Typography":1,"#Branding":1,"#In addition to black and white, we use a range of illustrative colors to attach some fun and vibrancy to our brand.":1,"#<strong ljsid-0=\"\">Do not</strong> rotate the logo. <strong ljsid-2=\"\">Do not</strong> change the logo colour. <strong ljsid-4=\"\">Do not</strong> change the typeface nor recreate or manipulate the wordmark and the icon.":1,"#Conclusion":1,"#premier":1,"#Data Visualization":1,"#iQmetrix | Why Has the 5G Rollout in North America Been So Slow?":1,"#Inventory Insights 4: Tackle Supply-Chain Challenges":1,"#The Omnichannel Playbook":1,"#Puis-je traiter les ventes de détail sans fil sur un iPad ?":1,"#Satellite":1,"#The Top <span ljsid-1=\"\">5</span> Challenges for <span ljsid-3=\"\">5</span>G Operators":1,"#<span ljsid-1=\"\">5</span>G vs Satellite: Telecom’s Old Darling Battles its New Fling":1,"#iQmetrix | Solutions 2 GO Partners with iQmetrix to Offer Accessories…":1,"#Download the Whitepaper":1,"#CES 2023 Trends: The US’s $65BN “One Big Shot” to Bridge Digital Divide":1,"#Inventory Insights <span ljsid-1=\"\">4</span>: Tackle Supply-Chain Challenges":1,"#Keep Customers Engaged During the Holiday Rush and Beyond":1,"#Payroll-ready reporting":1,"#Monitor sales with comprehensive reporting that offers actionable data to boost performance and sustain high engagement.":1,"#Detailed performance insights":1,"#Design flexible commission models that adapt to various employee types and product lines, ensuring fair and motivating rewards for every sale.":1,"#Customizable payout structures":1,"#Efficiently create, manage, and group employee profiles to assign tailored incentive programs and simplify payout processes.":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking.":1,"#Streamlined employee management":1,"#Want to motivate and boost performance of your wireless retail employees?":1,"#Assign specific permissions and security roles to ensure that sensitive data is accessible only to authorized personnel.":1,"#Secure Access and Role Management":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking. Easily manage employee profiles, group them for customized payouts, and tailor reward structures to fit your unique business model — all while driving engagement with detailed performance insights.":1,"#Generate detailed reports that offer actionable insights into sales performance and commission accrual, helping you make data-driven decisions.":1,"#Monitor every sale as it happens, providing immediate performance updates to keep teams focused and motivated.":1,"#Real-Time Sales Tracking":1,"#Configure commission and incentive models to match your unique business structure, whether it’s based on employee type, product category, or sales volume.":1,"#Customize Commissions Settings":1,"#Easily create and manage individual employee profiles, and organize them into groups to tailor commission plans based on roles or regions.":1,"#Motivated Employees Build Better Relationships":1,"#Seamlessly generate payroll from performance reports, making it easier to calculate and distribute earnings based on real-time sales data.":1,"#Empower Your Sales Team, Elevate Your Success":1,"#Retail Employee Commission and Incentive Software":1,"#Long-term (<span ljsid-1=\"\">2025</span> & Beyond)":1,"#Be a strong national company investing in Canada":1,"#Be the first choice for Canadians":1,"#Deliver easy to use, reliable products and services":1,"#Build the biggest and best networks in the country":1,"#iQmetrix | AXS by Axessorize":1,"#Foldable Smartphone Sales Will Grow in <span ljsid-1=\"\">2023</span>, But Don’t Get Lost In The Hype":1,"#<span ljsid-0=\"\">3</span>. Microsoft Edge WebView<span ljsid-2=\"\">2</span> Runtime is required to run RQ <span ljsid-4=\"\">6</span>.<span ljsid-6=\"\">73</span> and newer. In most cases, this is automatically installed Windows <span ljsid-8=\"\">10</span>+ workstations by Windows Update, but can be manually downloaded <a ljsid-10=\"\">here</a>.":1,"#Canadian Tier <span ljsid-1=\"\">1</span> Carrier Business Priorities":1,"#Here we summarize some of the key highlights from all three reports.":1,"#Following the release of the <a ljsid-1=\"\">US Tier <span ljsid-1-1=\"\">1</span> carrier quarterly reports</a>, the Canadian Tier <span ljsid-3=\"\">1</span> carriers have now also issued their Q<span ljsid-5=\"\">4</span> <span ljsid-7=\"\">2024</span> reports.":1,"#Canadian Tier 1 Carrier Report Highlights: Increased Competition…":1,"#mobile ARPU Canadian carriers":1,"#Sales associates need user-friendly, easy-to-train-on technology that enhances the in-store experience and improves efficiency.":1,"#Faster activations and a frictionless sales experience are key to keeping customers engaged.":1,"#Enhancing Customer Experience to Improve Retention":1,"#Retailers need to leverage trade-in programs, accessory bundling and device lifecycle management to offset declining smartphone sales and increase attachment rates.":1,"#TELUS highlighted increased BYOD adoption, meaning fewer subsidized sales and lower upgrade rates.":1,"#Addressing BYOD Growth and Longer Upgrade Cycles":1,"#Carriers must focus on seamless activations, bundling, and upselling IoT products. Retailers need omnichannel solutions to improve the customer journey and capture incremental revenue.":1,"#Despite declining mobile phone net adds, connected device growth remains strong and is connected to continue in <span ljsid-1=\"\">2025</span>.":1,"#Capitalizing on Growth in Connected Devices & IoT":1,"#Intense competition is driving higher churn rates for Bell and TELUS, while Rogers has seen slight improvement. Promotional intensity will likely remain high, requiring real-time analytics and dynamic pricing tools to ensure promotional strategies remain profitable without eroding margins.":1,"#Maximizing Promotional ROI and Adjusting to Increased Competition":1,"#Increasing Revenue and Reducing Costs":1,"#The Canadian carriers’ subscriber results and business priorities indicate a focus on:":1,"#Although net additions for mobile phones declined, carriers are optimistic about strong growth in other segments such as Wireline and IoT. IoT subscribers are expected to continue into <span ljsid-1=\"\">2025</span>. While IoT has a lower ARPU compared to mobile phone services, IoT products and services are often added to existing accounts or drive additional sales, making it a promising option for increasing revenue and profits.":1,"#Mobile phone net adds were down year-over-year across the board, driven by higher mobile phone churn.":1,"#TELUS also stated they’re seeing an increase in the adoption of BYOD plans.":1,"#Both TELUS and Bell also reported increases in YoY churn, attributing their rise in customer losses to an increase in customers switching to different carriers in response to more intense marketing and promotional price competition.":1,"#Rogers’ churn also reduced slightly YoY, coming in <span ljsid-1=\"\">1</span>.<span ljsid-3=\"\">53</span>% in Q<span ljsid-5=\"\">4</span> <span ljsid-7=\"\">2024</span> versus <span ljsid-9=\"\">1</span>.<span ljsid-11=\"\">67</span>% in Q<span ljsid-13=\"\">4</span> <span ljsid-15=\"\">2023</span>.":1,"#Meanwhile, Rogers’ Mobile Phone-Only ARPU remained stable with a <span ljsid-1=\"\">0</span>.<span ljsid-3=\"\">03</span>% increase YoY.":1,"#Q<span ljsid-1=\"\">4</span> <span ljsid-3=\"\">2024</span> saw Bell’s lowest Mobile Phone-Only ARPU in at least three years at $<span ljsid-5=\"\">57</span>.<span ljsid-7=\"\">15</span> (a <span ljsid-9=\"\">2</span>.<span ljsid-11=\"\">7</span>% decrease YoY), while TELUS had a Mobile Phone-Only ARPU of $<span ljsid-13=\"\">58</span>.<span ljsid-15=\"\">05</span> (down <span ljsid-17=\"\">0</span>.<span ljsid-19=\"\">8</span>% YoY).":1,"#Partially due to the heightened competitive environment, it’s no surprise we saw both Bell and TELUS report year-over-year decreases in Mobile Phone-Only ARPU (average revenue per user).":1,"#Bell, Rogers, and TELUS all pointed to the challenges of an increasingly competitive Canadian market. They anticipate continued market intensity in <span ljsid-1=\"\">2025</span>, with wireless growth further constrained by slowing immigration and population growth. However, TELUS also predicts Canada’s mobile phone penetration rate will continue to increase, as customers adopt additional mobile devices and services.":1,"#Scaling our innovative digital capabilities in TELUS Digital, TELUS Health and TELUS Agriculture & Consumer Goods to build assets of consequence":1,"#Leveraging TELUS’ world-leading technology to drive superior growth across mobile, home and business services":1,"#Elevating our customers, communities, and social purpose by honoring our brand promise, Let’s make the future friendly™":1,"#Short-term (<span ljsid-1=\"\">2025</span>)":1,"#Building a global brand and exemplifying a customers first culture, by investing in people, that are empowered through innovation, teamwork, and social purpose":1,"#Focusing relentlessly on the growth markets of data and GenAI with the national expansion of broadband, complemented by international growth for TELUS Health, TELUS Agriculture & Consumer Goods and TELUS Digital":1,"#Partnering, acquiring, and divesting to accelerate the implementation of our strategy and focus our resources on core business":1,"#Providing integrated solutions that differentiate TELUS from our competitors":1,"#Building global capabilities across data technologies and software-based services":1,"#Build a Digital Media & Content Powerhouse":1,"#Business Technology Services Leadership":1,"#Offer the Best Networks & Services":1,"#Putting the Customer First":1,"#Be the growth leader in our industry":1,"#Four Best Practices for POS Integration":1,"#iQmetrix | Branding":1,"#Windows <span ljsid-1=\"\">10</span> version <span ljsid-3=\"\">1803</span>+":1,"#mismo":1,"#experto":1,"#In looking at other types of apps, however, an interesting picture emerges when looking at <a ljsid-1=\"\">which age groups uses them the most</a>. Education, social, and media apps were most-used by Gen Z. Apps most-used by Millennials were largely interest-specific, including health and fitness, food & drink, and lifestyle. Whereas the apps most-used by Gen X and Boomers — weather, news, and medical apps — reflect a more utilitarian approach. Even in app types that are used by everyone, such as banking apps and dating apps, generational differences are reflected in which apps people use, with Gen Z largely making different choices than their older counterparts.":1,"#más del <span ljsid-1=\"\">81</span> % de las personas menores de <span ljsid-3=\"\">50 años</span>":1,"#CES <span ljsid-1=\"\">2023</span> Trends: The US’s $<span ljsid-3=\"\">65</span>BN <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>One Big Shot” to Bridge Digital Divide":1,"#US Tier 1 Carrier Report Highlights: Wireless Customers Still Hanging on to Devices":1,"#Yes. RQ is very customizable so you can get the most out of the system tailored to your wireless retail business. We have a search function on the home screen that allows you to search anything imaginable – from an invoice number, product sku, customer, etc. And every report can easily be exported in excel. But we try our best to make it so that you don’t even need to with customizable reporting, filtering, and sorting options!":1,"#Does RQ offer custom fields that are both searchable and exportable?":1,"#Yes, there are a number of ways you can access the system remotely. Either with RQ installed locally to your desktop, with the myRQ app on your mobile device, or by accessing our Hub central management system. Each have varying functionality depending on your security role and what you are trying to achieve, from sales information to inventory management or employee information.":1,"#How do my wireless store employees see individual sales? Do they have to log in each time?":1,"#Can I set goals for my wireless retail stores and employees? If so, can I track those automatically?":1,"#Benefits":1,"#50-Jährigen":1,"#Wireline":1,"#Going Mobile":1,"#Why Our Customers Trust iQmetrix":1,"#Book in a conversation or a no-obligation demo with our team today":1,"#How a Tier <span ljsid-1=\"\">1</span> carrier rolled out iQmetrix’s BOPIS solution across its authorized retailer doors":1,"#Meeting the Customer Where They Are":1,"#<span ljsid-0=\"\">320</span>,<span ljsid-2=\"\">000</span>+ Current Users":1,"#What Our Customers Say About Us":1,"#How We Work with Telecom Brands":1,"#After more than two decades serving telecom retail, what matters to us at iQmetrix is our deep-rooted relationships, collaborations, and partnerships.":1,"#$<span ljsid-1=\"\">17</span> Billion+ Processed Annually":1,"#<span ljsid-0=\"\">1</span>,<span ljsid-2=\"\">000</span>-Plus Clients Count on iQmetrix":1,"#How TEAM Wireless elevated in-store experiences with Remote Pay":1,"#How TCC used Mobile POS to prepare for the future of telecom":1,"#<span ljsid-0=\"\">60</span> Million + Annual Transactions":1,"#<span ljsid-0=\"\">99</span>.<span ljsid-2=\"\">9</span>% Uptime":1,"#iQmetrix Unveils Next-Generation, AI-Native Platform and Products to Transform the Future of Telecom Retail":1,"#<u ljsid-0=\"\">Next Business Day Replacements</u>: Don’t worry. We’ll replace your device as soon as the next business day and help set it up.<sup ljsid-2=\"\"><span ljsid-2-0=\"\">3</span></sup>":1,"#<u ljsid-0=\"\">Unlimited Repairs:</u> Breathe easy with unlimited repairs including batteries and same day $<span ljsid-2=\"\">29</span> cracked screen repairs at <span ljsid-4=\"\">700</span>+ Samsung authorized locations nationwide. <sup ljsid-6=\"\"><span ljsid-6-0=\"\">1</span>,<span ljsid-6-2=\"\">2</span></sup>":1,"#Powerful Protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdowns for Galaxy Phones:":1,"#Samsung Care+ includes the following features:":1,"#Samsung Care+ provides the most comprehensive device protection in the Galaxy for Phones, Tablets, Watches, PCs, and Buds covering Unlimited Drops, Spills and Mechanical Breakdowns, giving customers confidence to use and enjoy their new devices to the fullest without worrying about paying costly repair bills for accidental damage.":1,"#Samsung has partnered with iQmetrix for integrations into its RQ point-of-sale (POS) system in the US to offer Samsung Care+ device protection plans to Galaxy device customers at Samsung Experience Stores, as well as on Galaxy Phones at many US-based wireless stores operating iQmetrix’s RQ software.":1,"#Samsung Care+ Partners with iQmetrix to Offer Galaxy Device…":1,"#Vancouver, BC—August 13, 2024—Samsung Galaxy customers at Samsung Experience Stores and many iQmetrix-client stores can now be offered Samsung Care+…":1,"#Samsung Galaxy customers at Samsung Experience Stores and many iQmetrix-client stores can now be offered Samsung Care+ device protection for their new devices, under a new partnership between Samsung Electronics America and iQmetrix.":1,"#<sup ljsid-0=\"\"><span ljsid-0-0=\"\">3</span></sup> Applicable service fees apply. Claims may be fulfilled with new or refurbished products. If the same model is unavailable, a comparable model will be substituted. Limitations and exclusions apply. Please see terms and conditions for full coverage details.":1,"#<sup ljsid-0=\"\"><span ljsid-0-0=\"\">2</span></sup> Same-day screen repair may be available for eligible devices in select areas. Same-day repair option depends on claim approval time, parts availability, and technician availability. Cracked screen repairs are $<span ljsid-2=\"\">29</span> per claim. Limitations and exclusions apply. Please see <a ljsid-4=\"\">terms and conditions</a> for full coverage details.":1,"#<sup ljsid-0=\"\"><span ljsid-0-0=\"\">1</span></sup> Unlimited Accidental Damage from Handling. Additional restrictions may apply. For approved claims, a repair or replacement device will be provided at our discretion. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan <a ljsid-2=\"\">terms and conditions</a> for full coverage details.":1,"#Payment options include either <span ljsid-1=\"\">1</span>) monthly payments with continued coverage or <span ljsid-3=\"\">2</span>) a one-time payment with coverage for <span ljsid-5=\"\">2</span> years with exception of NY. You agree to all the provisions of this Plan when you order and/or pay for it. By providing your electronic address to us or Samsung, you are authorizing us to communicate with you electronically.":1,"#To learn more, visit <a ljsid-1=\"\"><strong ljsid-1-0=\"\">Samsung.com</strong></a>, a <a ljsid-3=\"\"><strong ljsid-3-0=\"\">Samsung Experience Store</strong></a>, or <a ljsid-5=\"\"><strong ljsid-5-0=\"\">www.samsung.com/us/support/samsung-care-plus</strong></a>.":1,"#Vancouver, BC — August <span ljsid-1=\"\">13</span>, <span ljsid-3=\"\">2024</span>—":1,"#With its US Mobile headquarters in Plano, TX, Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including <span ljsid-1=\"\">5</span>G networks, and digital displays.":1,"#About Samsung Galaxy / Samsung Electronics America, Inc.":1,"#To find out more, go to the Samsung Care+ US partner page.":1,"#Jason Raymer, Senior Vice President of Revenue at iQmetrix, commented, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Our new integration with Samsung Care+ in the US is a great advancement for Samsung Experience Stores and US wireless retailers wanting to offer Galaxy device customers a full suite of protection, while boosting revenue potential. At iQmetrix, we’re extremely happy to be offering this integration, and expanding the scope of our valued partnership with Samsung.”":1,"#Barbara Benjamin, Director MX Paid Services at Samsung Electronics America, stated, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>We’re thrilled to be partnering with iQmetrix to bring POS solutions for our SES and iQmetrix client/retailer store associates nationwide. More customers than ever before will now have access to Samsung Care+, the leading device protection offering for Samsung Galaxy devices. We look forward to helping customers extend their premium experience for years to come and giving them the confidence to use and enjoy their new devices to the fullest without worrying about paying high repair bills for accidental damage.”":1,"#This innovative integration allows consumers to protect their Galaxy life with Samsung Care+ through a monthly recurring fee or pay up-front option.":1,"#Samsung Experience Stores (SES) will offer the full suite of Samsung Care+ Device Protection products for Phones, Tablets, Watches, PCs, Buds, and Rings, which includes Samsung Care+ with Theft and Loss, Samsung Care+, Samsung Care+ Essentials, and Theft and Loss Insurance (only available in NY) while iQmetrix client-retailers will offer Samsung Care+ on Galaxy phones only. This creates a simpler, more streamlined experience for store associates and customers in SES locations, and gives iQmetrix authorized retailers the opportunity to sell Samsung Care+ to their Galaxy smartphone customers while generating incremental revenue.":1,"#<u ljsid-0=\"\">Samsung Genuine Parts and Certified Technicians</u>: Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.":1,"#<u ljsid-0=\"\"><span ljsid-0-0=\"\">24</span>/<span ljsid-0-2=\"\">7</span> Expert Support</u>: Get immediate answers from a Samsung Care+ Expert <span ljsid-2=\"\">24</span>/<span ljsid-4=\"\">7</span> via phone or online for device setup, content transfers, and connecting with other devices.":1,"#B<span ljsid-1=\"\">2</span>B Growth":1,"#Connect your online and offline worlds with one source of truth. Manage your inventory and orders seamlessly for buy-online-pickup-in-store, reserve-in-store, or ship-to-home — making every customer journey simple and unified.":1,"#Online Sales, Simplified":1,"#Keep your stores running smoothly with real-time inventory, easy order management, and clear performance reports. Everything you need to create a top-notch in-store experience is right at your fingertips.":1,"#In-Store Excellence":1,"#Unify every sales channel for a truly connected and uplifting retail experience.":1,"#One platform, endless possibilities":1,"#Enterprise Software Solutions for Telecom Retailers":1,"#Simplify operations, empower your team, and automate every moving part of your business with a centralized, connected platform—tailored to your needs.":1,"#Enterprise Software Solutions for Telecom":1,"#Enterprise Solutions for Telecom":1,"#Oversee your stores, teams, and channels from one single source of truth. Simplify operations, empower your team, and automate every moving part of your business with a centralized, connected platform — tailored to your needs.":1,"#Get the solutions you need when you need them. We offer bespoke development and consulting services designed to solve your unique challenges with innovation that works for you":1,"#Let’s build the future of telecom retail together.":1,"#We dedicate significant resources to customization and innovation every year – giving us a proven track record at nimbly adapting our products to fit your unique needs. From beta testing, feedback loops, and custom development - there are endless opportunities to stay at the forefront of telecom innovation.":1,"#Always Innovating":1,"#Adopt a headless or a modular API-first approach that integrates effortlessly with your existing systems, giving you the freedom to innovate and scale on your terms.":1,"#Modular & Flexible":1},"version":4350}]