[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255, 255, 255)","header":"rgb(0, 0, 0)","background":"rgba(0, 0, 0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"es-LA","name":"Español (América Latina)"},{"code":"fr-CA","name":"Français (Canada)"}],"activeLanguages":{"fr-CA":"Français (Canada)","es-LA":"Español (América Latina)","de":"Deutsch","en":"English"},"enabledLanguages":["de","en","es-LA","fr-CA"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":true,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":3922},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":3922},{"_id":"outdated","outdated":{"#However, what happens when you look deeper than surface stereotypes like Gen Z is incapable of doing anything without a smartphone” and Baby Boomers always hold their phones at weird angles on video calls”?":1,"#The pace of this technological revolution is happening faster than any other time in history, which has predictably resulted in very different generational approaches toward this technology. Adults in their early 20s have literally grown up using this technology, while Baby Boomers can still remember when computers” were machines that took up an entire room.":1,"#iQmetrix | How TELUS Retailer 4L Drives Revenue Growth and Excellence…":1,"#solutions powers the wireless retail operations of leading telecom brands — including major carriers and globally recognized device manufacturers. We also serve big-box retailers and authorized wireless dealers of all sizes.":1,"#Today, iQmetrix’s suite of":1,"#The potential applications are almost limitless, with some other possible use cases being news anchors, virtual influencers, and much more. The company even offers a way to memorialize lost loved ones, recreating family members in every aspect — from their face to their physique to their voice — so that you can continue to talk to a version of that person.":1,"#Several booths at CES were showcasing their AI bot technology, including Deepbrain AI. This Silicon Valley company has AI technology that creates 2D virtual humans by replicating real people, as well as hyper-realistic 3D avatars, and equipping them with the ability to answer a massive range of customer questions and deal with complaints. These virtual humans can be interacted with on your retail website or displayed on a monitor or potentially via a full-human-sized touchscreen at your retail locations.":1,"#Instead, expect AI-powered, ultra-realistic humanoid chatbots both online and in-store to help customers with their every need. And some of these could even come in full-sized holographic form in retail locations.":1,"#For example, if Mint Mobile were to open a brick-and-mortar retail store, they could have a life-sized hologram of Ryan Reynolds welcoming customers at the door of every retail location. Or at a wireless retail location or OEM store, the latest smartphone release could be displayed in color-changing, rotating form.":1,"#AHRT Media, for example, has a full-sized holographic displays of live (or recorded) real people to interact with. These people need to be live on camera or pre-recorded at an ARHT studio, so it doesn’t work for daily one-on-one customer-agent interactions. Instead, the primary use cases in retail are to make promotional announcements, have celebrities showcasing new products, offer product demonstrations, or simply cut out the people element and display the latest products in pre-recorded holographic form.":1,"#These technologies would be even more effective when combined with hologram displays, of which there were also several examples on the CES show floor.":1,"#iQmetrix | CES 2023 Trends: Holograms, AI Bots are the Future of…":1,"#The days of hanging on hold for a customer service agent, or waiting to ask a question of an associate in a cellphone store, will soon be over — if the technology on display at CES 2023 in Las Vegas has anything to do with it.":1,"#AI-powered, ultra-realistic humanoid chatbots should be online and in-store to help customers with their every need, and some will even come in full-sized…":1,"#Given what was on display at CES this year, it doesn’t look like that day is too far away.":1,"#iQmetrix | Vendor Inventory Service (VIS) Landing Page":1,"#iQmetrix takes great pride in our award-winning, people-first culture. Our success comes from the hundreds of incredible":1,"#take what you need” basis.":1,"#We offer hybrid working for those near an office city, fully remote options for others, and flexible hours so you never miss your kid’s soccer game. We have incredible paid time off perks, including trusted vacation days and trusted sick days, operated on a":1,"#Payroll-ready reporting":1,"#Monitor sales with comprehensive reporting that offers actionable data to boost performance and sustain high engagement.":1,"#Detailed performance insights":1,"#Design flexible commission models that adapt to various employee types and product lines, ensuring fair and motivating rewards for every sale.":1,"#Customizable payout structures":1,"#Efficiently create, manage, and group employee profiles to assign tailored incentive programs and simplify payout processes.":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking.":1,"#Streamlined employee management":1,"#Want to motivate and boost performance of your wireless retail employees?":1,"#Assign specific permissions and security roles to ensure that sensitive data is accessible only to authorized personnel.":1,"#Secure Access and Role Management":1,"#Our commission and incentive solution keeps employees motivated with real-time sales performance tracking. Easily manage employee profiles, group them for customized payouts, and tailor reward structures to fit your unique business model — all while driving engagement with detailed performance insights.":1,"#Generate detailed reports that offer actionable insights into sales performance and commission accrual, helping you make data-driven decisions.":1,"#Monitor every sale as it happens, providing immediate performance updates to keep teams focused and motivated.":1,"#Real-Time Sales Tracking":1,"#Configure commission and incentive models to match your unique business structure, whether it’s based on employee type, product category, or sales volume.":1,"#Customize Commissions Settings":1,"#Easily create and manage individual employee profiles, and organize them into groups to tailor commission plans based on roles or regions.":1,"#Motivated Employees Build Better Relationships":1,"#Seamlessly generate payroll from performance reports, making it easier to calculate and distribute earnings based on real-time sales data.":1,"#Empower Your Sales Team, Elevate Your Success":1,"#Retail Employee Commission and Incentive Software":1,"#iQers” who bring their talent, passion, and experience to their jobs every single day. Our organization fully embraces a self-management approach, guided by our cultural values, our commitment to giving back, and our desire to be happy and fulfilled while excelling at our work.":1,"#We offer hybrid working for those near an office city, fully remote options for others, and flexible hours so you never miss your kid’s soccer game. We have incredible paid time off perks, including trusted vacation days and trusted sick days, operated on a take what you need” basis.":1,"#CES 2023 Trends: Holograms, AI Bots are the Future of Customer Service":1,"#CES 2023 Trends: Holograms, AI Bots are the Future of Customer Service":1,"#Ingenico Move 5000":1,"#Mobile Option":1,"#Perspektive":1,"#(f) Confidential Information” means all information disclosed by or on behalf of iQmetrix or Subscriber (“Disclosing Party”) to the other party (“Receiving Party”) which is in tangible form and labeled confidential” (or with a similar legend) or which a reasonable person would understand to be confidential given the nature of the information and circumstances of its disclosure. Confidential Information includes, without limitation, proprietary information, technical data, trade secrets or know-how, including, but not limited to, source code, research, product plans, products, services, customers, customer lists, markets, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, or other business information (and iQmetrix’s Confidential Information specifically includes the Software, the Services, the Documentation, and the terms and conditions of this Agreement), BUT EXCLUDES information that (i) was previously known to Receiving Party at the time of disclosure by or on behalf of Disclosing Party without an obligation of confidentiality; (ii) was or is obtained by Receiving Party from a third party who is not known by the Receiving Party to be under an obligation of confidence to Disclosing Party with respect to such information; (iii) is or has become publicly known, through no wrongful act of the Receiving Party; (iv) was or is independently developed by Receiving Party without use of Confidential Information that has been disclosed pursuant to this Agreement, as evidenced by written record; or (v) was required to be disclosed in order to comply with applicable laws or regulations (including, without limitation, for securities law purposes) or with any requirement imposed by any governmental or court order but only then to the extent required for such compliance;":1,"#In looking at other types of apps, however, an interesting picture emerges when looking at which age groups uses them the most. Education, social, and media apps were most-used by Gen Z. Apps most-used by Millennials were largely interest-specific, including health and fitness, food & drink, and lifestyle. Whereas the apps most-used by Gen X and Boomers — weather, news, and medical apps — reflect a more utilitarian approach. Even in app types that are used by everyone, such as banking apps and dating apps, generational differences are reflected in which apps people use, with Gen Z largely making different choices than their older counterparts.":1,"#This Privacy Policy is part of the Terms of Use (“Terms”) governing your use of: the iQmetrix website at www.iQmetrix.com, including the online products or services which may be accessed therein, and any Account you use to access any of the above, (collectively, the Service”), all of which are offered by iQmetrix Software Development Corp., 2001333 Johnston Street, Vancouver, BC. (“iQmetrix”, we”, our” or us”).":1,"#iQmetrix takes great pride in our award-winning, people-first culture. Our success comes from the hundreds of incredible iQers” who bring their talent, passion, and experience to their jobs every single day. Our organization fully embraces a self-management approach, guided by our cultural values, our commitment to giving back, and our desire to be happy and fulfilled while excelling at our work.":1,"#Today, iQmetrix’s suite of Vernetzter Handel solutions powers the wireless retail operations of leading telecom brands — including major carriers and globally recognized device manufacturers. We also serve big-box retailers and authorized wireless dealers of all sizes.":1,"#(e) in the event the prohibition on class arbitration is deemed invalid or unenforceable, then the entire Section 18.15 (agreement to arbitrate) will be null and void and that Section 18.13 and Section 18.14, respectively, will apply.":1,"#(c) arbitrate solely on an individual basis, and that this Agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding;":1,"#(b) DAMAGES DUE TO USE, PERFORMANCE OR OPERATIONS OF THE INTERNET OR USE OF THE INTERNET BY SUBSCRIBER;":1,"#(a) to the extent legally permissible, notify Disclosing Party as soon as practicable of the required disclosure upon receipt of a governmental or court order; and":1,"#(a) the termination of this Agreement; or":1,"#(jj) Service” or Services” means any one or more service, as the case may be, that iQmetrix agrees to provide pursuant to this Agreement as set forth in the Quote or otherwise, which may include, without limitation, the Subscription Services, the Launch Services, the Support Services, access to the Integrated Solutions, and access to the Documentation;":1,"#(ii) Service Rate” means iQmetrix’s time and materials hourly rate for services not otherwise included in the Fees set forth in a Quote; generally, any such services would only be performed pursuant to a separate professional services agreement between the Parties;":1,"#15.2 Subscriber will indemnify, defend and hold harmless iQmetrix, its affiliates and its and their employees, directors, shareholders and any entities whose products are provided as integrated parts of or through the Software and Services or who provide any part of the Subscription Services for any and all Losses arising from, or connected with:":1,"#(d) that are combined with third party products, processes, or materials where the alleged infringement relates to such combination.":1,"#15.1 iQmetrix will indemnify, defend and hold harmless Subscriber for Losses on account of or arising from a third party claim that the Software infringes the copyright, US patent, Canadian patent, or misappropriates the trade secrets, of such third party; provided, however, that iQmetrix is promptly notified of any and all threats, claims, and proceedings related thereto and given reasonable assistance and the opportunity to assume sole control over the defence and all negotiations for a settlement or compromise. The foregoing indemnification obligations will not apply with respect to Software or portions or components thereof:":1,"#(b) cooperate with Disclosing Party in making, if available under applicable law, a good faith effort to obtain a protective order or other appropriate determination against or limiting disclosure or use of the Confidential Information, at no cost to the Parties.":1,"#17.6 Any references herein to any law, by law, rule, regulation, order or act of any government, governmental body or other regulatory body will be construed as a reference thereto as amended or re-enacted from time to time or as a reference to any successor thereto.":1,"#(b) that are made in whole or in part in accordance with Subscriber specifications;":1,"#(c) LOSS OF DATA;":1,"#11.3 Subscriber acknowledges that iQmetrix has expended substantial time, effort and funds to create and deliver its Intellectual Property. iQmetrix’s Intellectual Property will remain the exclusive property of iQmetrix. The Subscriber will not obtain any rights to Intellectual Property unless such rights are explicitly granted by this Agreement or subsequent agreements entered into by the Parties pursuant to this Agreement. Intellectual Property may, however, be used as authorized by this Agreement or upon the receipt of the prior written approval of iQmetrix. The right of Subscriber to use of the Intellectual Property of iQmetrix will end upon termination or expiration of this Agreement.":1,"#18.10 iQmetrix may assign this Agreement and/or the benefit of this Agreement in the event that iQmetrix merges with another company or sells or assigns its entire business to another company.":1,"#Either Party may change its address by notice given to the other in the manner set forth in this paragraph. Notices sent by registered mail will be deemed given and received 5 calendar days after they are mailed; email notices will be deemed given and received upon reply email confirming receipt.":1,"#18.1 iQmetrix will not be liable for any failure to perform its obligations under this Agreement or any failure of the Subscription Services or Software because of circumstances beyond the control of iQmetrix, which such circumstances will include (without limitation) natural disaster, terrorism, riot, sabotage, labour disputes, war, any acts or omissions of any government or governmental authority, declarations of governments, laws, court orders, transportation delays, power or telecommunications failure not caused iQmetrix.":1,"#(pp) Subscriber’s IT Environment” has the meaning given in Section 4.2(a);":1,"#(hh) Service Level Credit” has the meaning given in Part 10;":1,"#14.3 IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR REQUIRE EXCLUSIONS AND/OR LIMITATIONS OF LIABILITY THAT ARE DIFFERENT THAN THOSE SET FORTH IN THIS PART 14, IQMETRIX’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. The limitations set forth in this Part 14 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.":1,"#(c) if neither of the options set forth in Subsection (a) or (b) is commercially reasonable, terminate the Subscription applicable to the Software in breach of the foregoing warranty and provide a full refund of any Fees or other amounts paid by Subscriber to iQmetrix during the 90 day period prior to the date of termination with respect to such Subscription Service or portion thereof that was inoperable.":1,"#18.12 Nothing in this Agreement, express or implied, is intended to confer upon any person, other than the Parties hereto, any rights, benefits or remedies under or by reason of this Agreement.":1,"#(tt) Test Version” has the meaning given in Section 4.2(a); and":1,"#14.2 Without limiting the generality of the foregoing, iQmetrix’s liability for Losses with respect to the Services or any portion of the Services, including but not limited to liability for any fundamental breach of this Agreement with respect to the Services or any portion thereof and regardless of the form of action, will not exceed: (a) for Subscription Services, the total Monthly Subscription Fees paid by Subscriber for the then current Initial Term or Renewal Term with respect to the Subscription giving rise to liability hereunder; and (b) for each Service other than Subscription Services giving rise to liability hereunder, the total Fees paid by Subscriber for the then current Initial Term or Renewal Term of such Service.":1,"#13.4 Some jurisdictions do not allow the exclusion of implied warranties, which means that some of the above exclusions may not apply to Subscriber. IN THESE JURISDICTIONS, IQMETRIX’S IMPLIED WARRANTIES WILL BE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW AND IQMETRIX WILL ADHERE SOLELY TO THE MINIMUM AMOUNT OF IMPLIED WARRANTIES NECESSARY TO COMPLY WITH APPLICABLE LAW.":1,"#(b) service of process being effected upon Subscriber by registered mail;":1,"#18.7 The provisions of this Agreement will be deemed severable. In the event that any provision of this Agreement is determined by a court having jurisdiction to be unenforceable or invalid, such provision will nonetheless be enforced to the fullest extent permitted by applicable law, and such determination will not affect the validity and enforceability of any other remaining provisions of this Agreement.":1,"#18.6 Subject to Sections 1.10 and 5.5, alterations, modifications or amendments of provisions of this Agreement will not be binding unless such alterations, modifications or amendments are in writing and signed by authorized representatives of iQmetrix and Subscriber.":1,"#(kk) Software” means iQmetrix software products developed from time to time, as well as all parts thereof and updates thereto, as identified in each applicable Quote;":1,"#(a) procure, at iQmetrix’s expense, the right for Subscriber to use the Software and all parts thereof;":1,"#12.5 NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, IS MADE OR GIVEN UNDER THIS AGREEMENT AS TO THE ACCURACY, COMPLETENESS OR CURRENT NATURE OF ANY OF THE CONFIDENTIAL INFORMATION DISCLOSED UNDER THIS AGREEMENT, OR ITS USEFULNESS OR FITNESS FOR PURPOSES OF THE SUBSCRIPTION SERVICES, OR USE WITH, OR IN RELATION TO THE SUBSCRIPTION SERVICES.":1,"#11.5 Subscriber hereby grants iQmetrix a royalty-free, worldwide, transferable, sub-licensable (through multiple tiers of distribution), irrevocable and perpetual license to incorporate into the Subscription Services or the Software or otherwise use any suggestions, enhancement requests, recommendations or other feedback iQmetrix receives from Subscriber without any further permissions of or notifications to Subscriber.":1,"#6.2 iQmetrix will comply with privacy and data protection laws applicable to the storing and transmitting of personally identifiable information received from or in relation to Subscriber subject to the Subscriber’s compliance with its obligations in this Section 6.2. If requested by Subscriber and at Subscriber’s cost, iQmetrix will assist Subscriber to comply with Subscriber’s privacy and data compliance requirements with respect to Subscriber data and information that has been entered into or stored in the Software or Subscription Services. Subscriber is solely responsible to ensure that information is collected from End-Users, entered in the Software or Subscription Services as such were designed and intended, and accessed and used by all Agents and End-Users in accordance with this Agreement, any Dealer Agreement, and all applicable law. For the avoidance of doubt, iQmetrix prohibits the entering of personally identifying information or financial information of individuals into custom or free-form fields in the Software or Subscription Services and may delete any such information so entered without any notice to Subscriber. Such information may only be entered into specified data fields. Subscriber is solely responsible for any such information improperly entered and stored in the Software or Subscription Services by Subscriber, any Subscriber Affiliate, any Authorized Representative, or any Agent or End-User.":1,"#(c) that are modified after shipment other than by any party other than iQmetrix or its contractors or agents, if the alleged infringement relates to such modification; or":1,"#(d) LOST PROFITS;":1,"#13.5 Subscriber represents and warrants that it has all requisite corporate power, authority, and capacity to enter into, execute, deliver and perform its obligations under this Agreement, and in doing so, Subscriber will not violate any obligations Subscriber has to any third party.":1,"#12. CONFIDENTIALITY AND NON-DISCLOSURE":1,"#(c) iQmetrix will provide the Subscriber with access to any help files and any library of step-by-step training videos that cover how-to scenarios for different modules and processes included in the Software. In addition, Subscriber will have access to any online iQmetrix support materials; and":1,"#3.8 All Fees set forth in the Quotes are based on the types of products and services selected by Subscriber as of the effective date of the Quotes, or as iQmetrix may otherwise agree to provide to Subscriber from time to time. Certain Fees are based on the applicable Pricing Tiers which may vary the Fees. Fees based on Pricing Tiers will be metered at the end of each calendar month of the Initial Term or any Renewal Term by iQmetrix (“Metered Usage”) and Subscriber’s subsequent invoice will include any required adjustments to Fees previously invoiced in advance.":1,"#3.1 Unless otherwise specified in a Quote or Product Terms, iQmetrix will invoice Subscriber monthly in advance for amounts owed under this Agreement, and Subscriber will pay all invoices within 30 days of receipt.":1,"#vi. Non-EMV Support Agreement":1,"#iv. Gateway":1,"#18.17 The International Sale of Goods Act of British Columbia, any similar legislation applicable to iQmetrix in any jurisdiction, and the United Nations Convention on Contracts for the International Sale of Goods will not apply in any way to this Agreement or to the transactions contemplated by this Agreement or otherwise to create any rights or to impose any duties or obligations on either Party to this Agreement. Any rights which have arisen or which might in the future arise under the International Sale of Goods Act, similar applicable legislation or under the United Nations Convention on Contracts for the International Sale of Goods are waived and released by the Parties.":1,"#18.14 If the Quote has been entered into by iQmetrix Software Development Corp., then this Agreement will be governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without reference to conflicts of laws provisions, and will in all respects be treated as a British Columbia contract. If this Section 18.14 applies, the Parties hereby irrevocably submit to the jurisdiction of the federal and provincial courts located in Vancouver, British Columbia, to the extent that a court of competent jurisdiction determines in a binding, final court order that default Section 18.15 does not apply.":1,"#17.4 All words and personal pronouns relating thereto will be read and construed as the number and gender of the party or parties referred to in each case required and the verb will be construed as agreeing with the required word and pronoun. A general statement, term or matter when followed by the word including”, will not be construed as limited to the specific items or matters set forth immediately following such word or to similar items or matters, whether or not language such as without limitation” or but not limited to” is used with reference thereto.":1,"#(uu) Third Party Terms and Conditions” means any specific third-party terms and conditions, either with respect to an Integrated Solution or other portion of the Software or aspect of the Services, that iQmetrix is bound to flow through to Subscriber;":1,"#(ss) Support Services” has the meaning given in Section 8.1;":1,"#(qq) Subscription(s)” has the meaning given in Section 1.1;":1,"#(nn) Subscriber Applications” means web or other software services or applications developed or licensed by Subscriber that utilize or interact with the Software;":1,"#(a) any use or misuse of the Software or Services by Subscriber, Subscriber Affiliates or Authorized Representatives, as well as their Agents or End-Users;":1,"#(e) BUSINESS INTERRUPTION;":1,"#14. LIMITATIONS OF LIABILITY":1,"#ii. if iQmetrix is unable, within 90 days of notification, to correct a defect that Subscriber has notified iQmetrix about, Subscriber will be entitled to terminate the applicable Subscription Service upon written notice and request a full refund of any Fees or other amounts paid by Subscriber to iQmetrix during the 90 day period with respect to such Subscription Service; and":1,"#(b) replace the Software or any part thereof that is in breach with Software of comparable functionality that does not cause any breach; or":1,"#12.3 Prior to making any disclosure pursuant to Subsection 17.1.(f)(v) of this Agreement, Receiving Party will:":1,"#iii. API - Medium Package":1,"#1.5 Subscriber expressly agrees that its access to and/or use of the Software and Services may be subject to Third Party Terms and Conditions attached to this Agreement or otherwise made available to Subscriber from time to time, that such Third Party Terms and Conditions may be modified from time to time by the applicable third party in accordance with the terms and conditions if so required by the applicable third party, and that iQmetrix has no control over such Third Party Terms and Conditions.":1,"#15. INDEMNITIES":1,"#(b) at Disclosing Party’s request.":1,"#8.4 Subscriber will designate one individual (the Customer Support Contact”) to be the Subscriber’s primary contact for iQmetrix and will provide iQmetrix with the name and contact details for such individual. iQmetrix will initiate all contacts available in relation to the Subscription Services, which may include e-mail or chat support, through the Customer Support Contact.":1,"#5.7 iQmetrix will back up Subscriber’s data from each Subscription Service on a daily basis using reasonable back-up and redundancy/recovery procedures.":1,"#(a) Subscriber is responsible for ensuring that Subscriber’s IT Environment complies with the Specifications and for determining that the Test Version functions within such environment to Subscriber’s satisfaction. Upon written notice to iQmetrix that the Test Version functions within Subscriber’s IT Environment to Subscriber’s satisfaction, Subscriber will complete configuring network connections to connect to the Software with assistance from iQmetrix and begin using the Software in a production environment (“Go Live Date”);":1,"#3. FEES AND PAYMENT":1,"#(a) access or use any Subscription for any purposes other than the Internal Use of Subscriber, Subscriber Affiliates and Authorized Representatives;":1,"#v. API - Enterprise Package":1,"#any Quotes entered into between the Parties;":1,"#iQmetrix Master Services Agreement":1,"#1.4 Any portion of a Subscription may be subject to credit approval at iQmetrix’s discretion, in which case iQmetrix will not be obligated to provide or implement the related Services until such credit approval has been confirmed in writing to iQmetrix in a manner satisfactory to iQmetrix.":1,"#1.1 Subscriber subscribes for and will pay the Fees for, and iQmetrix will provide, the Subscription Services and other Services to Subscriber and/or to each Subscriber Affiliate and/or to each Authorized Representative as set out in each Quote (each separate Service, a Subscription”), as may be amended by agreement in writing between the Parties from time to time or as otherwise permitted hereunder.":1,"#5.8 The Subscriber acknowledges that the Services may be modified or upgraded by iQmetrix from time to time in its sole discretion, provided that such modifications and upgrades do not detract from the performance levels of the Subscription Services.":1,"#4.1 Implementation of the Subscription Services will start as soon as commercially reasonably possible following the effective date of the applicable Quote, subject to both Parties meeting their obligations described below. iQmetrix’s obligation to carry out implementation will be conditional on Subscriber paying all Fees owing as of the effective date of the applicable Quote.":1,"#(e) allow any third party to have access to the Software or Services, other than Subscriber Affiliates and Authorized Representatives;":1,"#1.3 The initial term of each Subscription will commence on the effective date of the applicable Quote and run for a period of 12 months (the Initial Term”), unless otherwise specified in an applicable Quote or Product Terms. Subject to the termination provisions in Part 16 of this Agreement, each Subscription will automatically renew for an unlimited number of additional 12-month terms (each such 12-month term being a Renewal Term” and collectively, the Renewal Terms”). UNLESS OTHERWISE SPECIFIED IN AN APPLICABLE QUOTE OR PRODUCT TERMS AND SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, IQMETRIX WILL PROVIDE EACH AGREED UPON SUBSCRIPTION SERVICE TO SUBSCRIBER, AND SUBSCRIBER WILL RECEIVE AND PAY FOR EACH AGREED UPON SUBSCRIPTION SERVICE, FOR A MINIMUM OF 12 MONTHS.":1,"#By executing a quote or any other document that references the MSA (a Quote”), Subscriber agrees to this Agreement.":1,"#Service Level Agreement, located at https://www.iqmetrix.com/legal….":1,"#5.1 Subscriber does hereby grant iQmetrix a worldwide, royalty-free, non-exclusive license to access, view, transmit, store, process or otherwise use Account Data, Subscriber Material, information concerning Subscriber’s facilities, data, computers, hardware, devices and software as reasonably required to carry out iQmetrix’s obligations and exercise iQmetrix’s rights under this Agreement, including to provide the Services. Subscriber will cooperate with iQmetrix, on a commercially reasonable basis and upon request, if iQmetrix should require access to Subscriber’s personnel, facilities, information, data, computers, computer software or additional information to perform its obligations under this Agreement.":1,"#3.3 Other than as expressly set out in this Agreement, all Fees paid under this Agreement are non-refundable.":1,"#(d) access or use the Software or Services in a manner that contravenes any provisions of this Agreement or applicable statutes, laws, ordinances, or regulations;":1,"#1.10 Notwithstanding anything in this Agreement, additional Product Terms may be added to Section 1.9 by iQmetrix from time to time and without notice where such additional Product Terms will not affect existing Subscribers until they renew, amend, or otherwise agree to change the terms of this Agreement.":1,"#i. Firmware Update":1,"#(a) with respect to Subscription Services and subject to Part 10, iQmetrix warrants to Subscriber that each Subscription Service will perform substantially in accordance with its accompanying Documentation from and after the Go Live Date. As Subscriber’s sole and exclusive remedy and iQmetrix’s sole and exclusive liability to Subscriber, in the event of any breach or threatened breach of the foregoing warranty for which a Service Level Credit does not apply, if iQmetrix receives notice of such breach:":1,"#11.1 All right, title and interest in and to the Software and the Documentation, and any copies thereof, and all documentation, code and logic which describes and/or comprises the Software, Documentation and related Services are and will at all times remain the sole property of iQmetrix or its licensors, including all ownership rights to patents, copyrights, trademarks, trade names, goodwill, trade secrets and other intellectual property rights (collectively, Intellectual Property”) in connection therewith. Subscriber’s right to use the Software and Documentation is conditional upon and limited by the terms and conditions of this Agreement. No modification by the Subscriber of the Software or any part thereof will in any way reduce or eliminate iQmetrix’s ownership rights in and to the Software and its components.":1,"#5.2 Subscriber hereby agrees to cooperate with and provide such information to iQmetrix as requested from time to time.":1,"#(h) introduce Malicious Software into the Services.":1,"#(d) Payments Product Terms located at https://www.iqmetrix.com/legal…":1,"#3.7 If applicable, Subscriber agrees to pay iQmetrix: an administrative fee of $50 as a result of any payment that is refused as a result of insufficient funds, a closed account, a failure to process an ACH transaction or any other similar reason; and/or an administrative fee for payments made by credit card. Notwithstanding any provision to the contrary in this Agreement, all amounts remaining unpaid when due will bear interest at the rate of the lesser of (a) 24% per annum, and (b) the greatest amount permitted by applicable law, compounded monthly until paid in full.":1,"#3.2 iQmetrix may adjust the Fees charged to the Subscriber during any Renewal Term by providing a notice of such adjustment in Fees. Notwithstanding the foregoing, certain Subscriptions may be subject to pricing tiers as indicated in any applicable Quote (“Pricing Tiers”) and Fees payable by Subscriber throughout the Initial Term or any Renewal Term may adjust in accordance with such Pricing Tiers. For clarification, the Pricing Tiers may be modified by iQmetrix in accordance with this Section 3.2.":1,"#(c) access or use the Software and Services other than as permitted hereunder in conjunction with valid and current Subscription Services;":1,"#(e) Queue Management Product Terms located at https://www.iqmetrix.com/legal…":1,"#5. SERVICE DELIVERY":1,"#v. Terminal Reporting & Branding":1,"#i. Endless Aisle":1,"#i. Dropship":1,"#1.7 Subscriber and iQmetrix agree that any services not included in the Services, including custom software development, integrations or modifications to the Software, will be subject to a separate professional services agreement between Subscriber and iQmetrix and will not form part of this Agreement.":1,"#5.10 Subscriber agrees that iQmetrix will not be liable to Subscriber, any Subscriber Affiliate, any Authorized Representative, or any Agent or End-User, or any other third party for a Modification or disabling or discontinuance of all or any part of the Services done in accordance with this Agreement.":1,"#Support Services Policy, located at https://www.iqmetrix.com/legal…;":1,"#(f) copy, distribute, modify, translate, reverse engineer, decompile, dissemble, upload or post the Software on a network, bulletin board, intranet, extranet or web site, create derivative works based on the Software, or merge the Software into any other software;":1,"#2.2 Except as expressly permitted in this Agreement or with the prior written approval of iQmetrix, the Subscriber may not (and may not permit or cause any Subscriber Affiliate or Authorized Representative to):":1,"#i. Queue Management":1,"#ii. Remote Key Injection":1,"#(a) API Services Product Terms located at https://www.iqmetrix.com/legal…":1,"#(c) Subscriber is responsible for configuring network connections to ensure a secure connection to the iQmetrix servers and inputting specific company data into the database;":1,"#1.8 In the event of any inconsistency between this Agreement and any electronic end-user license agreement that any Agent is required to click-through and indicate agreement to as a condition to accessing or using the Services, the terms of this Agreement will take precedence.":1,"#The individual accepting this Agreement is accepting on behalf of the legal entity named in the Quote. Such individual represents that they have the authority to bind such entity to this Agreement, and the term Subscriber” will refer to such entity. iQmetrix” will refer to the iQmetrix business entity identified in the Quote. iQmetrix and Subscriber will each be referred to individually as a Party” and together as the Parties”. This Agreement will be effective upon the date the earliest applicable Quote is executed (the Effective Date”).":1,"#any applicable Product Terms (as listed in Section 1.9); and":1,"#iii. Encryption Load":1,"#i. API - Developer Package":1,"#5.6 Subscriber agrees to notify iQmetrix immediately if Subscriber suspects the Subscription Services are or may become unavailable to Subscriber due to any reason whatsoever outside of iQmetrix’s control including but not limited to Malicious Software, malfunction or failure of server, hardware, internet service or any other protocol.":1,"#API Terms referenced in the applicable Product Terms; and":1,"#(b) the Launch Team will be assigned to manage Subscriber’s implementation. The individuals on the Launch Team will be the main contact throughout the entire implementation process;":1,"#4. IMPLEMENTATION":1,"#2. RESTRICTIONS AND RESPONSIBILITIES":1,"#7.1 Subscriber may use third party credit card processing software and services integrated by iQmetrix with the Software (collectively, the Credit Card and Debit Card Services”) to accept payments from End-Users.":1,"#6.3 Notwithstanding any provision to the contrary in this Agreement, and subject to iQmetrix complying with Sections 6.1 and 6.2, Subscriber authorizes iQmetrix to collect, use and otherwise deal with all Subscriber data, including Account Data, stored by iQmetrix as part of the Services or is otherwise received by iQmetrix from Subscriber to create:":1,"#6. PRIVACY AND SUBSCRIBER DATA":1,"#5.9 iQmetrix reserves the right, in its sole discretion, to temporarily or permanently disable or discontinue providing any specific functionality within a Subscription Service, provided that the core functionalities of such Subscription Service are not rendered inoperable, by providing the Subscriber with notification in writing. Notwithstanding any provision to the contrary, iQmetrix reserves the right, in its sole discretion and at any time, to temporarily or permanently disable or discontinue any Integrated Solution in the event that such Integrated Solution causes degradation to the core functionalities of the Subscription Services.":1,"#5.3 iQmetrix will have full discretion to assign personnel and/or to engage independent contractors, including its affiliates, to perform any of its Services under this Agreement.":1,"#(c) Endless Aisle Product Terms located at https://www.iqmetrix.com/legal…":1,"#1.6 Unless otherwise indicated in this Agreement, all Integrated Solutions, including Credit Card and Debit Card Services, will be provided to Subscriber pursuant to separate agreement between Subscriber and the applicable providers of Integrated Solutions.":1,"#(f) Subscriber is solely responsible for obtaining and securing all rights necessary to use any Subscriber Material in conjunction with any Subscription Service.":1,"#(d) Subscriber will maintain Internet connection with a speed of no less than 100kbps to all Workstations and at any Location at all times;":1,"#(a) iQmetrix will provide Specifications for Subscriber’s information technology environment (“Subscriber’s IT Environment”) as and if required to operate the Software. If applicable, iQmetrix will provide Subscriber with access to a test version of the Software current as of the Effective Date (“Test Version”);":1,"#(b) assign, sublicense, rent, lease, grant a security interest in, or otherwise transfer any rights in the Software;":1,"#iv. API - Large Package":1,"#Last Updated: July 21, 2023":1,"#Intellectual Property and Take Down Policy, located at https://www.iqmetrix.com/legal…;":1,"#4.3 In addition to any obligations in applicable Product Terms, Subscriber will be responsible for the following:":1,"#(d) iQmetrix will provide the network configuration information and assist Subscriber in configuring the network settings required.":1,"#3.6 Unless iQmetrix agrees otherwise in an applicable Quote, Subscriber agrees to complete and provide to iQmetrix an ACH Authorization Agreement prior to executing any Quote and Subscriber authorizes iQmetrix to receive payment by ACH transaction for all Fees due in accordance with each Quote without further notice to Subscriber.":1,"#2.1 The licenses granted in Part 1 are explicitly conditioned on Subscriber’s adherence to the following restrictions and compliance with its responsibilities as set forth in Section 2.2, below.":1,"#ii. Dropship Launch Fee":1,"#vi. API - Custom Package":1,"#(e) Subscriber must purchase and install any hardware required pursuant to the Specifications; and":1,"#iii. Dropship & Endless Aisle":1,"#ii. API - Startup Package":1,"#this MSA;":1,"#CES 2024: Qualcomm CEO Envisions Smartphones as ‘Pervasive’ AI-Powered Personal Assistants":1,"#iQmetrix | Warehouse Management Solution for Telecom Retail":1,"#Enjoy the convenience of a single point of contact for all your payment needs. From setting up new payment methods to resolving technical issues, iQmetrix is here to provide comprehensive support, eliminating the hassle of dealing with multiple vendors.":1,"#iQmetrix | How AI is Transforming the Customer Experience in Wireless…":1,"#einzigartige":1,"#Ingenico Desk 5000":1,"#Desktop Option":1,"#Choose between mobile or desktop payment hardware for an integrated payment experience.":1,"#iQmetrix | Why Canada’s Biggest TELUS Retailer Relies on iQmetrix for…":1,"#9. TRAINING":1,"#8.6 Any services on router/hardware configuration work required as a result of any act or omission on the part of Subscriber will be billed per hour or part thereof at iQmetrix’s then-current, applicable Services Rate.":1,"#7. CREDIT CARD PROCESSING; INTEGRATED SOLUTIONS":1,"#8.2 All services not included in the applicable Subscription’s Monthly Subscription Fees will be billed on an hourly basis at iQmetrix’s then-current, applicable Service Rate, unless otherwise agreed in an applicable Quote.":1,"#(d) transactions conducted using any Integrated Solution, including the correct and proper collection and remittance of applicable sales taxes;":1,"#7.3 iQmetrix represents and warrants that the Subscription Services that store, process, or transmit credit or debit cardholder data are PCI compliant.":1,"#10. SERVICE LEVELS":1,"#9.1 iQmetrix may make available to Subscriber additional training programs including but not limited to webinars, on-line videos, regional seminars, written materials and one-on-one telephone training sessions for such Fees and on such terms and conditions as iQmetrix may determine. Subscriber will be solely responsible for its staff scheduling and attendance at any training programs provided by iQmetrix.":1,"#8. SUPPORT SERVICES":1,"#(f) the performance and results of each Integrated Solution if such performance and results are not within the direct control of iQmetrix;":1,"#(c) the security of any data accessed, submitted, reported or transmitted using any Integrated Solution not within the direct control of iQmetrix;":1,"#(h) any Losses that may accrue to iQmetrix in relation to iQmetrix providing or Subscriber using any Integrated Solution, except to the extent arising from the acts or omissions of iQmetrix.":1,"#(a) any Losses incurred by Subscriber, Subscriber Affiliates or Authorized Representatives or their Agents or End-Users in connection with Integrated Solutions, except to the extent arising from the acts or omissions of iQmetrix;":1,"#1.2 Subject to the terms and conditions of this Agreement, including the restrictions set forth in Part 2, iQmetrix grants to Subscriber a nonexclusive, nontransferable, worldwide, revocable right and license during the term of this Agreement to: (a) permit its Agents to access and use the Software via each Subscription Service for which Subscriber has a valid and current Subscription pursuant to a Quote for Subscriber’s Internal Use; (b) permit the Agents of Subscriber Affiliates and Authorized Representatives to access and use the Software via each Subscription Service for which Subscriber has a valid and current Subscription pursuant to a Quote for the Internal Use of the Subscriber Affiliates, Authorized Representatives and/or Subscriber, as applicable, provided that such Subscriber Affiliates and Authorized Representatives comply with the terms and conditions of this Agreement applicable to Subscriber’s access and use of the Software via each Subscription Service.":1,"#9.2 Following implementation iQmetrix will provide any additional training as agreed upon with Subscriber. All additional expenses (including travel and accommodation costs) will be charged to and paid by Subscriber.":1,"#(e) selecting any Integrated Solution (even if suggested by iQmetrix);":1,"#1. PURPOSE, SUBSCRIPTIONS AND LICENCES":1,"#(b) de-identified datasets, and to use such datasets in any manner iQmetrix may determine.":1,"#(g) the effects of any provider of an Integrated Solution ceasing to actively carry on business or otherwise being unable or unwilling to provide or support the applicable Integrated Solution; and":1,"#8.3 Subscriber will have access to any Documentation.":1,"#8.5 Any services provided in relation to Subscriber’s hardware or any element of its systems other than the Software and applicable hardware required pursuant to the Specifications will be billed per hour or part thereof at iQmetrix’ then-current, applicable Service Rate.":1,"#(b) the accuracy of any credit card charges, amounts, calculations and/or data produced using any Integrated Solution not within the direct control of iQmetrix;":1,"#7.4 Subscriber acknowledges and agrees that iQmetrix will not be responsible for:":1,"#(a) aggregated, anonymized, general datasets (including machine learning weights, databases, reports, compilations or other versions of such information), which will remain the exclusive property of iQmetrix; and":1,"#7.2 Subscriber will be responsible for paying all service, use, maintenance and licensing fees charged by iQmetrix or any other of iQmetrix’s third party service providers of Credit Card and Debit Card Services. The fees and program details for Credit Card and Debit Card Services are subject to change without notice, and iQmetrix accepts no responsibility for any such changes.":1,"#any documents, Policies and procedures incorporated by reference.":1,"#In case of any conflict or inconsistency between the terms of this Agreement and any provision of the Quote, the terms of the Quote will prevail.":1,"#The multi-tenant database in RQ has all the sub-dealers’ store databases feeding into it, giving the master agent full visibility into the sub-agent channel":1,"#B2B Growth":1,"#Connect your online and offline worlds with one source of truth. Manage your inventory and orders seamlessly for buy-online-pickup-in-store, reserve-in-store, or ship-to-home — making every customer journey simple and unified.":1,"#Online Sales, Simplified":1,"#Keep your stores running smoothly with real-time inventory, easy order management, and clear performance reports. Everything you need to create a top-notch in-store experience is right at your fingertips.":1,"#In-Store Excellence":1,"#Unify every sales channel for a truly connected and uplifting retail experience.":1,"#One platform, endless possibilities":1,"#Enterprise Software Solutions for Telecom Retailers":1,"#Simplify operations, empower your team, and automate every moving part of your business with a centralized, connected platform—tailored to your needs.":1,"#Enterprise Software Solutions for Telecom":1,"#Enterprise Solutions for Telecom":1,"#Oversee your stores, teams, and channels from one single source of truth. Simplify operations, empower your team, and automate every moving part of your business with a centralized, connected platform — tailored to your needs.":1,"#Get the solutions you need when you need them. We offer bespoke development and consulting services designed to solve your unique challenges with innovation that works for you":1,"#Let’s build the future of telecom retail together.":1,"#We dedicate significant resources to customization and innovation every year – giving us a proven track record at nimbly adapting our products to fit your unique needs. From beta testing, feedback loops, and custom development - there are endless opportunities to stay at the forefront of telecom innovation.":1,"#Always Innovating":1,"#Adopt a headless or a modular API-first approach that integrates effortlessly with your existing systems, giving you the freedom to innovate and scale on your terms.":1,"#Modular & Flexible":1,"#A complete, all-in-one solution designed to streamline your entire operation — from front-end experiences to back-end systems.":1,"#Full-Stack Integration":1,"#… and our software adapts to your business, whether you need a comprehensive full-stack solution or a flexible, modular approach.":1,"#Boost your enterprise sales with a solution built for B2B. Streamline order entry, track sales from shipment to activation, or offer a self-serve portal. We’re here to help you expand and succeed in every business deal.":1,"#Enterprise Solutions for Telecom Retailers":1},"version":3922}]