[{"_id":"project-settings","settings":{"translateMetaTags":true,"translateAriaLabels":true,"translateTitle":true,"showWidget":true,"isFeedbackEnabled":false,"fv":1,"customWidget":{"theme":"dark","font":"rgb(255, 255, 255)","header":"rgb(0, 0, 0)","background":"rgba(0, 0, 0,0.8)","position":"right","positionVertical":"bottom","border":"","borderRequired":false,"widgetCompact":true,"isWidgetPositionRelative":false},"widgetLanguages":[{"code":"es-LA","name":"Español (América Latina)"},{"code":"fr-CA","name":"Français (Canada)"}],"activeLanguages":{"fr-CA":"Français (Canada)","es-LA":"Español (América Latina)","de":"Deutsch","en":"English"},"enabledLanguages":["de","en","es-LA","fr-CA"],"debugInfo":false,"displayBranding":true,"displayBrandingName":true,"localizeImages":false,"localizeUrls":false,"localizeImagesLimit":false,"localizeUrlsLimit":true,"localizeAudio":false,"localizeAudioLimit":false,"localizeDates":false,"disabledPages":[],"regexPhrases":[],"allowComplexCssSelectors":false,"blockedClasses":false,"blockedIds":false,"phraseDetection":true,"customDomainSettings":[],"seoSetting":[],"translateSource":false,"overage":false,"detectPhraseFromAllLanguage":false,"googleAnalytics":false,"mixpanel":false,"heap":false,"sdkAnalytics":true,"disableDateLocalization":false,"ignoreCurrencyInTranslation":false,"blockedComplexSelectors":[]},"version":5517},{"_id":"en","source":"en","pluralFn":"return n != 1 ? 1 : 0;","pluralForm":2,"dictionary":{},"version":5517},{"_id":"outdated","outdated":{"#8 Stück":1,"#AI Agent: Evaluate discount eligibility, enforces margin rules,":1,"#All-in one payments, zero hassle":1,"#von <span ljsid-1=\"\">Ash Kreider</span> on Jun <span ljsid-3=\"\">13</span>, <span ljsid-5=\"\">2023</span> in <a ljsid-7=\"\"> Mobilfunkbranche </a>":1,"#by Jan Kuester, Business Development on Sep":1,"#by Jeff Vall, Senior Vice President, Corporate Development on Sep":1,"#Stunden":1,"#20ern":1,"#on Jun":1,"#Ash Kreider":1,"#Join us on October <span ljsid-1=\"\">28</span><sup ljsid-2=\"\">ième</sup> to see where telecom commerce is headed and what iQmetrix is building for what comes next.":1,"#Ready to Maximize Efficiency on Every Verizon Business Sale?":1,"#Automatically transfers all detailed line items into RQ, reducing manual data entry by an estimated <span ljsid-1=\"\">10</span> minutes per line and minimizing errors.":1,"#Seamless RQ Integration":1,"#Enables reps to thoroughly review all transaction details before submission to RQ, ensuring accuracy and completeness.":1,"#Accurate Data Review":1,"#Integrates with carrier systems to automatically check if a line has been activated or shipped, saving hours of manual status checks.":1,"#Automated Status Tracking":1,"#Provides a landing page for an at-a-glance view of all sales, their status, and items requiring attention or action.":1,"#Comprehensive Dashboard View":1,"#Allows sales reps to import transactions quickly using minimal details.":1,"#Effortless Transaction Import":1,"#Maximize the efficiency of business sales operations. Here’s how it works.":1,"#Verizon Business Integration Features":1,"#Cellular Sales":1,"#Josh Wasserman":1,"#Carrier integration for telesales transactions has been on our wishlist for years. With TE Sync, we’re seeing that vision come to life, and it’s a win across the board. It saves our reps valuable time, ensures commissions are accurate, and gives our back office the clean data they need to easily match payments. It’s a game-changer on efficiency.":1,"#TE and RQ, it ensures your data flows smoothly — no double entry required.":1,"#Get real-time insight into every application with a centralized dashboard that tracks status from start to finish. Fully integrated with B":1,"#Seamless RQ integration with total visibility":1,"#Eliminate costly errors with automated status checks and data reconciliation. Say goodbye to manual mistakes and hello to smoother commission tracking.":1,"#Sales order accuracy you can trust":1,"#Automate the most time-consuming parts of the transaction process, reducing manual entry by an estimated <span ljsid-1=\"\">10</span> minutes per line. Free up your team to focus on selling, not inputting.":1,"#Save time with every Verizon business transaction":1,"#TE Sync simplifies transaction management, automates status updates, and ensures commission tracking is accurate and hassle-free, helping you save time and stay focused on your sales goals.":1,"#Explore Efficiency Redefined for Verizon Business Agents":1,"#TE Sync is a purpose-built Verizon Business integration designed for Verizon agents to streamline business sales processes and commission tracking from B<span ljsid-1=\"\">360</span> TE and RQ.":1,"#Streamline Your Business Team’s Sales Flow":1,"#Verizon Business Integration for Telecom":1,"#site www.iqmetrix.com":1,"#15_setup.exe":1,"#From Connectivity to Commerce: Why Telcos Need the Experience Layer…":1,"#Stay up to date on industry trends, partner news, and retail telecom insights shaping what’s next.":1,"#The telcos that lead in this next era will not necessarily be the largest. They will be the ones who move fastest from selling connectivity to delivering a platform, supported by an operational foundation built on agility, openness, and connected commerce. That requires both layers: a robust core commerce platform and an equally sophisticated experience layer that knows who the customer is, what they want, and how to help them get there without friction.":1,"#Why This Matters Now":1,"#That matters for Caribbean telco operators especially. Many Caribbean operators can modernize more quickly than organizations managing decades of layered systems and processes. The opportunity Smidts described at CANTO is real, but only if telcos invest in the right design, rather than layering modern front-ends on siloed back-office systems and wondering why the customer experience still feels broken.":1,"#The industry is already validating this approach. TM Forum’s Catalyst program has brought together leading technology companies to prove that modular, standards-based architectures can work in real telecom environments. Both Tecnotree and iQmetrix have participated in that work.":1,"#This Is Not Theoretical":1,"#The joint value is concrete, with pre-built journeys that enable a seamless, truly omnichannel experience. Retail associates get a real-time view of stock across stores and in-transit inventory. Customers get consistent offers whether browsing an app, visiting a store, or calling in. New products and bundles launch once from a centralized catalog and propagate across every channel immediately. Order management becomes end-to-end, from customer intent through activation. The result is greater operational efficiency, fewer errors, and a more consistent customer experience across every channel.":1,"#That is what it means to connect the experience layer to the core commerce layer which iQmetrix and Tecnotree have been collaborating on. iQmetrix brings the retail and commerce orchestration capability, including point-of-sale, inventory visibility across channels, consistent promotions across touchpoints, and the omnichannel capabilities that make a customer’s journey consistent regardless of where it begins or ends. Tecnotree, with its robust core foundation, provides full-stack commerce and network orchestration across service and order management, with a catalog-driven fulfilment at the heart of modern operations for the next breed of connectivity providers. Tecnotree’s Digital BSS suite is powered by TMF ODA principles for accelerated interoperability and modular architectural process standardization across customer, partner, and revenue management domains scaled for changing enterprise and customer market dynamics. When these two layers work together through a unified catalog, synchronized inventory, and real-time order visibility, telcos move beyond connectivity and become the technology platforms Inge Smidts described.":1,"#A customer logs into a telco’s app. They see a promotion tailored to their usage pattern and current plan, pulled in real time from the core commerce platform’s promotions engine. They click upgrade. That action flows directly to inventory, billing, and customer records. The service activates. The bill updates. If they wants to pick up the device in store, the app shows them which location has it in stock. If they started the transaction at home and walk into the store to complete it, the associate already has context. No manual steps. No <span ljsid-1=\"\">24</span>-hour processing delay. No gap between what the experience promised and what the backend could deliver.":1,"#Now imagine a different scenario – <em ljsid-1=\"\">Omnichannel experience in its true sense.</em>":1,"#What Changes When You Connect Both Layers":1,"#These are not edge cases but daily operational reality for most telco operators. The root cause is not technology but architecture. Architecture unification and process standardization remain common challenges in multi-vendor telecom environments. When the core commerce layer and customer experience layer evolve independently, operational complexity increases, costs rise, and customers suffer.":1,"#On the customer side, the experience is equally <a ljsid-1=\"\">fragmented</a> with multiple friction points between experience layer, core commerce, and fulfilment planes. Starting a transaction in one channel and completing it in another is challenging because of missing centralized party interaction logic. What telcos call <span ljsid-3=\"\"></span><span ljsid-5=\"\">“</span>omnichannel” is often just multi-channel.":1,"#The failure is almost always the same. A store agent upgrades a customer’s plan and has no visibility into whether the device they just promised is actually in stock at their location, a nearby store, or in transit. The catalog the store is selling from is a different version than the one in the BSS, so product launches require manual synchronization and create ongoing sync errors. Promotions offered at the store level do not align with what the core system recognizes, which means hand-offs break and exceptions pile up. When a customer’s device is shipping, no one can tell them where it is because the POS has no connection to the logistics layer.":1,"#The Disconnect Between Core and Customer":1,"#Because right now, for most telco operators, they do not.":1,"#That shift is not just a messaging change. It is a business model transformation. And it is impossible to achieve without fundamentally rethinking how telcos organize their operations, specifically how the core commerce layer and the customer experience layer work together.":1,"#Inge Smidts, CEO of Liberty Caribbean, framed it precisely: <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>The network is no longer the destination. It is the platform on which the Caribbean’s next economy will be built.” The question she posed to every telco operator in the room was not <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>how do we connect more people?” but <span ljsid-9=\"\"></span><span ljsid-11=\"\">“</span>what are we going to build on top of that connectivity?” She pointed to AI as a leapfrog opportunity for the region, a chance to move faster than markets burdened by legacy thinking, but only if telcos are willing to adopt technology platforms that enable entirely new digital services and experiences.":1,"#At this year’s CANTO Annual Conference & Trade Exhibition in August, Caribbean telecom executives highlighted a fundamental shift: connectivity is no longer the end product. It is the foundation.":1,"#by <span ljsid-1=\"\">Jeff Vall, Senior Vice President, Corporate Development</span> on Sep <span ljsid-3=\"\">17</span>, <span ljsid-5=\"\">2026</span> in <a ljsid-7=\"\"> Intelligent Commerce </a> <a ljsid-9=\"\"> Unified Commerce </a>":1,"#Discover Intelligent Commerce":1,"#Of course, getting a head start is a lot easier when your systems are already working together behind the scenes: inventory, POS, and fulfillment talking to each other in real time instead of you piecing it together by hand during your busiest weeks. That’s the idea behind <strong ljsid-1=\"\">iQmetrix’s Intelligent Commerce</strong> approach, one connected system that handles the details so you’re not stuck reconciling five different tools when it counts most.":1,"#The retailers who feel the most in control come November and December usually aren’t the ones who did more, they’re the ones who started a little earlier. Shoppers are on track to spend close to $<span ljsid-1=\"\">890</span> per person this season, the second-highest amount on record, so the volume moving through stores over the next few months is real. With a good chunk of shoppers already gearing up, it’s a good time to start thinking about what your holiday season actually looks like, and giving yourself a head start while you can.":1,"#Small Steps Now, Calmer Season Later":1,"#<strong ljsid-0=\"\">Watch for burnout, not just headcount.</strong> Enough people scheduled doesn’t always mean the team feels supported. A demanding stretch like this one goes a lot smoother when breaks are protected and the schedule feels fair, not just full.":1,"#<strong ljsid-0=\"\">Make sure your checkout can keep up</strong>. Tap, mobile wallets, split payments, gift card redemption, and Buy Now Pay Later are quickly becoming the norm, not the exception. <span ljsid-2=\"\">43</span>% of shoppers now say a Buy Now Pay Later plan will play a role in their holiday spending this year, up from just <span ljsid-4=\"\">20</span>% two years ago (per Experian). Not offering it is a real way to lose a bigger sale to a customer who walks away to <span ljsid-6=\"\"></span><span ljsid-8=\"\">“</span>think about it.”<a ljsid-10=\"\"> iQ Pay makes this an easy box to check</a>, with Klarna and Affirm BNPL built right in, so retailers already running it don’t need to bolt on a separate integration to catch this trend.":1,"#<strong ljsid-0=\"\">Take stock of your gift card program.</strong> Gift cards remain the single most requested gift, half of shoppers say it’s what they actually want (per NRF). Worth a quick check that yours are stocked, easy to find near the counter, and simple for staff to redeem without a second thought.":1,"#<strong ljsid-0=\"\">Think about the small touches that make shopping easier.</strong> Things like gift wrapping, gift cards, extended hours, or a clearly marked <span ljsid-2=\"\"></span><span ljsid-4=\"\">“</span>gifts under $<span ljsid-6=\"\">50</span>” table don’t take much to set up, but they can make a real difference to someone who’s shopping under a bit of time pressure and just wants the decision made easier for them.":1,"#<strong ljsid-1=\"\">Sketch out a loose promotional calendar.</strong> You don’t need finished campaigns yet, just a rough sense of when you might want to run a sale, send an email, or push a social post, and around which dates. Having even a loose outline now means you’re not scrambling to figure out messaging the same week you need to send it.":1,"#<strong ljsid-0=\"\">Give your return policy a second look.</strong> Between gift exchanges and the general chaos of the season, returns tend to spike, and a policy that’s unclear or hard to find is a fast way to frustrate a customer who was otherwise happy. Make sure it’s easy to understand, easy to find, and actually reflects how you want to handle a busy season.":1,"#<strong ljsid-0=\"\">Take the guesswork out of restocking.</strong> Keeping shelves full through the holidays is a lot of work when you’re doing it by hand. With vendor managed inventory (VMI), your vendor uses your actual sales and inventory data to forecast demand and send restock orders for each location, so best sellers stay on the shelf, and slow movers don’t pile up. You still review and approve every order, you just skip the busy work. iQmetrix works with a range of <a ljsid-2=\"\">VMI partners</a>, so getting set up could be easier than you think.":1,"#<strong ljsid-0=\"\">Get ahead of this year’s hot items.</strong> Electronics remain one of the most requested gift categories (<span ljsid-2=\"\">22</span>% of shoppers, per NRF), and popular models tend to move fast, so lead times and backorders can sneak up on you. Smart rings are one to watch this year. Oura alone sold about <span ljsid-4=\"\">3</span>.<span ljsid-6=\"\">6</span> million rings in the <span ljsid-8=\"\">12</span> months ending this June, roughly double what the entire category shipped in <span ljsid-10=\"\">2024</span>, and they’ve quickly become a go-to gift for anyone into fitness or sleep tracking. If they’re not in your lineup yet, now’s a good time to ask what’s available.":1,"#<strong ljsid-0=\"\">Give your customer experience a once-over.</strong> Walk through your store (and your website) with fresh eyes. Are your hours posted and accurate? Does your messaging feel current? Is there anything that quietly needs freshening up before more traffic starts coming through?":1,"#<strong ljsid-0=\"\">Start the people conversation early. </strong>Time off requests, extra shifts, who’s around for the busiest days, these conversations get harder the closer you get to the season. Bringing it up with your team now, even casually, gives everyone more breathing room to plan.":1,"#<strong ljsid-0=\"\">Take a quick look back before you look forward. </strong>You don’t need a deep dive into spreadsheets. Just a gut check: what worked well last year, what caught you off guard, and what would you do differently? A ten-minute trip down memory lane now beats trying to remember it all in the middle of a busy December.":1,"#You don’t need a full strategic overhaul this week. A few small, easy moves now can save you a lot of stress later.":1,"#A Few Low Effort Ways to Get a Head Start":1,"#For a retailer, that means <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>holiday season” really spans a good couple of months, with different peaks, different shoppers, and different reasons to walk through your door. Thinking about it as one long season, rather than a single Christmas rush, tends to lead to better planning and a shopping experience that feels welcoming to everyone who walks in, whatever they’re celebrating (or if they’re just there for the sales).":1,"#Here’s the thing about <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>the holidays”…it’s not one date on the calendar…it’s a stretch of weeks where different customers are celebrating different things at different times. Diwali often falls in October or November. Thanksgiving isn’t even on the same day everywhere, Canada celebrates in mid-October, while it’s late November for the United States. Hanukkah’s timing shifts every year depending on the lunar calendar. Then there’s Black Friday, Christmas, Boxing Day, Kwanzaa, and New Year’s, all rolling through in close succession.":1,"#It’s a Season, Not a Single Day":1,"#And it starts earlier than a lot of people expect. NRF’s most recent holiday survey found that <span ljsid-1=\"\">42</span>% of shoppers are already browsing and buying before November, while <span ljsid-3=\"\">63</span>% now say they do the bulk of their shopping over Thanksgiving weekend alone, up from <span ljsid-5=\"\">59</span>% the year before. If a good chunk of your customers are already thinking about the holidays, this is the right time for you to be thinking about them too.":1,"#Back to school season is wrapping up, and for retailers, that usually means a short window to catch your breath before the next big push…the holidays. This year, that push is a big one. Deloitte is forecasting $<span ljsid-1=\"\">1</span>.<span ljsid-3=\"\">70</span> to $<span ljsid-5=\"\">1</span>.<span ljsid-7=\"\">71</span> trillion in holiday retail sales this season, growth of <span ljsid-9=\"\">4</span> to <span ljsid-11=\"\">4</span>.<span ljsid-13=\"\">8</span> percent over last year, with online sales growing even faster at <span ljsid-15=\"\">7</span>.<span ljsid-17=\"\">5</span> to <span ljsid-19=\"\">8</span>.<span ljsid-21=\"\">4</span> percent.":1,"#by <span ljsid-1=\"\">Erin Drake, Customer Marketing and Operations Manager, Marketing</span> on Sep <span ljsid-3=\"\">29</span>, <span ljsid-5=\"\">2026</span> in <a ljsid-7=\"\"> Intelligent Commerce </a> <a ljsid-9=\"\"> Tips </a>":1,"#by <span ljsid-1=\"\">Joannah Connolly</span> on Jan <span ljsid-3=\"\">28</span>, <span ljsid-5=\"\">2021</span> in <a ljsid-7=\"\"> Featured </a> <a ljsid-9=\"\"> Omnichannel Retail Trends </a> <a ljsid-11=\"\"> Telecom Industry Trends </a>":1,"#by <span ljsid-1=\"\">Emily Baxter</span> on Oct <span ljsid-3=\"\">30</span>, <span ljsid-5=\"\">2020</span> in <a ljsid-7=\"\"> Payments & Financial Services </a>":1,"#Der <span ljsid-1=\"\">2026</span> Telecom Industry Address & Product Announcements goes live on Wednesday, October <span ljsid-3=\"\">28</span>. You’ll get the megatrends reshaping telecom, the first look at brand-new industry research, and what’s next for the <a ljsid-5=\"\">Intelligentes Handelsbetriebssystem</a>. It’s the kind of perspective that usually comes with a flight, a hotel, and a conference pass. This year, it comes with whatever’s already in your fridge.":1,"#von <span ljsid-1=\"\">Niki Blott, Event & Growth Marketing Manager</span> on Sep <span ljsid-3=\"\">28</span>, <span ljsid-5=\"\">2026</span> in <a ljsid-7=\"\"> Intelligenter Handel </a> <a ljsid-9=\"\"> Adresse der Telekommunikationsbranche </a> <a ljsid-11=\"\"> Trends in der Telekommunikationsbranche </a>":1,"#was":1,"#by <span ljsid-1=\"\">Ash Kreider</span> on Jan <span ljsid-3=\"\">17</span>, <span ljsid-5=\"\">2024</span> in <a ljsid-7=\"\"> Telecom Industry Trends </a>":1,"#iQmetrix Ranked in 2023 BC’s Top 50 and Canada’s Most Family-Friendly…":1,"#Vancouver, BC—February 14, 2023—iQmetrix, North America’s leading telecom experience platform, has once again been listed in the annual BC’s 50 Top…":1,"#iQmetrix | iQmetrix Ranked in 2023 BC’s Top 50 and Canada’s Most…":1,"#Founded in <span ljsid-1=\"\">1992</span>, Mediacorp Canada Inc. is the nation’s largest publisher of employment periodicals. Since <span ljsid-3=\"\">1999</span>, the Toronto-based publisher has managed the Canada’s Top <span ljsid-5=\"\">100</span> Employers project, which includes <span ljsid-7=\"\">18</span> regional and special-interest editorial competitions that reach over <span ljsid-9=\"\">15</span> million Canadians annually through a variety of magazine and newspaper partners, including The Globe and Mail. Mediacorp also operates Eluta.ca, one of Canada’s largest job search engines, which reaches millions of jobseekers annually and features editorial reviews from the Canada’s Top <span ljsid-11=\"\">100</span> Employers project. More information at <strong ljsid-13=\"\"><a ljsid-13-0=\"\">www.canadastop<span ljsid-13-0-1=\"\">100</span>.com</a></strong>.":1,"#For <span ljsid-1=\"\">23</span> years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $<span ljsid-3=\"\">17</span>BN in sales last year, and are used by approximately <span ljsid-5=\"\">320</span>,<span ljsid-7=\"\">000</span> telecom retail professionals across <span ljsid-9=\"\">1</span>,<span ljsid-11=\"\">000</span> clients. iQmetrix is a privately held software-as-a-service (SaaS) company with locations in Canada, the U.S, and India. For more information, please visit <a ljsid-13=\"\"><strong ljsid-13-0=\"\">www.iqmetrix.com</strong></a>.":1,"#iQmetrix’s telecom experience platform is designed to power sales of connected devices. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using robust reporting; and unify storefronts and digital channels for a consistent customer experience — in-store, online, and anywhere else.":1,"#To find out more about career opportunities and the working culture at iQmetrix, visit <a ljsid-1=\"\">www.iqmetrix.com/careers</a>.":1,"#Employers are compared to other organizations in their field to determine which offer the most progressive and forward-thinking programs. All companies in Canada are eligible to enter, and the results are divided by provincial and specialty rankings, in addition to the overall top <span ljsid-1=\"\">100</span> listing.":1,"#Now in its <span ljsid-1=\"\">23</span><sup ljsid-2=\"\">rd</sup> year, Canada’s Top Employers is a national awards program, operated by Mediacorp, recognizing employers that lead their industries and offer exceptional workplaces. Employers across the country are evaluated by the editors of Canada’s Top <span ljsid-4=\"\">100</span> Employers using eight criteria, which have remained consistent since the project’s inception:":1,"#Marni Aubichon, Co-Lead of People and Culture at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>At iQmetrix, we’re extremely proud of our <a ljsid-5=\"\">award-winning workplace culture,</a> which is based on self-management principles that allow every employee to bring their authentic selves to their roles and thrive in their careers. We have a team of wonderful humans who are united by our shared values, with a focus on diversity and inclusion. iQmetrix also prides itself on being a learning organization, with an extensive catalog of training and development programs as well as personal coaching available to all iQers. And we’re very happy to offer staff an awesome range of benefits.”":1,"#Both of iQmetrix’s newly announced top employer rankings were based on the company’s overall listing as one of Canada’s <span ljsid-1=\"\">100</span> Top Employers for <span ljsid-3=\"\">2023</span>, which was published in November <span ljsid-5=\"\">2022</span>.":1,"#Kristina Leung, managing editor at Mediacorp, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Families come in all shapes and sizes, so progressive employers know their employees have varying needs when it comes to looking after family commitments. This year’s winners have made their programs and policies more flexible to accommodate different family structures, ensuring support exists during various pathways to parenthood, and beyond, to caring for family members in the later stages of life.”":1,"#One over-and-above health benefit offered by the company is $<span ljsid-1=\"\">25</span>,<span ljsid-3=\"\">000</span> lifetime coverage for fertility drugs, which iQmetrix recognized as a gap in its benefits and introduced in <span ljsid-5=\"\">2017</span>. The coverage has since been used to life-changing effect by at least one employee. Sean Anderson, Client Engagement Lead at iQmetrix, <a ljsid-7=\"\">shared his story</a> about how he and his wife used this benefit, which resulted in a wonderful baby girl named Scottie. Sean said, <span ljsid-9=\"\"></span><span ljsid-11=\"\">“</span>This benefit was awesome, and something we didn’t expect. [The coverage] was perfectly timed for us, as fertility drugs are not cheap… We’re really grateful for the support.”":1,"#In a separate category of the same awards program, iQmetrix was also announced as one of Canada’s Top Family-Friendly Employers for <span ljsid-1=\"\">2023</span>, in a list unveiled on February <span ljsid-3=\"\">9</span>. This special designation was awarded to iQmetrix for its extensive range of family-friendly employee benefits, including comprehensive healthcare coverage, <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>trusted, take-what-you-need” vacation leave, and trusted sick days that also allow for employees’ dependents being sick and needing care.":1,"#Top Employers rankings, revealed today.":1,"#in the annual BC’s":1,"#listed":1,"#, North America’s leading telecom experience platform, has once again been":1,"#Vancouver, BC — February <span ljsid-1=\"\">14</span>, <span ljsid-3=\"\">2023</span>—":1,"#by <span ljsid-1=\"\">Joannah Connolly</span> on Feb <span ljsid-3=\"\">14</span>, <span ljsid-5=\"\">2023</span>":1,"#Runs on":1,"#Embedded":1,"#Sure, data and analytics are great. But what are the numbers saying, really?":1,"#iQmetrix | Do In-Store and Online Analytics Differ?":1,"#has all the inside intel your business is looking for.":1,"#iQmetrix leads the charge in technologies built for omnichannel retail and our products house the tools you need to optimize data and analytics. Want to learn more about how you can influence the customer journey to benefit your bottom line? Meetup":1,"#Retailers need to view consumer channels differently, but not separately. The goal of omnichannel retail is not to have a dozen channels branching in different directions, but rather to have them speak to each other, constantly exchanging and incorporating valuable customer data. While this may sound taxing, it’s easy to achieve with the right technology in place to properly analyze your consumer data. There are differences between online and in-store experiences, but the retailers that come out on top are those who create cohesive and personalized consumer journeys, no matter which channel the consumer prefers.":1,"#omnichannel model":1,"#to each consumer, using data to build relationships and drive sales. Personalization is much harder in-store, but that’s not usually the main reason why people visit brick-and-mortar outlets. The appealing part is being able to shop in a social setting with friends, family, or like-minded strangers, to receive on the spot assistance, and to try before you buy, which is an important feature of the":1,"#deliver a customized experience":1,"#There are lots of reasons people shop online, but personalization plays a big part. The nature of online environments makes it relatively easy for retailers to":1,"#The consumer’s preferences":1,"#with things like digital signage is important, but so too is adjusting the background music, store color, lighting scheme, and air temperature.":1,"#visual appeal":1,"#Tracking the visual appeal of online ads is simply a matter of looking at click-through rates. A compelling image will inevitably get more attention than something dull, so ensure your ads include clear CTAs, inclusive language (ie <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>you” and <span ljsid-5=\"\"></span><span ljsid-7=\"\">“</span>yours”) and grab the consumer’s attention with enticing, on-brand colors and fonts. Tracking when and why the senses are engaged in-store is a lot harder, but the important part is to realize that every sense matters. Adding":1,"#affect purchasing decisions":1,"#Online retail has become a lot more interactive, but at its heart it is still a predominantly visual platform. The goal is to present products in a way that is informative and enticing to the eye. In-store retail, by contrast, is a complete sensory experience. All five senses are at play, and to some degree all of them":1,"#The sensory experience":1,"#Online analytics allow retailers to adjust their marketing copy, ad placement, or competitive pitch in order to drive traffic. For instance, if many consumers are found to be clicking through to a retailer’s website via a specific product ad, then this product should be featured more prominently on the retailer’s home page. Tracking consumer habits in-store is not as precise, but it’s just as instructive. Observing how customers move through the store, acknowledge (or ignore) products, or work with staff all reveals better ways to design the store and calibrate the inventory mix. If customers are found to predominantly veer to the right as soon as they enter a store, for example, it makes sense to display the newest or most popular products in that area.":1,"#a range of factors":1,"#Online shopping experiences generally follow a precise path from one destination to another. It is this ease of navigation that makes it simpler for online retailers to track which ads, landing pages, or price points drive the most traffic. A brick-and-mortar retail experience is often the opposite. Customers are exposed to dozens of products at once and make purchasing decisions based on":1,"#The journey to checkout":1,"#. Because consumers’ needs and preferences differ across channels, retailers need to be strategic in how they measure each channel’s success. In this way, when implementing an analytics strategy, retailers need to consider how each channel’s consumers are distinctly different.":1,"#consumer journey":1,"#While a customer shopping in-store and a customer shopping online may make the same purchase, they will not necessarily follow the same":1,"#to a company’s success or failure. With the retail industry evolving, data is the secret ledger that helps retailers make sense of what customers actually want out of their shopping experience — both in-store and online. As such, it is crucial that all retailers embrace technologies that are designed to collect, organize, and analyze data in order to properly reap the rewards. But with consumers embracing omnichannel experiences — often using multiple devices to make purchases, in addition to shopping in-store — it can be challenging to organize and make sense of their consumer data. In particular, retailers need to understand the differences between in-store and online analytics.":1,"#data is key":1,"#Any good retailer knows by now that":1,"#by <span ljsid-1=\"\">Stephanie Boyle</span> on Aug <span ljsid-3=\"\">28</span>, <span ljsid-5=\"\">2018</span> in <a ljsid-7=\"\"> Omnichannel Retail Trends </a>":1,"#by Joannah Connolly on Jan <span ljsid-1=\"\">9</span>, <span ljsid-3=\"\">2024</span>":1,"#by <span ljsid-1=\"\">Tanya MacPherson, Director of Growth & Demand Gen, iQmetrix</span> on Mar <span ljsid-3=\"\">24</span>, <span ljsid-5=\"\">2026</span>":1,"#Online and in-store fusion":1,"#Actionable results":1,"#Email marketing integrations":1,"#Integrated POS can be the difference between an effective, efficient business and one that falls behind. Which would you rather be?":1,"#iQmetrix | Four Best Practices for POS Integration":1,"#Want to learn more about how open APIs can transform your retail business? Talk to one of our POS integration experts to see how iQmetrix’s POS integrates to current and future systems, and to provide a truly connected, seamless omnichannel experience.":1,"#Retailers are under tremendous pressure to deliver end-to-end omnichannel experiences but continue to be boxed-in by legacy architecture that places roadblocks in the way of adding new required functionality. It’s time to bypass these roadblocks by choosing lightweight, open APIs that enable easy POS integration with multiple systems and help centralize data from multi-databases.":1,"#Layer a connected dashboard solution on top of existing systems to pull in raw or aggregated data via APIs. Customize views to be meaningful for each user.":1,"#An all-encompassing dashboard might also include online analytics, solutions reporting, and industry benchmarks all brought together through APIs. Viewing all these analytics together drives actionable strategies like adjusting price to improve conversions, shifting inventory, or optimizing product selection or marketing campaigns. Together, this view enables retailers to get the same comprehensive level of insights they enjoy in e-commerce in their store operations.":1,"#The retailer can then act to replenish inventory for that size, saving future abandoned carts and driving revenue, or start offering a delivery option via a fulfillment solution.":1,"#Did the visit convert to a sale and if not, was that due to an inventory issue?":1,"#Did she read reviews or descriptions?":1,"#What product did the customer look at longest on screen?":1,"#Comprehensive, easy-to-use dashboards that enable retailers to see analytics feeds side by side to produce the big picture with visibility into <a ljsid-1=\"\">in-store analytics and POS data</a>. Reports can include information like:":1,"#The same disparate data pools and disjointed systems that are hampering omnichannel activities are also impeding a true corporate-wide view of businesses and limits any abilities to gain new insights through analytics. One example is today’s convoluted path to purchase: in modern retail, it’s very difficult to track a customer’s journey across digital and physical touchpoints, all the way to a transaction. Most retailers have no way to consider the reporting and analytics from each channel together, let alone measure their result against industry benchmarks.":1,"#Best Practice <span ljsid-1=\"\">4</span>: Use Analytics to Facilitate Actionable Strategies":1,"#Lightweight, <a ljsid-1=\"\">open APIs</a> (the kind that are both easy to learn and easy to use) can simplify the addition of new functions to retail channels by enabling IT staff, partners, and third-party developers to add unique, innovative solutions without undertaking the time-consuming work of learning the ins and outs of heavyweight connectors.":1,"#The APIs incorporated into many current retail applications are often heavy and monolithic. Below-par integrations limit the speed and accuracy of data sharing, preventing retailers from delivering frictionless omnichannel services such as real-time inventory or cross-channel personalized marketing.":1,"#Best Practice <span ljsid-1=\"\">3</span>: Opt for Lightweight, Open APIs":1,"#Adopting cloud-based delivery systems will also enable marketers to quickly attain this content delivery flexibility (think about encoding videos to ensure high quality and speed). As a result, <a ljsid-1=\"\">cloud-based solutions</a> can increase scalability and shorten time-to-market for campaigns.":1,"#This global, far-reaching approach requires centralized content management. When evaluating new retail softwares, choose systems or companies that have a keen eye on content management, capable of using open APIs to seamlessly integrate multiple types of content — images, videos, descriptions, etc.— and place them at marketers’ fingertips. Tools must be easy to use so marketers and their partners can quickly access, modify, and implement changes to ensure content remains relevant.":1,"#Managing communications and marketing campaigns that can be delivered across multiple touch points is exponentially more complex. Marketing managers, for example, want to set up campaigns with a single instance, repurpose the materials for appropriate channels, and then modify and personalize them based on ongoing events and customer profiles as they change.":1,"#The days when retail channels could effectively run independent promotions are gone. Static, printed materials are too costly to produce and their <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>written-in-stone” nature means they just can’t keep up in today’s fast-changing environment where initiatives may change daily.":1,"#Best Practice <span ljsid-1=\"\">2</span>: Manage Content More Effectively":1,"#The long game for many retailers is replacing current infrastructure with a<a ljsid-1=\"\"> unified commerce</a> platform, but that can mean sizable changes to processes. In the meantime, connecting current systems to a centralized data platform, using solutions that require minimal integration, will address immediate needs.":1,"#Start by establishing central data platforms for each type of data, accessible to applications through open, real-time APIs to deliver instant access to data. This becomes the foundation on which to build new functionality.":1,"#Delivering an omnichannel experience demands consistent access to store data including inventory, orders, customer purchase histories, loyalty tracking, and product information. For maximum effectiveness, data should be collected in real time to support both customer-facing systems, like Buy Online Pick-Up In-Store (BOPIS), and back-end systems including merchandise planning.":1,"#Best Practice <span ljsid-1=\"\">1</span>: Centralize Critical Data":1,"#Despite all these hurdles, there are ways for retailers to take the leap without getting tripped up. Compiled here are the <span ljsid-1=\"\">4</span> best practices that are critical to creating a flexible, scalable IT architecture. When solutions work in harmony, you’ll support the vision of a truly connected omnichannel customer experience.":1,"#Ultimately, POS integration failure prevents retailers from providing a truly seamless omnichannel experience.":1,"#Differentiate and become a brand of choice.":1,"#Operate more efficiently; and":1,"#Add new services;":1,"#Expand to new markets;":1,"#Deploy new technologies, such as in-store beacons or wearables;":1,"#The challenge of efficiently and cost-effectively integrating multiple solutions — and making sure system integration is optimized — is one of the biggest issues retail IT and operations departments face. Siloed databases and non-integrated systems can significantly slow a company’s business growth capabilities in myriad ways, making it difficult to:":1,"#Say a retailer wants to add a value-add process like endless aisle functionality or improve their in-store POS integration with an e-commerce solution. What may seem like a simple, no-brainer addition, like starting up an e-commerce website or bumping up revenue with an endless aisle, often requires customized interfaces and extensive data synchronization, both of which adds cost and extends the time-to-market.":1,"#Retailers’ technology ecosystems are notoriously complex and are too often full of siloed databases, have poorly connected operational systems, and employ multiple <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>workarounds.”":1,"#by <span ljsid-1=\"\">Sive O’Neill</span> on May <span ljsid-3=\"\">31</span>, <span ljsid-5=\"\">2019</span> in <a ljsid-7=\"\"> Point of Sale (POS) </a>":1,"#by Joannah Connolly on Jan <span ljsid-1=\"\">28</span>, <span ljsid-3=\"\">2021</span>":1,"#by Joannah Connolly on Feb <span ljsid-1=\"\">9</span>, <span ljsid-3=\"\">2023</span>":1,"#by Ash Kreider on Jun <span ljsid-1=\"\">29</span>, <span ljsid-3=\"\">2023</span>":1,"#Get Started with Actv<span ljsid-1=\"\">8</span> Lab":1,"#<span ljsid-0=\"\">“</span>With Actv<span ljsid-2=\"\">8</span>, we launched a new product tier in record time.”":1,"#<span ljsid-0=\"\">“</span>Actv<span ljsid-2=\"\">8</span> gave our reps the freedom to deliver faster, more personal service.”":1,"#<span ljsid-0=\"\">“</span>Orders that took <span ljsid-2=\"\">10</span> days are now fulfilled in minutes.”":1,"#5 Trends and Challenges Disrupting the Telecom Industry":1,"#The telecom industry has seen rapid and huge changes over the past year—here are the biggest factors disrupting the space and causing retailers to pivot.":1,"#iQmetrix | 5 Trends and Challenges Disrupting the Telecom Industry":1,"#Read the State of the Telecom Retail Industry Whitepaper":1,"#Want to read more about the state of the telecom retail industry? Our whitepaper gives you a deeper dive into the trends disrupting the market today, and where the sector is headed.":1,"#<span ljsid-0=\"\">“</span>By bringing a whole new set of products to market that telecom retailers are not traditionally comfortable with, and don’t yet understand what they will mean or bring to consumers. <span ljsid-2=\"\">3</span>G and <span ljsid-4=\"\">4</span>G didn’t radically change the technology, the hardware, or rate plans, but that bubble that retailers have been working in will burst. <span ljsid-6=\"\">5</span>G will change products, rate plans, and services, as well as store operations in general. This will create both threats and opportunities.”":1,"#The rollout of <span ljsid-1=\"\">5</span>G will also disrupt traditional stores and the products they’re selling, added Hamer.":1,"#<span ljsid-0=\"\">“</span>Service and education will always be needed,” said Yaskowich. <span ljsid-2=\"\"></span><span ljsid-4=\"\">“</span>As these products and services get more and more complex, consumers will come to the stores for help. But the reason they are in-store for an hour shouldn’t be because they’re waiting around to be served and because the retailer’s system and processes are slow and cumbersome.”":1,"#And yet, for all that change, the reality is that most consumers still go into the store to complete the last mile of their purchase. Even with store closures and the pandemic, brick-and-mortar stores accounted for <span ljsid-1=\"\">63</span>% of sales between January and June <span ljsid-3=\"\">2020</span>, according to a <a ljsid-5=\"\">study by J.D. Power</a>.":1,"#The physical store model is changing. Black Friday as we knew it — crowds of shoppers waiting outside stores at dawn and fighting to grab the best deals — was proven all but dead in November <span ljsid-1=\"\">2020</span>, as shoppers moved online and stores largely remained quiet. To compete with initiatives such as Amazon’s Prime Day, as well as provide a safe shopping experience when encouraging shoppers to pack stores is not advisable, many retailers spread their deals and promotions over the course of several weeks. While online sales over the <span ljsid-3=\"\">2020</span> Thanksgiving weekend broke new records, in-store purchases decreased.":1,"#<span ljsid-0=\"\">5</span>. Physical stores and evolving products":1,"#Hamer said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>The pandemic obviously caught everyone off guard, and traditionally telecom retailers haven’t had to pivot very quickly to new things. That luxury got ripped away and they pivoted rapidly in all areas of their business. There were massive changes to how they engaged staff in new selling processes, making sure staff felt safe, and then how they served customers. What was really cool was how quickly telecom retailers innovated in the early days before the technology caught up, with low-tech creative solutions enabling curbside pickup, social distancing in-store, rearranging store layouts, payment device workarounds, and so on.”":1,"#Naturally, e-commerce exploded in <span ljsid-1=\"\">2020</span><span ljsid-2=\"\"></span><span ljsid-4=\"\">’</span>s first quarter as consumers stayed home and ordered everything online. The sector saw a classic hockey-stick effect in terms of penetration in the US, with <span ljsid-6=\"\">10</span> years of growth occurring over the course of three months. Verizon, for example, saw a <span ljsid-8=\"\">20</span>% increase in web traffic in one week due to the pandemic.":1,"#The main effect this pandemic had on telecom retail is an accelerated change in technology. Technology that may have been previously considered optional or a <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>nice to have” — such as buy online pick up in-store, curbside pickup, or contactless payments — are suddenly table stakes. Features that were already important, like home delivery and omnichannel fulfillment, became critical and will remain so.":1,"#Of course, it’s impossible to discuss retail in <span ljsid-1=\"\">2020</span> without mentioning the effects of the coronavirus pandemic. Luckily, telecom retail was deemed an essential service and for the most part, was able to operate in its natural state. In many aspects, the telecom industry led the way. Forbes <a ljsid-3=\"\">published a video</a> ranking the top companies that responded well to the pandemic, and three of the top five were carriers.":1,"#<span ljsid-0=\"\">4</span>. Global pandemic":1,"#Stacy Hamer, Vice President of Client Experiences at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>These are online-only providers without a storefront. This means they’re cutting out all these other costs and are highly competitive on their prices. You would never have thought five years ago you’d buy so many clothes online, but now everybody does. Now phones are going the same way. These providers ship the phone to you in a single day and activation is way less complicated. Plus they run on the big carriers’ networks, so they typically have really good coverage.”":1,"#If all that was not enough competition, in addition to established brands or retailers entering the market, there is also the emergence of completely new companies such as Mint Mobile and Dish’s new brand, Ting.":1,"#Further to this, original equipment manufacturers (OEMs), such as Samsung, are also getting in on the action by making a play for the wireless revenue, creating even more competition in the telecom retail space. Yaskowich added, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Obviously they’re selling only their own products, but they’re trying to get into the wireless space, and they’re even more focused on the brand experience — the <span ljsid-5=\"\"></span><span ljsid-7=\"\">‘</span>wow’ experience for their customers. If you can go to an OEM store and get excited about their product — Apple did this better than anyone — you go for an educational experience, and that’s worth visiting a store for. It might be more about showrooming, but it works in this sector.”":1,"#It’s not just wireline getting into the wireless game. There are also more and more big-box brands such as Staples and Costco introducing multi-carrier wireless stores-within-a-store. Yaskowich said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>If a customer is already in Costco, where they have to go for groceries anyways, they can go in and get their phone and get it activated. Why wouldn’t a customer want to get everything they need from one provider? Existing carriers and authorized retailers need to serve customers where those customers want to be served in today’s market, not using the <span ljsid-5=\"\">1996</span> business model. It’s time to think differently.”":1,"#<span ljsid-0=\"\">3</span>. Big-box brands, OEMs, and online providers entering wireless":1,"#Marty Yaskowich, VP of Retail Customer Development at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>In the past, consumers have always gone to one place for their cellphone and another for their TV and internet services. But with wireline and cable companies moving into the wireless space, all of that is offered by one company. What’s more, they’ll come into your home and not only hook up your TV and activate your cellphone, but also hook up your smart fridge and your new car that has an advanced communication system.”":1,"#The industry has also seen a major telecom market convergence. Traditional telecom lines separating wireless carriers — such as Verizon and AT&T — from wireline and cable operators — such as Dish, Comcast, and Charter — have continued to blur, to the point where they are no longer two separate markets. This convergence is set to create a major disruption to the retail model being used by existing wireless carriers and authorized retailers.":1,"#<span ljsid-0=\"\">2</span>. Telecom market convergence":1,"#In the authorized retailer space, there have also been some bold acquisitions, resulting in a handful of major players as the trend of market consolidation continues.":1,"#One of the later plays in <span ljsid-1=\"\">2020</span> was Verizon acquiring Tracfone and Bluegrass Cellular.":1,"#Canada saw the official launch of Shaw Mobile, following Shaw’s acquisition of Freedom Mobile in <span ljsid-1=\"\">2016</span>.":1,"#The T-Mobile and Sprint merger was finalized, consolidating two of the US market’s top-tier carriers. This resulted in the divesting of Boost doors and enabled wireline player, Dish, to become the fourth entrant in the US wireless space.":1,"#The first major set of changes in the telecom sector has been caused by industry mergers and acquisitions.":1,"#<span ljsid-0=\"\">1</span>. Mergers and acquisitions":1,"#Looking back on <span ljsid-1=\"\">2020</span>, there were some major trends and events that resulted in massive industry changes, disrupted the market, and are still creating significant threats to existing wireless businesses. Here’s a look, taken from our recent whitepaper <a ljsid-3=\"\">The State of the Telecom Retail Industry</a>, at the five biggest factors affecting the industry today.":1,"#<span ljsid-0=\"\">5</span> Trends and Challenges Disrupting the Telecom Industry":1,"#(b) Dropship & Endless Aisle Product Terms located at <a ljsid-1=\"\">https://www.iqmetrix.com/legal…</a>":1,"#iQmetrix | Omnichannel Retail Trends":1,"#Omnichannel Retail Trends Posts":1,"#Hardware Canada":1,"#<span ljsid-0=\"\">“</span>As a trusted provider of intelligent retail management software, iQmetrix is the natural":1,"#Jeff Miller, President and Chief Executive Officer of Synchronoss, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>Our mission at Synchronoss is to develop innovative software platforms that help customers manage their digital content across an array of devices. The sale of DXP and Activation assets provides a benefit to everyone involved. Customers will gain from iQmetrix’s experience as an industry leader in retail and point-of-sale solutions, while we now have additional capacity to focus on our core growth initiatives.”":1,"#Theresa Rowsell, Vice President of Product at iQmetrix, said, <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>The addition of DXP and Activation will fuel our innovation to build products that disrupt the experience of buying and activating connected consumer electronics.”":1,"#acquirer of choice for the Digital Experience Platform and Activation Solutions,” said Ryan Volberg, President and Chief Executive Officer of iQmetrix. <span ljsid-1=\"\"></span><span ljsid-3=\"\">“</span>We’re very excited as this supports our plans to be the number-one enabler of personal connected devices globally. In such a relentlessly changing industry, this is the next big step of many that we’re excited to take to help us create great experiences in the telco space.”":1,"#by Stephanie Boyle on May <span ljsid-1=\"\">5</span>, <span ljsid-3=\"\">2020</span>":1,"#Why is Real-Time Reporting so Important?":1,"#From Connectivity to Commerce: Why Telcos Need the Experience Layer and the Core Together":1,"#by <span ljsid-1=\"\">Joannah Connolly</span> on Jan <span ljsid-3=\"\">26</span>, <span ljsid-5=\"\">2023</span> in <a ljsid-7=\"\"> CES </a> <a ljsid-9=\"\"> Telecom Industry Trends </a>":1,"#iQmetrix | AI in Telecom Retail":1,"#Inventory Insights 1: Unify Your SKUs and Product Identifiers":1,"#In edition #1 of our Inventory Summer School, we look at the advantages of unifying SKUs and product identifiers":1,"#iQmetrix | Inventory Insights 1: Unify Your SKUs and Product…":1,"#Ghostek Partner Page":1,"#For more information, go to the <a ljsid-1=\"\">Ghostek partner page</a>.":1,"#Design Solutions":1,"#Smooth & Easy PO Approvals":1,"#No Minimum Order Quantity Required":1,"#Net Payment Terms":1,"#Free Shipping":1,"#Same-Day Shipping Logistics":1,"#Direct-to-Store Shipping":1,"#Its <span ljsid-1=\"\">40</span>,<span ljsid-3=\"\">000</span>-square-foot warehouse allows Ghostek to offer daily same-day drop-shipping globally. This gives retailers peace of mind that they can place orders smoothly, with free shipping and flexible payment terms.":1,"#Ghosteks offer a good, better, and best option in all three categories, with reporting that analyzes sales data, helping the retailers make informed decisions. The supplier stands out from the competition by producing premium mobile protective cases for both Tier <span ljsid-1=\"\">1</span> and Tier <span ljsid-3=\"\">2</span> devices.":1,"#Ghostek’s purpose is to provide end users with high-quality products at an affordable price, resulting in high ROI for the resellers.":1,"#Ghostek products can be found in over <span ljsid-1=\"\">4</span>,<span ljsid-3=\"\">000</span> locations worldwide, with over <span ljsid-5=\"\">2</span>,<span ljsid-7=\"\">000</span> locations in the United States. Strong presence in both e-commerce and retail allowed Ghostek to truly understand what the customers want and need.":1,"#Ghostek manufactures cell phone protective cases, power solutions, speakers, headsets and other accessories for the wireless retail and related channels.":1},"version":5517}]